We arrange tours, appointments, and even moving support so you don’t have to
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Diversicare of Montgomery is renowned for its exceptional range of specialized care services, catering to a diverse range of needs. They offer comprehensive support, including short-term rehabilitation, long-term care, memory care, and hospice care, all delivered by their highly trained and compassionate staff. For individuals requiring complex medical care, Diversicare of Montgomery provides a wide array of specialized treatments, including IV therapy, wound management, and dialysis care. Their team of dedicated nurses, therapists, and doctors closely monitor and administer personalized care to ensure the well-being of every patient.
The home goes above and beyond to provide personalized support and services, including a hair salon and barber, medication assistance, and health and wholeness programs. Housekeeping and maintenance needs are taken care of, with private accommodations designed to prioritize safety and comfort. They also offer a vibrant array of activities, recreation, and entertainment, ensuring residents lead enriched lives. By incorporating evidence-based approaches to senior care, they provide cutting-edge methods to enhance the overall well-being of their residents.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 101st out of 118 homes in Alabama.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
|
29m per day | ▼ 24% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
|
29m per day | ▼ 38% State avg: 47m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
|
2h 8m per day | ▼ 15% State avg: 2h 30m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
|
2h 36m per day | ▼ 21% State avg: 3h 17m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
|
1m per day | ▼ 50% State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
|
16m per day | ▼ 27% State avg: 22m per day · National avg: 29m per day |
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
20% of new residents, usually for short-term rehab.
62% of new residents, often for short stays.
19% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #71 / 117Payroll — state benchmarkedThis home is ranked 71st out of 117 homes in Alabama.Shows total annual staff payroll benchmarked to the Alabama average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Similar to the Alabama average: 80.8%
Diversicare of Montgomery is administrated by Quintella Crawford Jackson.
In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Alabama state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | AL Average | vs. AL Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
|
31 | 17 | This facility has 82% more total deficiencies than a typical Alabama nursing home (31 vs. AL avg 17).↑ 82% worse |
|
Deficiencies per year
Average deficiencies per year since 2019.
|
4.4 | 2.4 | This facility has 83% more deficiencies per year than a typical Alabama nursing home (4.4 vs. AL avg 2.4).↑ 83% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, showing improvement by the most recent annual inspection on August 9, 2023, which found no deficiencies. Earlier, an April 5, 2023 complaint investigation cited four deficiencies including failure to provide scheduled showers to a resident, food safety risks from unclean kitchen equipment, and maintenance issues with the walk-in freezer door. In 2021 and 2019, investigations substantiated verbal abuse and multiple care and safety deficiencies, but recent reports show no new citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsAlabama average 2.9
Last Health inspection on Apr 2023
Alabama average 10.4
Alabama average 3.46
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 14 citations resulted from standard inspections; and 3 of 14 came from combined inspections (standard and complaint).
100% better than Alabama average
Alabama average: 0.7
0
100% better than Alabama average
Alabama average: 0.2
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Apr 05, 2023
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Apr 05, 2023
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Apr 05, 2023
Corrected
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Apr 05, 2023
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Diversicare of Montgomery is located in Montgomery, Alabama.
Here are the financial assistance programs available to residents in Alabama.
2.9 miles from city center
Estimated distance in miles from Montgomery's city center to Diversicare of Montgomery's address, calculated via Google Maps.
— 0.52 miles to nearest hospital (Azura Vascular Care Capitol City)
Add your location
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
27% worse than Alabama average
Alabama average ratio: 1.57:1
0% compared with Alabama average
Alabama average: 7.9 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hours
No contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hours
No contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
No contractors work on this role.
