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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Surrounded by convenient local amenities in Flourtown, PA, Complete Care at Harston Hall is a distinct community that offers short-term rehabilitation and long-term care. Residents here receive top-notch care and support for their special needs with the community’s comprehensive care options, which include memory care, hospice care, wound care, cardiac care, and other specialized care. With beautifully furnished accommodations in a nurturing environment, residents will surely feel at ease.
Fun activities and engaging programs are also conducted to keep residents socially engaged and active. Mealtimes are also something to look forward to, with delicious and healthy restaurant-style dining that aims to satisfy residents’ dietary needs and preferences. The community is good for those seeking care to jump back into their lives and live their golden years with a little less worry.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 145th out of 203 homes in Pennsylvania. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
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Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
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37m per day | ▼ 21% State avg: 47m per day · National avg: 41m per day |
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LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
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1h 1m per day | ▲ 11% State avg: 55m per day · National avg: 52m per day |
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Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
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1h 58m per day | ▼ 11% State avg: 2h 12m per day · National avg: 2h 21m per day |
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Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
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3h 29m per day | ■ Avg State avg: 3h 31m per day · National avg: 3h 26m per day |
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Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
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3m per day | ▼ 50% State avg: 6m per day · National avg: 4m per day |
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Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
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16m per day | ▼ 52% State avg: 33m per day · National avg: 29m per day |
Occupancy between 85% and 95% suggests balanced demand.
The facility features spacious accommodations with cozy touches and complimentary Wi-Fi.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
25% worse than Pennsylvania average
6% better than Pennsylvania average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
No contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,380 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 57 | 0 | 57 | 18,586 | 92 | 100% | 8.4 |
| Licensed Practical Nurse | 30 | 0 | 30 | 9,045 | 92 | 100% | 9.3 |
| Clinical Nurse Specialist | 15 | 0 | 15 | 4,224 | 92 | 100% | 7.5 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,041 | 84 | 91% | 7.1 |
| Registered Nurse | 4 | 0 | 4 | 923 | 66 | 72% | 10.1 |
| Dietitian | 4 | 0 | 4 | 540 | 65 | 71% | 7.7 |
| Physical Therapy Assistant | 0 | 4 | 4 | 504 | 60 | 65% | 7.6 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 502 | 69 | 75% | 7.1 |
| Nurse Practitioner | 1 | 0 | 1 | 492 | 61 | 66% | 8.1 |
| Speech Language Pathologist | 0 | 2 | 2 | 491 | 63 | 68% | 7.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 62 | 67% | 7.9 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 456 | 57 | 62% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 450 | 59 | 64% | 7.5 |
| Qualified Social Worker | 0 | 3 | 3 | 435 | 60 | 65% | 7.2 |
| Dental Services Staff | 8 | 0 | 8 | 273 | 45 | 49% | 4.7 |
| Occupational Therapy Aide | 8 | 0 | 8 | 129 | 4 | 4% | 7.2 |
| Other Social Services Staff | 2 | 0 | 2 | 25 | 3 | 3% | 6.3 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
71% lower than Pennsylvania average
Pennsylvania average: $59K
In line with Pennsylvania average
Pennsylvania average: 2.1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Pennsylvania average
Pennsylvania average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 21, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 21, 2024
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.5
32% better than Pennsylvania average
Pennsylvania average: 11.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.1
23% better than Pennsylvania average
Pennsylvania average: 22.2
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
12.4%
35% better than Pennsylvania average
Pennsylvania average: 19.0%
Percent of long-stay residents whose ability to move independently worsened
11.2%
47% better than Pennsylvania average
Pennsylvania average: 21.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.8%
In line with Pennsylvania average
Pennsylvania average: 26.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
39% better than Pennsylvania average
Pennsylvania average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
2.9%
47% better than Pennsylvania average
Pennsylvania average: 5.5%
Percent of long-stay residents with a urinary tract infection
0.3%
86% better than Pennsylvania average
Pennsylvania average: 1.8%
Percent of long-stay residents who lose too much weight
9.2%
38% worse than Pennsylvania average
Pennsylvania average: 6.6%
Percent of long-stay residents who have depressive symptoms
13.7%
149% worse than Pennsylvania average
Pennsylvania average: 5.5%
Percent of long-stay residents who received an antipsychotic medication
8.4%
51% better than Pennsylvania average
Pennsylvania average: 17.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
82.9%
5% worse than Pennsylvania average
Pennsylvania average: 86.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
6% better than Pennsylvania average
Pennsylvania average: 93.5%
Number of hospitalizations per 1,000 long-stay resident days.
3.01
79% worse than Pennsylvania average
Pennsylvania average: 1.68
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.69
208% worse than Pennsylvania average
Pennsylvania average: 1.20
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
56.3%
18% worse than Pennsylvania average
Pennsylvania average: 68.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Pennsylvania average
Pennsylvania average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
51.4%
25% worse than Pennsylvania average
Pennsylvania average: 68.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.3%
In line with Pennsylvania average
Pennsylvania average: 23.1%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
9% worse than Pennsylvania average
Pennsylvania average: 9.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Pennsylvania average
Pennsylvania average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
63.6%
19% better than Pennsylvania average
Pennsylvania average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
47.4%
6% worse than Pennsylvania average
Pennsylvania average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
22% of new residents, usually for short-term rehab.
54% of new residents, often for short stays.
25% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
109
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Complete Care at Harston Hall based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #135 / 205Payroll — State benchmarkedThis home is ranked 135th out of 205 homes in Pennsylvania. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Private / Semi-Private Rooms
Building Type: 3-story
Dining Services
Beauty Services
Recreational Activities
Most residents stay for extended periods and receive ongoing daily care.
0.5 miles from city center
Estimated distance in miles from Flourtown's city center to Complete Care at Harston Hall's address, calculated via Google Maps.
Add your location
Complete Care at Harston Hall is located in Flourtown, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
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| The Hill at Whitemarsh |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Lafayette Hill | 38 | 87.8% | +12% | 5.46 | +46% | +32% | $0 | 6 | 2.0 | - | 49 | 0 | Bruce Ficken | $53.6M | $20.4M | 38% | 396113 | ||||
| Masonic Village at Lafayette Hill |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Lafayette Hill | 51 | 82.5% | +5% | 5.08 | -9% | +23% | $0 | 14 | 4.7 | - | 46 | 17 | Denise Jones | $25.9M | $11.5M | 44.2% | 395818 | ||||
| Complete Care at Harston Hall |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Flourtown | 120 | 93.8% | +19% | 3.79 | -77% | -9% | $17.1k | 83 | 11.9 | - | 106 | 30 | Pc Pa Opcos LLC | $15.2M | $8.3M | 54.8% | 395791 | ||||
| Wyndmoor Hills Rehabilitation and Nursing Center |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Wyndmoor (Stenton Avenue) | 77 | 70.8% | -10% | 3.37 | +17% | -19% | $102.3k | 73 | 4.9 | 4 | 73 | 33 | Bells Healthcare Management LLC | $9.0M | $5.5M | 60.9% | 396115 |
Complete Care at Harston Hall is in the Flourtown neighborhood.
Complete Care at Harston Hall has a walk score of 30. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Yes — there are 5 photos of Complete Care at Harston Hall in the photo gallery on this page.
Complete Care at Harston Hall is located at 350 Haws Ln, Flourtown, PA 19031.
(215) 836-3200 will put you in contact with the team at Complete Care at Harston Hall.
Yes — Complete Care at Harston Hall is a CMS-certified provider of Medicare and Medicaid.
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