Occupancy rate
79%
In line with Alabama averagePrimarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Nursing Home
Crowne Health Care of Montgomery
Overview of Crowne Health Care of Montgomery
Crowne Health Care sets itself apart as a distinguished provider of comprehensive skilled nursing and rehabilitation services, catering to individuals with complex medical conditions in the vibrant community of Montgomery. A 24-hour physician oversight system ensures swift and comprehensive medical attention whenever needed. Moreover, the facility offers specialized services, including advanced wound therapy and intravenous treatments, complementing their comprehensive range of physical, speech, and occupational therapy options. In addition to their unparalleled care services, Crowne Health Care specializes in providing compassionate memory care, proudly upholding their family-owned legacy.
With licensed social workers on board, working closely with families, they ensure that each individual’s medical, social, and emotional needs are attentively addressed. When it comes to dining, Crowne Health Care elevates the experience to new heights. Their culinary offerings showcase the enticing flavors and ingredients of the southern region, tantalizing the taste buds of residents. With a registered dietitian overseeing nutrition, residents can indulge in meals tailored to their individual preferences and dietary requirements.
Leslie Smith serves as the Administrator at Crowne Health Care of Montgomery, leading the community with a focus on providing active and engaging daily experiences for residents. Under her leadership, residents enjoy a variety of social activities, exercise opportunities, and community outings designed to enhance their quality of life.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
185
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
78.9%
Residents per day (avg)
154
Occupancy rate
78.9%
Residents per day (avg)
154
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
19% of new residents, usually for short-term rehab.
Typical stay
28 days
Private pay
63% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
18% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$20.3M
Profit
$1.2M
Privately-owned community
Operated by a business corporation.
Home revenue
$20,288,991.00
Profit
$1,235,923.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$19.0M
185-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 40 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
In line with Alabama averageOccupied beds
146 / 185
Average residents
97 per day
License details
Facility type
Nursing Home
Status
Regular
County:
Montgomery
Additional licensing details
Business type:
Limited Liability Company
CMS Certification Number:
15393
Ownership & operating entity
Crowne Health Care of Montgomery is administrated by Leslie Smith.
Type Of Units
SNF (Skilled Nursing)
185 units
Total beds
185 units
Care Services
Nursing Services
Rehabilitation Services
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
All Levels of Care
Programs & Activities
Specific Programs
Skilled Nursing, Rehabilitation, Memory Care, Dining, Activities
Dining & Nutrition
Food Description
Dining services include a menu inspired by familiar Southern flavors and ingredients, accommodating special diets and requests served daily.
Meals Included
Yes
Types of Care at Crowne Health Care of Montgomery
Assisted Living
Nursing Home
Independent Living
Inspection History
In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.
Alabama average: 1 complaint visit
Alabama average: 1 inspection
Show Inspection Reports
Health Inspection History
Inspections
Total health inspections
2
Alabama average 2.9
Last Health inspection on Apr 2021
Total health citations
5
Citations per inspection
2.5
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 5 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
43% worse than Alabama averageAlabama average: 0.7
Serious Health citations
0
0
100% better than Alabama averageAlabama average: 0.2
1 critical citation
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect critical citation
Apr 16, 2021
Corrected
Infection Control moderate citation
Apr 16, 2021
Corrected
Nutrition moderate citation
Apr 16, 2021
Corrected
Quality of Care moderate citation
Apr 16, 2021
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Montgomery
The information below is reported by the Alabama Department of Public Health, Bureau of Health Provider Standards.
