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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Conveniently set in Phoenix, AZ, Desert Terrace Healthcare Center is a welcoming community that offers excellent short-term rehabilitation and long-term care. The community features a team of reliable caregivers trained to help residents with their rehabilitation and daily needs. They also cater to the needs of those living with Alzheimer’s through their Integrated Cognitive Program and round-the-clock support.
In-house therapists are always available to support residents with their recovery needs or maintain their highest level of functionality. A full range of entertaining and enriching activities are offered daily to help keep everyone busy and happy. Here, residents find a comfortable environment to continue enjoying their desired life.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 36th out of 72 homes in Arizona. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 37m per day | ▼ 14% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 57m per day | ▼ 10% State avg: 1h 3m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 1m per day | ▼ 15% State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 59m per day | ▼ 18% State avg: 3h 38m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▼ 33% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 29m per day | ▼ 6% State avg: 31m per day · National avg: 29m per day |
Similar to the Arizona average: 72.7%Desert Terrace Healthcare Center is legally operated by Desert Terrace Healthcare Center, and administrated by Justin Lewis.
Key information about the people who lead and staff this community.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the nursing homes benchmark below for the typical Arizona score; higher is better.
Below the Arizona average for nursing homes.
Arizona nursing homes benchmark: C 75/100
Inspection score: 62 out of 100. Letter grade D-. Below the Arizona average for nursing homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 57 | 9 | This facility has 533% more total deficiencies than a typical Arizona nursing home (57 vs. AZ avg 9).↑ 533% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 11.4 | 1.8 | This facility has 533% more deficiencies per year than a typical Arizona nursing home (11.4 vs. AZ avg 1.8).↑ 533% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2 | 1.8 | This facility has 11% more deficiencies per inspection than a typical Arizona nursing home (2 vs. AZ avg 1.8).↑ 11% worse |
|
Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
| 1 | 1 | This facility has enforcement actions in line with the Arizona average (1 vs. AZ avg 1).— At avg |
Inspections
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 28 | 5 | This facility has 460% more total inspections than a typical Arizona nursing home (28 vs. AZ avg 5).↑ 460% worse |
Complaints & Investigations
| This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 21 | 6 | This facility has 250% more total complaints than a typical Arizona nursing home (21 vs. AZ avg 6).↑ 250% worse |
|
Complaints per year
Average complaints per year since 2021.
| 4.2 | 1.2 | This facility has 250% more complaints per year than a typical Arizona nursing home (4.2 vs. AZ avg 1.2).↑ 250% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Arizona average 6.3
Last Health inspection on Jan 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
20 of 24 citations resulted from standard inspections; and 4 of 24 resulted from complaint investigations.
100% better than Arizona averageArizona average: 0.1
100% better than Arizona averageArizona average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
13% worse than Arizona average
0% compared with Arizona average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 9 RN Staff are full-time employees. No contractors work on this role.
9
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.3 hoursAssists with medical care and medications.
All 21 LPN Staff are full-time employees. No contractors work on this role.
21
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursHelps with daily care and mobility.
All 50 CNA Staff are full-time employees. No contractors work on this role.
