Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
150
136 employees · 14 contractors · 51 on an average day Complete Care at Harston Hall
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Flourtown, PA
ALM Inspection Grade
D-
ALM's inspection grade is 60 / 100, a D- — 21 points below the Pennsylvania average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 60 / 100, a D- — 21 points below the Pennsylvania average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Complete Care at Harston Hall
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Flourtown, PA
ALM Inspection Grade
D-
ALM's inspection grade is 60 / 100, a D- — 21 points below the Pennsylvania average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 60 / 100, a D- — 21 points below the Pennsylvania average for CMS-certified facilities (81/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Complete Care at Harston Hall accepts Medicare, Medicaid, and private pay.
Complete Care at Harston Hall is a nursing home in Flourtown, PA, offering skilled nursing, nursing care, hospice care, palliative care, and respite care. Licensed nurses provide skilled nursing and nursing care on site around the clock. Hospice care supports comfort at the end of life, while palliative care focuses on relieving symptoms associated with serious illness.
Respite care provides a short stay when a person’s usual caregiver needs temporary support. The range of services suits someone who needs ongoing nursing support, comfort focused care, or a temporary care setting. The home has 120 beds, with private and semi private rooms for residents who prefer a room alone or a shared room.
Total nurse staffing is 3h 11m per resident/day, representing the daily hands on nursing time assigned per resident. Medicare, Medicaid, and private pay are accepted: Medicare generally applies to eligible short term skilled care, Medicaid can help cover eligible long term care, and private pay means paying directly. Rehabilitation services and a therapy gym provide access to therapy at the community, while restaurant style, dietician approved meals are served in a communal dining room or a resident’s room; salon and barber services support personal grooming on site, and fitness classes, social events, and educational workshops offer scheduled activities to attend.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 163rd out of 182 nursing homes we track in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 11m
This nursing home is ranked 163rd out of 182 nursing homes we track in Pennsylvania for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 11m5 of 6 metrics below Pennsylvania average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 4 are the facility's own employees; no agency contractors work in this role.
4 staff · 10.1-hour shifts
29m
↓ 39% · PA 47mThis facility: 29m per resident per day, 39% below the Pennsylvania average of 47m (among Pennsylvania facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 4 are the facility's own employees; no agency contractors work in this role.
4 staff · 10.1-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 30 are the facility's own employees; no agency contractors work in this role.
30 staff · 9.3-hour shifts
55m
≈ 0% · PA 55mThis facility: 55m per resident per day, level with the Pennsylvania average of 55m (among Pennsylvania facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 30 are the facility's own employees; no agency contractors work in this role.
30 staff · 9.3-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 57 are the facility's own employees; no agency contractors work in this role.
57 staff · 8.4-hour shifts
1h 48m
↓ 18% · PA 2h 12mThis facility: 1h 48m per resident per day, 18% below the Pennsylvania average of 2h 12m (among Pennsylvania facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 57 are the facility's own employees; no agency contractors work in this role.
57 staff · 8.4-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
↓ 53% · PA 6mThis facility: 3m per resident per day, 53% below the Pennsylvania average of 6m (among Pennsylvania facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
2h 50m
↓ 20% · PA 3h 31mThis facility: 2h 50m per resident per day, 20% below the Pennsylvania average of 3h 31m (among Pennsylvania facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
14m
↓ 57% · PA 33mThis facility: 14m per resident per day, 57% below the Pennsylvania average of 33m (among Pennsylvania facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
150
136 employees · 14 contractors · 51 on an average day
150 total staff / 110 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.36 : 1
↓ 24% · PA 1.80This facility: 1.36 staff per resident, 24% below the Pennsylvania average of 1.80 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
150 staff ÷ 110 residents
See full Pennsylvania ranking →
Average hours one staff member works on a day they are on shift, across every role.
8.3 h
↑ 6% · PA 7.8 hThis facility: 8.3 h, 6% above the Pennsylvania average of 7.8 h (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
39,081 staff hours this quarter
See full Pennsylvania ranking →93.9% of staff hours were worked by the facility's own employees
Pennsylvania average: 87.4% · Contractors this quarter: Physical Therapy Assistant (4), Physical Therapy Aide (3), Qualified Social Worker (3), Speech Language Pathologist (2), Respiratory Therapy Technician (2)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
120
Rank #62 / 200Bed count — State benchmarked This nursing home is ranked 62nd out of 200 nursing homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
120
Rank #62 / 200Bed count — State benchmarked This nursing home is ranked 62nd out of 200 nursing homes we track in Pennsylvania for bed count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #150 / 208Walk Score — State benchmarked This nursing home is ranked 150th out of 208 nursing homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #150 / 208Walk Score — State benchmarked This nursing home is ranked 150th out of 208 nursing homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
30
/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.
