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Complete Care at Annapolis
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Annapolis, MD
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Complete Care at Annapolis

Complete Care at Annapolis

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Annapolis, MD
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
900 Van Buren St, Annapolis, MD 21403 View map Calculator: See prices in your area
Complete Care at Annapolis accepts Medicare, Medicaid, and private pay.
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Complete Care at Annapolis accepts Medicare, Medicaid, and private pay.

Overview of Complete Care at Annapolis

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Complete Care at Annapolis is a nursing home in Annapolis, MD, offering skilled nursing, rehabilitation, and long-term care. The community focuses on older adults’ healing, providing clinical excellence, and thoughtfully designed amenities. Chef-inspired dining, concierge services, and live entertainment are among the lifestyle services provided. Wound care, hospice care, and respite care are also available, ensuring residents can stay even when their needs evolve.

Physical, occupational, and speech therapy are conducted based on residents’ abilities and tolerance to help with their recovery. Spacious accommodations and state-of-the-art rehabilitation equipment are also provided for residents’ relaxation and rehabilitation. The community also features an on-site dialysis program, in collaboration with Concerto Renal Services, so residents can receive treatment without the need to travel. This nursing home is a great choice for senior living in Maryland, especially with its wide range of care services.

Facility Direct Line (410) 267-8653
Facility Direct Line (410) 267-8653
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 64.4% Above MD avg. ▲ 64.4% Above MD avg.MD average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.0% Above MD avg. ▲ 42.0% Above MD avg.MD average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
At MD avg. At MD avg.MD average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 35.3% Above MD avg. ▲ 35.3% Above MD avg.MD average: 3.7Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Maryland averages

Rank #65 / 120Nurse hours — State benchmarkedThis home is ranked 65th out of 120 homes we track in Maryland for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Maryland average, with a ranking across 120 Maryland facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maryland that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 65th out of 120 homes we track in Maryland for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 25m

10% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
40m
−20% State avg: 50m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 2m
+15% State avg: 54m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 43m
−19% State avg: 2h 7m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 55m
−15% State avg: 3h 27m per day · National avg: 3h 30m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
−31% State avg: 6m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
28m
−26% State avg: 38m per day · National avg: 29m per day

5 of 6 metrics below state avg

Standout metric: LPN / LVN is +15% above Maryland average

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 97 Rank #85 / 142Bed count — State benchmarkedThis home is ranked 85th out of 142 homes we track in Maryland for bed count. Shows this facility's certified or reported bed count compared to other Maryland facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maryland that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #41 / 163Walk Score — State benchmarkedThis home is ranked 41st out of 163 homes we track in Maryland for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Maryland facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maryland that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
62 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #64 / 90Occupancy rate — State benchmarkedThis home is ranked 64th out of 90 homes we track in Maryland for occupancy. Shows this facility's occupancy rate versus the Maryland average, with its Statewide rank out of 90. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maryland that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
80.4% This home usually has availability
Similar to the Maryland average: 82.5%
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
78
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
106 days

About this community

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Post-Acute Care

Amenities & Lifestyle

Specific ProgramsRehabilitation Program, Orthopedic & Post-Surgical Care, Cardiac Care, Neuro & Stroke Care, Pulmonary Care, Renal Care, Bariatric Care, Psychology/Psychiatric Care

Contact Complete Care at Annapolis

CMS Health Inspection History

Inspections Since 2019 · 7 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 3

Maryland average 4.3

Last Health inspection on Mar 2026

Total health citations
30 Rank #37 / 123Health citations — State benchmarkedThis home is ranked 37th out of 123 homes we track in Maryland for health citations. Shows this facility's total health deficiency citations benchmarked to the Maryland State average, with a ranking across all 123 MD facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maryland that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Maryland average 51.9

Citations per inspection
10 Rank #56 / 123Citations per inspection — State benchmarkedThis home is ranked 56th out of 123 homes we track in Maryland for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Maryland mean across 123 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maryland that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Maryland average 12.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 30 citations resulted from standard inspections; 2 of 30 resulted from complaint investigations; and 2 of 30 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)
Critical health citations
0
100% better than Maryland average

Maryland average: 0.5

Serious health citations
0
100% better than Maryland average

Maryland average: 0.5

0 critical citations Maryland average: 0.5
0 serious citations Maryland average: 0.5
30 moderate citations Maryland average: 49.6
0 minor citations Maryland average: 1.3
Citations history (last 7 years)
Nutrition moderate citation Mar 10, 2026
Corrected
Nutrition moderate citation Mar 10, 2026
Corrected
Pharmacy moderate citation Mar 10, 2026
Corrected
Quality of Care moderate citation Mar 10, 2026
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 127
Employees 80
Contractors 47
Staff to resident ratio 1.98 : 1
9% more staff per resident than Maryland average
Maryland average ratio: 1.81 : 1 Maryland average ratio: 1.81 : 1See full Maryland ranking
Avg staff/day 40
Average shift 8.5 hours
6% better than Maryland average
Maryland average: 8 hours Maryland average shift: 8 hoursSee full Maryland ranking
Total staff hours (quarter) 31,255

