Desert Terrace Healthcare Center

Desert Terrace Healthcare Center is a Nursing Home in Arizona

Desert Terrace Healthcare Center is a Nursing Home in Arizona

Desert Terrace Healthcare Center

2509 N 24th St, Phoenix, AZ 85008 View Map

Desert Terrace Healthcare Center is a Nursing Home in Arizona

Desert Terrace Healthcare Center is a Nursing Home in Arizona

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Overview of Desert Terrace Healthcare Center

Conveniently set in Phoenix, AZ, Desert Terrace Healthcare Center is a welcoming community that offers excellent short-term rehabilitation and long-term care. The community features a team of reliable caregivers trained to help residents with their rehabilitation and daily needs. They also cater to the needs of those living with Alzheimer’s through their Integrated Cognitive Program and round-the-clock support.

In-house therapists are always available to support residents with their recovery needs or maintain their highest level of functionality. A full range of entertaining and enriching activities are offered daily to help keep everyone busy and happy. Here, residents find a comfortable environment to continue enjoying their desired life.

602-273-1347
Home Information DESERT TERRACE HEALTHCARE CENTER
  • Occupancy levels track close to the statewide midpoint, indicating balanced availability. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income exceeds the majority of state facilities, highlighting strong profitability.

  • Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights hover around the statewide average, supporting a diversified mix.

Occupancy
Beds
108
Occupancy
80.0%
Total Bed Days Available
37230
Avg. Length of Stay
36 days
Avg. Residents per Day
93
Finance
Home Revenue
$10,370,533.00
Payroll Costs
$4,476,264.00
Profit
$993,041.00
Total Home Costs
$10,090,515.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
43.2%
House Specifics:
CCN
35014
Owner Name
BANDERA HEALTHCARE LLC
Rural vs. Urban
Urban
County
Maricopa
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
846
Total Discharges
826
% Medicaid Admissions
55%
% Medicare Admissions
8%
% Private Pay Admissions
37%
% Medicaid Discharges
55%
% Medicare Discharges
8%
% Private Pay Discharges
37%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
2 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
3 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
3.90 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
22649
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1501
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
5593
Bed community size
108-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 67 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: C+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License Status
Active
Facility Type
Nursing Care Institution
License Expiration
June 30, 2026

Additional licensing details

License number: NCI-237
CMS Certification Number: 35014
Qualification: Health Care

Ownership & operating entity

Desert Terrace Healthcare Center is legally operated by Desert Terrace Healthcare Center, and administrated by JUSTIN LEWIS.

Administrator: JUSTIN LEWIS
Nonprofit ownership: No

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Forrest Peterson, Manager

What does this home offer?

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Housing Options: Private / Semi-Private Rooms

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Building Type: Single-story

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Dining Services

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Housekeeping Services

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Transportation Services

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Recreational Activities

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Exercise Programs

Types of Care at Desert Terrace Healthcare Center

Nursing Home Memory Care
Contact Desert Terrace Healthcare Center

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Quality Rating
A Highest rating

Based on state quality rating data.

Inspection History

In Arizona, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

22 visits/inspections

21 complaint inspections

22 routine inspections

Latest inspection

Date:September 3, 2025
Type:Complaint
Results:No deficiencies

21 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Arizona average: 6 complaints

14 violations

Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Arizona average: 12 violations

Places of interest near Desert Terrace Healthcare Center

Address 4.7 miles from city center

Address 2509 N 24th St, Phoenix, AZ 85008

Calculate Travel Distance to Desert Terrace Healthcare Center

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Comparison Chart

The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
Compare Nursing Homes around Maricopa County
Desert Peak Care Center
MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Phoenix
194
No
-
31
RAMI, ISAAC
68.1%
$10,711,175.00
$2,720,002.00
25.4%
143.60
1/5
5.6376
1/5
4/5
3/5
3
Private / Semi-Private Rooms
Haven Health Sky Harbor
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Phoenix
120
No
-
60
CURRAN, BRIGHAM
88.3%
$10,054,399.00
$7,968,881.00
79.3%
113.40
2/5
2.8921
1/5
1/5
5/5
1
Private Rooms
Phoenix Mountain Post-Acute
MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Phoenix
130
No
A+
67
Phoenix Mountain Post Acute
86.9%
$13,913,642.00
$6,936,907.00
49.9%
110.10
2/5
3.6237
1/5
3/5
5/5
1
Private / Semi-Private Rooms
Desert Terrace Healthcare Center
MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Phoenix
108
No
C+
67
BANDERA HEALTHCARE LLC
80.0%
$10,370,533.00
$4,476,264.00
43.2%
93.20
3/5
3.8983
2/5
3/5
5/5
-
Private / Semi-Private Rooms
Springdale Village
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

