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Crowne Health Care of Citronelle
Nursing Home, Assisted Living, Independent Living, Respite Care & Skilled Nursing · Citronelle, AL
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Crowne Health Care of Citronelle

Nursing Home, Assisted Living, Independent Living, Respite Care & Skilled Nursing · Citronelle, AL
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
19225 North 4Th Street, P.o. Drawer 38, Citronelle, AL 36522 View map Calculator: See prices in your area
Crowne Health Care of Citronelle accepts Medicare, Medicaid, and private pay.
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Crowne Health Care of Citronelle accepts Medicare, Medicaid, and private pay.

Overview of Crowne Health Care of Citronelle

Gregory and Gregg Myers own and administer Crowne Health Care of Citronelle, a 69-bed care home in Citronelle, Alabama. The building runs at a high 97 percent occupancy level, meaning openings are limited. Residents stay here for an average of 272 days, a timeline that shows the daily operations are mostly geared toward extended residential care, though they also handle short-term therapy recovery. For stay costs, the front desk handles traditional Medicare, state Medicaid, and standard private pay.

The floor schedule relies on a 24-hour crew that delivers just over 5 hours of direct, hands-on nursing attention per resident daily. This care time is shared among registered nurses, practical nurses, and assistants who coordinate short-term mobility therapy and temporary respite stays. Outside, the property has a walk score of 19, so visiting family members will need a car to handle errands or travel to the facility.

Over the past seven years, state health surveys have noted strong ratings for both staffing levels and health inspections at the property. However, regulatory outcome data for long-term residents shows higher rates of functional decline and an increased need for daily mobility assistance. Reviewing these specific care trends and past surveys with the administrative staff is a practical way to see how the team addresses physical preservation for long-stay residents.

Prospective residents can get in touch with the main office to inquire about current waiting lists or to walk through the general intake steps.

Facility Direct Line (251) 866-5509
Facility Direct Line (251) 866-5509

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 1m per day
Rank #22 / 136Nurse hours — State benchmarkedThis home is ranked 22nd out of 136 homes in Alabama. Shows adjusted nurse hours per resident per day benchmarked to the Alabama average, with a ranking across 136 Alabama facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg

3 of 6 metrics below state avg

Standout metric LPN / LVN is +19% above state avg
Staff type Hours / Day / Resident vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 32m per day ▼ 16% State avg: 38m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 56m per day ▲ 19% State avg: 47m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 52m per day ▲ 15% State avg: 2h 30m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 38m per day ▲ 11% State avg: 3h 17m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 70% State avg: 2m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 15m per day ▼ 31% State avg: 22m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
272 days
Bed community size
69-bed community Rank #145 / 245Bed count — State benchmarkedThis home is ranked 145th out of 245 homes in Alabama. Shows this facility's certified or reported bed count compared to other Alabama facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 19 / 100 Rank #305 / 418Walk Score — State benchmarkedThis home is ranked 305th out of 418 homes in Alabama. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Alabama facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
97%
Rank #10 / 138Occupancy rate — State benchmarkedThis home is ranked 10th out of 138 homes in Alabama. Shows this facility's occupancy rate versus the Alabama average, with its Statewide rank out of 138. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Alabama average: 80.8%
Occupied beds
67 / 69
Average occupied beds in Alabama homes 97 beds

License Details

Facility TypeNursing Home
StatusRegular
CountyMobile
CMS Certification Number015121

Ownership & Operating Entity

Crowne Health Care of Citronelle is administered by Gregg Myers.

Profit StatusFor-profit

Therapy & Rehabilitation

1 service
Rehabilitation Services

Contact Crowne Health Care of Citronelle

Inspection History

In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.

Since 2019 · 7 years of data
Show Inspection Reports

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 116
Employees 83
Contractors 33
Staff to resident ratio 1.71 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 42
Average shift 7.6 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 29,366

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 9 RN Staff are full-time employees. No contractors work on this role. 9
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 6.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 19 total: 15 full-time employees and 4 contractors. 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 46 CNA Staff are full-time employees. No contractors work on this role. 46
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