Rank #46 / 163Occupancy rate — State benchmarked This nursing home is ranked 46th out of 163 nursing homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 163. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #46 / 163Occupancy rate — State benchmarked This nursing home is ranked 46th out of 163 nursing homes we track in Pennsylvania for occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 163. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
86.9%
This home usually has limited availability
Based on residents per day and 120 beds.
Higher than the Pennsylvania average: 75.3%
Residents per day (avg)
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
104
Source: CMS Provider Information, average daily residents
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
144
days
About This Community
Resident Council
Hoyer Lift
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Concierge
Housekeeping
Laundry & Linen
Beauty Services
Fitness Center
Beauty Salon
Wi-Fi
Activities
Exercise Classes
Educational Workshops
Signature ProgramsPathForward
Building Type3-story
Room Types
Private
Semi-Private Rooms
CMS Health Inspection History
ALM Inspection Grade
60 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
21 points below the Pennsylvania average for CMS-certified facilities (81/100)
Category breakdown
Citations
Concern
148 severity-weighted points (66 citations) · 4× higher than the typical CMS-certified PA facility (median: 37)
Enforcement
Concern
2 enforcement actions · above the typical CMS-certified PA facility (median: 0) · $17,113 in fines
Persistence
Concern
51 days to fix issues · slower than the typical CMS-certified PA facility (median: 38)
Total health inspections
10
↑ 39% · PA 7.2This facility: 10, 39% above the Pennsylvania average of 7.2 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
66
Rank #173 / 179Health citations — State benchmarked This nursing home is ranked 173rd out of 179 nursing homes we track in Pennsylvania for health citations. Shows this facility's total health deficiency citations benchmarked to the Pennsylvania State average, with a ranking across all 179 PA facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 106% · PA 32This facility: 66, 106% above the Pennsylvania average of 32 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
6.6
Rank #166 / 179Citations per inspection — State benchmarked This nursing home is ranked 166th out of 179 nursing homes we track in Pennsylvania for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Pennsylvania mean across 179 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 59% · PA 4.16This facility: 6.6, 59% above the Pennsylvania average of 4.16 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
98% corrected
65 of 66 citations corrected · 1 still open
Critical
J–L
2
↑ 400% · PA 0.4This facility: 2, 400% above the Pennsylvania average of 0.4 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
100% corrected
Immediate jeopardy
Serious
G–I
0
↓ 100% · PA 0.8This facility: 0, 100% below the Pennsylvania average of 0.8 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
62
↑ 107% · PA 29.9This facility: 62, 107% above the Pennsylvania average of 29.9 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
98% corrected · 1 open
No harm, more than minimal risk
Minor
A–C
2
↑ 122% · PA 0.9This facility: 2, 122% above the Pennsylvania average of 0.9 (among Pennsylvania facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
100% corrected
No harm, minimal riskLatest inspection: Apr 23, 2026 · 9 citations, all corrected
Most cited category: Quality of Life & Care, 16 of 66 citations · 10 categories in total
Citations history
Most recent first
Apr 23, 2026
9 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Jan 20, 2026
1 citation
Resident Rights moderate citation
Corrected
Corrected
Oct 06, 2025
1 citation
Quality of Care moderate citation
Sep 17, 2025
2 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Apr 25, 2025
23 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Environmental moderate citation
Corrected
Corrected
Environmental moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Jan 21, 2025
1 citation
Quality of Care moderate citation
Corrected
Corrected
Nov 05, 2024
1 citation
Resident Rights minor citation
Corrected
Corrected
Aug 15, 2024
6 citations
Abuse/Neglect critical citation
Corrected
Corrected
Abuse/Neglect critical citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Jun 21, 2024
6 citations
Environmental moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Showing the 50 most recent of 66 citations.
