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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Cypress Garden in Flushing, New York places importance on quality healthcare and technological innovation. With an emphasis on skilled nursing and rehabilitation, management and staff offer its best-in-class service when attending to any need a resident may have. As a member of the Excelsior Care Group, the results-driven home helps residents thrive to reach their fullest potential and cultivate holistic wellness.
All residents receive essential services such as concierge, scheduled transportation, housekeeping, and linen services, housekeeping. One of its specialties is rehabilitation services, focusing on occupational, speech, and physical; nursing services, focusing on orthopedic care, IV, wound management, and tube feeding. Other medical services include memory care and hospice care.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 361st out of 388 homes in New York. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 36m per day | ▼ 14% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 19m per day | ▼ 59% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 58m per day | ▼ 10% State avg: 2h 11m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 41m per day | ▼ 15% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▼ 14% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 27m per day | ▼ 4% State avg: 28m per day · National avg: 29m per day |
Higher than the New York average: 88.3%Cypress Garden Center for Nursing & Rehabilitation is legally operated by KPRH Iv Operations, LLC (For Profit).
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the nursing homes benchmark below for the typical New York score; higher is better.
Above the New York average for nursing homes.
New York nursing homes benchmark: C 74/100
Inspection score: 82 out of 100. Letter grade B-. Above the New York average for nursing homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 13 | This facility has 23% more total citations than a typical New York nursing home (16 vs. NY avg 13).↑ 23% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 11 | 20 | This facility has 45% fewer health citations than a typical New York nursing home (11 vs. NY avg 20).↓ 45% better |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 5 | 4 | This facility has 25% more life safety citations than a typical New York nursing home (5 vs. NY avg 4).↑ 25% worse |
|
Citations per year
Average citations per year since 2019.
| 2.3 | 1.9 | This facility has 21% more citations per year than a typical New York nursing home (2.3 vs. NY avg 1.9).↑ 21% worse |
|
Citations per inspection
Average citations per inspection.
| 3.2 | 1.4 | This facility has 129% more citations per inspection than a typical New York nursing home (3.2 vs. NY avg 1.4).↑ 129% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 5 | 9 | This facility has 44% fewer total inspections than a typical New York nursing home (5 vs. NY avg 9).↓ 44% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 2 | 4 | This facility has 50% fewer inspections with citations than a typical New York nursing home (2 vs. NY avg 4).↓ 50% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 40% | 44% | This facility has 4 percentage points lower inspection citation rate than a typical New York nursing home (40% vs. NY avg 44%).↓ 4% better |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 70 | 79 | This facility has 11% fewer total complaints than a typical New York nursing home (70 vs. NY avg 79).↓ 11% better |
|
Complaints per year
Average complaints per year since 2019.
| 10 | 11.3 | This facility has 12% fewer complaints per year than a typical New York nursing home (10 vs. NY avg 11.3).↓ 12% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.26 | 0.50 | This facility has 48% fewer complaints per bed than a typical New York nursing home (0.26 vs. NY avg 0.5).↓ 48% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 9 | 15 | This facility has 40% fewer complaint investigations than a typical New York nursing home (9 vs. NY avg 15).↓ 40% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 1, 2025, identified deficiencies related to resident abuse, specifically involving a licensed practical nurse pulling a combative resident into and out of an elevator, which was substantiated by video evidence and led to staff removal, suspension, police notification, and training. Earlier inspections showed a pattern of deficiencies in care planning, resident rights, environmental cleanliness, and assistance with activities of daily living, with issues such as failure to honor resident self-determination, unsafe and unsanitary conditions, and incomplete care for hearing impairments. Complaint investigations were mostly unsubstantiated except for the substantiated abuse case in the latest inspection. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history shows recurring challenges in resident care and environment, with corrective actions taken but no clear sustained improvement trend.
New York average 3.6
Last Health inspection on Sep 2024
New York average 18.5
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
11 of 12 citations resulted from standard inspections; and 1 of 12 resulted from complaint investigations.
100% better than New York averageNew York average: 0.2
100% better than New York averageNew York average: 0.2
Corrected
Corrected
Corrected
Corrected
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
13
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
12
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2017
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2025
Next scheduled court appearance on record across active cases.
May 01, 2026Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
424% better than New York average
5% worse than New York average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
35 total: 33 full-time employees and 2 contractors.
35
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hoursAssists with medical care and medications.
23 total: 9 full-time employees and 14 contractors.
23
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursHelps with daily care and mobility.
All 120 CNA Staff are full-time employees. No contractors work on this role.
