Phoenix Mountain Post-Acute

Nursing Home, Memory Care & Skilled Nursing · Phoenix, AZ

CMS overall rating

13232 N Tatum Blvd, Phoenix, AZ 85032 View map

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Phoenix Mountain Post-Acute accepts Medicare, Medicaid, and private pay.

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Phoenix Mountain Post-Acute accepts Medicare, Medicaid, and private pay.

Overview of Phoenix Mountain Post-Acute

Embrace the warmth of being surrounded by compassionate people with Phoenix Mountain Post-Acute, an excellent community in Phoenix, AZ for short-term rehabilitation and long-term care. The community curates a personalized care plan for every resident, ensuring they receive the proper care and support they need. They also offer a specialized therapy program for those living with memory conditions, helping them maintain their cognition and continue enjoying their usual lifestyle.

Dedicated to creating a warm and active environment, the community offers an array of exciting and informative activities tailored to everyone’s interests. With the support of a 24/7 care team, residents don’t have to worry about their safety and care needs. Enjoy a safe, cozy, and healing environment that fosters quick recovery and a high quality of life with Phoenix Mountain Post-Acute.

Facility Direct Line (602) 996-5200 contact-PhoenixMountain@ensignservices.net

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Arizona averages

Total nursing care This home is ranked 38th out of 58 homes in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 37m

11% below state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

32m

LPN / LVN

45m

Nurse Aide

2h 11m

Weekend Total Nursing

3h 16m

Physical Therapist

Weekend RN

30m

All 6 underlying metrics fall below the state average

Capacity and availability

54 days

130-bed community

A larger shared setting that may offer more common spaces and organized community services.

28 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 67 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate

80%

Higher than the Arizona average: 72.7%

Occupied beds

104 / 130

Average occupied beds in Arizona homes 84 beds

Facility TypeNursing Care Institution

StatusActive

ExpirationMarch 31, 2027

License NumberNCI-2673

CMS Certification Number35072

QualificationHealth Care

Phoenix Mountain Post-Acute is legally operated by Phoenix Mountain Post Acute, and administered by Tyler J Petty.

OwnerLookout Mountain Healthcare LLC

Accept Medicare

Rehabilitation Services

24-Hour Staffing

Activities

Since 2020 · 6 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 52 deficiencies 24 complaints 26 inspections

Inspection Score

17 points below the Arizona average for nursing homes (82/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Arizona state average

Overall vs. AZ average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	52	9	This facility has 478% more total deficiencies than a typical Arizona nursing home (52 vs. AZ avg 9).↑ 478% worse Rank #389 / 399 Total deficiencies — State benchmarked This home is ranked 389th out of 399 homes in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 399 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Average deficiencies per inspection.	2.0	1.8	This facility has 11% more deficiencies per inspection than a typical Arizona nursing home (2 vs. AZ avg 1.8).↑ 11% worse Rank #172 / 399 Deficiencies per inspection — State benchmarked This home is ranked 172nd out of 399 homes in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 399 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Enforcement actions Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.	1	0.9	This facility has 11% more enforcement actions than a typical Arizona nursing home (1 vs. AZ avg 0.9).↑ 11% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all inspections conducted at this facility.	26	5	This facility has had 420% more total inspections than the Arizona average (26 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 420% more

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	24	6	This facility has 300% more total complaints than a typical Arizona nursing home (24 vs. AZ avg 6).↑ 300% worse Rank #484 / 486 Total complaints — State benchmarked This home is ranked 484th out of 486 homes in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 486 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2020.	4	1	This facility has 300% more complaints per year than a typical Arizona nursing home (4 vs. AZ avg 1).↑ 300% worse

Show Inspection Reports

Inspections Since 2020 · 6 years of data

Total health inspections 6

Arizona average 6.3

Last Health inspection on Jul 2025

Total health citations

Arizona average 23.2

Citations per inspection

Arizona average 3.82

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 30 citations resulted from standard inspections; and 7 of 30 resulted from complaint investigations.

Breakdown of citation severity (last 6 years)

Critical health citations

100% better than Arizona average

Arizona average: 0.1

Serious health citations

233% worse than Arizona average

Arizona average: 0.6

0 critical citations Arizona average: 0.1

2 serious citations Arizona average: 0.6

28 moderate citations Arizona average: 22.3

0 minor citations Arizona average: 0.2

Citations history (last 6 years)