Top deficiency categories
Share of 66 citations
Quality of Life & Care
16 deficiencies (24%)
Resident Rights
14 deficiencies (21%)
Nutrition & Dietary
8 deficiencies (12%)
Abuse, Neglect & Exploitation
8 deficiencies (12%)
Nursing & Physician Services
5 deficiencies (8%)
Resident Assessment & Care Planning
4 deficiencies (6%)
Infection Control
3 deficiencies (5%)
Pharmacy Services
3 deficiencies (5%)
Environmental
3 deficiencies (5%)
Administration
2 deficiencies (3%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
31 of 66 citations resulted from standard inspections; 14 of 66 resulted from complaint investigations; and 21 of 66 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
2 penalties in the past 3 years
Latest: Jun 21, 2024 · $8,556 civil money penalty
Jun 21, 2024 · $8,556 civil money penalty
Jun 21, 2024 · $8,557 civil money penalty
Total fines
$17,113
↓ 71% · PA $58KThis facility: $17,113, 71% below the Pennsylvania average of $58,140. Average among the 287 Pennsylvania facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #150 / 183Federal fines — State benchmarked This nursing home is ranked 150th out of 183 nursing homes we track in Pennsylvania for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Pennsylvania average among facilities with fines, and where it ranks among 183 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
2
↑ 12% · PA 1.78This facility: 2, 12% above the Pennsylvania average of 1.78. Average among the 287 Pennsylvania facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
PA avg 0.17Pennsylvania average: 0.17. Average among the 287 Pennsylvania facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
Jun 21, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,556
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,556
Jun 21, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,557
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,557Fine amount comparison
This facility
$17,113
Pennsylvania average
$58,140
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. Pennsylvania and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Pennsylvania average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
7.2
Score · lower is better
↓ 24% · PA 9.5This facility: 7.2, 24% below the PA average of 9.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
18.4
Score · lower is better
↓ 7% · PA 19.8This facility: 18.4, 7% below the PA average of 19.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 8 better, 4 worse, 1 near PA average
8 short-stay measures: 1 better, 3 worse, 1 near PA average, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
↓ 34% · PA 16.8This facility: 11.1, 34% below the PA average of 16.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
11.1%
↓ 34% · PA 16.8This facility: 11.1, 34% below the PA average of 16.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
14.8%
↓ 13% · PA 17.0This facility: 14.8, 13% below the PA average of 17.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
14.8%
↓ 13% · PA 17.0This facility: 14.8, 13% below the PA average of 17.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.3%
↑ 15% · PA 25.5This facility: 29.3, 15% above the PA average of 25.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.3%
↑ 15% · PA 25.5This facility: 29.3, 15% above the PA average of 25.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.3%
↓ 81% · PA 1.5This facility: 0.3, 81% below the PA average of 1.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.3%
↓ 81% · PA 1.5This facility: 0.3, 81% below the PA average of 1.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
↓ 25% · PA 3.1This facility: 2.4, 25% below the PA average of 3.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
↓ 25% · PA 3.1This facility: 2.4, 25% below the PA average of 3.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
2.8%
↓ 43% · PA 4.8This facility: 2.8, 43% below the PA average of 4.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
2.8%
↓ 43% · PA 4.8This facility: 2.8, 43% below the PA average of 4.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
4.9%
↓ 21% · PA 6.2This facility: 4.9, 21% below the PA average of 6.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
4.9%
↓ 21% · PA 6.2This facility: 4.9, 21% below the PA average of 6.2 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
31.0%
↑ 187% · PA 10.8This facility: 31.0, 187% above the PA average of 10.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
31.0%
↑ 187% · PA 10.8This facility: 31.0, 187% above the PA average of 10.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
12.9%
↓ 27% · PA 17.7This facility: 12.9, 27% below the PA average of 17.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
12.9%
↓ 27% · PA 17.7This facility: 12.9, 27% below the PA average of 17.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.9%
↓ 1% · PA 87.5This facility: 86.9, 1% below the PA average of 87.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
86.9%
↓ 1% · PA 87.5This facility: 86.9, 1% below the PA average of 87.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
↑ 6% · PA 93.5This facility: 99.1, 6% above the PA average of 93.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
↑ 6% · PA 93.5This facility: 99.1, 6% above the PA average of 93.5 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.01
↑ 79% · PA 1.68This facility: 3.01, 79% above the PA average of 1.68 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
