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Cortland Acres Nursing Home
Nursing Home & Independent Living · Thomas, WV
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Cortland Acres Nursing Home accepts Medicaid, Medicare, and private pay.
Overview of Cortland Acres Nursing Home
Cortland Acres Nursing Home, in Thomas, WV, pairs nursing home care with independent living. Nursing home care means a licensed nurse is part of the staffing at every point in the day. Independent living is the lighter end, a private home with services available and nothing daily attached. Two levels at one address means the move up need not be a move away.
The building is licensed for 94 beds, nd 98.9% of them are occupied. Almost none of the beds here are free, so a family needing a place soon needs to watch the timing closely or look elsewhere.
Medicaid, Medicare, and private pay are the three routes in. Medicaid answers for the stretch once a family’s savings stop reaching. Medicaid pays only for the skilled weeks that follow an eligible hospital discharge. Private pay means the family or the resident pays directly.
At 45 out of 100, walkability lands in the car-dependent category. Cortland Acres SNF Operations LLC operates the community.
Measured by Centers for Medicare & Medicaid Services (CMS)
Overall ratingThe Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health InspectionBased on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
StaffingMeasures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality MeasuresBased on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.94Rank#20 / 43Bed count — State benchmarkedThis nursing home is ranked 20th out of 43 nursing homes we track in West Virginia for bed count. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Smaller home
· May offer a more intimate, personalized care environment.
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.Rank#17 / 42Walk Score — State benchmarkedThis nursing home is ranked 17th out of 42 nursing homes we track in West Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across West Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
45/ 100
Occupancy rate
Occupancy higher than 95% suggests steady demand, but availability may be limited.Rank#5 / 41Occupancy rate — State benchmarkedThis nursing home is ranked 5th out of 41 nursing homes we track in West Virginia for occupancy. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 41. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
98.9%This home is often near full
Higher than the West Virginia average: 87.5%
Occupied beds
93/ 94
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
53days
About this community
License Details
Facility TypeNursing Home (NH)
StatusActive
IssuanceJuly 1, 2025
CountyTucker
License Number74
CMS Certification Number515063
Ownership & Operating Entity
Cortland Acres Nursing Home is legally operated by Cortland Acres SNF Operations LLC.
Owner NameCortland Acres SNF Operations LLC
Contact Information
Fax(304) 463-4190
Additional Policies & Features
Pets not allowed
CMS Health Inspection History
ALM Inspection Grade
C-
70 / 100
This is a proprietary Assisted Living Magazine grade.
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
13 points below the State average for CMS-certified facilities (83/100)
Category breakdown
CitationsConcern›
217 severity-weighted points (31 deficiencies) · 65% higher than the typical CMS-certified WV facility (median: 131)
EnforcementStrong›
No fines on record · 0 enforcement actions
PersistenceTypical›
32 days to fix issues · faster than the typical CMS-certified WV facility (median: 34)
The Inspection Grade is a proprietary Assisted Living Magazine grade — a
0–100 score (shown as a letter) of a facility's regulatory inspection record,
compared with other CMS-certified facilities in State. It is built from several categories, each carrying a
weighted share — ranking better than that group raises the grade, worse lowers it. Serious
problems weigh more than clean marks, so one severe issue costs more than a good record earns.
It is not a government rating. CMS and state health agencies publish the underlying
inspection records; the grade is our own calculation from them, and no regulator endorses or reviews it.
It can disagree with the CMS Health Inspection rating, which does not factor
in enforcement and persistence.
How the score is actually built — the categories, what share of the grade each one
carries, the exact measure behind it, and how the pieces combine — is set out in the
Methodology panel. This page covers what the grade is, what it is not, and when we
decline to publish one.
It covers inspections, and nothing else. This grade reads a facility's regulatory
inspection record. It does not measure staffing levels, clinical quality, food, activities, or what
residents and families think of the place. A facility with a strong inspection record can still be
a poor fit, and a weaker record is a reason to ask questions rather than a verdict.
Not every facility is graded on the same categories. Which categories exist at all
depends on what a facility's regulator publishes — fines and problem-resolution data, for instance, are
collected only at the federal level, so they are never part of a state-licensed facility's grade. A
grade can even rest on a single category when that is the only inspection data on
record. It reflects what we can actually verify, and a facility is never marked down for data that
does not exist for it. The Methodology panel lists the categories this facility is
graded on.
The period we look at. Where a state publishes its own inspection record, the grade
follows that record and the period the state reports on. Where we grade from inspection reports we have read
ourselves, the grade covers the last five years. CMS-certified
nursing homes are graded on the current records CMS publishes. Either way, old findings age out: a
facility isn't judged forever on a problem it has long since fixed.