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 17 total: 7 full-time employees and 10 contractors. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 25 total: 18 full-time employees and 7 contractors. 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 50 total: 30 full-time employees and 20 contractors. 50
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

12.8%

3,985 contractor hours this quarter

Certified Nursing Assistant: 20 Registered Nurse: 10 Licensed Practical Nurse: 7 Respiratory Therapy Technician: 4 Physical Therapy Assistant: 2 Qualified Social Worker: 2 Speech Language Pathologist: 1 Physical Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant30205012,71592100%8.7
Licensed Practical Nurse187256,61392100%9.1
Clinical Nurse Specialist7072,45192100%8.6
Registered Nurse710172,12892100%8.9
RN Director of Nursing5051,7258592%8.7
Other Dietary Services Staff3031,2698896%7.6
Physical Therapy Assistant0229626672%7.8
Respiratory Therapy Technician0445576975%7.8
Mental Health Service Worker1015046368%8
Administrator1014966267%8
Physical Therapy Aide0114806065%8
Speech Language Pathologist0113956065%6.6
Nurse Practitioner1013524448%8
Qualified Social Worker0222913841%7.7
Occupational Therapy Aide5052251112%7.7
Dietitian202931011%7.1
50 Certified Nursing Assistant
% of Days 100%
25 Licensed Practical Nurse
% of Days 100%
7 Clinical Nurse Specialist
% of Days 100%
17 Registered Nurse
% of Days 100%
View All Staffing Data in Annapolis

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 3.8
70% better than Maryland average

Maryland average: 12.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.9
54% better than Maryland average

Maryland average: 25.7

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 5.7%
76% better than Maryland average

Maryland average: 23.7%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 4.7%
83% better than Maryland average

Maryland average: 27.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.4%
In line with Maryland average

Maryland average: 25.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Maryland average

Maryland average: 2.3%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.5%
In line with Maryland average

Maryland average: 6.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.4%
76% better than Maryland average

Maryland average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.4%
59% better than Maryland average

Maryland average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 51.4%
155% worse than Maryland average

Maryland average: 20.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 3.9%
70% better than Maryland average

Maryland average: 12.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.5%
7% better than Maryland average

Maryland average: 92.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Maryland average

Maryland average: 96.6%

Short-stay resident measures
Above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 70.6%
10% worse than Maryland average

Maryland average: 78.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Maryland average

Maryland average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 86.7%
8% better than Maryland average

Maryland average: 80.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

39% of new residents, usually for short-term rehab.

Typical stay 30 days

Private pay

31% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

30% of new residents, often for long-term daily care.

Typical stay 8 - 9 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 64
Medicare
11
17.2% of residents
Medicaid
53
82.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 12/2021. This is an older period than most facilities report, so compare with that in mind.

For-profit
Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.8M
For-profit Operated by a limited liability company.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.8M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
$6.1M 51.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$8.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$14.6M
How we calculate these figures

This home is owned by Pc Md5 Opco Holdco LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 215005

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (39% of admissions), and a typical Medicare stay runs around 30 days.

Admissions
246 total

Coverage residents most often arrive under.

Medicare 39%
Private pay 31%
Medicaid 30%
Discharges
243 total

Coverage residents most often leave under.

Medicare 31%
Private pay 28%
Medicaid 40%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Managed by Michael Willis

Administrator

Places of interest near Complete Care at Annapolis

Address 1.0 miles from city center Info Estimated distance in miles from Annapolis's city center to Complete Care at Annapolis's address, calculated via Google Maps.

