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Crowne Health Care of Citronelle
Nursing Home, Assisted Living, Independent Living, Respite Care & Skilled Nursing · Citronelle, AL
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nursing Home, Assisted Living, Independent Living, Respite Care & Skilled Nursing · Citronelle, AL
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Crowne Health Care of Citronelle accepts Medicare, Medicaid, and private pay.
Overview of Crowne Health Care of Citronelle
Gregory and Gregg Myers own and administer Crowne Health Care of Citronelle, a 69-bed care home in Citronelle, Alabama. The building runs at a high 97 percent occupancy level, meaning openings are limited. Residents stay here for an average of 272 days, a timeline that shows the daily operations are mostly geared toward extended residential care, though they also handle short-term therapy recovery. For stay costs, the front desk handles traditional Medicare, state Medicaid, and standard private pay.
The floor schedule relies on a 24-hour crew that delivers just over 5 hours of direct, hands-on nursing attention per resident daily. This care time is shared among registered nurses, practical nurses, and assistants who coordinate short-term mobility therapy and temporary respite stays. Outside, the property has a walk score of 19, so visiting family members will need a car to handle errands or travel to the facility.
Over the past seven years, state health surveys have noted strong ratings for both staffing levels and health inspections at the property. However, regulatory outcome data for long-term residents shows higher rates of functional decline and an increased need for daily mobility assistance. Reviewing these specific care trends and past surveys with the administrative staff is a practical way to see how the team addresses physical preservation for long-stay residents.
Prospective residents can get in touch with the main office to inquire about current waiting lists or to walk through the general intake steps.
Measured by Centers for Medicare & Medicaid Services (CMS)
Overall ratingThe Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health InspectionBased on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
StaffingMeasures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality MeasuresBased on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Hours per resident per day vs Alabama averages
Rank#17 / 125Nurse hours — State benchmarkedThis nursing home is ranked 17th out of 125 nursing homes we track in Alabama for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Alabama average, with a ranking across 125 Alabama facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Alabama that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Total nursing care
This nursing home is ranked 17th out of 125 nursing homes we track in Alabama for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 10m
18% above state avg
This facilityState avg 4h 22m
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN)RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
44m
+15% State avg: 38m per day · National avg: 41m per day
LPN / LVNLicensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 1m
+30% State avg: 47m per day · National avg: 52m per day
Nurse AideCertified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 25m
+37% State avg: 2h 30m per day · National avg: 2h 20m per day
Weekend Total NursingCombined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 24m
+34% State avg: 3h 17m per day · National avg: 3h 26m per day
Physical TherapistHours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
−71% State avg: 2m per day · National avg: 4m per day
Weekend RNRegistered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
17m
−23% State avg: 22m per day · National avg: 28m per day
2 of 6 metrics below state avg
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.69Rank#116 / 135Bed count — State benchmarkedThis nursing home is ranked 116th out of 135 nursing homes we track in Alabama for bed count. Shows this facility's certified or reported bed count compared to other Alabama facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Alabama that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Smaller home
· May offer a more intimate, personalized care environment.
Walk Score
Car-dependent. Most errands require a car, with limited nearby walkable options.Rank#103 / 126Walk Score — State benchmarkedThis nursing home is ranked 103rd out of 126 nursing homes we track in Alabama for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Alabama facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Alabama that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
19/ 100
Occupancy rate
Occupancy between 85% and 95% suggests balanced demand.Rank#14 / 108Occupancy rate — State benchmarkedThis nursing home is ranked 14th out of 108 nursing homes we track in Alabama for occupancy. Shows this facility's occupancy rate versus the Alabama average, with its Statewide rank out of 108. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Alabama that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
94.9%This home usually has limited availability
Higher than the Alabama average: 82%
Occupied beds
65/ 69
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
272days
About this community
License Details
Facility TypeNursing Home
StatusRegular
CountyMobile
CMS Certification Number015121
Ownership & Operating Entity
Crowne Health Care of Citronelle is administered by Gregg Myers.