Administration moderate citation Jul 11, 2025

Corrected

Environmental moderate citation Jul 11, 2025

Corrected

Quality of Care moderate citation Jul 11, 2025

Corrected

Resident Rights moderate citation Jul 11, 2025

Corrected

Total staff 156

Employees 154

Contractors 2

Staff to resident ratio 1.50 : 1

17% fewer staff per resident than Arizona average

Avg staff/day 53

Average shift 8.9 hours

5% better than Arizona average

Total staff hours (quarter) 43,154

Nursing staff breakdown

10.3 hours

9.2 hours

9.3 hours

Contractor staffing

111 contractor hours this quarter

Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	76	0	76	22,473	92	100%	9.3
Licensed Practical Nurse	26	0	26	7,086	92	100%	9.2
Registered Nurse	15	0	15	4,434	92	100%	10.3
Dental Services Staff	7	0	7	1,861	91	99%	8.5
Other Dietary Services Staff	6	0	6	1,220	90	98%	7.4
Physical Therapy Assistant	5	0	5	844	77	84%	6.4
Speech Language Pathologist	3	0	3	812	64	70%	6.9
Physical Therapy Aide	3	0	3	715	72	78%	5.6
RN Director of Nursing	1	0	1	598	73	79%	8.2
Nurse Practitioner	1	0	1	594	66	72%	9
Administrator	1	0	1	528	66	72%	8
Clinical Nurse Specialist	4	0	4	520	58	63%	7.5
Dietitian	1	0	1	496	62	67%	8
Respiratory Therapy Technician	3	0	3	475	65	71%	6.7
Qualified Social Worker	2	0	2	386	59	64%	5.4
Occupational Therapy Assistant	0	1	1	84	6	7%	14
Medical Director	0	1	1	27	21	23%	1.3

76 Certified Nursing Assistant

% of Days 100%

26 Licensed Practical Nurse

% of Days 100%

15 Registered Nurse

% of Days 100%

7 Dental Services Staff

% of Days 99%

View All Staffing Data in Phoenix

Total fines amount $8K

74% lower than Arizona average

Arizona average: $30K

Number of fines 1

40% fewer fines than Arizona average

Arizona average: 1.7

Payment Denials 0

100% fewer payment denials than Arizona average

Arizona average: 0.1

Fines amount comparison

This facility $8K

Arizona average $30K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Jun 11, 2024 · $8K

Civil Money Penalty Jun 11, 2024

$8K

Last updated: Jan 2026

High-risk clinical events score 7.8

In line with Arizona average

Arizona average: 7.6

Functional decline score 16.8

In line with Arizona average

Arizona average: 16.1

Long-stay resident measures

Significantly above average Arizona avg: 3.8

Need for Help with Daily Activities Increased 10.4%

7% better than Arizona average

Arizona average: 11.2%

Walking Ability Worsened 18.2%

15% worse than Arizona average

Arizona average: 15.8%

Low Risk Residents with Bowel/Bladder Incontinence 21.6%

In line with Arizona average

Arizona average: 20.8%

Falls with Major Injury 1.1%

47% better than Arizona average

Arizona average: 2.1%

High Risk Residents with Pressure Ulcers 3.8%

24% better than Arizona average

Arizona average: 5.1%

Urinary Tract Infection 0.3%

79% better than Arizona average

Arizona average: 1.3%

Lost Too Much Weight 5.5%

In line with Arizona average

Arizona average: 5.4%

Depressive Symptoms 0.0%

100% better than Arizona average

Arizona average: 4.5%

Antipsychotic Use 2.1%

80% better than Arizona average

Arizona average: 10.3%

Pneumococcal Vaccine 98.9%

In line with Arizona average

Arizona average: 97.2%

Influenza Vaccine 89.5%

5% worse than Arizona average

Arizona average: 94.6%

Short-stay resident measures

Significantly above average Arizona avg: 4.2

Pneumococcal Vaccine 97.9%

7% better than Arizona average

Arizona average: 91.5%

Antipsychotic medication increase 0.4%

61% better than Arizona average

Arizona average: 1.0%

Influenza Vaccine 78.5%

10% worse than Arizona average

Arizona average: 87.3%

Re-hospitalized after SNF stay 18.9%

23% better than Arizona average

Arizona average: 24.6%

Emergency department visits 4.1%

62% better than Arizona average

Arizona average: 10.7%

Falls with major injury 0.0%

100% better than Arizona average

Arizona average: 0.8%

Ability to care for self at discharge 69.8%

30% better than Arizona average

Arizona average: 53.7%

Successful return to home or community 66.9%

32% better than Arizona average

Arizona average: 50.6%

Breakdown by payment type

Medicare

13% of new residents, usually for short-term rehab.

Typical stay 18 days

Private pay

58% of new residents, often for short stays.

Typical stay 17 days

Medicaid

29% of new residents, often for long-term daily care.

Typical stay 4 - 5 months

Total residents 104

Medicare

4.8% of residents

Medicaid

76% of residents

Private pay or other

19.2% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Phoenix Mountain Post-Acute from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 89.0% ↓ 1.3pp vs 2022