SNF

24/7 care needed

Mesa
82
No
-
29
MILLER, LAURA
10.9%
$7,015,572.00
$4,776,087.00
68.1%
27.80
2/5
4.2653
2/5
1/5
5/5
-
1 Bed / 2 Bed / Semi-Private Rooms

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

154
Total Staff
149
Employees
5
Contractors
38,528
Total Hours (Quarter)
51
Avg Staff/Day
8.3
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse149.9 Yes
Licensed Practical Nurse339.3 Yes
Certified Nursing Assistant677.9 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
118 staff
8.5hs shift avg
Physicians & Practitioners
4 staff
8.5hs shift avg
Therapy Services
15 staff
7.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
5.8hs shift avg
Dietary Services
8 staff
9.4hs shift avg
Other Services
6 staff
7.8hs shift avg
Contractor Analysis
0.3%
of total hours from contractors
123 contractor hours this quarter
Registered Nurse: 2 Licensed Practical Nurse: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6706717,02291100%7.9
Licensed Practical Nurse312337,67691100%9.3
Registered Nurse122144,00291100%9.9
Dental Services Staff6062,5316571%7.8
Speech Language Pathologist5051,1486571%8.4
Other Dietary Services Staff7071,0098593%10.3
Physical Therapy Assistant3031,0037077%7.8
Physical Therapy Aide2029406875%7.9
Qualified Social Worker2026966875%5.8
Nurse Practitioner1015225864%9
Dietitian1015216571%8
Administrator1015206571%8
Respiratory Therapy Technician4045176571%7.6
Clinical Nurse Specialist3031822527%7.3
RN Director of Nursing4041761921%7.7
Occupational Therapy Assistant011642831%2.3

Health Inspection History

Source: CMS Health Citations (Apr 2021 – Jan 2025)

7
Inspections
24
Total Citations
0
Critical (J-L)
0
Serious (G-I)
3.43
Citations/Inspection
Jan 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
23
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
10
42% of total
Resident Rights
4
17% of total
Pharmacy Services
3
13% of total
Abuse, Neglect & Exploitation
2
8% of total
Infection Control
1
4% of total
Citation Sources
Standard Inspections 20
Complaint Investigations 4
State Comparison (AZ)
Avg Citations (State)
23.2
This Facility: 24
Avg Critical (State)
0.1
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jan 24, 2025 D Abuse/NeglectF0600 Corrected
Oct 10, 2024 D Abuse/NeglectF0600 Corrected
Jul 03, 2024 D Quality of CareF0684 Corrected
Jan 16, 2024 E PharmacyF0755 Corrected
Oct 20, 2023 D Quality of CareF0680 Corrected
Sep 09, 2022 B Nursing ServicesF0732 Corrected
Sep 09, 2022 E PharmacyF0755 Corrected
Sep 09, 2022 E PharmacyF0757 Corrected
Sep 09, 2022 E Quality of CareF0676 Corrected
Sep 09, 2022 E Quality of CareF0677 Corrected
Sep 09, 2022 E Quality of CareF0686 Corrected
Sep 09, 2022 D Quality of CareF0691 Corrected
Sep 09, 2022 D Quality of CareF0695 Corrected
Sep 09, 2022 D Care PlanningF0658 Corrected
Sep 09, 2022 D Resident RightsF0552 Corrected
Sep 09, 2022 D Resident RightsF0580 Corrected
Apr 08, 2021 E Infection ControlF0880 Corrected
Apr 08, 2021 E Nursing ServicesF0725 Corrected
Apr 08, 2021 D Quality of CareF0684 Corrected
Apr 08, 2021 D Quality of CareF0690 Corrected
Apr 08, 2021 D Quality of CareF0695 Corrected
Apr 08, 2021 D Care PlanningF0655 Corrected
Apr 08, 2021 E Resident RightsF0550 Corrected
Apr 08, 2021 D Resident RightsF0554 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Arizona Seniors