Total hours from contractors
2,708 contractor hours this quarter
| Certified Nursing Assistant | 54 | 0 | 54 | 16,952 | 91 | 100% | 7.6 |
| Medication Aide/Technician | 9 | 0 | 9 | 4,594 | 91 | 100% | 10.1 |
| Licensed Practical Nurse | 14 | 0 | 14 | 4,246 | 91 | 100% | 9.4 |
| Registered Nurse | 18 | 0 | 18 | 3,352 | 91 | 100% | 8.9 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,880 | 67 | 74% | 7.8 |
| Physical Therapy Assistant | 0 | 4 | 4 | 667 | 69 | 76% | 6.4 |
| Qualified Social Worker | 0 | 2 | 2 | 640 | 68 | 75% | 7.1 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 499 | 60 | 66% | 8.3 |
| Speech Language Pathologist | 0 | 3 | 3 | 498 | 67 | 74% | 5.9 |
| Dental Services Staff | 1 | 0 | 1 | 483 | 62 | 68% | 7.8 |
| Physical Therapy Aide | 0 | 2 | 2 | 436 | 57 | 63% | 7.5 |
| RN Director of Nursing | 1 | 0 | 1 | 433 | 59 | 65% | 7.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 431 | 56 | 62% | 7.7 |
| Other Dietary Services Staff | 1 | 0 | 1 | 410 | 50 | 55% | 8.2 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 209 | 41 | 45% | 5.1 |
| Occupational Therapy Aide | 0 | 2 | 2 | 195 | 36 | 40% | 5.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 39 | 9 | 10% | 4.3 |
| Medical Director | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
108
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.6
37% better than Alabama average
Alabama average: 8.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.5
7% better than Alabama average
Alabama average: 14.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
4.1%
71% better than Alabama average
Alabama average: 13.9%
Percent of long-stay residents whose ability to move independently worsened
9.6%
40% better than Alabama average
Alabama average: 16.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.8%
97% worse than Alabama average
Alabama average: 13.6%
Percent of long-stay residents experiencing one or more falls with major injury
2.3%
32% better than Alabama average
Alabama average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
5.5%
8% better than Alabama average
Alabama average: 5.9%
Percent of long-stay residents with a urinary tract infection
0.5%
81% better than Alabama average
Alabama average: 2.7%
Percent of long-stay residents who lose too much weight
6.3%
17% worse than Alabama average
Alabama average: 5.4%
Percent of long-stay residents who have depressive symptoms
1.9%
58% worse than Alabama average
Alabama average: 1.2%
Percent of long-stay residents who received an antipsychotic medication
5.5%
73% better than Alabama average
Alabama average: 20.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
8% better than Alabama average
Alabama average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Alabama average
Alabama average: 94.8%
Number of hospitalizations per 1,000 long-stay resident days.
1.88
6% better than Alabama average
Alabama average: 2.00
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.18
34% better than Alabama average
Alabama average: 1.79
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.0%
9% better than Alabama average
Alabama average: 83.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
56% better than Alabama average
Alabama average: 2.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
85.9%
7% better than Alabama average
Alabama average: 80.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
16.5%
33% better than Alabama average
Alabama average: 24.5%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.4%
In line with Alabama average
Alabama average: 11.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Alabama average
Alabama average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
36.0%
33% worse than Alabama average
Alabama average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
39.1%
23% worse than Alabama average
Alabama average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Alabama Department of Public Health, Bureau of Health Provider Standards.
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Arabella Health & Wellness of Montgomery |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Montgomery | 121 | 50.7% | -37% | 4.72 | +59% | +8% | 0 | 5 | 5.0 | - | 68 | - | 0 | - | $2.6M | $1.1M | 43.4% | 15164 | ||||
| Capitol Hill Healthcare in Montgomery |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Montgomery | 284 | 73.4% | -9% | 4.60 | -6% | +5% | 0 | 3 | 1.0 | - | 225 | - | 60 | Turenne & Associates, LLC | $40.9M | $9.0M | 22.1% | 15390 | ||||
| Crowne Health Care of Montgomery |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. |
Montgomery (Hillcrest) | 185 | 78.9% | -2% | 4.56 | -16% | +4% | 0 | 5 | 2.5 | 1 | 154 | A+ | 40 | Leslie Smith | $20.3M | $6.8M | 33.6% | 15393 | ||||
| Diversicare of Montgomery |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Montgomery (Forest Park) | 138 | 79.6% | -1% | 3.46 | +53% | -21% | 0 | 14 | 4.7 | - | 113 | A+ | 52 | Quintella Crawford | $13.6M | $3.8M | 28.3% | 15040 |
Historical financial and operational data for Diversicare of Montgomery based on CMS SNF Cost Reports.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Diversicare of Montgomery is in the Forest Park neighborhood of Montgomery.
Diversicare of Montgomery has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Diversicare of Montgomery's occupancy is 78%.
Quintella Crawford Jackson is the administrator of Diversicare of Montgomery.
Diversicare of Montgomery has 138 beds.
(334) 263-1643 will put you in contact with the team at Diversicare of Montgomery.
Diversicare of Montgomery is in Montgomery County.
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
