Desert Terrace Healthcare Center

Desert Terrace Healthcare Center is a Nursing Home in Arizona

Desert Terrace Healthcare Center is a Nursing Home in Arizona

Desert Terrace Healthcare Center

2509 N 24th St, Phoenix, AZ 85008 View Map

Desert Terrace Healthcare Center is a Nursing Home in Arizona

Desert Terrace Healthcare Center is a Nursing Home in Arizona

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Overview of Desert Terrace Healthcare Center

Conveniently set in Phoenix, AZ, Desert Terrace Healthcare Center is a welcoming community that offers excellent short-term rehabilitation and long-term care. The community features a team of reliable caregivers trained to help residents with their rehabilitation and daily needs. They also cater to the needs of those living with Alzheimer’s through their Integrated Cognitive Program and round-the-clock support.

In-house therapists are always available to support residents with their recovery needs or maintain their highest level of functionality. A full range of entertaining and enriching activities are offered daily to help keep everyone busy and happy. Here, residents find a comfortable environment to continue enjoying their desired life.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.90/day Arizona avg: 4.06/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Arizona avg: 3.3/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Arizona avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Arizona avg: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Arizona avg: 4.5/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 108

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Arizona average
Occupancy rate 81.3%
Residents per day (avg) 93
Occupancy rate
81.3%
Residents per day (avg)
93

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

10% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

37% of new residents, often for short stays.

Typical stay 19 days

Medicaid

53% of new residents, often for long-term daily care.

Typical stay 2 months

Finances and operations

Proprietary home
Corporation
Home revenue
$10.3M
Profit
$509.5K
Proprietary home Corporation
Home revenue
$10,290,313.00
Profit
$509,474.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.2M
51% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$4.5M
Total costs $9.8M
Bed community size
108-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 67 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: C+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Expiration
June 30, 2026

Additional licensing details

License number: NCI-237
CMS Certification Number: 35014
Qualification: Health Care

Ownership & operating entity

Desert Terrace Healthcare Center is legally operated by Desert Terrace Healthcare Center, and administrated by JUSTIN LEWIS.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Forrest Peterson, Manager

Care Services

Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs

Amenities & Lifestyle

Programs & Activities

Specific Programs
In-house Therapy, Skilled Nursing, Stay Active

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Transportation services icon
Transportation services icon

Transportation Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Desert Terrace Healthcare Center

Nursing Home Memory Care
Contact Desert Terrace Healthcare Center

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

22 visits/inspections

21 complaint inspections

Arizona average: 6 complaint visits

Arizona average: 5 inspections

21 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

Latest inspection

Date:September 3, 2025
Type:Complaint
Results:No deficiencies

14 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

12 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Compare Nursing Homes around Maricopa County

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Desert Terrace Healthcare Center
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Phoenix (Encanto Village)
102
No
C+
67
BANDERA HEALTHCARE LLC
81.3%
$10,284,748.00
$5,248,573.00
51%
93.20
3/5
3.8983
2/5
3/5
5/5
-
24
-
-9%
-4%
+12%
Private / Semi-Private Rooms
Phoenix Mountain Post-Acute
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Phoenix (Paradise Valley Village)
130
No
A+
67
Phoenix Mountain Post Acute
89.0%
$15,802,013.00
$7,920,337.00
50.1%
110.10
2/5
3.6237
1/5
3/5
5/5
1
30
2
+7%
-11%
+22%
Private / Semi-Private Rooms
Haven Health Sky Harbor
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Phoenix (Montezuma Heights)
120
No
-
60
CURRAN, BRIGHAM
45.4%
$5,226,231.00
$3,774,946.00
72.2%
113.40
2/5
2.8921
1/5
1/5
5/5
1
46
1
+11%
-29%
-38%
Private Rooms
Desert Peak Care Center
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Phoenix (South Mountain Village)
194
No
-
31
RAMI, ISAAC
66.5%
$19,802,131.00
$6,770,471.00
34.2%
143.60
1/5
5.6376
1/5
4/5
3/5
3
38
5
-42%
+39%
-9%
Private / Semi-Private Rooms
Springdale Village
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

Mesa
82
No
-
29
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
1 Bed / 2 Bed / Semi-Private Rooms