Profit StatusFor-profit
Therapy & Rehabilitation
1 service
Rehabilitation Services
Additional Policies & Features
Pets not allowed
Inspection History
In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.
Since 2019 · 7 years of dataThese figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability. Includes all inspection records for this property, which could include management/ownership changes.0 deficiencies3 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Alabama state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2019 vs. Alabama state average
Overall vs. AL average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Alabama average:
• Total deficiencies (100% below)
Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.
This Facility
AL Average
vs. AL Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.
0
15.0
This facility has 100% fewer total deficiencies than a typical Alabama nursing home (0 vs. AL avg 15).↓ 100% better
Inspections State inspections evaluate whether the facility meets health and safety standards.
This Facility
AL Average
vs. AL Avg
Total inspections Combined count of all inspections conducted at this facility.
3
1.0
This facility has had 200% more total inspections than the Alabama average (3 vs. AL avg 1). More inspections can mean more regulatory scrutiny rather than worse care.↑ 200% more
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines)
and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events scoreA composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.18.0
103% worse than Alabama average
Alabama average: 8.9
Functional decline scoreA composite score based on activities of daily living decline, walking ability decline, and incontinence.30.9
113% worse than Alabama average
Alabama average: 14.5
Long-stay resident measures
Below averageAlabama avg: 3.3CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Percent of long-stay residents whose need for help with daily activities has increased30.1%
117% worse than Alabama average
Alabama average: 13.9%
Walking Ability Worsened Percent of long-stay residents whose ability to move independently worsened51.4%
219% worse than Alabama average
Alabama average: 16.1%
Low Risk Residents with Bowel/Bladder Incontinence Percent of low risk long-stay residents who lose control of their bowels or bladder11.4%
17% better than Alabama average
Alabama average: 13.6%
Falls with Major Injury Percent of long-stay residents experiencing one or more falls with major injury1.2%
64% better than Alabama average
Alabama average: 3.4%
High Risk Residents with Pressure Ulcers Percent of long-stay high risk residents with pressure ulcers3.6%
39% better than Alabama average
Alabama average: 5.9%
Urinary Tract Infection Percent of long-stay residents with a urinary tract infection4.6%
70% worse than Alabama average
Alabama average: 2.7%
Lost Too Much Weight Percent of long-stay residents who lose too much weight4.0%
27% better than Alabama average
Alabama average: 5.4%
Depressive Symptoms Percent of long-stay residents who have depressive symptoms0.0%
100% better than Alabama average
Alabama average: 1.2%
Antipsychotic Use Percent of long-stay residents who received an antipsychotic medication24.7%
19% worse than Alabama average
Alabama average: 20.7%
Pneumococcal Vaccine Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine100.0%
9% better than Alabama average
Alabama average: 91.5%
Influenza Vaccine Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine91.3%
In line with Alabama average
Alabama average: 94.8%
Hospitalizations per 1,000 days Number of hospitalizations per 1,000 long-stay resident days.1.06
47% better than Alabama average
Alabama average: 2.00
ED visits per 1,000 days Number of outpatient emergency department visits per 1,000 long-stay resident days.0.24
87% better than Alabama average
Alabama average: 1.79
Short-stay resident measures
Significantly above averageAlabama avg: 2.1CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal VaccinePercent of short-stay residents assessed and appropriately given the pneumococcal vaccine100.0%
19% better than Alabama average
Alabama average: 83.7%
Antipsychotic medication increasePercent of short-stay residents who newly received an antipsychotic medication1.3%
38% better than Alabama average
Alabama average: 2.1%
Influenza VaccinePercent of short-stay residents assessed and appropriately given the seasonal influenza vaccine8.6%
89% worse than Alabama average
Alabama average: 80.3%
Re-hospitalized after SNF stayPercentage of short-stay residents who were re-hospitalized after their nursing home admission.5.2%
79% better than Alabama average
Alabama average: 24.5%
Emergency department visitsPercentage of short-stay residents who had an outpatient emergency department visit.0.0%
100% better than Alabama average
Alabama average: 11.5%
Breakdown by payment type
Medicare
22% of new residents, usually for short-term rehab.
