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Nursing Home

Cypress Garden Center for Nursing & Rehabilitation

Nursing Home

Cypress Garden Center for Nursing & Rehabilitation

139-66 35th Ave, Queens, NY 11354 View map
Overview of Cypress Garden Center for Nursing & Rehabilitation

Cypress Garden in Flushing, New York places importance on quality healthcare and technological innovation. With an emphasis on skilled nursing and rehabilitation, management and staff offer its best-in-class service when attending to any need a resident may have. As a member of the Excelsior Care Group, the results-driven home helps residents thrive to reach their fullest potential and cultivate holistic wellness.

All residents receive essential services such as concierge, scheduled transportation, housekeeping, and linen services, housekeeping. One of its specialties is rehabilitation services, focusing on occupational, speech, and physical; nursing services, focusing on orthopedic care, IV, wound management, and tube feeding. Other medical services include memory care and hospice care.

(718) 961-5300

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
New York average: 3.2/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
New York average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
New York average: 2.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
New York average: 4.0/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
2h 35m per day

This home provides 26% less nursing time per resident than the New York average.

New York average: 3h 29m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 36m per day 42m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 58m per day 2h 11m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 40m per day 3h 10m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 6m per day 7m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 27m per day 28m per day 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 268

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in New York
Occupancy rate 97.1%
Residents per day (avg) 268
Occupancy rate
97.1%
Residents per day (avg)
268

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

45% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

50% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 7 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$46.7M
Profit
$107.2K
Privately-owned community Operated by a business corporation.
Home revenue
$46,690,439.00
Profit
$107,160.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.5M
24.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$35.1M
Total costs $46.6M
Bed community size
268-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
11 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 96 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License details

Facility type
Nursing Home
County: Queens

Ownership & operating entity

Cypress Garden Center for Nursing & Rehabilitation is legally operated by KPRH Iv Operations, LLC (For Profit).

Types of Care at Cypress Garden Center for Nursing & Rehabilitation

Skilled Nursing Hospice Care
Contact Cypress Garden Center for Nursing & Rehabilitation

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

5 inspections

2 with citations, 3 without citations

9 on-site complaint investigations

New York average: 9 inspections (5 with citations), 15 on-site complaint investigations

72 complaints

28 complaints per 100 occupied beds

New York average: 49.9 complaints per 100 occupied beds

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

New York average: 93 complaints

Latest inspection

Date:April 1, 2025
Type:Complaint Investigation

16 total citations

11 health citations 5 life safety citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

New York average: 29 citations

New York average: 20 health citations

New York average: 4 life safety citations

10 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

0 enforcement actions

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Health Inspection History

Inspections
Total health inspections 3

New York average 3.6


Last Health inspection on Sep 2024

Total health citations 12

New York average 18.5

Citations per inspection
4

New York average 5.05


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 12 citations resulted from standard inspections; and 1 of 12 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New York average

New York average: 0.2


Serious Health citations More info 0
100% better than New York average

New York average: 0.2

0 critical citations More info New York average: 0.2

0 serious citations More info New York average: 0.2

12 moderate citations More info New York average: 17.4

0 minor citations More info New York average: 0.7
Citations history (last 3 years)
Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. Sep 23, 2024
Corrected

Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. Sep 23, 2024
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Sep 23, 2024
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Sep 23, 2024
Corrected

Compare Nursing Homes around Queens The information below is reported by the New York State Department of Health.

5 facilities compared · CMS & NY Dept. of Health data · Updated Mar 2026

Cypress Garden Center for Nursing & Rehabilitation
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Queens (Flushing)
268
97.1%
+10%
2.58
+11%
-28%
0
12
0
268
A+
96
Kprh Iv Operations, Llc (For Profit)
$46,7M
$11,5M
24.7%
335446
-
Hollis Park Manor
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Queens (Jamaica)
80
95.8%
+9%
3.86
+143%
+8%
0
12
0
77
-
81
Izask, Robert
$11,7M
$5,4M
45.9%
335333
-
Park Nursing Home
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Queens (Rockaway Park)
196
88.2%
0%
3.18
-
+12%
-11%
2
20
0
187
-
80
Park House Care Center, Llc (For Profit)
$21,3M
$5,6M
26.3%
335093
-
Little Neck Care Center
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Little Neck (Little Neck)
200
51.2%
-42%
3.49
-4%
-3%
0
13
0
103
-
81
Scantlebury, Ingrid
$25,6M
$8,7M
34.2%
335434
-
Rego Park Health Care
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Corona (Corona)
200
91.7%
+4%
2.55
+133%
-29%
0
16
0
195
A+
63
Herbert Tuchman Estate
$36,0M
$9,4M
26%
335379
Private / Shared Rooms