Places of interest near Desert Terrace Healthcare Center

Address 4.7 miles from city center

Address 2509 N 24th St, Phoenix, AZ 85008

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

154
Total Staff
149
Employees
5
Contractors
38,528
Total Hours (Quarter)
51
Avg Staff/Day
8.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse149.9 Yes
Licensed Practical Nurse339.3 Yes
Certified Nursing Assistant677.9 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
118 staff
8.5hs shift avg
Physicians & Practitioners
4 staff
8.5hs shift avg
Therapy Services
15 staff
7.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.8hs shift avg
Dietary Services
8 staff
9.4hs shift avg
Other Services
6 staff
7.8hs shift avg
Contractor Analysis
0.3%
of total hours from contractors
123 contractor hours this quarter
Registered Nurse: 2 Licensed Practical Nurse: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6706717,02291100%7.9
Licensed Practical Nurse312337,67691100%9.3
Registered Nurse122144,00291100%9.9
Dental Services Staff6062,5316571%7.8
Speech Language Pathologist5051,1486571%8.4
Other Dietary Services Staff7071,0098593%10.3
Physical Therapy Assistant3031,0037077%7.8
Physical Therapy Aide2029406875%7.9
Qualified Social Worker2026966875%5.8
Nurse Practitioner1015225864%9
Dietitian1015216571%8
Administrator1015206571%8
Respiratory Therapy Technician4045176571%7.6
Clinical Nurse Specialist3031822527%7.3
RN Director of Nursing4041761921%7.7
Occupational Therapy Assistant011642831%2.3

Health Inspection History

Total Health inspections 7
11% above Arizona average
Arizona average: 6.3

Last Health inspection on Jan 2025

Total Health citations 24
Near Arizona average
Arizona average: 23.2

3.43 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 20 citations
Complaint investigations 4 citations
Breakdown of citations
Critical Health citations 0
100% below Arizona average
Arizona average: 0.1
Serious Health citations 0
100% below Arizona average
Arizona average: 0.6
Moderate Health citations 23

Minor Health citations 1
Citations history (last 3 years)
Abuse/Neglect moderate citation Jan 24, 2025
Corrected

Abuse/Neglect moderate citation Oct 10, 2024
Corrected

Quality of Care moderate citation Jul 03, 2024
Corrected

Pharmacy moderate citation Jan 16, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Bandera Healthcare
Resident Census by Payment Source
74 Total Residents
Medicare 3 (4.1%)
Medicaid 56 (75.7%)
Private Pay/Other 15 (20.3%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 8.6
13% worse than Arizona average
Arizona average: 7.6
Functional decline score 19.8
23% worse than Arizona average
Arizona average: 16.1
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 10.2%
10% below Arizona average.

Walking Ability Worsened 17.1%
8% above Arizona average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 32.2%
54% above Arizona average.
Safety & clinical stability

Falls with Major Injury 1.4%
36% below Arizona average.

High Risk Residents with Pressure Ulcers 5.6%
11% above Arizona average.

Urinary Tract Infection 0.0%
100% below Arizona average.
Emotional & behavioral wellbeing

Depressive Symptoms 3.1%
30% below Arizona average.

Antipsychotic Use 8.6%
16% below Arizona average.
Preventive care

Pneumococcal Vaccine 81.6%
16% below Arizona average.

Influenza Vaccine 92.4%
2% below Arizona average.
Nutrition & physical health

Lost Too Much Weight 8.8%
62% above Arizona average.
Short-stay resident measures
Pneumococcal Vaccine 81.8%

11% worse than Arizona average
Antipsychotic medication increase 0.0%

100% better than Arizona average
Influenza Vaccine 76.7%

12% worse than Arizona average

Guides for Better Senior Living

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Financial Aid for Arizona Seniors

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Arizona Long Term Care System

ALTCS

Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+, Arizona resident, at risk of institutionalization.

~$2,000/month (individual, varies).

$10,000 (individual).

Limited funding; waitlists common.

Senior Community Service Employment Program (SCSEP)

AZ SCSEP

Age 55+, Arizona resident, unemployed, low-income.

~$1,519/month (125% of poverty level, individual).

Not specified; income-driven.

Wages at highest of federal/state/local minimum ($14.35/hour in 2025).

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority, Arizona resident, own/rent home, low-income.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+, Arizona resident, very low income, able to live independently with support.

~$1,645/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

Limited units; high demand in metro areas like Phoenix.

Arizona CARES Program

AZ CARES

Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).

Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

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