Calculate Travel Distance to Complete Care at Annapolis

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Compare Nursing Homes around Annapolis

Info below is compiled from CMS reports & the MD Dept. of Health (OHCQ), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Maryland average is: 50.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Complete Care at Annapolis ★ ★ ★ ★ ★
NH
HOS
PC
RC
SNF
Annapolis
97
Facility 97
MD AVG 107
Rank #85 / 142
80.4%
Facility 80.4%
MD AVG 82.5%
Rank #64 / 90
-3%
3.41
Facility 3.41
MD AVG 3.77
Rank #65 / 120
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -3%-10%
$0
Facility $0
MD AVG $65.0k
Rank #1 / 123
30
Facility 30
MD AVG 49.9
Rank #37 / 123
10.0
Facility 10.0
MD AVG 12.8
Rank #56 / 123
-78-
62
Facility 62
MD AVG 45
Rank #41 / 163
Pc Md5 Opco Holdco LLC$11.7M*Fiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$6.1M*Fiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.51.8%*Fiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.215005
Ginger Cove ★ ★ ★ ★ ☆
NH
AL
CCRC
HC
IL
MC
SNF
Annapolis
96
Facility 96
MD AVG 107
Rank #86 / 142
--
5.64
Facility 5.64
MD AVG 3.77
Rank #10 / 120
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ +25%+50%
$0
Facility $0
MD AVG $65.0k
Rank #1 / 123
12
Facility 12
MD AVG 49.9
Rank #12 / 123
4.0
Facility 4.0
MD AVG 12.8
Rank #12 / 123
-41A+
51
Facility 51
MD AVG 45
Rank #70 / 163
Phyllis Boulden
$5.0MFiscal year ending 06/2024
Facility $5.0MFiscal year ending 06/2024
MD AVG $18.4M
Rank #101 / 105
$13.3MFiscal year ending 06/2024
Facility $13.3MFiscal year ending 06/2024
MD AVG $8.4M
Rank #16 / 105
265.4%Fiscal year ending 06/2024
Facility 265.4%Fiscal year ending 06/2024
MD AVG 50.3%
Rank #3 / 105
215174
Autumn Lake Healthcare at Crofton ★ ★ ★ ★ ☆
NH
RC
SNF
Crofton (Charing Cross)
180
Facility 180
MD AVG 107
Rank #16 / 142
86.6%
Facility 86.6%
MD AVG 82.5%
Rank #53 / 90
+5%
3.35
Facility 3.35
MD AVG 3.77
Rank #65 / 120
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +35%-11%
$0
Facility $0
MD AVG $65.0k
Rank #1 / 123
37
Facility 37
MD AVG 49.9
Rank #24 / 123
12.3
Facility 12.3
MD AVG 12.8
Rank #17 / 123
-156-
41
Facility 41
MD AVG 45
Rank #90 / 163
A&R Stern Family Cc Holdings LLC
$27.2MFiscal year ending 12/2023
Facility $27.2MFiscal year ending 12/2023
MD AVG $18.4M
Rank #14 / 105
$3.0MFiscal year ending 12/2023
Facility $3.0MFiscal year ending 12/2023
MD AVG $8.4M
Rank #73 / 105
11.1%Fiscal year ending 12/2023
Facility 11.1%Fiscal year ending 12/2023
MD AVG 50.3%
Rank #85 / 105
215120
Autumn Lake Healthcare at Spa Creek ★ ★ ★ ☆ ☆
NH
RC
SNF
Annapolis
130
Facility 130
MD AVG 107
Rank #47 / 142
89.2%
Facility 89.2%
MD AVG 82.5%
Rank #43 / 90
+8%
3.18
Facility 3.18
MD AVG 3.77
Rank #87 / 120
 ★ ★ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ★ -41%-16%
$0
Facility $0
MD AVG $65.0k
Rank #1 / 123
73
Facility 73
MD AVG 49.9
Rank #95 / 123
18.3
Facility 18.3
MD AVG 12.8
Rank #72 / 123
1116-
48
Facility 48
MD AVG 45
Rank #75 / 163
35 Milkshake Holdco LLC
$20.1MFiscal year ending 12/2023
Facility $20.1MFiscal year ending 12/2023
MD AVG $18.4M
Rank #31 / 105
$1.5MFiscal year ending 12/2023
Facility $1.5MFiscal year ending 12/2023
MD AVG $8.4M
Rank #88 / 105
7.2%Fiscal year ending 12/2023
Facility 7.2%Fiscal year ending 12/2023
MD AVG 50.3%
Rank #100 / 105
215258
Autumn Lake Healthcare at Baltimore Washington ★ ★ ☆ ☆ ☆
NH
SNF
Glen Burnie (South Gate)
129
Facility 129
MD AVG 107
Rank #51 / 142
80.4%
Facility 80.4%
MD AVG 82.5%
Rank #64 / 90
-3%
3.22
Facility 3.22
MD AVG 3.77
Rank #87 / 120
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ +52%-15%
$0
Facility $0
MD AVG $65.0k
Rank #1 / 123
77
Facility 77
MD AVG 49.9
Rank #101 / 123
15.4
Facility 15.4
MD AVG 12.8
Rank #83 / 123
-104-
59
Facility 59
MD AVG 45
Rank #50 / 163
313 Hospital Drive Opco LLC
$15.0MFiscal year ending 12/2023
Facility $15.0MFiscal year ending 12/2023
MD AVG $18.4M
Rank #67 / 105
$1.3MFiscal year ending 12/2023
Facility $1.3MFiscal year ending 12/2023
MD AVG $8.4M
Rank #93 / 105
8.8%Fiscal year ending 12/2023
Facility 8.8%Fiscal year ending 12/2023
MD AVG 50.3%
Rank #87 / 105
215316