3.01
↑ 79% · PA 1.68This facility: 3.01, 79% above the PA average of 1.68 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.69
↑ 208% · PA 1.20This facility: 3.69, 208% above the PA average of 1.20 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
3.69
↑ 208% · PA 1.20This facility: 3.69, 208% above the PA average of 1.20 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
63.6%
↑ 19% · US 53.7This facility: 63.6, 19% above the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
63.6%
↑ 19% · US 53.7This facility: 63.6, 19% above the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
47.4%
↓ 6% · US 50.6This facility: 47.4, 6% below the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
47.4%
↓ 6% · US 50.6This facility: 47.4, 6% below the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
↓ 100% · PA 1.4This facility: 0.0, 100% below the PA average of 1.4 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
↓ 100% · PA 1.4This facility: 0.0, 100% below the PA average of 1.4 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.8%
↓ 20% · PA 70.0This facility: 55.8, 20% below the PA average of 70.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
55.8%
↓ 20% · PA 70.0This facility: 55.8, 20% below the PA average of 70.0 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
51.4%
↓ 25% · PA 68.7This facility: 51.4, 25% below the PA average of 68.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
51.4%
↓ 25% · PA 68.7This facility: 51.4, 25% below the PA average of 68.7 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.3%
↓ 3% · PA 23.1This facility: 22.3, 3% below the PA average of 23.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.3%
↓ 3% · PA 23.1This facility: 22.3, 3% below the PA average of 23.1 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
↑ 9% · PA 9.8This facility: 10.7, 9% above the PA average of 9.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
10.7%
↑ 9% · PA 9.8This facility: 10.7, 9% above the PA average of 9.8 (among PA facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Complete Care at Harston Hall’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 177 Pennsylvania nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, and more than last year
−4.1% operating margin
−4.6 pts vs prior year
An operating loss in 7 of the last 8 reported years. Other income ($0.2M) trims the net loss to −$0.5M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Pennsylvania homes
58.4% payroll share of revenue
PA average 70.1%Rank #75 / 177Payroll % of net patient revenue — State benchmarked This nursing home is ranked 75th out of 177 nursing homes we track in Pennsylvania for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Pennsylvania average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.8M while revenue fell $0.8M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Pennsylvania homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | PA median | Compared with PA homesRank in PA | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $13.6M | −$0.8M | Trend 20162024 | PA median $17.4M | Rank in PA Rank #115 / 177Net patient revenue — State benchmarked This nursing home is ranked 115th out of 177 nursing homes we track in Pennsylvania for net patient revenue. Shows this facility's net patient revenue compared to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 35% of homes | Below PA median Higher net patient revenue than 35% of PA homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $14.1M | −$0.1M | Trend 20162024 | PA median — | Rank in PA Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.6M | −$0.6M | Trend 20162024 | PA median — | Rank in PA Not ranked | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −4.1% | −4.6 pts | Trend 20162024 | PA median — | Rank in PA Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.2M | — | Trend — | PA median — | Rank in PA Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$0.5M | −$0.5M | Trend — | PA median — | Rank in PA Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most Pennsylvania homes
| Metric | FY 2024 | vs prior year | Trend 2016 → 2024Trend | PA median | Compared with PA homesRank in PA | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $7.9M | +$0.8M | Trend 20162024 | PA median $9.9M | Rank in PA Rank #123 / 177Payroll costs — State benchmarked This nursing home is ranked 123rd out of 177 nursing homes we track in Pennsylvania for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Pennsylvania average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 31% of homes | Below PA median Higher payroll than 31% of PA homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 58.4% | +8.7 pts | Trend 20162024 | PA median 54.6% | Rank in PA Rank #75 / 177Payroll % of net patient revenue — State benchmarked This nursing home is ranked 75th out of 177 nursing homes we track in Pennsylvania for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Pennsylvania average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Pennsylvania that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 58% of homes | 11.7 pts under PA average The PA average is 70.1% of revenue. Within 3 points of it reads as near the average. |
Charts, 2016–2024 2 charts · PA benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income No report
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Pennsylvania payroll average.
