Total health inspections
4
West Virginia average 4.8
Last Health inspection on Apr 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Serra Village
Nursing Home · West Virginia, WV
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Serra Village
Nursing Home · West Virginia, WV
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Serra Village accepts Medicaid, Medicare, and private pay.
Located in Weirton, WV, Serra Village is an assisted living and independent living community with a highly dedicated team of medical, nursing, and activity professionals, ensuring the highest quality of care. With 24-hour supervision, medication management, and assistance with daily living activities, you can be confident that your loved ones are well taken care of. Serra Manor offers air-conditioned rooms with weekly concierge and housekeeping services. Residents can enjoy fitness programs, movie nights, daily activities, and access to a game room. Additionally, the facility provides all-day dining with a dedicated dining room, offering meals tailored to specific dietary needs and medical conditions.
Other communities in Serra Village include Grandview Terrace, where residents enjoy the best of independent retirement living. Here, we handle the tasks your loved ones want us to take care of, allowing them to relax in a serene, safe environment filled with activities and even field trips. It’s pressure-free living – the community handles cooking and cleaning, letting your loved one focus on enjoying retirement life in a beautiful setting where wildlife makes daily visits to an expansive backyard leading into beautiful woods.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 5th out of 46 homes in West Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 5th out of 46 homes in West Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 43m per day
Rank #5 / 46Nurse hours — State benchmarkedThis home is ranked 5th out of 46 homes in West Virginia. Shows adjusted nurse hours per resident per day benchmarked to the West Virginia average, with a ranking across 46 West Virginia SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs West Virginia avg
+37%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 17m per day |
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
86.4%
Rank #29 / 46Occupancy rate — State benchmarkedThis home is ranked 29th out of 46 homes in West Virginia. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 46. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
320 days
Occupancy rate
86.4%
Rank #29 / 46Occupancy rate — State benchmarkedThis home is ranked 29th out of 46 homes in West Virginia. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 46. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
320 days
137-bed community Rank #5 / 48Bed count — State benchmarkedThis home is ranked 5th out of 48 homes in West Virginia. Shows this facility's certified or reported bed count compared to other West Virginia SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation Rank #8 / 34Years in operation — State benchmarkedThis home is ranked 8th out of 34 homes in West Virginia. Shows how long this facility has been in operation compared to other West Virginia SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score: 31 / 100 Rank #28 / 47Walk Score — State benchmarkedThis home is ranked 28th out of 47 homes in West Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across West Virginia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeNursing Home (nh)
StatusActive
IssuanceSeptember 1, 2024
ExpirationAugust 31, 2025
CountyHancock
License Number49
Serra Village is administrated by Rhonda Quattrochi.
Supplemental Security Income Beds
Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Certified LTC
137 units
Total beds
137 units
Fax(304)723-1532
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. WV average
0 Worse
No metrics in this bucket.
3 Better
Metrics better than West Virginia average:
• Total inspections (100% below)
• Health investigations (100% below)
• Life safety inspections (100% below)
• Total inspections (100% below)
• Health investigations (100% below)
• Life safety inspections (100% below)
Inspections
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 0 | 17 | This facility has 100% fewer total inspections than a typical West Virginia nursing home (0 vs. WV avg 17).↓ 100% better |
|
Health investigations
On-site investigations focused on resident health and care quality.
| 0 | 12 | This facility has 100% fewer health investigations than a typical West Virginia nursing home (0 vs. WV avg 12).↓ 100% better |
|
Life safety inspections
Inspections focused on building safety — fire prevention, emergency egress, and similar.
| 0 | 3 | This facility has 100% fewer life safety inspections than a typical West Virginia nursing home (0 vs. WV avg 3).↓ 100% better |
Health Inspection History
Inspections
Total health citations
47
Rank #29 / 48Health citations — State benchmarkedThis home is ranked 29th out of 48 homes in West Virginia. Shows this facility's total health deficiency citations benchmarked to the West Virginia State average, with a ranking across all 48 WV SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
West Virginia average 43.1
Citations per inspection
11.75
Rank #35 / 48Citations per inspection — State benchmarkedThis home is ranked 35th out of 48 homes in West Virginia. Shows average deficiency citations per CMS inspection for this facility versus the West Virginia mean across 48 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
45 of 47 citations resulted from standard inspections; and 2 of 47 resulted from complaint investigations.