Typical stay1 - 2 months
Private pay
57% of new residents, often for short stays.
Typical stay3 months
Medicaid
21% of new residents, often for long-term daily care.
Typical stay3 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics
(Data as of Jan 2026)
Total residents68
Medicaid
57
83.8% of residents
Private pay or other
11
16.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Financial Trends
Historical financial and operational data for Crowne Health Care of Citronelle from 2011–2024, based on CMS SNF Cost Reports.
Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 06/2024.
Net Patient Income-$306.7K↑ ~$211.4K vs 2023
Payroll Costs$4.5M↑ ~$755.9K vs 2023
Operating Margin-4.2%↑ 3.1pp vs 2023
Financial Performance
Net patient revenueOperating expensesNet patient income
Payroll & Labor Costs
SalariesStaff salaries from the home's own payroll records.Wage CostsWage-related costs — benefits such as payroll taxes, health insurance and retirement. Together with salaries, these make up payroll.Contract LaborPay for temporary or agency staff. Counted under other operating costs, not payroll.
Payer Mix (percentage)
MedicareMedicaidPrivate Pay/Other
Metric
2011
2012
2013
2014
2015
2018
2019
2020
2021
2022
2023
2024
Occupancy %
91.9%
92.9%
93.0%
95.4%
92.6%
96.1%
95.4%
96.0%
91.2%
95.8%
97.3%
97.0%
Beds
69
69
69
69
69
69
69
69
69
69
69
69
Net Income
$122,517
$89,571
$42,683
-$99,890
-$427,604
$65,056
-$199,181
$261,947
$392,342
-$380,267
$57,467
$276,555
Gross Revenue
$6,553,404
$6,859,293
$6,237,910
$6,478,818
$6,711,242
$5,694,757
$6,557,794
$6,857,913
$6,872,483
$7,213,411
$7,701,665
$7,806,645
Operating Expenses
$4,963,222
$5,171,079
$5,137,961
$5,412,472
$5,675,807
$5,978,719
$6,211,344
$6,211,638
$6,634,769
$7,437,267
$7,628,276
$7,701,697
Net Patient Income
$123,140
$89,024
$41,943
-$100,632
-$428,297
-$283,962
-$540,675
-$211,162
-$431,160
-$944,799
-$518,039
-$306,678
Net Patient Revenue
$5,086,362
$5,260,103
$5,179,904
$5,311,840
$5,247,510
$5,694,757
$5,670,669
$6,000,476
$6,203,609
$6,492,468
$7,110,237
$7,395,019
Payroll Costs
$2,645,998
$2,649,723
$2,603,443
$2,766,361
$2,721,763
$2,944,419
$3,263,495
$3,194,072
$3,024,615
$3,291,617
$3,778,583
$4,534,493
Operating Margin %
2.4%
1.7%
0.8%
-1.9%
-8.2%
-5.0%
-9.5%
-3.5%
-7.0%
-14.6%
-7.3%
-4.2%
Medicare %
14.3%
14.0%
12.1%
9.5%
12.0%
6.7%
9.1%
7.2%
8.1%
4.0%
4.4%
3.2%
Medicaid %
79.7%
75.9%
79.8%
82.0%
78.0%
78.0%
78.0%
79.2%
77.1%
75.6%
80.6%
78.3%
Private %
6.0%
10.1%
8.1%
8.5%
10.0%
15.2%
12.9%
13.6%
14.7%
20.4%
15.0%
18.4%
Net Patient Revenue/Day
$220
$224
$221
$221
$225
$235
$236
$248
$270
$269
$290
$302
Cost/Day
$215
$220
$219
$225
$243
$247
$259
$256
$289
$308
$311
$314
Avg Length of Stay
194.4 days
170.0 days
191.9 days
187.8 days
158.6 days
228.3 days
192.2 days
233.0 days
276.6 days
262.2 days
298.9 days
272.2 days
Finances and operations
Based on CMS SNF Cost Report for fiscal year ending in 06/2024.