% of net patient revenue
Payroll share Operating margin PA payroll average No report
Year-by-year data, 2016–2024 every reported year · latest first, scroll sideways
| Metric | 2016 | 2017 | 2018 | 2019 | 2020 | 2021no report | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $12.3M | $11.8M | $11.4M | $10.9M | $11.6M | $11.6M | $14.3M | $13.6M | |
| Operating expenses | $14.1M | $14.1M | $13.8M | $20.7M | $12.5M | $13.1M | $14.3M | $14.1M | |
| Net patient income | −$1.8M | −$2.3M | −$2.4M | −$9.8M | −$0.9M | −$1.5M | $0.1M | −$0.6M | |
| Operating margin | −14.5% | −19.6% | −20.7% | −89.7% | −7.7% | −13.1% | 0.5% | −4.1% | |
| Net income | −$1.6M | −$2.2M | −$2.2M | −$9.7M | −$0.8M | −$1.4M | −$0.0M | −$0.5M | |
| Payroll costs | $5.5M | $5.3M | $4.5M | $4.3M | $5.2M | $5.8M | $7.1M | $7.9M | |
| Payroll share of revenue | 44.9% | 44.6% | 39.4% | 39.1% | 44.8% | 49.7% | 49.7% | 58.4% | |
| Beds | 120 | 120 | 120 | 120 | 120 | 120 | 120 | 120 | |
| Gross revenue | $17.8M | $18.2M | $18.4M | $18.6M | $18.0M | $12.3M | $15.0M | $15.8M | |
| Salaries | $4.7M | $4.5M | $3.9M | $3.7M | $4.5M | $5.1M | $6.4M | $7.1M | |
| Wage-related costs | $0.8M | $0.8M | $0.6M | $0.6M | $0.7M | $0.7M | $0.7M | $0.8M | |
| Contract labor | $0.7M | $0.7M | $1.5M | $1.7M | $1.8M | $1.9M | $1.2M | $1.1M | |
| Other operating costs | $8.6M | $8.8M | $9.3M | $16.5M | $7.3M | $7.4M | $7.1M | $6.2M | |
| Net patient revenue per day | $304 | $292 | $290 | $281 | $324 | $308 | $349 | $330 | |
| Cost per day | $347 | $349 | $350 | $534 | $349 | $349 | $347 | $344 | |
| Average length of stay | 133.6 days | 187.8 days | 153.3 days | 151.9 days | 172.6 days | 154.5 days | 148.9 days | 143.6 days |
Showing 2024–2022 · scroll sideways for 6 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
285 admissions · FY2024
Residents admitted during the year.
Medicare
56 · 20%
Medicaid
97 · 34%
Private pay & other
132 · 46%
Resident snapshot
110 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
17 · 15%
Medicaid
58 · 53%
Private pay & other
35 · 32%
Leaving
286 discharges · FY2024
Residents discharged during the year.
Medicare
38 · 13%
Medicaid
120 · 42%
Private pay & other
128 · 45%
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Places of interest near Complete Care at Harston Hall
0.5 miles from city center
Estimated distance in miles from Flourtown's city center to Complete Care at Harston Hall's address, calculated via Google Maps.
Calculate Travel Distance to Complete Care at Harston Hall
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Info below is compiled from CMS reports & the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Pennsylvania average is: 70.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Hill at Whitemarsh | NH AL CCRC MC RC SNF | Lafayette Hill | 112
Facility
112
PA AVG
109
Rank
#162 / 200 | A+ |
44.2%
Facility
44.2%
PA AVG
75.3%
Rank
#155 / 163 | -41% | 6.05
Facility
6.05
PA AVG
3.94
Rank
#13 / 182 | +46% | +54% | $0
Facility
$0
PA AVG
$61.4k
Rank
#1 / 183 | 1
Facility
1
PA AVG
32.0
Rank
#1 / 179 | 1.0
Facility
1.0
PA AVG
4.2
Rank
#1 / 179 | - | 23 | - | - | Whitemarsh Continuing Care Retirement Community | $6.3MFiscal year ending 12/2024
Facility
$6.3MFiscal year ending 12/2024
PA AVG
$19.6M
Rank
#167 / 177 | $19.6MFiscal year ending 12/2024
Facility
$19.6MFiscal year ending 12/2024
PA AVG
$11.9M
Rank
#19 / 177 | 309.4%Fiscal year ending 12/2024
Facility
309.4%Fiscal year ending 12/2024
PA AVG
70.1%
Rank
#2 / 177 | 396113 | ||||
| Masonic Village at Lafayette Hill | NH AL HC IL | Lafayette Hill | 96
Facility
96
PA AVG
109
Rank
#163 / 200 | B+ |
70.6%
Facility