Net Patient Income $2.3M ↑ ~$96.8K vs 2022

Payroll Costs $9.0M ↑ ~$1.0M vs 2022

Operating Margin 14.1% ↓ 0.5pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2020	2021	2022	2023
Occupancy %	87.1%	85.8%	86.1%	87.0%	83.8%	80.6%	82.5%	81.3%	89.1%	88.7%	90.2%	89.0%
Beds	130	130	130	130	130	130	130	130	130	130	130	130
Net Income	$350,559	$71,485	$89,152	$176,297	$342,219	$195,519	$410,411	-$338,929	$1,731,645	$2,342,886	$2,267,421	$2,357,369
Gross Revenue	$11,056,497	$13,466,004	$13,937,156	$15,894,213	$16,649,640	$16,172,612	$16,583,491	$17,136,494	$11,438,264	$12,662,863	$13,913,642	$15,802,013
Operating Expenses	$9,002,512	$8,989,158	$8,739,762	$8,677,210	$8,802,795	$8,920,275	$9,331,846	$10,410,561	$11,252,615	$11,739,213	$13,140,620	$14,312,707
Net Patient Income	$267,439	$29,139	-$159,413	-$59,433	-$97,703	-$424,448	-$191,039	-$973,911	$1,687,039	$2,326,559	$2,251,139	$2,347,895
Net Patient Revenue	$9,269,951	$9,018,297	$8,580,349	$8,617,777	$8,705,092	$8,495,827	$9,140,807	$9,436,650	$12,939,654	$14,065,772	$15,391,759	$16,660,602
Payroll Costs	$6,082,043	$6,090,154	$5,503,507	$5,590,091	$5,650,932	$5,821,804	$6,038,766	$6,579,270	$7,046,329	$7,382,763	$7,955,492	$8,975,320
Operating Margin %	2.9%	0.3%	-1.9%	-0.7%	-1.1%	-5.0%	-2.1%	-10.3%	13.0%	16.5%	14.6%	14.1%
Medicare %	12.4%	9.6%	9.7%	7.9%	9.2%	9.7%	8.6%	11.0%	7.7%	8.8%	7.1%	4.4%
Medicaid %	73.5%	68.2%	74.6%	76.1%	71.2%	74.3%	69.6%	63.6%	72.9%	67.7%	70.9%	76.5%
Private %	14.1%	22.2%	15.7%	16.0%	19.7%	16.0%	21.8%	25.4%	19.4%	23.4%	22.0%	19.1%
Net Patient Revenue/Day	$224	$221	$210	$209	$219	$222	$233	$245	$305	$334	$360	$395
Cost/Day	$218	$220	$214	$210	$221	$233	$238	$270	$266	$279	$307	$339
Avg Length of Stay	135.1 days	156.9 days	128.5 days	118.6 days	116.0 days	111.9 days	117.6 days	68.8 days	68.0 days	58.0 days	52.8 days	54.1 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$16.7M

Net patient income

$2.3M

For-profit Corporation

Net patient revenue

$16.7M

Net patient income

$2.3M

Other income

$9.5K

Payroll costs

$9.0M 53.9% of net patient revenue

Other operating costs

$5.3M

Total costs

$14.3M

What does this home offer?

No pets allowed

Housing Options: Private / Semi-Private Rooms

Building Type: Single-story

Housekeeping Services

Transportation Services

Recreational Activities

Exercise Programs

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (58% of admissions), and a typical private pay stay runs around 17 days.

Coverage residents most often arrive under.

Medicare 13%

Private pay 58%

Medicaid 29%

Coverage residents most often leave under.

Medicare 12%

Private pay 60%

Medicaid 28%

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Nursing Home Explorer

Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

What neighborhood is Phoenix Mountain Post-Acute in?

Phoenix Mountain Post-Acute is in the Paradise Valley Village neighborhood of Phoenix.

Who is the owner of Phoenix Mountain Post-Acute?

Phoenix Mountain Post-Acute is legally operated by Lookout Mountain Healthcare LLC, and administered by Tyler J Petty.

Is Phoenix Mountain Post-Acute in a walkable area?

Phoenix Mountain Post-Acute has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Phoenix Mountain Post-Acute?

According to AZ state health department records, Phoenix Mountain Post-Acute's license number is NCI-2673.

When does Phoenix Mountain Post-Acute's license expire?

According to AZ state health department records, Phoenix Mountain Post-Acute's license expires on March 31, 2027.

What is the occupancy rate at Phoenix Mountain Post-Acute?

Phoenix Mountain Post-Acute's occupancy is 80%.

How long has Phoenix Mountain Post-Acute been in business?

Phoenix Mountain Post-Acute has been operating for approximately 28 years, based on available licensing and registration records.

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Phoenix Mountain Post-Acute

Overview of Phoenix Mountain Post-Acute

Quality ratings

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Amenities & Lifestyle

Contact Phoenix Mountain Post-Acute

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

CMS Health Inspection History

Inspections Since 2020 · 6 years of data

Breakdown of citation severity (last 6 years)

Citations history (last 6 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

76 Certified Nursing Assistant

26 Licensed Practical Nurse

15 Registered Nurse

7 Dental Services Staff

6 Other Dietary Services Staff

5 Physical Therapy Assistant

3 Speech Language Pathologist

3 Physical Therapy Aide

1 RN Director of Nursing

1 Nurse Practitioner

1 Administrator

4 Clinical Nurse Specialist

1 Dietitian

3 Respiratory Therapy Technician

2 Qualified Social Worker

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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Financial Assistance for Nursing Home in Arizona

Arizona Long Term Care System

Non-Medical Home and Community Based Services

Weatherization Assistance Program (WAP)

Section 202 Supportive Housing for the Elderly

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Nursing Home in Arizona