50
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
57 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 50 | 0 | 50 | 15,565 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 21 | 0 | 21 | 6,939 | 92 | 100% | 9.1 |
| Registered Nurse | 9 | 0 | 9 | 3,403 | 92 | 100% | 11.3 |
| Dental Services Staff | 6 | 0 | 6 | 2,130 | 66 | 72% | 7.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,075 | 91 | 99% | 11.5 |
| Speech Language Pathologist | 3 | 0 | 3 | 1,037 | 68 | 74% | 8.4 |
| Physical Therapy Assistant | 3 | 0 | 3 | 962 | 68 | 74% | 7.9 |
| Physical Therapy Aide | 2 | 0 | 2 | 896 | 67 | 73% | 7.6 |
| RN Director of Nursing | 3 | 0 | 3 | 688 | 58 | 63% | 8.7 |
| Qualified Social Worker | 2 | 0 | 2 | 665 | 67 | 73% | 5.4 |
| Nurse Practitioner | 1 | 0 | 1 | 558 | 62 | 67% | 9 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 543 | 69 | 75% | 7.6 |
| Dietitian | 1 | 0 | 1 | 465 | 60 | 65% | 7.8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 136 | 19 | 21% | 6.5 |
| Administrator | 1 | 0 | 1 | 88 | 11 | 12% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 57 | 22 | 24% | 2.6 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
13% worse than Arizona averageArizona average: 7.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.8
23% worse than Arizona averageArizona average: 16.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.2%
10% better than Arizona averageArizona average: 11.2%
Percent of long-stay residents whose ability to move independently worsened
17.1%
8% worse than Arizona averageArizona average: 15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.2%
54% worse than Arizona averageArizona average: 20.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.4%
36% better than Arizona averageArizona average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
5.6%
11% worse than Arizona averageArizona average: 5.1%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arizona averageArizona average: 1.3%
Percent of long-stay residents who lose too much weight
8.8%
62% worse than Arizona averageArizona average: 5.4%
Percent of long-stay residents who have depressive symptoms
3.1%
30% better than Arizona averageArizona average: 4.5%
Percent of long-stay residents who received an antipsychotic medication
8.6%
16% better than Arizona averageArizona average: 10.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
81.6%
16% worse than Arizona averageArizona average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
92.4%
In line with Arizona averageArizona average: 94.6%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.8%
11% worse than Arizona averageArizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arizona averageArizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
76.7%
12% worse than Arizona averageArizona average: 87.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
42.2%
72% worse than Arizona averageArizona average: 24.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
23.8%
122% worse than Arizona averageArizona average: 10.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arizona averageArizona average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
52.0%
In line with Arizona averageArizona average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
53.1%
5% better than Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
10% of new residents, usually for short-term rehab.
37% of new residents, often for short stays.
53% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
74Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Desert Terrace Healthcare Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #46 / 80Payroll — State benchmarkedThis home is ranked 46th out of 80 homes in Arizona. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Transportation Services
Recreational Activities
Exercise Programs
Most residents stay for extended periods and receive ongoing daily care.
4.7 miles from city center
Estimated distance in miles from Phoenix's city center to Desert Terrace Healthcare Center's address, calculated via Google Maps.
Add your location
Desert Terrace Healthcare Center is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
| Desert Terrace Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (Encanto Village) | 108 | 75.9% | +4% | 3.90 | -22% | -4% | $0 | 24 | 3.4 | - | 82 | C+ | 67 | Bandera Healthcare LLC | $10.3M | $6.5M | 62.8% | 35014 | ||||
| Springdale Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Mesa (East Broadway Road) | 82 | - | - | 4.27 | +19% | +5% | $0 | 28 | 4.7 | - | 28 | - | 29 | Laura Miller | $9.4M | $5.3M | 56.4% | 35207 | ||||
| Phoenix Mountain Post-Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (Paradise Valley Village) | 130 | 80.0% | +10% | 3.62 | -4% | -11% | $8.0k | 30 | 5.0 | 2 | 104 | A+ | 67 | Phoenix Mountain Post Acute | $15.8M | $9.1M | 57.5% | 35072 | ||||
| Haven Health Sky Harbor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (Montezuma Heights) | 120 | 66.7% | -8% | 2.89 | -25% | -29% | $43.6k | 46 | 4.2 | 1 | 80 | - | 60 | Brigham Curran | $7.7M | $4.2M | 54.7% | 35290 | ||||
| Desert Peak Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenix (South Mountain Village) | 194 | 67.0% | -8% | 5.64 | -23% | +39% | $152.1k | 38 | 2.5 | 5 | 144 | - | 31 | Isaac Rami | $19.8M | $9.6M | 48.3% | 35175 |
Desert Terrace Healthcare Center is in the Encanto Village neighborhood of Phoenix.
The legal owner and operator of Desert Terrace Healthcare Center is 24Th Street Healthcare Associates.
Desert Terrace Healthcare Center has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to AZ state health department records, Desert Terrace Healthcare Center's license number is NCI-237.
According to AZ state health department records, Desert Terrace Healthcare Center's license expires on June 30, 2026.
Desert Terrace Healthcare Center's occupancy is 76%.
Justin Lewis is the administrator of Desert Terrace Healthcare Center.
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