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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Maintain your highest functionality in a caring environment with Palm Terrace Care Center, a community in Riverside, CA built to offer skilled nursing, short-term rehabilitation, and long-term care. They provide residents with a personalized therapy program that aligns with their needs and the finest therapists and equipment to help them retain or improve their functionality. Residents with Alzheimer’s thrive with their memory care program that follows their “life footprint” to help caregivers fully understand them and incorporate details of their daily lives in their care plans.
The community works side-by-side with residents to foster participation and transparency in care delivery. There are no boring days with a wide array of activities like arts and crafts classes and movie nights held regularly. Here, residents find a supportive environment that respects their wishes and preserves the lifestyle they want as much as possible.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 187th out of 275 homes in California.| Staff type | Hours / day | vs state avg |
|---|---|---|
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Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
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26m per day | ▼ 33% State avg: 39m per day · National avg: 41m per day |
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LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
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1h 14m per day | ■ Avg State avg: 1h 13m per day · National avg: 52m per day |
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Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
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2h 39m per day | ■ Avg State avg: 2h 39m per day · National avg: 2h 21m per day |
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Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
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3h 49m per day | ▼ 7% State avg: 4h 5m per day · National avg: 3h 26m per day |
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Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
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10m per day | ▲ 100% State avg: 5m per day · National avg: 4m per day |
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RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
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16m per day | ▼ 47% State avg: 30m per day · National avg: 29m per day |
Occupancy between 85% and 95% suggests balanced demand.
Most residents typically stay for a few weeks or months before returning home or moving on.
50% of new residents, usually for short-term rehab.
37% of new residents, often for short stays.
13% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #153 / 279Payroll — state benchmarkedThis home is ranked 153rd out of 279 homes in California.Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Transportation Services
Recreational Activities
Exercise Programs
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
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29 | 10 | This facility has 190% more total citations than a typical California nursing home (29 vs. CA avg 10).↑ 190% worse |
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Citations per year
Average citations per year since 2023.
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9.7 | 3.3 | This facility has 194% more citations per year than a typical California nursing home (9.7 vs. CA avg 3.3).↑ 194% worse |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
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Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
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0 | 16 | This facility has 100% fewer total visits than a typical California nursing home (0 vs. CA avg 16).↓ 100% better |
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Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
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0 | 13 | This facility has 100% fewer complaint visits than a typical California nursing home (0 vs. CA avg 13).↓ 100% better |
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Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
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0 | 7 | This facility has 100% fewer other visits than a typical California nursing home (0 vs. CA avg 7).↓ 100% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Palm Terrace Care Center’s inspection record is mixed, showing repeated deficiencies in resident care, infection control, and food safety across multiple inspections. The most recent inspection on May 16, 2025, cited 11 deficiencies including delayed call light responses, insufficient nursing staff hours, pest infestations, and infection control breaches. Previous investigations substantiated failures to safeguard medical records in July 2023 and documented inadequate respiratory care in March 2023, indicating ongoing compliance challenges.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsCalifornia average 12.5
Last Health inspection on May 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
23 of 26 citations resulted from standard inspections; and 3 of 26 resulted from complaint investigations.
100% better than California average
California average: 0.4
0
100% better than California average
California average: 1
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 16, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 16, 2025
Corrected
Issues related to the availability and quality of nursing staff and the care they provide.
May 16, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
May 16, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Palm Terrace Care Center is located in Riverside, California.
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9.9 miles from city center
Estimated distance in miles from Riverside's city center to Palm Terrace Care Center's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
1953025% better than California average
California average ratio: 0.00:1
0% compared with California average
California average: 7.7 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
No contractors work on this role.
Total hours from contractors
0 contractor hours this quarter
No contractor roles were reported this quarter.
| Certified Nursing Assistant | 50 | 0 | 50 | 16,355 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 22 | 0 | 22 | 7,060 | 91 | 100% | 7.6 |
| Physical Therapy Aide | 12 | 0 | 12 | 2,257 | 90 | 99% | 7.4 |
| Speech Language Pathologist | 9 | 0 | 9 | 1,919 | 72 | 79% | 7 |
| Dental Services Staff | 4 | 0 | 4 | 1,863 | 65 | 71% | 8.1 |
| Registered Nurse | 6 | 0 | 6 | 1,560 | 91 | 100% | 9.3 |
| RN Director of Nursing | 3 | 0 | 3 | 1,199 | 69 | 76% | 8.7 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,052 | 87 | 96% | 7.5 |
| Physical Therapy Assistant | 4 | 0 | 4 | 939 | 72 | 79% | 7.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 692 | 82 | 90% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 585 | 65 | 71% | 9 |
| Dietitian | 1 | 0 | 1 | 551 | 67 | 74% | 8.2 |
| Administrator | 1 | 0 | 1 | 510 | 65 | 71% | 7.8 |
| Qualified Social Worker | 3 | 0 | 3 | 279 | 35 | 38% | 7.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 54 | 6 | 7% | 9 |
| Nurse Aide in Training | 1 | 0 | 1 | 16 | 2 | 2% | 7.8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
64
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.3
36% better than California average
California average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.4
44% better than California average
California average: 11.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
8.4%
24% better than California average
California average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
6.5%
46% better than California average
California average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.2%
62% better than California average
California average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California average
California average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
6.4%
30% worse than California average
California average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California average
California average: 1.2%
Percent of long-stay residents who lose too much weight
0.0%
100% better than California average
California average: 4.2%
Percent of long-stay residents who have depressive symptoms
3.4%
49% better than California average
California average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
4.3%
58% better than California average
California average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California average
California average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
In line with California average
California average: 98.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.82
19% better than California average
California average: 2.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.81
49% better than California average
California average: 1.59
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
6% better than California average
California average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
71% better than California average
California average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
In line with California average
California average: 93.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.2%
13% better than California average
California average: 23.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.8%
21% better than California average
California average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California average
California average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
71.3%
33% better than California average
California average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
65.3%
29% better than California average
California average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the California Department of Social Services and Department of Public Health.
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| Valencia Gardens Health Care Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Riverside (Magnolia Center) | 59 | 86.9% | +3% | 3.60 | -6% | -15% | 0 | 26 | 3.7 | - | 54 | - | 87 | Franklin Hughes | $14.5M | $4.7M | 32.4% | 555331 | ||||
| Community Care On Palm |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Riverside (Wood Streets) | 51 | 97.1% | +15% | 4.24 | -52% | +1% | 1 | 52 | 3.7 | 3 | 48 | - | 55 | Ezequiel Bercovich | $7.4M | $3.4M | 46.5% | 555711 | ||||
| Palm Terrace Care Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Riverside (La Sierra Hills) | 75 | 88.1% | +4% | 3.75 | -44% | -11% | 0 | 26 | 4.3 | - | 67 | A | 18 | - | $13.4M | $6.1M | 45.4% | 555365 | ||||
| Riverwalk Post Acute |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Riverside (Arlington) | 146 | 94.2% | +11% | 3.41 | -49% | -19% | 0 | 58 | 2.4 | - | 140 | A+ | 70 | Calvin Patel | $32.6M | $10.5M | 32.1% | 555017 |
Historical financial and operational data for Palm Terrace Care Center based on CMS SNF Cost Reports.
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Palm Terrace Care Center is in the La Sierra Hills neighborhood of Riverside.
Palm Terrace Care Center has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.
Palm Terrace Care Center is located at 11162 Palm Terrace Ln, Riverside, CA 92505, United States.
(951) 687-7330 will put you in contact with the team at Palm Terrace Care Center.
Yes — Palm Terrace Care Center is a CMS-certified provider of Medicare and Medicaid.
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