Arabella Health & Wellness of Montgomery
+59%
+8%
-37%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
AL 36116
120
-
-
-
50.7%
$2,603,125.00
$1,132,553.00
43.5%
67.90
4.7209
5
-
+59%+8%-37%
Capitol Hill Healthcare in Montgomery
-6%
+5%
-9%
SNF
Nursing Homes 24/7 care needed
Montgomery
284
-
60
TURENNE & ASSOCIATES, LLC
73.4%
$40,829,109.00
$9,030,524.00
22.1%
224.50
4.5961
3
-
-6%+5%-9%
Crowne Health Care of Montgomery
-16%
+4%
-2%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
SNF
Nursing Homes 24/7 care needed
Montgomery
185
A+
40
SMITH, LESLIE
78.9%
$17,719,806.00
$6,814,403.00
38.5%
154
4.5633
5
1
-16%+4%-2%
Diversicare of Montgomery
+53%
-21%
-1%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Montgomery (Forest Park)
138
A+
52
CRAWFORD, QUINTELLA
79.6%
$13,509,332.00
$3,835,308.00
28.4%
113
3.4570
14
-
+53%-21%-1%
Hunter Creek Health And Rehabilitation, LLC
SNF
Nursing Homes 24/7 care needed
Northport
78
-
63
-
-
-
-
-
-
-
-
-
-
-
Arabella Health & Wellness of Montgomery
Type of care:
SNF
AL
Community:
AL 36116
Bed Count:
120
CCN:
15164
Occupancy:
50.7%
Home Revenue:
$2,603,125.00
Payroll Costs:
$1,132,553.00
Payroll %:
43.5%
Avg Residents/Day:
67.90
Overall Rating:
Adj Nurse Hours:
4.7209
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
5
RN share vs State Avg:
+59%
+59%
Staffing vs State Avg:
+8%
+8%
Occupancy vs State Avg:
-37%
-37%
Capitol Hill Healthcare in Montgomery
Type of care:
SNF
Community:
Montgomery
Bed Count:
284
Operator:
TURENNE & ASSOCIATES, LLC
CCN:
15390
Occupancy:
73.4%
Home Revenue:
$40,829,109.00
Payroll Costs:
$9,030,524.00
Payroll %:
22.1%
Avg Residents/Day:
224.50
Overall Rating:
Adj Nurse Hours:
4.5961
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
3
RN share vs State Avg:
-6%
-6%
Staffing vs State Avg:
+5%
+5%
Occupancy vs State Avg:
-9%
-9%
Crowne Health Care of Montgomery
Type of care:
AL
IL
SNF
Community:
Montgomery
Bed Count:
185
Operator:
SMITH, LESLIE
CCN:
15393
Occupancy:
78.9%
Home Revenue:
$17,719,806.00
Payroll Costs:
$6,814,403.00
Payroll %:
38.5%
Avg Residents/Day:
154
Overall Rating:
Adj Nurse Hours:
4.5633
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
5
Severe Citations:
1
RN share vs State Avg:
-16%
-16%
Staffing vs State Avg:
+4%
+4%
Occupancy vs State Avg:
-2%
-2%
Diversicare of Montgomery
Type of care:
AL
HC
MC
SNF
Community:
Montgomery (Forest Park)
Bed Count:
138
Operator:
CRAWFORD, QUINTELLA
CCN:
15040
Occupancy:
79.6%
Home Revenue:
$13,509,332.00
Payroll Costs:
$3,835,308.00
Payroll %:
28.4%
Avg Residents/Day:
113
Overall Rating:
Adj Nurse Hours:
3.4570
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
14
RN share vs State Avg:
+53%
+53%
Staffing vs State Avg:
-21%
-21%
Occupancy vs State Avg:
-1%
-1%
Places of interest near Crowne Health Care of Montgomery
1.7 miles from city center — 1.43 miles to nearest hospital (Jackson Hospital)
1837 Upper Wetumpka Rd, Montgomery, AL 36107
Calculate Travel Distance to Crowne Health Care of Montgomery
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
226
Total Staff
203
Employees
23
Contractors
65,632
Total Hours (Quarter)
93
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 18 | 8.2 | No |
| Licensed Practical Nurse | 32 | 8.8 | No |
| Certified Nursing Assistant | 102 | 7.8 | No |
Staff by Category
Administration ⓘ
2 staff
6.5hs shift avg
Nursing Staff ⓘ
190 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
5 staff
8.3hs shift avg
Therapy Services ⓘ
15 staff
6.2hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
7 staff
6hs shift avg
Dietary Services ⓘ
4 staff
7.9hs shift avg
Other Services ⓘ
3 staff
8.6hs shift avg
Contractor Analysis
5.1%
of total hours from contractors
3,328 contractor hours this quarter
Respiratory Therapy Technician: 3
Physical Therapy Assistant: 3
Speech Language Pathologist: 5
Qualified Social Worker: 7
Physical Therapy Aide: 2
Medical Director: 1
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 102 | 0 | 102 | 31,489 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 32 | 0 | 32 | 9,907 | 91 | 100% | 8.8 |
| Registered Nurse | 18 | 0 | 18 | 6,063 | 91 | 100% | 8.2 |
| Medication Aide/Technician | 15 | 0 | 15 | 5,492 | 91 | 100% | 7.2 |
| Nurse Aide in Training | 18 | 0 | 18 | 2,212 | 78 | 86% | 6 |
| RN Director of Nursing | 5 | 0 | 5 | 1,925 | 75 | 82% | 7.7 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,331 | 84 | 92% | 7.8 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,224 | 68 | 75% | 8.6 |
| Dental Services Staff | 2 | 0 | 2 | 1,067 | 66 | 73% | 9 |