Data quality. We weigh every category by how much verified data we actually have —
federal CMS inspection records count fully, a state's own published record counts nearly as much, and reports read by our AI count for less. When a
record is thin, we grade more cautiously and won't publish a damaging grade we can't stand behind.
The scale. It's set so a typical facility lands around a B+. Most homes are fine;
C, D, or F is a genuine warning flag worth a closer look.
Methodology
How the grade is built for CMS-certified facilities
Every measure below is compared against other CMS-certified facilities in State — a facility's
position among its peers, not a fixed target. Each category starts at
78, the neutral point, and a measure
moves it up or down according to where the facility ranks.
The score that comes out of those measures is turned into a letter on one
national scale, built from every CMS-certified facility in the country.
The federal inspection record is the same measurement in every state, so a B+ in
State means what it means anywhere.
Citations50% of grade
All citations, weighted by severity and recencyEvery citation is scored by how serious it was and how widespread, using CMS's own scale — from 4 points for a minor finding up to 150 for widespread immediate jeopardy. The points are then added up across the last three inspection cycles, with the most recent counted three times as heavily as the two before it, so a recent bad inspection weighs more than an old one. Lower is better.100% of this category · can add or subtract
Enforcement35% of grade
FinesThe total federal fines on record.50% of this category · can only subtract — a clean record here earns nothing
Enforcement actionsThe count of payment denials and other enforcement actions on record.50% of this category · can only subtract — a clean record here earns nothing
Persistence15% of grade
Time to correct a findingThe average number of days between a citation and its correction.100% of this category · can add or subtract
The categories are averaged, each weighted by the share shown above, giving a score out of 100.
Those shares assume every category has data behind it: where one is missing — because the
regulator publishes nothing for it — that category is left out and the remaining ones take its
share, rather than the facility being marked down for the gap.
A result above 78 is then pulled back toward it in
proportion to how complete the facility's record is, so a high grade cannot rest on thin evidence.
A recent serious finding can cap the result regardless of the categories. The number is finally
published on a 0–100 scale where a typical facility sits in the 70s and 80s.
The measures above compare this facility with CMS-certified facilities in State;
the letter itself comes from the national scale described above.
InspectionsSince 2022 · 4 years of data
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Total health inspections6
State average4.7
Last Health inspection on Mar 2026
Total health citations
31Rank#11 / 43Health citations — State benchmarkedThis nursing home is ranked 11th out of 43 nursing homes we track in West Virginia for health citations. Shows this facility's total health deficiency citations benchmarked to the West Virginia State average, with a ranking across all 43 WV facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
State average41.8
Citations per inspection
5.17Rank#3 / 43Citations per inspection — State benchmarkedThis nursing home is ranked 3rd out of 43 nursing homes we track in West Virginia for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the West Virginia mean across 43 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
State average9.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
25 of 31 citations resulted from standard inspections; 4 of 31 resulted from complaint investigations; and 2 of 31 came from combined inspections (standard and complaint).
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines)
and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events scoreA composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.12.8
13% worse than West Virginia average
West Virginia average: 11.3
Functional decline scoreA composite score based on activities of daily living decline, walking ability decline, and incontinence.21.8
In line with West Virginia average
West Virginia average: 21.1
Long-stay resident measures
Below averageCMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Percent of long-stay residents whose need for help with daily activities has increased25.8%
36% worse than West Virginia average
West Virginia average: 18.9%
Walking Ability Worsened Percent of long-stay residents whose ability to move independently worsened16.5%
24% better than West Virginia average
West Virginia average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence Percent of low risk long-stay residents who lose control of their bowels or bladder23.2%
In line with West Virginia average
West Virginia average: 22.6%
Falls with Major Injury Percent of long-stay residents experiencing one or more falls with major injury7.5%
68% worse than West Virginia average
West Virginia average: 4.5%
High Risk Residents with Pressure Ulcers Percent of long-stay high risk residents with pressure ulcers8.5%
72% worse than West Virginia average
West Virginia average: 4.9%
Urinary Tract Infection Percent of long-stay residents with a urinary tract infection3.1%
59% worse than West Virginia average
West Virginia average: 2.0%
Lost Too Much Weight Percent of long-stay residents who lose too much weight5.4%
18% better than West Virginia average
West Virginia average: 6.6%
Depressive Symptoms Percent of long-stay residents who have depressive symptoms3.7%
40% better than West Virginia average
West Virginia average: 6.1%
Antipsychotic Use Percent of long-stay residents who received an antipsychotic medication23.8%
80% worse than West Virginia average
West Virginia average: 13.2%
Pneumococcal Vaccine Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine87.7%
9% worse than West Virginia average
West Virginia average: 96.8%
Influenza Vaccine Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine96.5%
In line with West Virginia average
West Virginia average: 97.6%
Short-stay resident measures
Above averageCMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal VaccinePercent of short-stay residents assessed and appropriately given the pneumococcal vaccine61.6%
22% worse than West Virginia average
West Virginia average: 78.6%
Antipsychotic medication increasePercent of short-stay residents who newly received an antipsychotic medication0.0%
100% better than West Virginia average
West Virginia average: 1.0%
Influenza VaccinePercent of short-stay residents assessed and appropriately given the seasonal influenza vaccine47.1%
41% worse than West Virginia average
West Virginia average: 79.4%
Breakdown by payment type
Medicare
11% of new residents, usually for short-term rehab.