Program
State Program Name
Eligibility
Benefits
Arizona Long Term Care System
ALTCS
  • General: Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • AZ Specifics: Covers tribal members; rural outreach.
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
Non-Medical Home and Community Based Services
AZ DES Non-Medical HCBS
  • General: Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits: ~$2,000/month (individual, varies).
  • Asset Limits: $10,000 (individual).
  • AZ Specifics: Limited funding; waitlists common.
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
Senior Community Service Employment Program (SCSEP)
AZ SCSEP
  • General: Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025): ~$1,519/month (125% of poverty level, individual).
  • Asset Limits: Not specified; income-driven.
  • AZ Specifics: Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
Weatherization Assistance Program (WAP)
AZ WAP
  • General: Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • AZ Specifics: High demand in rural desert areas; limited annual funds.
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
Section 202 Supportive Housing for the Elderly
AZ Section 202
  • General: Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025): ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits: $10,000 (individual, excludes home if owned).
  • AZ Specifics: Limited units; high demand in metro areas like Phoenix.
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
Arizona CARES Program
AZ CARES
  • General: Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • AZ Specifics: Focus on rural access; complements ALTCS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical Home and Community Based Services (HCBS)
AZ DES Non-Medical HCBS
  • General: Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits: Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits: Not specified; income-driven eligibility.
  • AZ Specifics: Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

Claim What’s Yours Financial Aid for Arizona Seniors

ALTCS

Arizona Long Term Care System

Requirements:
  • General:
    Age 65+ or disabled, Arizona resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • AZ Specifics:
    Covers tribal members; rural outreach.
Benefits without Contact:
  • Services: In-home care (6-8 hours/day), assisted living, nursing home care, medical services, transportation (10 trips/month).
AZ DES Non-Medical HCBS

Non-Medical Home and Community Based Services

Requirements:
  • General:
    Age 60+, Arizona resident, at risk of institutionalization.
  • Income Limits:
    ~$2,000/month (individual, varies).
  • Asset Limits:
    $10,000 (individual).
  • AZ Specifics:
    Limited funding; waitlists common.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), respite care (up to 10 days/year), adult day care (~$60/day).
AZ SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, Arizona resident, unemployed, low-income.
  • Income Limits (2025):
    ~$1,519/month (125% of poverty level, individual).
  • Asset Limits:
    Not specified; income-driven.
  • AZ Specifics:
    Wages at highest of federal/state/local minimum ($14.35/hour in 2025).
Benefits without Contact:
  • Services: Paid training (20 hours/week), job placement (avg. $300-$500/month earnings), career counseling.
AZ WAP

Weatherization Assistance Program (WAP)

Requirements:
  • General:
    Age 60+ priority, Arizona resident, own/rent home, low-income.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • AZ Specifics:
    High demand in rural desert areas; limited annual funds.
Benefits without Contact:
  • Services: Insulation, weather stripping, HVAC repairs (avg. $500-$1,000/year savings).
AZ Section 202

Section 202 Supportive Housing for the Elderly

Requirements:
  • General:
    Age 62+, Arizona resident, very low income, able to live independently with support.
  • Income Limits (2025):
    ~$1,645/month (50% of area median income, individual, varies by county).
  • Asset Limits:
    $10,000 (individual, excludes home if owned).
  • AZ Specifics:
    Limited units; high demand in metro areas like Phoenix.
Benefits without Contact:
  • Services: Subsidized rent (30% of income, e.g., $300-$500/month), on-site services (housekeeping, transportation, ~$200/month value).
AZ CARES

Arizona CARES Program

Requirements:
  • General:
    Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • AZ Specifics:
    Focus on rural access; complements ALTCS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
AZ DES Non-Medical HCBS

AZ DES Non-Medical Home and Community Based Services (HCBS)

Requirements:
  • General:
    Age 60+ or disabled, Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
  • Income Limits:
    Above Medicaid threshold but low-income (~$1,500-$2,500/month, varies by region).
  • Asset Limits:
    Not specified; income-driven eligibility.
  • AZ Specifics:
    Targets those ineligible for ALTCS; prioritizes rural and tribal areas.
Benefits without Contact:
  • Services: Homemaker services (3-5 hours/week), personal care (limited hours), respite care (up to 10 days/year), transportation (~5 trips/month).

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