For-profit
Operated by a business corporation.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.4M
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$306.7K
For-profit Operated by a business corporation.
Net patient revenueNet patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.4M Rank#91 / 108Net patient revenue — State benchmarkedThis nursing home is ranked 91st out of 108 nursing homes we track in Alabama. Shows this facility's net patient revenue compared to the Alabama average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Alabama that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient incomeNet patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$306.7K
Other incomeMoney the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$585.6K
Payroll costsStaff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.Rank#66 / 108Payroll costs — State benchmarkedThis nursing home is ranked 66th out of 108 nursing homes we track in Alabama. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Alabama average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Alabama that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$4.5M
61.3% of net patient revenue
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.Rank#17 / 107Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 17th out of 107 nursing homes we track in Alabama. Shows payroll as a percentage of net patient revenue versus the Alabama average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Alabama that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costsEverything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.2M
Total costsThe home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.7M
Certification details
License Number:15121
Owner Name:Gregory Myers
Rural vs. Urban:Urban
County:Mobile
Type of Control:For-profit — Operated by a business corporation.
Source: Centers for Medicare & Medicaid Services (CMS) and State data
How we calculate these figures
We use the home's most recent CMS SNF Cost Report — the annual financial statement every Medicare- and Medicaid-certified nursing home is required to file — to show how it earns and spends on resident care.
This includes
Net patient revenue — what the home collects for resident care after contractual allowances, bad debt and discounts.
Payroll — staff salaries plus wage-related benefits. Contract and agency labor is counted separately, under other operating costs.
Net patient income — what's left after the home's total operating expenses.
How we calculate net patient income and payroll %
Net patient income is net patient revenue minus the home's total operating expenses. Payroll % is payroll divided by net patient revenue — the share of each revenue dollar that goes to staff pay.
Net patient revenue vs. other income
Net patient revenue is money earned from resident care only. Anything the home earns outside of care — investments, grants, rentals and other non-operating sources — is reported separately as other income. Other income is not part of net patient revenue, and it is not included in net patient income.
Who this home usually serves
TYPE OF STAY
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 3 months.
Admissions
86 total
Coverage residents most often arrive under.
Medicare22%
Private pay57%
Medicaid21%
Discharges
90 total
Coverage residents most often leave under.
Medicare14%
Private pay41%
Medicaid44%
How we assess these insights
We analyze official CMS data on admissions and discharges to understand the types of residents a nursing home most often serves.
This includes
Medicare, Medicaid, and private-pay admissions and discharges
Number of nights covered by each payment type
Typical length of stay
How we calculate length of stay
We calculate length of stay separately for each payment type (Medicare, Medicaid and private) by dividing total number of nights by total number of admissions.
Places of interest near Crowne Health Care of Citronelle
0.0 miles from city center Estimated distance in miles from Citronelle's city center to Crowne Health Care of Citronelle's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the AL Dept. of Public Health (ADPH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This TableAL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Alabama average is: 53.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Rank badges are statewide and care-type specific: each nursing home is ranked against every other AL nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Frequently Asked Questions about Crowne Health Care of Citronelle
Is Crowne Health Care of Citronelle in a walkable area?
Crowne Health Care of Citronelle has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Crowne Health Care of Citronelle?
Crowne Health Care of Citronelle's occupancy is 94.9%.
Are pets allowed at Crowne Health Care of Citronelle?
No, Crowne Health Care of Citronelle has a no-pet policy.
Does Crowne Health Care of Citronelle operate as a for-profit or non-profit?
Crowne Health Care of Citronelle is registered as a for-profit in AL.
Who is the administrator of Crowne Health Care of Citronelle?
Gregg Myers is the administrator of Crowne Health Care of Citronelle.
What is the overall rating for Crowne Health Care of Citronelle?
Crowne Health Care of Citronelle received a 5-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Crowne Health Care of Citronelle have?