70.6%
PA AVG
75.3%
Rank
#106 / 163 | -6% | 5.51
Facility
5.51
PA AVG
3.94
Rank
#25 / 182 | -9% | +40% | $0
Facility
$0
PA AVG
$61.4k
Rank
#1 / 183 | 14
Facility
14
PA AVG
32.0
Rank
#75 / 179 | 4.7
Facility
4.7
PA AVG
4.2
Rank
#132 / 179 | - | 36 | - |
17
Facility
17
PA AVG
50
Rank
#176 / 208 | Masonic Villages Of The Grand Lodge Of Pennsylvania | $10.5MFiscal year ending 12/2024
Facility
$10.5MFiscal year ending 12/2024
PA AVG
$19.6M
Rank
#140 / 177 | $11.0MFiscal year ending 12/2024
Facility
$11.0MFiscal year ending 12/2024
PA AVG
$11.9M
Rank
#77 / 177 | 104.3%Fiscal year ending 12/2024
Facility
104.3%Fiscal year ending 12/2024
PA AVG
70.1%
Rank
#17 / 177 | 395818 | ||||
| Complete Care at Harston Hall | NH HOS PC RC SNF | Flourtown | 120
Facility
120
PA AVG
109
Rank
#62 / 200 | D- |
86.9%
Facility
86.9%
PA AVG
75.3%
Rank
#46 / 163 | +15% | 3.19
Facility
3.19
PA AVG
3.94
Rank
#163 / 182 | -77% | -19% | $17.1k
Facility
$17.1k
PA AVG
$61.4k
Rank
#150 / 183 | 66
Facility
66
PA AVG
32.0
Rank
#173 / 179 | 6.6
Facility
6.6
PA AVG
4.2
Rank
#166 / 179 | 2 | 104 | - |
30
Facility
30
PA AVG
50
Rank
#150 / 208 | Pc Pa Opcos LLC | $13.6MFiscal year ending 12/2024
Facility
$13.6MFiscal year ending 12/2024
PA AVG
$19.6M
Rank
#115 / 177 | $7.9MFiscal year ending 12/2024
Facility
$7.9MFiscal year ending 12/2024
PA AVG
$11.9M
Rank
#123 / 177 | 58.4%Fiscal year ending 12/2024
Facility
58.4%Fiscal year ending 12/2024
PA AVG
70.1%
Rank
#75 / 177 | 395791 | ||||
| Wyndmoor Hills Rehabilitation and Nursing Center | NH SNF | Wyndmoor | 77
Facility
77
PA AVG
109
Rank
#122 / 200 | D |
92.5%
Facility
92.5%
PA AVG
75.3%
Rank
#23 / 163 | +23% | 2.63
Facility
2.63
PA AVG
3.94
Rank
#181 / 182 | +17% | -33% | $102.3k
Facility
$102.3k
PA AVG
$61.4k
Rank
#177 / 183 | 86
Facility
86
PA AVG
32.0
Rank
#177 / 179 | 4.8
Facility
4.8
PA AVG
4.2
Rank
#135 / 179 | 4 | 71 | - |
33
Facility
33
PA AVG
50
Rank
#139 / 208 | Bells Healthcare Management LLC | $8.7MFiscal year ending 12/2024
Facility
$8.7MFiscal year ending 12/2024
PA AVG
$19.6M
Rank
#157 / 177 | $4.7MFiscal year ending 12/2024
Facility
$4.7MFiscal year ending 12/2024
PA AVG
$11.9M
Rank
#168 / 177 | 53.6%Fiscal year ending 12/2024
Facility
53.6%Fiscal year ending 12/2024
PA AVG
70.1%
Rank
#92 / 177 | 396115 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other PA nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Pennsylvania
Complete Care at Harston Hall is located in Flourtown, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Know before you visit
Frequently Asked Questions about Complete Care at Harston Hall
Quick answers from public records and the community's own listing.01 Is Complete Care at Harston Hall in a walkable area?
Complete Care at Harston Hall has a walk score of 30. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
02 What is the occupancy rate at Complete Care at Harston Hall?
Complete Care at Harston Hall's occupancy is 86.9%.
03 Are pets allowed at Complete Care at Harston Hall?
No, Complete Care at Harston Hall has a no-pet policy.
04 Does Complete Care at Harston Hall operate as a for-profit or non-profit?
Complete Care at Harston Hall is registered as a for-profit.
05 What is the overall rating for Complete Care at Harston Hall?
Complete Care at Harston Hall received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
06 How many beds does Complete Care at Harston Hall have?
Complete Care at Harston Hall has 120 beds.
07 Are there photos of Complete Care at Harston Hall?
Yes — there are 5 photos of Complete Care at Harston Hall in the photo gallery on this page.
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