Total health inspections
4
West Virginia average 4.8
Last Health inspection on Apr 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Serra Village
Assisted Living in Weirton
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Serra Village
Assisted Living in Weirton
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Located in Weirton, WV, Serra Village is an assisted living and independent living community with a highly dedicated team of medical, nursing, and activity professionals, ensuring the highest quality of care. With 24-hour supervision, medication management, and assistance with daily living activities, you can be confident that your loved ones are well taken care of. Serra Manor offers air-conditioned rooms with weekly concierge and housekeeping services. Residents can enjoy fitness programs, movie nights, daily activities, and access to a game room. Additionally, the facility provides all-day dining with a dedicated dining room, offering meals tailored to specific dietary needs and medical conditions.
Other communities in Serra Village include Grandview Terrace, where residents enjoy the best of independent retirement living. Here, we handle the tasks your loved ones want us to take care of, allowing them to relax in a serene, safe environment filled with activities and even field trips. It’s pressure-free living – the community handles cooking and cleaning, letting your loved one focus on enjoying retirement life in a beautiful setting where wildlife makes daily visits to an expansive backyard leading into beautiful woods.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 4th out of 39 homes in West Virginia.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 4th out of 39 homes in West Virginia.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 43m per day
Rank #4 / 39Nurse hours — state benchmarkedThis home is ranked 4th out of 39 homes in West Virginia.Shows adjusted nurse hours per resident per day benchmarked to the West Virginia average, with a ranking across 39 West Virginia SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs West Virginia avg
+37%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 17m per day |
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
86.4%
Rank #25 / 39Occupancy rate — state benchmarkedThis home is ranked 25th out of 39 homes in West Virginia.Shows this facility's occupancy rate versus the West Virginia average, with its statewide rank out of 39. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
320 days
Occupancy rate
86.4%
Rank #25 / 39Occupancy rate — state benchmarkedThis home is ranked 25th out of 39 homes in West Virginia.Shows this facility's occupancy rate versus the West Virginia average, with its statewide rank out of 39. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
320 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
42% of new residents, usually for short-term rehab.
Typical stay
8 days
Private pay
26% of new residents, often for short stays.
Typical stay
5 - 6 months
Medicaid
32% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Voluntary non-profit community
Home revenue
$21.8M
Surplus of revenue
$2.7M
Voluntary non-profit community
Home revenue
$21.8M Rank #7 / 39Revenue — state benchmarkedThis home is ranked 7th out of 39 homes in West Virginia.Shows this facility's annual revenue compared to the West Virginia SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Surplus of revenue
$2.7M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #2 / 39Payroll — state benchmarkedThis home is ranked 2nd out of 39 homes in West Virginia.Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$8.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #2 / 39Payroll — state benchmarkedThis home is ranked 2nd out of 39 homes in West Virginia.Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$19.0M
137-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 31 / 100 Rank #8 / 16Walk Score — state benchmarkedThis home is ranked 8th out of 16 homes in West Virginia.Shows how walkable this facility's neighborhood is compared to the average Walk Score across West Virginia SNFs. Higher scores benefit residents, families, and staff.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeNursing Home (nh)
StatusActive
IssuanceSeptember 1, 2024
ExpirationAugust 31, 2025
CountyHancock
License Number49
Serra Village is administrated by Rhonda Quattrochi.
Supplemental Security Income Beds
Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Certified LTC
137 units
Total beds
137 units
Fax(304)723-1532
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
West Virginia average: 17 inspections
Health Inspection History
Inspections
Total health citations
47
Rank #23 / 41Health citations — state benchmarkedThis home is ranked 23rd out of 41 homes in West Virginia.Shows this facility's total health deficiency citations benchmarked to the West Virginia state average, with a ranking across all 41 WV SNFs. Lower citation counts earn a better rank.
West Virginia average 43.1
Citations per inspection
11.75
West Virginia average 9.25
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
45 of 47 citations resulted from standard inspections; and 2 of 47 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
Rank #1 / 27Severe citations — state benchmarkedThis home is ranked 1st out of 27 homes in West Virginia.Shows citations where actual resident harm occurred, compared to the West Virginia average and ranked across 27 SNFs statewide. Even a single severe citation is significant — lower is always better.
100% better than West Virginia averageWest Virginia average: 0.8
Serious Health citations
1
1
100% worse than West Virginia averageWest Virginia average: 0.5
0 critical citations
1 serious citation
43 moderate citations
3 minor citations
Citations history (last 3 years)
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 24, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 24, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 24, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 24, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 24, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 24, 2025
Corrected
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Apr 24, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Apr 24, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Weirton The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Filter by care type
| Serra Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Weirton (Chestnut Hill) | 137 | No | 31 | Certified LTC (137) | 1 | 86.4% | - | Rhonda Quattrochi | 0 | 0 | - |
| Wyngate of Weirton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Weirton | 80 | No | - | - | - | 70.0% | - | Heather Hayes | 66 | 166 | 15.1 |
Financial Assistance for
Assisted Living in West Virginia
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Places of interest near Serra Village
2 miles from city center
Estimated distance in miles from Weirton's city center to Serra Village's address, calculated via Google Maps.