Typical stay1 - 2 months
Private pay
21% of new residents, often for short stays.
Typical stay1 - 2 months
Medicaid
69% of new residents, often for long-term daily care.
Typical stay1 - 2 months
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics
(Data as of Jan 2026)
Total residents91
Medicare
6
6.6% of residents
Medicaid
67
73.6% of residents
Private pay or other
18
19.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Financial Trends
Historical financial and operational data for Cortland Acres Nursing Home from 2011–2023, based on CMS SNF Cost Reports.
Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 12/2023.
Net Patient Income-$1.4M↑ ~$938.6K vs 2022
Payroll Costs$6.3M↑ ~$198.4K vs 2022
Operating Margin-10.3%↑ 10.9pp vs 2022
Financial Performance
Net patient revenueOperating expensesNet patient income
Payroll & Labor Costs
SalariesStaff salaries from the home's own payroll records.Wage CostsWage-related costs — benefits such as payroll taxes, health insurance and retirement. Together with salaries, these make up payroll.Contract LaborPay for temporary or agency staff. Counted under other operating costs, not payroll.
Payer Mix (percentage)
MedicareMedicaidPrivate Pay/Other
Metric
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
Occupancy %
91.3%
91.8%
94.0%
93.7%
92.2%
93.6%
96.5%
92.8%
93.1%
83.2%
79.3%
77.6%
88.5%
Beds
94
94
94
94
94
94
94
94
94
94
94
94
94
Net Income
$208,255
$116,543
-$118,093
$393,890
$798,816
$585,362
$628,725
$236,731
$110,416
$897,197
$1,353,691
-$1,486,315
-$838,445
Gross Revenue
$8,035,380
$8,626,077
$9,130,748
$9,761,195
$10,105,958
$10,248,285
$11,114,876
$10,978,119
$11,082,547
$10,091,110
$9,933,642
$10,278,649
$12,444,154
Operating Expenses
$7,495,117
$7,789,050
$8,203,413
$8,564,611
$9,305,040
$10,122,463
$10,913,000
$11,415,456
$12,018,249
$11,533,383
$11,742,474
$13,489,358
$15,212,889
Net Patient Income
$16,146
-$72,121
-$350,524
$157,254
$552,133
$299,747
$356,539
-$94,965
-$218,724
-$128,394
-$540,017
-$2,357,635
-$1,419,081
Net Patient Revenue
$7,511,263
$7,716,929
$7,852,889
$8,721,865
$9,857,173
$10,422,210
$11,269,539
$11,320,491
$11,799,525
$11,404,989
$11,202,457
$11,131,723
$13,793,808
Payroll Costs
$5,320,397
$5,318,906
$5,524,077
$5,621,547
$5,814,400
$5,996,808
$6,170,869
$6,364,399
$6,232,744
$5,900,381
$5,779,434
$6,122,957
$6,321,404
Operating Margin %
0.2%
-0.9%
-4.5%
1.8%
5.6%
2.9%
3.2%
-0.8%
-1.9%
-1.1%
-4.8%
-21.2%
-10.3%
Medicare %
8.7%
6.5%
4.8%
6.6%
6.0%
5.4%
4.6%
5.0%
4.3%
6.0%
7.1%
5.2%
7.6%
Medicaid %
76.0%
78.1%
77.1%
80.1%
81.0%
81.1%
80.4%
78.6%
74.8%
78.9%
76.9%
78.3%
73.6%
Private %
15.4%
15.4%
18.1%
13.3%
13.0%
13.5%
15.1%
16.4%
20.9%
15.2%
15.9%
16.6%
18.9%
Net Patient Revenue/Day
$240
$244
$244
$271
$312
$324
$340
$356
$369
$399
$412
$418
$454
Cost/Day
$239
$247
$254
$266
$294
$314
$330
$359
$376
$403
$432
$507
$501
Avg Length of Stay
232.1 days
193.8 days
217.9 days
146.1 days
110.2 days
69.1 days
63.2 days
56.4 days
62.5 days
58.7 days
58.8 days
59.5 days
53.1 days
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
For-profit
Operated by a business corporation.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.8M
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.4M
For-profit Operated by a business corporation.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.8M Rank#18 / 34Net patient revenue — State benchmarkedThis nursing home is ranked 18th out of 34 nursing homes we track in West Virginia. Shows this facility's net patient revenue compared to the West Virginia average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.4M
Other incomeMoney the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$587.4K
Payroll costsStaff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.Rank#12 / 34Payroll costs — State benchmarkedThis nursing home is ranked 12th out of 34 nursing homes we track in West Virginia. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the West Virginia average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$6.3M
45.8% of net patient revenue
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.Rank#10 / 34Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 10th out of 34 nursing homes we track in West Virginia. Shows payroll as a percentage of net patient revenue versus the West Virginia average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in West Virginia that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costsEverything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$8.9M
