Nursing Home

Diversicare of Montgomery

Nursing Home

Diversicare of Montgomery

2020 N Country Club Dr, Montgomery, AL 36106 View map
Overview of Diversicare of Montgomery

Diversicare of Montgomery is renowned for its exceptional range of specialized care services, catering to a diverse range of needs. They offer comprehensive support, including short-term rehabilitation, long-term care, memory care, and hospice care, all delivered by their highly trained and compassionate staff. For individuals requiring complex medical care, Diversicare of Montgomery provides a wide array of specialized treatments, including IV therapy, wound management, and dialysis care. Their team of dedicated nurses, therapists, and doctors closely monitor and administer personalized care to ensure the well-being of every patient.
The home goes above and beyond to provide personalized support and services, including a hair salon and barber, medication assistance, and health and wholeness programs. Housekeeping and maintenance needs are taken care of, with private accommodations designed to prioritize safety and comfort. They also offer a vibrant array of activities, recreation, and entertainment, ensuring residents lead enriched lives. By incorporating evidence-based approaches to senior care, they provide cutting-edge methods to enhance the overall well-being of their residents.

(334) 263-1643

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Alabama average: 2.9/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
Alabama average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Alabama average: 3.6/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Alabama average: 3.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 27m per day

This home provides 21% less nursing time per resident than the Alabama average.

Alabama average: 4h 23m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 29m per day 38m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 8m per day 2h 30m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 39m per day 3h 17m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 1m per day 2m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 16m per day 22m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 138

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Alabama average
Occupancy rate 79.6%
Residents per day (avg) 113
Occupancy rate
79.6%
Residents per day (avg)
113

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

20% of new residents, usually for short-term rehab.

Typical stay 16 days

Private pay

62% of new residents, often for short stays.

Typical stay 1 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$13.6M
Profit
$2.1M
Privately-owned community Operated by a business corporation.
Home revenue
$13,561,074.00
Profit
$2,080,534.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.8M
28.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.6M
Total costs $11.5M
Bed community size
138-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
80%
In line with Alabama average
Occupied beds
110 / 138
Average residents 97 per day

License details

Facility type
Nursing Home
Status Regular
County: Montgomery

Additional licensing details

Business type: Limited Liability Company
CMS Certification Number: 15040

Ownership & operating entity

Diversicare of Montgomery is administrated by Quintella Crawford Jackson.

Type Of Units

SNF (Skilled Nursing)
138 units
Total beds
138 units

Types of Care at Diversicare of Montgomery

Assisted Living Memory Care Nursing Home Hospice Care
Contact Diversicare of Montgomery

Inspection History

In Alabama, the Department of Public Health, Bureau of Health Provider Standards conducts unannounced surveys to ensure facilities meet state licensing and federal certification safety standards.

Alabama average: 1 complaint visit

Alabama average: 1 inspection

Health Inspection History

Inspections
Total health inspections 3

Alabama average 2.9


Last Health inspection on Apr 2023

Total health citations 14
Citations per inspection
4.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 14 citations resulted from standard inspections; and 3 of 14 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Alabama average

Alabama average: 0.7


Serious Health citations More info 0
100% better than Alabama average

Alabama average: 0.2

0 critical citations More info Alabama average: 0.7

0 serious citations More info Alabama average: 0.2

13 moderate citations More info Alabama average: 9.1

1 minor citation More info Alabama average: 0.4
Citations history (last 3 years)
Environmental moderate citation Apr 05, 2023
Corrected

Nutrition moderate citation Apr 05, 2023
Corrected

Quality of Care moderate citation Apr 05, 2023
Corrected

Resident Rights minor citation Apr 05, 2023
Corrected

Compare Nursing Homes around Montgomery

The information below is reported by the Alabama Department of Public Health, Bureau of Health Provider Standards.
Arabella Health & Wellness of Montgomery
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

AL 36116
120
-
-
-
50.7%
$2,603,125.00
$1,132,553.00
43.5%
67.90
5/5
4.7209
5/5
5/5
3/5
5
-
+59%
+8%
-37%
Capitol Hill Healthcare in Montgomery
SNF

Nursing Homes 24/7 care needed

Montgomery
284
-
60
TURENNE & ASSOCIATES, LLC
73.4%
$40,829,109.00
$9,030,524.00
22.1%
224.50
4/5
4.5961
4/5
4/5
3/5
3
-
-6%
+5%
-9%
Crowne Health Care of Montgomery
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SNF

Nursing Homes 24/7 care needed

Montgomery
185
A+
40
SMITH, LESLIE
78.9%
$17,719,806.00
$6,814,403.00
38.5%
154
3/5
4.5633
4/5
4/5
1/5
5
1
-16%
+4%
-2%
Diversicare of Montgomery
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Montgomery (Forest Park)
138
A+
52
CRAWFORD, QUINTELLA
79.6%
$13,509,332.00
$3,835,308.00
28.4%
113
2/5
3.4570
2/5
3/5
4/5
14
-
+53%
-21%
-1%
Hunter Creek Health And Rehabilitation, LLC
SNF

Nursing Homes 24/7 care needed

Northport
78
-
63
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Diversicare of Montgomery