— 2.23 miles to nearest hospital (Weirton Medical Center - Main Hospital)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
205
Employees
189
Contractors
16
Staff to resident ratio
1.69:1
15% better than West Virginia averageWest Virginia average ratio: 1.48:1
Avg staff/day
93
Average shift
7.7 hours
8% worse than West Virginia averageWest Virginia average: 8.4 hours
Total staff hours (quarter)
65,266
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
106
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
5.5%
3,614 contractor hours this quarter
Physical Therapy Aide: 4
Speech Language Pathologist: 3
Physical Therapy Assistant: 3
Qualified Social Worker: 2
Occupational Therapy Assistant: 1
Respiratory Therapy Technician: 1
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 106 | 0 | 106 | 34,888 | 91 | 100% | 8 |
| Registered Nurse | 28 | 0 | 28 | 9,068 | 91 | 100% | 9.1 |
| Licensed Practical Nurse | 15 | 0 | 15 | 6,194 | 91 | 100% | 9.6 |
| Dietitian | 18 | 0 | 18 | 5,635 | 89 | 98% | 6.8 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,359 | 80 | 88% | 7.5 |
| Administrator | 3 | 0 | 3 | 1,376 | 77 | 85% | 7.4 |
| Physical Therapy Aide | 0 | 4 | 4 | 1,282 | 73 | 80% | 7.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 978 | 68 | 75% | 7.8 |
| Physical Therapist | 9 | 0 | 9 | 718 | 90 | 99% | 1.5 |
| Speech Language Pathologist | 0 | 3 | 3 | 629 | 79 | 87% | 6.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 604 | 65 | 71% | 7.9 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 461 | 59 | 65% | 7.8 |
| Qualified Social Worker | 0 | 2 | 2 | 447 | 64 | 70% | 6.9 |
| Nurse Practitioner | 1 | 0 | 1 | 401 | 51 | 56% | 7.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 134 | 17 | 19% | 7.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 4 | 4% | 9.1 |
| Qualified Activities Professional | 1 | 0 | 1 | 35 | 10 | 11% | 3.5 |
| Medical Director | 0 | 1 | 1 | 21 | 14 | 15% | 1.5 |
106 Certified Nursing Assistant
% of Days
100%
28 Registered Nurse
% of Days
100%
15 Licensed Practical Nurse
% of Days
100%
18 Dietitian
% of Days
98%
6 Clinical Nurse Specialist
% of Days
88%
3 Administrator
% of Days
85%
4 Physical Therapy Aide
% of Days
80%
2 Mental Health Service Worker
% of Days
75%
9 Physical Therapist
% of Days
99%
3 Speech Language Pathologist
% of Days
87%
3 Physical Therapy Assistant
% of Days
71%
1 Respiratory Therapy Technician
% of Days
65%
2 Qualified Social Worker
% of Days
70%
1 Nurse Practitioner
% of Days
56%
1 Occupational Therapy Aide
% of Days
19%
1 Occupational Therapy Assistant
% of Days
4%
1 Qualified Activities Professional
% of Days
11%
1 Medical Director
% of Days
15%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
121
Medicaid
110
90.9% of residents
Private pay or other
11
9.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
15% better than West Virginia averageWest Virginia average: 11.3
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.5
In line with West Virginia averageWest Virginia average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.0%
Percent of long-stay residents whose need for help with daily activities has increased
19.0%
In line with West Virginia averageWest Virginia average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.5%
Percent of long-stay residents whose ability to move independently worsened
21.5%
In line with West Virginia averageWest Virginia average: 21.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.1%
7% worse than West Virginia averageWest Virginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
36% better than West Virginia averageWest Virginia average: 4.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.4%
Percent of long-stay high risk residents with pressure ulcers
1.4%
71% better than West Virginia averageWest Virginia average: 4.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.4%
Percent of long-stay residents with a urinary tract infection
3.4%
73% worse than West Virginia averageWest Virginia average: 2.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
3.2%
Percent of long-stay residents who lose too much weight
3.2%
51% better than West Virginia averageWest Virginia average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.2%
Percent of long-stay residents who have depressive symptoms
1.2%
80% better than West Virginia averageWest Virginia average: 6.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.5%
Percent of long-stay residents who received an antipsychotic medication
14.5%
10% worse than West Virginia averageWest Virginia average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with West Virginia averageWest Virginia average: 96.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with West Virginia averageWest Virginia average: 97.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
96.5%
23% better than West Virginia averageWest Virginia average: 78.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than West Virginia averageWest Virginia average: 1.0%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
14% better than West Virginia averageWest Virginia average: 79.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Serra Village based on CMS SNF Cost Reports.
Occupancy Rate
86.4%
↑ 3.2pp vs 2022
Net Income
$2.7M
↑ ~$1.0M vs 2022
Total Payroll
$13.4M
↑ ~$1.3M vs 2022
Profit Margin
13.0%
↑ 3.7pp vs 2022
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