Breakdown of citation severity (last 5 years)
Critical Health citations
0
100% better than West Virginia averageWest Virginia average: 0.8
Serious Health citations
1
Rank #1 / 17Serious citations (G–I) — State benchmarkedThis home is ranked 1st out of 17 homes in West Virginia. Shows G–I scope serious health citations for this facility versus other West Virginia SNFs. Lower counts rank better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
100% worse than West Virginia averageWest Virginia average: 0.5
Citations history (last 5 years)
Nutrition moderate citation
Apr 24, 2025
Corrected
Quality of Care moderate citation
Apr 24, 2025
Corrected
Quality of Care moderate citation
Apr 24, 2025
Corrected
Care Planning moderate citation
Apr 24, 2025
Corrected
Staffing Data
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Total staff
205
Employees
189
Contractors
16
Staff to resident ratio
1.69:1
15% better than West Virginia average
Avg staff/day
93
Average shift
7.7 hours
8% worse than West Virginia average
Total staff hours (quarter)
65,266
Nursing staff breakdown
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
106
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Contractor staffing
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
5.5%
3,614 contractor hours this quarter
Physical Therapy Aide: 4
Speech Language Pathologist: 3
Physical Therapy Assistant: 3
Qualified Social Worker: 2
Occupational Therapy Assistant: 1
Respiratory Therapy Technician: 1
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 106 | 0 | 106 | 34,888 | 91 | 100% | 8 |
| Registered Nurse | 28 | 0 | 28 | 9,068 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 15 | 0 | 15 | 6,194 | 91 | 100% | 9.6 |
| Dietitian | 18 | 0 | 18 | 5,635 | 89 | 98% | 6.8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,359 | 80 | 88% | 7.5 |
| Administrator | 3 | 0 | 3 | 1,376 | 77 | 85% | 7.4 |
| Physical Therapy Aide | 0 | 4 | 4 | 1,282 | 73 | 80% | 7.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 978 | 68 | 75% | 7.8 |
| Physical Therapist | 9 | 0 | 9 | 718 | 90 | 99% | 1.5 |
| Speech Language Pathologist | 0 | 3 | 3 | 629 | 79 | 87% | 6.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 604 | 65 | 71% | 7.9 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 461 | 59 | 65% | 7.8 |
| Qualified Social Worker | 0 | 2 | 2 | 447 | 64 | 70% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 401 | 51 | 56% | 7.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 134 | 17 | 19% | 7.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 4 | 4% | 9.1 |
| Qualified Activities Professional | 1 | 0 | 1 | 35 | 10 | 11% | 3.5 |
| Medical Director | 0 | 1 | 1 | 21 | 14 | 15% | 1.5 |
106 Certified Nursing Assistant
% of Days
100%
28 Registered Nurse
% of Days
100%
15 Licensed Practical Nurse
% of Days
100%
18 Dietitian
% of Days
98%
6 Clinical Nurse Specialist
% of Days
88%
3 Administrator
% of Days
85%
4 Physical Therapy Aide
% of Days
80%
2 Mental Health Service Worker
% of Days
75%
9 Physical Therapist
% of Days
99%
3 Speech Language Pathologist
% of Days
87%
3 Physical Therapy Assistant
% of Days
71%
1 Respiratory Therapy Technician
% of Days
65%
2 Qualified Social Worker
% of Days
70%
1 Nurse Practitioner
% of Days
56%
1 Occupational Therapy Aide
% of Days
19%
1 Occupational Therapy Assistant
% of Days
4%
1 Qualified Activities Professional
% of Days
11%
1 Medical Director
% of Days
15%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
15% better than West Virginia averageWest Virginia average: 11.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.5
In line with West Virginia averageWest Virginia average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.0%
Percent of long-stay residents whose need for help with daily activities has increased
19.0%
In line with West Virginia averageWest Virginia average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.5%
Percent of long-stay residents whose ability to move independently worsened
21.5%
In line with West Virginia averageWest Virginia average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.1%
7% worse than West Virginia averageWest Virginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
36% better than West Virginia averageWest Virginia average: 4.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.4%
Percent of long-stay high risk residents with pressure ulcers
1.4%
71% better than West Virginia averageWest Virginia average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.4%
Percent of long-stay residents with a urinary tract infection
3.4%
73% worse than West Virginia averageWest Virginia average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.2%
Percent of long-stay residents who lose too much weight
3.2%
51% better than West Virginia averageWest Virginia average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.2%
Percent of long-stay residents who have depressive symptoms
1.2%
80% better than West Virginia averageWest Virginia average: 6.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.5%
Percent of long-stay residents who received an antipsychotic medication
14.5%
10% worse than West Virginia averageWest Virginia average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with West Virginia averageWest Virginia average: 96.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with West Virginia averageWest Virginia average: 97.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.5%
23% better than West Virginia averageWest Virginia average: 78.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than West Virginia averageWest Virginia average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
14% better than West Virginia averageWest Virginia average: 79.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
42% of new residents, usually for short-term rehab.
Typical stay
8 days
Private pay
26% of new residents, often for short stays.
Typical stay
5 - 6 months
Medicaid
32% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
121
Medicaid
110
90.9% of residents
Private pay or other
11
9.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Serra Village based on CMS SNF Cost Reports.
Occupancy Rate
86.4%
↑ 3.2pp vs 2022
Net Income
$2.7M
↑ ~$1.0M vs 2022
Total Payroll
$13.4M
↑ ~$1.3M vs 2022
Profit Margin
13.0%
↑ 3.7pp vs 2022
Finances and operations
Voluntary non-profit community
Home revenue
$21.8M
Surplus of revenue
$2.7M
Voluntary non-profit community
Home revenue
$21.8M Rank #8 / 46Revenue — State benchmarkedThis home is ranked 8th out of 46 homes in West Virginia. Shows this facility's annual revenue compared to the West Virginia SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Surplus of revenue
$2.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #2 / 46Payroll — State benchmarkedThis home is ranked 2nd out of 46 homes in West Virginia. Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$13.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #2 / 46Payroll — State benchmarkedThis home is ranked 2nd out of 46 homes in West Virginia. Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$19.0M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Serra Village
2.0 miles from city center
Estimated distance in miles from Weirton's city center to Serra Village's address, calculated via Google Maps.
— 2.23 miles to nearest hospital (Weirton Medical Center - Main Hospital)
Calculate Travel Distance to Serra Village
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Financial Assistance for
Nursing Home in West Virginia
Serra Village is located in Weirton, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
Frequently Asked Questions about Serra Village
What neighborhood is Serra Village in?
Serra Village is in the Chestnut Hill neighborhood of Weirton.
Is Serra Village in a walkable area?
Serra Village has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Serra Village?
According to WV state health department records, Serra Village's license number is 49.
When does Serra Village's license expire?
According to WV state health department records, Serra Village's license expires on August 31, 2025.
Who is the administrator of Serra Village?
Rhonda Quattrochi is the administrator of Serra Village.
How many beds does Serra Village have?
Serra Village has 137 beds.
What is the phone number of Serra Village?
(304) 723-4300 will put you in contact with the team at Serra Village.
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