120
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
15,137 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 120 | 0 | 120 | 48,792 | 92 | 100% | 7.4 |
| Registered Nurse | 33 | 2 | 35 | 11,277 | 92 | 100% | 7.2 |
| Licensed Practical Nurse | 9 | 14 | 23 | 8,073 | 92 | 100% | 7.4 |
| Other Dietary Services Staff | 6 | 2 | 8 | 3,150 | 92 | 100% | 7.2 |
| Speech Language Pathologist | 0 | 10 | 10 | 2,784 | 79 | 86% | 6.4 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 2,720 | 92 | 100% | 7.1 |
| Physical Therapy Aide | 0 | 9 | 9 | 2,283 | 92 | 100% | 6.7 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 2,234 | 90 | 98% | 8.4 |
| Physical Therapy Assistant | 0 | 6 | 6 | 2,022 | 83 | 90% | 5.9 |
| Dental Services Staff | 5 | 1 | 6 | 1,815 | 80 | 87% | 6.2 |
| Administrator | 2 | 0 | 2 | 462 | 66 | 72% | 7 |
| Qualified Social Worker | 0 | 2 | 2 | 422 | 62 | 67% | 6.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 392 | 56 | 61% | 7 |
| Dietitian | 1 | 0 | 1 | 189 | 27 | 29% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 91 | 13 | 14% | 7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.6
43% better than New York averageNew York average: 9.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.5
37% better than New York averageNew York average: 18.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
6.0%
64% better than New York averageNew York average: 16.4%
Percent of long-stay residents whose ability to move independently worsened
6.4%
61% better than New York averageNew York average: 16.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.1%
In line with New York averageNew York average: 21.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.5%
17% better than New York averageNew York average: 3.0%
Percent of long-stay high risk residents with pressure ulcers
4.5%
38% better than New York averageNew York average: 7.2%
Percent of long-stay residents with a urinary tract infection
0.2%
84% better than New York averageNew York average: 1.4%
Percent of long-stay residents who lose too much weight
8.4%
38% worse than New York averageNew York average: 6.1%
Percent of long-stay residents who have depressive symptoms
80.5%
345% worse than New York averageNew York average: 18.1%
Percent of long-stay residents who received an antipsychotic medication
7.9%
37% better than New York averageNew York average: 12.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
9% better than New York averageNew York average: 91.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
In line with New York averageNew York average: 95.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.39
19% better than New York averageNew York average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.64
53% better than New York averageNew York average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.4%
15% worse than New York averageNew York average: 76.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
32% better than New York averageNew York average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
67.7%
14% worse than New York averageNew York average: 78.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.1%
12% better than New York averageNew York average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.4%
13% better than New York averageNew York average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
30% worse than New York averageNew York average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
57.4%
7% better than New York averageNew York average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
45.8%
10% worse than New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
45% of new residents, usually for short-term rehab.
50% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
259Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Cypress Garden Center for Nursing & Rehabilitation based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #89 / 383Payroll — State benchmarkedThis home is ranked 89th out of 383 homes in New York. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
4.1 miles from city center
Estimated distance in miles from Queens's city center to Cypress Garden Center for Nursing & Rehabilitation's address, calculated via Google Maps.
— 0.83 miles to nearest hospital (Flushing Hospital Medical Center)
Add your location
Cypress Garden Center for Nursing & Rehabilitation is located in Queens, New York.
Here are the financial assistance programs available to residents in New York.
The information below is reported by the New York State Department of Health.
| Cypress Garden Center for Nursing & Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Queens (Flushing) | 268 | 97.0% | +10% | 2.58 | +16% | -28% | $0 | 82 | 12 | 4.0 | - | 268 | A+ | 96 | Kprh IV Operations, LLC (For Profit) | $46.7M | $22.4M | 48.1% | 335446 | ||||
| Hollis Park Manor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Queens (Jamaica) | 80 | 95.0% | +8% | 3.86 | +128% | +8% | $0 | 83 | 12 | 4.0 | - | 77 | - | 81 | Robert Izask | $12.2M | $8.1M | 66.2% | 335333 | ||||
| Fairview Rehab and Nursing Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Queens (Forest Hills) | 200 | 100.0% | +13% | 3.68 | +157% | +3% | $0 | 57 | 20 | 6.7 | - | 198 | A+ | 75 | Sara Klein | $61.4M | $23.8M | 38.9% | 335146 | ||||
| Little Neck Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Little Neck | 120 | 88.3% | 0% | 3.49 | 0% | -3% | $0 | 70 | 13 | 4.3 | - | 103 | - | 81 | Ingrid Scantlebury | $25.6M | $13.7M | 53.7% | 335434 | ||||
| Oceanview Nursing & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Far Rockaway | 102 | 94.1% | +7% | - | -100% | - | $0 | 76 | 21 | 7.0 | - | 96 | - | 76 | Louis Wolcowitz Estate | $16.8M | $9.8M | 58.1% | 335168 |
Cypress Garden Center for Nursing & Rehabilitation is in the Flushing neighborhood of Queens.
The legal owner and operator of Cypress Garden Center for Nursing & Rehabilitation is KPRH Iv Operations, LLC (For Profit).
Cypress Garden Center for Nursing & Rehabilitation has a walk score of 96. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Cypress Garden Center for Nursing & Rehabilitation's occupancy is 97%.
Cypress Garden Center for Nursing & Rehabilitation has 268 beds.
Cypress Garden Center for Nursing & Rehabilitation has had 16 recently reported deficiencies.
Yes — there are 6 photos of Cypress Garden Center for Nursing & Rehabilitation in the photo gallery on this page.
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