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Conveniently set in Phoenix, AZ, Desert Terrace Healthcare Center is a welcoming community that offers excellent short-term rehabilitation and long-term care. The community features a team of reliable caregivers trained to help residents with their rehabilitation and daily needs. They also cater to the needs of those living with Alzheimer’s through their Integrated Cognitive Program and round-the-clock support.
In-house therapists are always available to support residents with their recovery needs or maintain their highest level of functionality. A full range of entertaining and enriching activities are offered daily to help keep everyone busy and happy. Here, residents find a comfortable environment to continue enjoying their desired life.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered nurse hours per resident per day.
Nurse aide hours per resident per day.
Total number of nurse staff hours per resident per day on weekends.
Physical therapist staff hours per resident per day.
Registered nurse hours per resident per day on weekends.
Offers a balance of services and community atmosphere.
Lower occupancy suggests more openings may be available.
Most residents stay for extended periods and receive ongoing daily care.
10% of new residents, usually for short-term rehab.
37% of new residents, often for short stays.
53% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Desert Terrace Healthcare Center is legally operated by Desert Terrace Healthcare Center, and administrated by JUSTIN LEWIS.
Key information about the people who lead and staff this community.
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Transportation Services
Recreational Activities
Exercise Programs
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
21 complaint inspections
Arizona average: 6 complaint visits
Arizona average: 5 inspections
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Arizona average: 6 complaints
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arizona average: 12 violations
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
The most recent inspection on September 3, 2025, found no deficiencies. Earlier inspections showed a pattern of occasional deficiencies primarily related to abuse reporting, quality of care, care planning, health services policies, pharmacy services, and Life Safety Code issues such as fire safety and electrical system maintenance. Complaint investigations were mostly unsubstantiated, with one deficiency cited for abuse reporting in January 2025 and a few others related to care and administrative policies in prior reports. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The overall trend suggests improvement, as recent inspections have consistently found no deficiencies.
Arizona average 6.3
Last Health inspection on Jan 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 24 citations resulted from standard inspections; and 4 of 24 resulted from complaint investigations.
0
100% better than Arizona average
Arizona average: 0.1
0
100% better than Arizona average
Arizona average: 0.6
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 24, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Oct 10, 2024
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 03, 2024
Corrected
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jan 16, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
4.7 miles from city center
2509 N 24th St, Phoenix, AZ 85008
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
14% better than Arizona average
Arizona average ratio: 1.83:1
0% compared with Arizona average
Arizona average: 8.5 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hours
This role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
This role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
No contractors work on this role.
Total hours from contractors
123 contractor hours this quarter
| Certified Nursing Assistant | 67 | 0 | 67 | 17,022 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 31 | 2 | 33 | 7,676 | 91 | 100% | 9.3 |
| Registered Nurse | 12 | 2 | 14 | 4,002 | 91 | 100% | 9.9 |
| Dental Services Staff | 6 | 0 | 6 | 2,531 | 65 | 71% | 7.8 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,148 | 65 | 71% | 8.4 |
| Other Dietary Services Staff | 7 | 0 | 7 | 1,009 | 85 | 93% | 10.3 |
| Physical Therapy Assistant | 3 | 0 | 3 | 1,003 | 70 | 77% | 7.8 |
| Physical Therapy Aide | 2 | 0 | 2 | 940 | 68 | 75% | 7.9 |
| Qualified Social Worker | 2 | 0 | 2 | 696 | 68 | 75% | 5.8 |
| Nurse Practitioner | 1 | 0 | 1 | 522 | 58 | 64% | 9 |
| Dietitian | 1 | 0 | 1 | 521 | 65 | 71% | 8 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 517 | 65 | 71% | 7.6 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 182 | 25 | 27% | 7.3 |
| RN Director of Nursing | 4 | 0 | 4 | 176 | 19 | 21% | 7.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 64 | 28 | 31% | 2.3 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
13% worse than Arizona average
Arizona average: 7.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.8
23% worse than Arizona average
Arizona average: 16.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.2%
10% better than Arizona average
Arizona average: 11.2%
Percent of long-stay residents whose ability to move independently worsened
17.1%
8% worse than Arizona average
Arizona average: 15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.2%
54% worse than Arizona average
Arizona average: 20.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
36% better than Arizona average
Arizona average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
5.6%
11% worse than Arizona average
Arizona average: 5.1%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arizona average
Arizona average: 1.3%
Percent of long-stay residents who lose too much weight
8.8%
62% worse than Arizona average
Arizona average: 5.4%
Percent of long-stay residents who have depressive symptoms
3.1%
30% better than Arizona average
Arizona average: 4.5%
Percent of long-stay residents who received an antipsychotic medication
8.6%
16% better than Arizona average
Arizona average: 10.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.6%
16% worse than Arizona average
Arizona average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
In line with Arizona average
Arizona average: 94.6%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.8%
11% worse than Arizona average
Arizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arizona average
Arizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.7%
12% worse than Arizona average
Arizona average: 87.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
42.2%
72% worse than Arizona average
Arizona average: 24.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
23.8%
122% worse than Arizona average
Arizona average: 10.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arizona average
Arizona average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
52.0%
In line with Arizona average
Arizona average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
53.1%
5% better than Arizona average
Arizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Historical financial and operational data for Desert Terrace Healthcare Center based on CMS SNF Cost Reports.
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