Address 2.9 miles from city center — 0.52 miles to nearest hospital (Azura Vascular Care Capitol City)

Address 2020 N Country Club Dr, Montgomery, AL 36106

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

123
Total Staff
106
Employees
17
Contractors
37,012
Total Hours (Quarter)
51
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse188.9 No
Licensed Practical Nurse149.4 No
Certified Nursing Assistant547.6 No
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
96 staff
8.3hs shift avg
Physicians & Practitioners
5 staff
7.8hs shift avg
Therapy Services
14 staff
6.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.1hs shift avg
Dietary Services
2 staff
8.3hs shift avg
Other Services
2 staff
7.7hs shift avg
Contractor Analysis
7.3%
of total hours from contractors
2,708 contractor hours this quarter
Qualified Social Worker: 2 Speech Language Pathologist: 3 Physical Therapy Aide: 2 Physical Therapy Assistant: 4 Medical Director: 1 Occupational Therapy Aide: 2 Respiratory Therapy Technician: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5405416,95291100%7.6
Medication Aide/Technician9094,59491100%10.1
Licensed Practical Nurse140144,24691100%9.4
Registered Nurse180183,35291100%8.9
Clinical Nurse Specialist4041,8806774%7.8
Physical Therapy Assistant0446676976%6.4
Qualified Social Worker0226406875%7.1
Administrator1015126470%8
Nurse Practitioner1015126470%8
Dietitian1014996066%8.3
Speech Language Pathologist0334986774%5.9
Dental Services Staff1014836268%7.8
Physical Therapy Aide0224365763%7.5
RN Director of Nursing1014335965%7.3
Mental Health Service Worker1014315662%7.7
Other Dietary Services Staff1014105055%8.2
Respiratory Therapy Technician0222094145%5.1
Occupational Therapy Aide0221953640%5.4
Occupational Therapy Assistant01139910%4.3
Medical Director0112433%8

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
108 residents
Residents by payment source
Medicare
4 residents (3.7%)
Medicaid
80 residents (74.1%)
Private pay or other
24 residents (22.2%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.6
37% better than Alabama average

Alabama average: 8.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 13.5
7% better than Alabama average

Alabama average: 14.5

Long-stay resident measures
Significantly above average Alabama avg: 3.4 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 4.1%
71% better than Alabama average

Alabama average: 13.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 9.6%
40% better than Alabama average

Alabama average: 16.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.8%
97% worse than Alabama average

Alabama average: 13.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.3%
32% better than Alabama average

Alabama average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.5%
8% better than Alabama average

Alabama average: 5.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
81% better than Alabama average

Alabama average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.3%
17% worse than Alabama average

Alabama average: 5.4%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.9%
58% worse than Alabama average

Alabama average: 1.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.5%
73% better than Alabama average

Alabama average: 20.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
8% better than Alabama average

Alabama average: 91.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Alabama average

Alabama average: 94.8%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.88
6% better than Alabama average

Alabama average: 2.00

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.18
34% better than Alabama average

Alabama average: 1.79

Short-stay resident measures
Below average Alabama avg: 2.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.0%
9% better than Alabama average

Alabama average: 83.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.9%
56% better than Alabama average

Alabama average: 2.1%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 85.9%
7% better than Alabama average

Alabama average: 80.3%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 16.5%
33% better than Alabama average

Alabama average: 24.5%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 11.4%
In line with Alabama average

Alabama average: 11.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Alabama average

Alabama average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 36.0%
33% worse than Alabama average

Alabama average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 39.1%
23% worse than Alabama average

Alabama average: 50.6%

Guides for Better Senior Living

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Financial Aid for Alabama Seniors

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Elderly and Disabled Waiver

Alabama Medicaid E&D Waiver

Age 65+ or disabled, Alabama resident, Medicaid-eligible, requires nursing home-level care but can live in community with support.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

Must be assessed by a nurse for nursing home-level care need.

Alabama Respite for Caregivers Program

Alabama Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Alabama resident.

No strict limit; prioritizes low-income.

Not applicable.

Focus on rural caregivers; limited funding.

SenioRx Prescription Assistance Program

AL SenioRx

Age 55+, Alabama resident, chronic illness requiring daily medication, not fully covered by other drug plans.

~$3,000/month (individual, varies by AAA).

Not strictly enforced; income-focused.

High ROI; saved $43.5M for 6,825 participants in FY 2022.

Weatherization Assistance Program (WAP)

AL WAP

Age 60+ priority, Alabama resident, own or rent home, low-income status.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-driven.

Prioritizes seniors and disabled; limited annual funding.

Section 202 Supportive Housing for the Elderly

AL Section 202

Age 62+, Alabama resident, very low income, able to live independently with support.

~$1,500/month (50% of area median income, individual, varies by county).

$10,000 (individual, excludes home if owned).

High demand in urban areas like Birmingham; limited units statewide.

Alabama CARES Program

AL CARES

Caregivers of Alabama residents aged 60+ needing assistance with 3+ daily activities; no age limit for caregivers.

No strict limit; cost-sharing based on recipient’s income (e.g., ~$2,500/month threshold).

Not applicable; focus on need.

Prioritizes caregivers with greatest economic/social need; complements respite programs like AL Lifespan Respite.

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