The Grove Care and Wellness
Nursing Home & Memory Care · Riverside County, CA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

The Grove Care and Wellness

Nursing Home & Memory Care · Riverside County, CA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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The Grove Care and Wellness accepts Medicaid, Medicare, and private pay.

Overview of The Grove Care and Wellness

Ideally located in Riverside, CA, The Grove Care and Wellness is a peaceful oasis for those needing short-term rehabilitation and long-term care. Their team of excellent care experts carefully curates individual care plans that effectively address residents’ unique needs. Peace of mind and well-being is guaranteed by highly skilled nurses available 24 hours a day, 7 days a week.

The community uses advanced therapeutic approaches and a state-of-the-art therapy center managed by excellent therapists to help residents maintain their highest level of function. With its wide array of engaging activities, the community ensures there are no boring moments for residents. At The Grove Care and Wellness, you are bound to achieve your care and recovery goals while enjoying your life to the fullest.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 38.9% Above CA avg.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 27.0% Above CA avg.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 15.9% Above CA avg.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 17.4% Above CA avg.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to California state averages

Total nursing care / resident Info This home is ranked 99th out of 271 homes in California.

Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 16m per day
Rank #99 / 271Nurse hours — state benchmarkedThis home is ranked 99th out of 271 homes in California.Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 271 California SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
This facility California avg (4h 23m per day)
vs California avg
-2%

1 of 6 metrics below state avg

Standout metric Physical Therapist is +220% above state avg
Staff typeHours / dayvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 38m per day ▼ 3% State avg: 39m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 1h 20m per day ▲ 10% State avg: 1h 13m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 36m per day ■ Avg State avg: 2h 39m per day · National avg: 2h 21m per day
Total Nursing (Weekend) Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 9m per day ■ Avg State avg: 4h 5m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 16m per day ▲ 220% State avg: 5m per day · National avg: 4m per day
RN (Weekend) Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 32m per day ▲ 7% State avg: 30m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay
33 days

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

64% of new residents, often for short stays.

Typical stay 22 days

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 2 - 3 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$8.5M
Profit
$648.0K
Privately-owned community Operated by a business corporation.
Home revenue
$8.5M Rank #220 / 275Revenue — state benchmarkedThis home is ranked 220th out of 275 homes in California.Shows this facility's annual revenue compared to the California SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Profit
$648.0K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #241 / 275Payroll — state benchmarkedThis home is ranked 241st out of 275 homes in California.Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$4.0M
47% of revenue Rank #152 / 275Payroll % — state benchmarkedThis home is ranked 152nd out of 275 homes in California.Shows payroll as a percentage of revenue versus the California average. Well-run SNFs often land around 55–65%. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.8M
Total costs $7.8M
Bed community size
6-bed community
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Years in operation
5 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 91 / 100 Rank #24 / 229Walk Score — state benchmarkedThis home is ranked 24th out of 229 homes in California.Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
50%
Rank #1 / 277Occupancy rate — state benchmarkedThis home is ranked 1st out of 277 homes in California.Shows this facility's occupancy rate versus the California average, with its statewide rank out of 277. Higher occupancy signals strong local demand and financial stability.
Lower than the California average: 72.8%
Occupied beds
3 / 6
Average residents per home in California 87 per day

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceMay 11, 2020
CountySan Bernardino

Ownership & Operating Entity

The Grove Care and Wellness is legally operated by A & A Care And Wellness Inc, and administrated by Helen Akopyan.

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Amenities & Lifestyle

Specific ProgramsIn-house Therapy, Stay Active, Activities & Excursions, Church Services
Religious ServicesYes

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Mid-rise

Dining services icon
Dining services icon

Dining Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Beauty services icon
Beauty services icon

Beauty Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at The Grove Care and Wellness

Nursing Home Memory Care

Contact The Grove Care and Wellness

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 1 At Avg Metrics at California average:
• Official inspections (at CA avg)
7 Better Metrics better than California average:
• Total citations (90% below)
• Citations per year (90% below)
• Citations per inspection (97% below)
• Total visits (38% below)
• Complaint visits (77% below)
• Other visits (57% below)
• Complaint investigations (80% below)
Latest Inspection March 3, 2025 Complaint Investigation

Citations Info Citations are formal regulatory issues recorded during state inspections.

MetricThis FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 110 This facility has 90% fewer total citations than a typical California nursing home (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 1
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. 0
Citations per year Info Average citations per year since 2021. 0.22 This facility has 90% fewer citations per year than a typical California nursing home (0.2 vs. CA avg 2).↓ 90% better
Citations per inspection Info Average citations per inspection. 0.13.3 This facility has 97% fewer citations per inspection than a typical California nursing home (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

MetricThis FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1016 This facility has 38% fewer total visits than a typical California nursing home (10 vs. CA avg 16).↓ 38% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 313 This facility has 77% fewer complaint visits than a typical California nursing home (3 vs. CA avg 13).↓ 77% better
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 37 This facility has 57% fewer other visits than a typical California nursing home (3 vs. CA avg 7).↓ 57% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 210 This facility has 80% fewer complaint investigations than a typical California nursing home (2 vs. CA avg 10).↓ 80% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

This facility’s inspection record is mixed, with repeated deficiencies in care planning, medication management, infection control, and timely reporting of incidents. The most recent inspection on March 3, 2025, substantiated a complaint for failing to develop a complete care plan for a resident’s rib fracture, adding to prior findings of delayed wound care, medication errors, and infection control lapses. Deficiencies have persisted across multiple inspections, including seven cited in January 30, 2025, and substantiated complaints for late abuse reporting and inadequate COVID-19 outbreak management.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Health Inspection History

Inspections
Total health inspections 9

California average 12.5


Last Health inspection on Mar 2025

Total health citations
22 Rank #48 / 275Health citations — state benchmarkedThis home is ranked 48th out of 275 homes in California.Shows this facility's total health deficiency citations benchmarked to the California state average, with a ranking across all 275 CA SNFs. Lower citation counts earn a better rank.

