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Cortland Acres Nursing Home
Nursing Home & Independent Living · Thomas, WV
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Cortland Acres Nursing Home

Nursing Home & Independent Living · Thomas, WV
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
39 Cortland Acres Lane, Thomas, WV 26292 View map Calculator: See prices in your area
Cortland Acres Nursing Home accepts Medicaid, Medicare, and private pay.
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Cortland Acres Nursing Home accepts Medicaid, Medicare, and private pay.

Overview of Cortland Acres Nursing Home

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Owned by Cortland Acres Association Inc, Cortland Acres Nursing Home is a skilled nursing facility in Thomas, West Virginia, which is in a rural area outside of town. The home is operated by Cortland Acres SNF Operations LLC. It accepts Medicaid, Medicare, and private pay, giving families multiple options in how they fund care.

The 94-bed facility runs nearly at full occupancy because there’s high demand for nursing care in the area. Residents stay an average of 53 days, which includes post-acute rehabilitation patients and those requiring longer-term nursing support. The location has a Walkability Score of 45 because it’s in a more rural setting. Most daily needs and visits require driving.

The facility operates under state oversight and undergoes regular inspections to meet nursing care standards. Families touring the home should ask about current staffing, specialized programs, and services available.

Facility Direct Line (304) 463-4181
Facility Direct Line (304) 463-4181
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
53 days
Bed community size
94-bed community Rank #29 / 77Bed count — State benchmarkedThis home is ranked 29th out of 77 homes in West Virginia for Bed Count. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 45 / 100 Rank #34 / 89Walk Score — State benchmarkedThis home is ranked 34th out of 89 homes in West Virginia for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across West Virginia facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
99%
Rank #2 / 65Occupancy rate — State benchmarkedThis home is ranked 2nd out of 65 homes in West Virginia for Occupancy. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 65. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the West Virginia average: 89.9%
Occupied beds
93 / 94
Average occupied beds in West Virginia homes 77 beds

License Details

Facility TypeNursing Home (nh)
StatusActive
IssuanceJuly 1, 2025
CountyTucker
License Number74
CMS Certification Number515063

Ownership & Operating Entity

Cortland Acres Nursing Home is legally operated by Cortland Acres SNF Operations LLC.

Owner NameCortland Acres Snf Operations LLC

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Beth Clevenger, Administrator (per BBB, record updated Jul 2026)

Contact Information

Fax(304) 463-4190

Additional Policies & Features

Pets not allowed

Contact Cortland Acres Nursing Home

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. WV average 1 Worse Metrics worse than West Virginia average:
• Deficiencies per inspection (25% above) 1 Better Metrics better than West Virginia average:
• Total deficiencies (34% below)
Latest Inspection June 3, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityWV Averagevs. WV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 164249 This facility has 34% fewer total deficiencies than a typical West Virginia assisted living residence (164 vs. WV avg 249).↓ 34% better
Deficiencies per inspection Info Average deficiencies per inspection. 18.214.6 This facility has 25% more deficiencies per inspection than a typical West Virginia assisted living residence (18.2 vs. WV avg 14.6).↑ 25% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWV Averagevs. WV Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 917 This facility has had 47% fewer total inspections than the West Virginia average (9 vs. WV avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↓ 47% fewer

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The April 22, 2025 inspection found the facility in substantial compliance with no deficiencies and unsubstantiated complaints.
  • The March 12, 2025 annual survey cited 15 deficiencies including immediate jeopardy for failure to provide CPR per resident wishes and unsafe food service practices.
  • The March 6, 2025 safety inspection found six fire and electrical safety deficiencies, all with corrective actions planned or implemented.
Show Inspection Reports

Health Inspection History

Inspections since 2022
Total health inspections 5

State average N/A

Last Health inspection on Oct 2025

Total health citations
29 Rank #11 / 47Health citations — State benchmarkedThis home is ranked 11th out of 47 homes in West Virginia for Health Citations. Shows this facility's total health deficiency citations benchmarked to the West Virginia State average, with a ranking across all 47 WV facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
5.8 Rank #5 / 47Citations per inspection — State benchmarkedThis home is ranked 5th out of 47 homes in West Virginia for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the West Virginia mean across 47 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

25 of 29 citations resulted from standard inspections; 2 of 29 resulted from complaint investigations; and 2 of 29 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)
Critical health citations
2
In line with State average

State average: N/A

Serious health citations
0
In line with State average

State average: N/A

2 critical citations State average: N/A
0 serious citations State average: N/A
27 moderate citations State average: N/A
0 minor citations State average: N/A
Citations history (last 4 years)
Nutrition moderate citation Oct 24, 2025
Corrected
Infection Control moderate citation Jun 25, 2025
Corrected
Infection Control moderate citation Mar 12, 2025
Corrected
Nursing Services moderate citation Mar 12, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 154
Employees 84
Contractors 70
Staff to resident ratio 1.69 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 43
Average shift 9.1 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 36,035