| Speech Language Pathologist | 0 | 5 | 5 | 1,006 | 69 | 76% | 7.3 |
| Qualified Social Worker | 0 | 7 | 7 | 830 | 74 | 81% | 6 |
| Dietitian | 1 | 0 | 1 | 514 | 63 | 69% | 8.2 |
| Physical Therapy Assistant | 0 | 3 | 3 | 488 | 67 | 74% | 6.8 |
| Physical Therapy Aide | 0 | 2 | 2 | 477 | 70 | 77% | 6.3 |
| Administrator | 1 | 0 | 1 | 443 | 59 | 65% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 413 | 55 | 60% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 225 | 32 | 35% | 7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 154 | 27 | 30% | 5.7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 131 | 49 | 54% | 2.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 130 | 20 | 22% | 6.5 |
| Medical Director | 0 | 1 | 1 | 112 | 26 | 29% | 4.3 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
145 residents
Residents by payment source
Medicare
6 residents (4.1%)
Medicaid
102 residents (70.3%)
Private pay or other
37 residents (25.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.8
13% better than Alabama averageAlabama average: 8.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.3
29% better than Alabama averageAlabama average: 14.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.6%
Percent of long-stay residents whose need for help with daily activities has increased
11.6%
16% better than Alabama averageAlabama average: 13.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
10.2%
Percent of long-stay residents whose ability to move independently worsened
10.2%
37% better than Alabama averageAlabama average: 16.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
9.1%
33% better than Alabama averageAlabama average: 13.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
45% better than Alabama averageAlabama average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
9.8%
Percent of long-stay high risk residents with pressure ulcers
9.8%
64% worse than Alabama averageAlabama average: 5.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.8%
Percent of long-stay residents with a urinary tract infection
3.8%
38% worse than Alabama averageAlabama average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.4%
Percent of long-stay residents who lose too much weight
5.4%
In line with Alabama averageAlabama average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Alabama averageAlabama average: 1.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
20.1%
Percent of long-stay residents who received an antipsychotic medication
20.1%
In line with Alabama averageAlabama average: 20.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
7% better than Alabama averageAlabama average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Alabama averageAlabama average: 94.8%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.26
Number of hospitalizations per 1,000 long-stay resident days.
1.26
37% better than Alabama averageAlabama average: 2.00
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.93
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.93
48% better than Alabama averageAlabama average: 1.79
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
92.4%
10% better than Alabama averageAlabama average: 83.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
5.4%
Percent of short-stay residents who newly received an antipsychotic medication
5.4%
155% worse than Alabama averageAlabama average: 2.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.7%
12% better than Alabama averageAlabama average: 80.3%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
29.8%
22% worse than Alabama averageAlabama average: 24.5%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
11.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.0%
In line with Alabama averageAlabama average: 11.5%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
109% worse than Alabama averageAlabama average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
36.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
36.8%
31% worse than Alabama averageAlabama average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
43.4%
Rate of successful return to home or community from a skilled nursing facility.
43.4%
14% worse than Alabama averageAlabama average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Crowne Health Care of Montgomery based on CMS SNF Cost Reports.
Occupancy Rate
78.9%
↓ 0.2pp vs 2023
Net Income
$1,235,923
↑ ~$1.7M vs 2023
Total Payroll
$8,141,907
↑ ~$163K vs 2023
Profit Margin
7.0%
↑ 9.6pp vs 2023
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