Places of interest near Cypress Garden Center for Nursing & Rehabilitation

Address 4.1 miles from city center — 0.83 miles to nearest hospital (Flushing Hospital Medical Center)

Address 139-66 35th Ave, Queens, NY 11354

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 247
Employees 189
Contractors 58
Staff to resident ratio 0.95:1
444% better than New York average

New York average ratio: 0.18:1

Avg staff/day 130
Average shift 7.3 hours
5% worse than New York average

New York average: 7.7 hours

Total staff hours (quarter) 86,726
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 34
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.2 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 118
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

19.2%

16,628 contractor hours this quarter

Licensed Practical Nurse: 18 Speech Language Pathologist: 11 Physical Therapy Aide: 9 Physical Therapy Assistant: 5 Respiratory Therapy Technician: 4 Registered Nurse: 4 Qualified Social Worker: 3 Other Dietary Services Staff: 2 Dental Services Staff: 1 Clinical Nurse Specialist: 1
Staff by category
Certified Nursing Assistant118011848,52691100%7.5
Registered Nurse3043410,22991100%7.5
Licensed Practical Nurse1018288,95191100%7.2
Clinical Nurse Specialist141153,45191100%7.3
Other Dietary Services Staff6283,25691100%7.3
Speech Language Pathologist011112,8717886%6.6
Physical Therapy Aide0992,5677987%6.7
Dental Services Staff5161,7578593%6.6
Respiratory Therapy Technician0441,6828391%8.5
Physical Therapy Assistant0551,2607481%6.3
Nurse Practitioner2024666673%7.1
Administrator1014556571%7
Qualified Social Worker0334236369%6.7
Dietitian1014206066%7
Mental Health Service Worker2024115864%6.9
118 Certified Nursing Assistant
% of Days 100%
34 Registered Nurse
% of Days 100%
28 Licensed Practical Nurse
% of Days 100%
15 Clinical Nurse Specialist
% of Days 100%
8 Other Dietary Services Staff
% of Days 100%
11 Speech Language Pathologist
% of Days 86%
9 Physical Therapy Aide
% of Days 87%
6 Dental Services Staff
% of Days 93%
4 Respiratory Therapy Technician
% of Days 91%
5 Physical Therapy Assistant
% of Days 81%
2 Nurse Practitioner
% of Days 73%
1 Administrator
% of Days 71%
3 Qualified Social Worker
% of Days 69%
1 Dietitian
% of Days 66%
2 Mental Health Service Worker
% of Days 64%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
259 residents
Residents by payment source
Medicare
44 residents (17%)
Medicaid
194 residents (74.9%)
Private pay or other
21 residents (8.1%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.6
43% better than New York average

New York average: 9.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.5
37% better than New York average

New York average: 18.1

Long-stay resident measures
Significantly above average New York avg: 4.3 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.0%
64% better than New York average

New York average: 16.4%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 6.4%
61% better than New York average

New York average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.1%
In line with New York average

New York average: 21.4%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.5%
17% better than New York average

New York average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.5%
38% better than New York average

New York average: 7.2%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.2%
84% better than New York average

New York average: 1.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.4%
38% worse than New York average

New York average: 6.1%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 80.5%
345% worse than New York average

New York average: 18.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.9%
37% better than New York average

New York average: 12.6%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
9% better than New York average

New York average: 91.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
In line with New York average

New York average: 95.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.39
19% better than New York average

New York average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.64
53% better than New York average

New York average: 1.35

Short-stay resident measures
Significantly above average New York avg: 3.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 65.4%
15% worse than New York average

New York average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.9%
32% better than New York average

New York average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 67.7%
14% worse than New York average

New York average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 18.1%
12% better than New York average

New York average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.4%
13% better than New York average

New York average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.0%
30% worse than New York average

New York average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 57.4%
7% better than New York average

New York average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 45.8%
10% worse than New York average

New York average: 50.6%

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled, New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

~$2,829/month (300% FBR, individual).

$30,182 (individual, higher due to NY Medicaid expansion).

Higher asset limit; urban density increases demand.

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+, New York resident, at risk of decline but not nursing home level.

~$2,500/month (individual, varies).

$15,000 (individual).

Cost-sharing required above certain income; urban/rural balance.

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+, NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

$50,000/year (household).

No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+, NYC resident, own and live in a 1-3 family home, co-op, or condo.

$58,399/year (household).

No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

One participant must be 60+ (host or guest), NYC resident, able to share living space.

No strict limit, but targets those needing cost relief.

Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.