California average 50.2

Citations per inspection
2.44 Rank #15 / 275Citations per inspection — state benchmarkedThis home is ranked 15th out of 275 homes in California.Shows average deficiency citations per CMS inspection for this facility versus the California mean across 275 SNFs with citation data. Lower is better.

California average 4.65


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

16 of 22 citations resulted from standard inspections; and 6 of 22 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical Health citations More info
0
100% better than California average

California average: 0.4


Serious Health citations More info 0
100% better than California average

California average: 1

0 critical citations More info California average: 0.4

0 serious citations More info California average: 1

22 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 4 years)
Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Mar 25, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jan 30, 2025
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Jan 30, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Jan 30, 2025
Corrected

Places of interest near The Grove Care and Wellness

Address 0.5 miles from city center Info Estimated distance in miles from Riverside's city center to The Grove Care and Wellness's address, calculated via Google Maps.

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 91
Employees 91
Contractors 0
Staff to resident ratio 2.68:1
2676371% better than California average

California average ratio: 0.00:1

Avg staff/day 34
Average shift 7.4 hours
0% compared with California average

California average: 7.7 hours

Total staff hours (quarter) 22,812

Nursing staff breakdown

Registered Nurse

Manages medical care and health needs.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 13
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 34
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

0%

0 contractor hours this quarter

No contractor roles were reported this quarter.

Staff by category

Certified Nursing Assistant340348,28491100%7.4
Licensed Practical Nurse130134,25791100%7.6
Dental Services Staff6062,1816875%7.7
Physical Therapy Aide6061,4867785%7.2
Speech Language Pathologist6061,4697684%7.3
Registered Nurse100101,0858897%7
Respiratory Therapy Technician3039126470%7.7
Nurse Practitioner1015937481%8
Administrator1015206571%8
Physical Therapy Assistant3035206571%7.2
Dietitian1013884752%8.3
Other Dietary Services Staff2023492730%7.6
Therapeutic Recreation Specialist1013414448%7.7
Qualified Social Worker2023014145%7.3
RN Director of Nursing1011252224%5.7
Medication Aide/Technician101311%3
34 Certified Nursing Assistant
% of Days 100%
13 Licensed Practical Nurse
% of Days 100%
6 Dental Services Staff
% of Days 75%
6 Physical Therapy Aide
% of Days 85%
6 Speech Language Pathologist
% of Days 84%
10 Registered Nurse
% of Days 97%
3 Respiratory Therapy Technician
% of Days 70%
1 Nurse Practitioner
% of Days 81%
1 Administrator
% of Days 71%
3 Physical Therapy Assistant
% of Days 71%
1 Dietitian
% of Days 52%
2 Other Dietary Services Staff
% of Days 30%
1 Therapeutic Recreation Specialist
% of Days 48%
2 Qualified Social Worker
% of Days 45%
1 RN Director of Nursing
% of Days 24%
1 Medication Aide/Technician
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 34
Medicare
25
73.5% of residents
Medicaid
8
23.5% of residents
Private pay or other
1
2.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 3.2
51% better than California average

California average: 6.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.5
11% worse than California average

California average: 11.3

Long-stay resident measures
Significantly above average California avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 3.7%
67% better than California average

California average: 11.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 21.4%
89% worse than California average

California average: 11.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than California average

California average: 1.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.2%
86% worse than California average

California average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than California average

California average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.0%
100% better than California average

California average: 4.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than California average

California average: 6.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 3.6%
65% better than California average

California average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with California average

California average: 98.5%

Short-stay resident measures
Significantly above average California avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
6% better than California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 94.2%
In line with California average

California average: 93.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 15.9%
31% better than California average

California average: 23.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 9.5%
15% better than California average

California average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than California average

California average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 35.3%
34% worse than California average

California average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 70.1%
39% better than California average

California average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Nursing Home around Riverside County

The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
The Grove Care and Wellness
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

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Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

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Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

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Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

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Valencia Gardens Health Care Center
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Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Riverside (Magnolia Center) -59 - 871 Bed / 2 Bed / 3 Bed

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Frequently Asked Questions about The Grove Care and Wellness

What neighborhood is The Grove Care and Wellness in?

The Grove Care and Wellness is in the Downtown Riverside neighborhood of Riverside.

Who is the owner of The Grove Care and Wellness?

The legal owner and operator of The Grove Care and Wellness is A & A Care And Wellness Inc.

Is The Grove Care and Wellness in a walkable area?

The Grove Care and Wellness has a walk score of 91. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the occupancy rate at The Grove Care and Wellness?

The Grove Care and Wellness's occupancy is 50%.

Who is the administrator of The Grove Care and Wellness?

Helen Akopyan is the administrator of The Grove Care and Wellness.

How many beds does The Grove Care and Wellness have?

The Grove Care and Wellness has 6 beds.

Has The Grove Care and Wellness had any recent deficiencies or citations?

The Grove Care and Wellness has had 1 recently reported deficiency.

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