Rank badges are statewide: each nursing home is ranked against every MD nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

Nursing Home Explorer

Financial Assistance for
Nursing Home in Maryland

Complete Care at Annapolis is located in Annapolis, Maryland.
Here are the financial assistance programs available to residents in Maryland.

Get Financial aid guidance

Community Options Waiver

Maryland Medicaid Community Options Waiver

Age 65+ or disabled
General Maryland resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
MD

High urban demand; rural outreach efforts.

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Senior Care Program

Maryland Senior Care

Age 65+
General Maryland resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by county
Asset Limits $11,000 individual
MD

Limited funding; waitlists common in high-demand areas.

Benefits
In-home care (3-5 hours/week) Respite care (up to 10 days/year) Meals (~$6/meal) Transportation (~5 trips/month) Case management

Maryland Nursing Home Medicaid

Maryland Medical Assistance (Medicaid) Nursing Home Program

Age 65+
General Maryland resident, Medicaid-eligible, requires nursing home-level care.
Income Limits (2025) $943/month (individual); most income applied to care costs.
Asset Limits $2,500 (individual), $3,000 (couple); spousal protections up to $155,356.
MD

Home equity limit $636,000; estate recovery applies post-55.

Benefits
24/7 nursing care Meals Therapy Medications (unlimited per medical need)

Senior Assisted Living Subsidy Program

Maryland Senior Assisted Living Group Home Subsidy

Age 62+
General Maryland resident, in or moving to approved assisted living, low/moderate income.
Income Limits (2025) ~$34,000/year individual, varies by county
Asset Limits Not strict; prioritizes low-income.
MD

Not available statewide; facility must be licensed by MDH.

Benefits
Personal care Meals 24-hour supervision (up to $1,500/month subsidy typical)

Veterans Aid and Attendance (A&A) Benefit

Maryland VA Aid and Attendance

Age —
General Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits $155,356 net worth limit
MD

High veteran population in suburban/rural areas.

Benefits
Cash benefit ($1,478-$2,471/month, varies by status) for care costs

Senior Prescription Drug Assistance Program (SPDAP)

Maryland Senior Prescription Drug Assistance Program

Age 65+
General Maryland resident (6+ months), Medicare Part D enrolled.
Income Limits (2025) $48,560/year individual, 300% FPL
Asset Limits None specified.
MD

Supplements Medicare Part D; annual enrollment required.

Benefits
Up to $40/month premium subsidy Reducing drug costs

Medicare Savings Programs (MSP)

Maryland Medicare Savings Programs

Age 65+
General Maryland resident, Medicare Part A/B enrollee.
Income Limits (2025) $2,014/month (QMB), $2,706/month (SLMB/QI, individual).
Asset Limits $9,090 (individual), $13,630 (couple).
MD

Includes QMB, SLMB, QI categories.

Benefits
Covers premiums (up to $174.70/month Part B) Co-pays Deductibles

Community Personal Assistance Services (CPAS)

Maryland Medicaid Community Personal Assistance Services

Age 65+
General Maryland resident, Medicaid-eligible, needs ADL assistance.
Income Limits (2025) $943/month (individual); spend-down available.
Asset Limits $2,500 (individual), $3,000 (couple).
MD

Consumer-directed option allows hiring family caregivers.

Benefits
Personal care (hours vary, typically 20-30/week) Chores Nurse supervision

Frequently Asked Questions about Complete Care at Annapolis

Is Complete Care at Annapolis in a walkable area?

Complete Care at Annapolis has a walk score of 62. Somewhat walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Complete Care at Annapolis?

Complete Care at Annapolis's occupancy is 80.4%.

Are pets allowed at Complete Care at Annapolis?

No, Complete Care at Annapolis has a no-pet policy.

Does Complete Care at Annapolis operate as a for-profit or non-profit?

Complete Care at Annapolis is registered as a for-profit.

What is the overall rating for Complete Care at Annapolis?

Complete Care at Annapolis received a 5-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Complete Care at Annapolis have?

Complete Care at Annapolis has 97 beds.

Are there photos of Complete Care at Annapolis?

Yes — there is 1 photo of Complete Care at Annapolis in the photo gallery on this page.

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