Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Complete Care at Annapolis
Nursing Home · Annapolis, MD
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Complete Care at Annapolis
Nursing Home · Annapolis, MD
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Complete Care at Annapolis accepts Medicare, Medicaid, and private pay.
Overview of Complete Care at Annapolis
As its name suggests, Complete Care provides a complete list of comprehensive care that enhances the quality of life for its seniors. The nursing home practices the golden standard of exemplary living– a high-end level of medical attention. It’s been one of the city’s most trusted skilled nursing communities because it has the most comfortable and secure environment and lifestyle for the residents.
Complete Care at Annapolis strives to improve the lives of its residents by touching their lives and leading them to an extraordinary experience of senior care.
They specialize in orthopedic rehabilitation, sub-acute rehabilitation, in-house dialysis, long-term care, and in-house dialysis.
Michael Willis serves as the Administrator at Complete Care at Annapolis. He leads the community with a commitment to excellence, fostering strong relationships with residents. The staff's longevity reflects his dedication to providing thoughtful and above-traditional care to all residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 68th out of 106 homes in Maryland.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 68th out of 106 homes in Maryland.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 16m per day
Rank #68 / 106Nurse hours — state benchmarkedThis home is ranked 68th out of 106 homes in Maryland.Shows adjusted nurse hours per resident per day benchmarked to the Maryland average, with a ranking across 106 Maryland SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Maryland avg
-14%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 15m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
79.4%
Rank #66 / 109Occupancy rate — state benchmarkedThis home is ranked 66th out of 109 homes in Maryland.Shows this facility's occupancy rate versus the Maryland average, with its statewide rank out of 109. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
106 days
Occupancy rate
79.4%
Rank #66 / 109Occupancy rate — state benchmarkedThis home is ranked 66th out of 109 homes in Maryland.Shows this facility's occupancy rate versus the Maryland average, with its statewide rank out of 109. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
106 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
39% of new residents, usually for short-term rehab.
Typical stay
30 days
Private pay
31% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
30% of new residents, often for long-term daily care.
Typical stay
8 - 9 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$16.2M
Operating loss
-$1.1M
Privately-owned community
Operated by a business corporation.
Home revenue
$16.2M Rank #80 / 109Revenue — state benchmarkedThis home is ranked 80th out of 109 homes in Maryland.Shows this facility's annual revenue compared to the Maryland SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating loss
-$1.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #59 / 109Payroll — state benchmarkedThis home is ranked 59th out of 109 homes in Maryland.Shows total annual staff payroll benchmarked to the Maryland average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$8.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #59 / 109Payroll — state benchmarkedThis home is ranked 59th out of 109 homes in Maryland.Shows total annual staff payroll benchmarked to the Maryland average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.9M
Walk Score: 62 / 100 Rank #23 / 91Walk Score — state benchmarkedThis home is ranked 23rd out of 91 homes in Maryland.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maryland SNFs. Higher scores benefit residents, families, and staff.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Rehabilitation Services
Respite Care
Short-Term Rehab
24-Hour Staffing
Post-Acute Care
Specific ProgramsRehabilitation Program, Primary Care, Orthopedic & Post-Surgical Care, Cardiac Care, Neuro & Stroke Care, Pulmonary Care, Wound Care, Renal Care, Palliative Care, Bariatric Care, Psychology/Psychiatric Care
Financial Assistance for
Nursing Home in Maryland
Complete Care at Annapolis is located in Annapolis, Maryland.
Here are the financial assistance programs available to residents in Maryland.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Nursing Home around Annapolis The information below is reported by the Maryland Department of Health, Office of Health Care Quality.
Filter by care type
| Complete Care at Annapolis |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Annapolis | - | 79.4% | - | 3.26 | - | - | 0 | - | - | - | 80 | 62 | Pc Md5 Opco Holdco Llc | $12.7M | $4.2M | 33.3% | 215005 | ||||
| Autumn Lake Healthcare at Glen Burnie |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glen Burnie (East Furnace Branch Road) | 190 | 88.5% | +7% | 3.15 | -38% | -17% | 0 | 123 | 30.8 | - | 171 | 50 | 7355 Furnace Branch Road East Opco Llc | $27.0M | $1.2M | 4.5% | 215266 | ||||
| Autumn Lake Healthcare at Baltimore Washington |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glen Burnie (South Gate) | 116 | 81.8% | -1% | 2.94 | +13% | -22% | 0 | 72 | 14.4 | - | 96 | 59 | 313 Hospital Drive Opco Llc | $16.4M | $1.2M | 7.1% | 215316 | ||||
| Autumn Lake Healthcare at Spa Creek |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Annapolis (Milkshake Lane) | 130 | 88.3% | +7% | 3.32 | -18% | -12% | 0 | 65 | 13.0 | 1 | 117 | 48 | 35 Milkshake Holdco Llc | $22.6M | $1.3M | 5.7% | 215258 | ||||
| Baywoods of Annapolis | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Annapolis | - | - | - | - | - | - | - | - | - | 0 | - | - | - | - | 25 | - | - | - | - | - |
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Frequently Asked Questions about Complete Care at Annapolis
Is Complete Care at Annapolis in a walkable area?
Complete Care at Annapolis has a walk score of 62. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Are there photos of Complete Care at Annapolis?
Yes — there are 2 photos of Complete Care at Annapolis in the photo gallery on this page.
What is the phone number of Complete Care at Annapolis?
(410) 267-8653 will put you in contact with the team at Complete Care at Annapolis.
Is Complete Care at Annapolis Medicare or Medicaid certified?
Complete Care at Annapolis is not currently listed as a CMS-certified provider of Medicare or Medicaid.
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