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 12 total: 3 full-time employees and 9 contractors. 12
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 32 total: 9 full-time employees and 23 contractors. 32
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 68 total: 30 full-time employees and 38 contractors. 68
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

33.8%

12,194 contractor hours this quarter

Certified Nursing Assistant: 38 Licensed Practical Nurse: 23 Registered Nurse: 9

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant30386816,11492100%9
Licensed Practical Nurse923325,73792100%10.3
Physical Therapist110113,2479199%10.9
Registered Nurse39122,3358896%11.8
Clinical Nurse Specialist9091,2876470%9.4
Respiratory Therapy Technician2021,1906975%9.2
Other Dietary Services Staff3031,17192100%7.5
Speech Language Pathologist5059646773%7.5
Mental Health Service Worker2029106672%7.6
Physical Therapy Aide3037847582%6.1
Administrator1015046368%8
Nurse Practitioner1014966368%7.9
RN Director of Nursing2023554043%8.9
Qualified Social Worker1013456166%5.6
Dietitian1013284145%8
Physical Therapy Assistant1012684043%6.7
68 Certified Nursing Assistant
% of Days 100%
32 Licensed Practical Nurse
% of Days 100%
11 Physical Therapist
% of Days 99%
12 Registered Nurse
% of Days 96%
9 Clinical Nurse Specialist
% of Days 70%
2 Respiratory Therapy Technician
% of Days 75%
3 Other Dietary Services Staff
% of Days 100%
5 Speech Language Pathologist
% of Days 73%
2 Mental Health Service Worker
% of Days 72%
3 Physical Therapy Aide
% of Days 82%
1 Administrator
% of Days 68%
1 Nurse Practitioner
% of Days 68%
2 RN Director of Nursing
% of Days 43%
1 Qualified Social Worker
% of Days 66%
1 Dietitian
% of Days 45%
1 Physical Therapy Assistant
% of Days 43%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.8
13% worse than State average

State average: 11.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.8
In line with State average

State average: 21.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 25.8%
36% worse than State average

State average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.5%
24% better than State average

State average: 21.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.2%
In line with State average

State average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 7.5%
68% worse than State average

State average: 4.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.5%
72% worse than State average

State average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.1%
59% worse than State average

State average: 2.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.4%
18% better than State average

State average: 6.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 3.7%
40% better than State average

State average: 6.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.8%
80% worse than State average

State average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 87.7%
9% worse than State average

State average: 96.8%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.5%
In line with State average

State average: 97.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 61.6%
22% worse than State average

State average: 78.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 47.1%
41% worse than State average

State average: 79.4%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

11% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

21% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

69% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 91
Medicare
6
6.6% of residents
Medicaid
67
73.6% of residents
Private pay or other
18
19.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.4M
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.8M Rank #26 / 45Revenue — State benchmarkedThis home is ranked 26th out of 45 homes in West Virginia for Revenue. Shows this facility's annual revenue compared to the West Virginia average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.4M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$587.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #19 / 45Payroll — State benchmarkedThis home is ranked 19th out of 45 homes in West Virginia for Payroll. Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.3M 45.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #10 / 45Payroll % — State benchmarkedThis home is ranked 10th out of 45 homes in West Virginia for Payroll %. Shows payroll as a percentage of revenue versus the West Virginia average. Well-run West Virginia facilities typically land around 46–62% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$8.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.2M
How we calculate these figures

This home is administered by .

This home is owned by Cortland Acres Association Inc

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 515063

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (69% of admissions), and a typical Medicaid stay runs around 1 - 2 months.

Admissions
573 total

Coverage residents most often arrive under.

Medicare 11%
Private pay 21%
Medicaid 69%
Discharges
572 total

Coverage residents most often leave under.

Medicare 11%
Private pay 21%
Medicaid 68%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

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Address 0.0 miles from city center Info Estimated distance in miles from Thomas's city center to Cortland Acres Nursing Home's address, calculated via Google Maps.

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Frequently Asked Questions about Cortland Acres Nursing Home

Who is the owner of Cortland Acres Nursing Home?

Cortland Acres Nursing Home is legally operated by Cortland Acres SNF Operations LLC.

Is Cortland Acres Nursing Home in a walkable area?

Cortland Acres Nursing Home has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Cortland Acres Nursing Home?

According to WV state health department records, Cortland Acres Nursing Home's license number is 74.

What is the occupancy rate at Cortland Acres Nursing Home?

Cortland Acres Nursing Home's occupancy is 99%.

Are pets allowed at Cortland Acres Nursing Home?

No, Cortland Acres Nursing Home has a no-pet policy.

Does Cortland Acres Nursing Home operate as a for-profit or non-profit?

Cortland Acres Nursing Home is registered as a for-profit in WV.

How many beds does Cortland Acres Nursing Home have?

Cortland Acres Nursing Home has 94 beds.

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