Total costsThe home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.2M
Certification details
License Number:515063
Date business started:8/5/1968
Owner Name:Cortland Acres SNF Operations LLC
Rural vs. Urban:Rural
County:Tucker
Type of Control:For-profit — Operated by a business corporation.
Source: Centers for Medicare & Medicaid Services (CMS) and State data
How we calculate these figures
We use the home's most recent CMS SNF Cost Report — the annual financial statement every Medicare- and Medicaid-certified nursing home is required to file — to show how it earns and spends on resident care.
This includes
Net patient revenue — what the home collects for resident care after contractual allowances, bad debt and discounts.
Payroll — staff salaries plus wage-related benefits. Contract and agency labor is counted separately, under other operating costs.
Net patient income — what's left after the home's total operating expenses.
How we calculate net patient income and payroll %
Net patient income is net patient revenue minus the home's total operating expenses. Payroll % is payroll divided by net patient revenue — the share of each revenue dollar that goes to staff pay.
Net patient revenue vs. other income
Net patient revenue is money earned from resident care only. Anything the home earns outside of care — investments, grants, rentals and other non-operating sources — is reported separately as other income. Other income is not part of net patient revenue, and it is not included in net patient income.
Who this home usually serves
TYPE OF STAY
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (69% of admissions), and a typical Medicaid stay runs around 1 - 2 months.
Admissions
573 total
Coverage residents most often arrive under.
Medicare11%
Private pay21%
Medicaid69%
Discharges
572 total
Coverage residents most often leave under.
Medicare11%
Private pay21%
Medicaid68%
How we assess these insights
We analyze official CMS data on admissions and discharges to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions and discharges
Number of nights covered by each payment type
Typical length of stay
How we calculate length of stay
We calculate length of stay separately for each payment type (Medicare, Medicaid and private) by dividing total number of nights by total number of admissions.
Places of interest near Cortland Acres Nursing Home
0.0 miles from city center Estimated distance in miles from Thomas's city center to Cortland Acres Nursing Home's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the WV Dept. of Health & Human Resources, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This TableAL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The West Virginia average is: 47.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
$6.9M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
$2.2M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
31.7%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
$11.3M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
$4.6M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
41.1%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Rank badges are statewide and care-type specific: each nursing home is ranked against every other WV nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Frequently Asked Questions about Cortland Acres Nursing Home
Who is the owner of Cortland Acres Nursing Home?
Cortland Acres Nursing Home is legally operated by Cortland Acres SNF Operations LLC.
Is Cortland Acres Nursing Home in a walkable area?
Cortland Acres Nursing Home has a walk score of 45. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Cortland Acres Nursing Home?
According to WV state health department records, Cortland Acres Nursing Home's license number is 74.
What is the occupancy rate at Cortland Acres Nursing Home?
Cortland Acres Nursing Home's occupancy is 98.9%.
Are pets allowed at Cortland Acres Nursing Home?
No, Cortland Acres Nursing Home has a no-pet policy.
Does Cortland Acres Nursing Home operate as a for-profit or non-profit?
Cortland Acres Nursing Home is registered as a for-profit in WV.
What is the overall rating for Cortland Acres Nursing Home?
Cortland Acres Nursing Home received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.