9.5%

2,800 contractor hours this quarter

Qualified Social Worker: 17 Licensed Practical Nurse: 4 Respiratory Therapy Technician: 3 Physical Therapy Aide: 2 Speech Language Pathologist: 2 Physical Therapy Assistant: 2 Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant 46 0 46 17,082 92 100% 7.9
Licensed Practical Nurse 15 4 19 4,524 92 100% 7.3
Clinical Nurse Specialist 3 0 3 1,480 80 87% 8.1
Registered Nurse 9 0 9 1,198 89 97% 6.6
RN Director of Nursing 3 0 3 1,041 71 77% 7.7
Other Dietary Services Staff 2 0 2 856 88 96% 7.8
Dietitian 1 0 1 558 60 65% 9.3
Physical Therapy Aide 0 2 2 507 64 70% 7.9
Nurse Practitioner 1 0 1 488 61 66% 8
Mental Health Service Worker 1 0 1 468 68 74% 6.9
Administrator 1 0 1 464 58 63% 8
Speech Language Pathologist 0 2 2 363 64 70% 5.7
Qualified Social Worker 0 17 17 130 44 48% 2.4
Respiratory Therapy Technician 0 3 3 59 38 41% 1.5
Physical Therapy Assistant 0 2 2 51 35 38% 1.4
Occupational Therapy Assistant 0 1 1 45 8 9% 5.6
Nurse Aide in Training 1 0 1 26 7 8% 3.8
Occupational Therapy Aide 0 1 1 21 3 3% 7
Medical Director 0 1 1 6 6 7% 1
46 Certified Nursing Assistant
% of Days 100%
19 Licensed Practical Nurse
% of Days 100%
3 Clinical Nurse Specialist
% of Days 87%
9 Registered Nurse
% of Days 97%
3 RN Director of Nursing
% of Days 77%
2 Other Dietary Services Staff
% of Days 96%
1 Dietitian
% of Days 65%
2 Physical Therapy Aide
% of Days 70%
1 Nurse Practitioner
% of Days 66%
1 Mental Health Service Worker
% of Days 74%
1 Administrator
% of Days 63%
2 Speech Language Pathologist
% of Days 70%
17 Qualified Social Worker
% of Days 48%
3 Respiratory Therapy Technician
% of Days 41%
2 Physical Therapy Assistant
% of Days 38%
1 Occupational Therapy Assistant
% of Days 9%
1 Nurse Aide in Training
% of Days 8%
1 Occupational Therapy Aide
% of Days 3%
1 Medical Director
% of Days 7%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 18.0
103% worse than State average

State average: 8.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 30.9
113% worse than State average

State average: 14.5

Long-stay resident measures
Average State avg: 3.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 30.1%
117% worse than State average

State average: 13.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 51.4%
219% worse than State average

State average: 16.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 11.4%
17% better than State average

State average: 13.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.2%
64% better than State average

State average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.6%
39% better than State average

State average: 5.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.6%
70% worse than State average

State average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.0%
27% better than State average

State average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than State average

State average: 1.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 24.7%
19% worse than State average

State average: 20.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
9% better than State average

State average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.3%
In line with State average

State average: 94.8%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.06
47% better than State average

State average: 2.00

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.24
87% better than State average

State average: 1.79

Short-stay resident measures
Significantly above average State avg: 2.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
19% better than State average

State average: 83.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.3%
38% better than State average

State average: 2.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 8.6%
89% worse than State average

State average: 80.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 5.2%
79% better than State average

State average: 24.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 0.0%
100% better than State average

State average: 11.5%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

22% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

57% of new residents, often for short stays.

Typical stay 3 months

Medicaid

21% of new residents, often for long-term daily care.

Typical stay 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 68
Medicaid
57
83.8% of residents
Private pay or other
11
16.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.4M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$306.7K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.4M Rank #98 / 135Revenue — State benchmarkedThis home is ranked 98th out of 135 homes in Alabama. Shows this facility's annual revenue compared to the Alabama average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$306.7K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$585.6K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #82 / 135Payroll — State benchmarkedThis home is ranked 82nd out of 135 homes in Alabama. Shows total annual staff payroll benchmarked to the Alabama average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$4.5M 61.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #46 / 133Payroll % — State benchmarkedThis home is ranked 46th out of 133 homes in Alabama. Shows payroll as a percentage of revenue versus the Alabama average. Well-run Alabama facilities typically land around 54–69% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Alabama that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$7.7M
How we calculate these figures

This home is administered by Gregg Myers.

This home is owned by Gregory Myers

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 15121

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (57% of admissions), and a typical private pay stay runs around 3 months.

Admissions
86 total

Coverage residents most often arrive under.

Medicare 22%
Private pay 57%
Medicaid 21%
Discharges
90 total

Coverage residents most often leave under.

Medicare 14%
Private pay 41%
Medicaid 44%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Crowne Health Care of Citronelle

Address 0.0 miles from city center Info Estimated distance in miles from Citronelle's city center to Crowne Health Care of Citronelle's address, calculated via Google Maps.

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Frequently Asked Questions about Crowne Health Care of Citronelle

Is Crowne Health Care of Citronelle in a walkable area?

Crowne Health Care of Citronelle has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Crowne Health Care of Citronelle?

Crowne Health Care of Citronelle's occupancy is 97%.

Does Crowne Health Care of Citronelle operate as a for-profit or non-profit?

Crowne Health Care of Citronelle is registered as a for-profit in AL.

Who is the administrator of Crowne Health Care of Citronelle?

Gregg Myers is the administrator of Crowne Health Care of Citronelle.

How many beds does Crowne Health Care of Citronelle have?

Crowne Health Care of Citronelle has 69 beds.

Are there photos of Crowne Health Care of Citronelle?

Yes — there are 8 photos of Crowne Health Care of Citronelle in the photo gallery on this page.

What is the address of Crowne Health Care of Citronelle?

Crowne Health Care of Citronelle is located at 19225 North 4Th Street, P.o. Drawer 38, Citronelle, AL 36522.

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