Dover Center for Health & Rehabilitation

Nursing Home
Overview of Dover Center for Health & Rehabilitation

Dover Center for Health and Rehabilitation is a nursing home that proudly elevates the recovery experience of its residents. As a member of the National Health Care Associates, the health and rehab center strives to work everyday with quality service to its residents so that residents maintain a level of independence and individuality. Dover Center receives full support that helps nourish their holistic needs in a charming and convenient environment.

The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care and on-site therapy (physical, occupational, and speech). Community services include housekeeping, laundry, transportation, meals provided, and recreational activities.

(603) 742-2676

Managed by Jennifer Montague

Center Administrator

Over 17 years in the skilled nursing industry as a

Jennifer Montague is the Center Administrator at Dover Center for Health & Rehabilitation. She is an experienced nursing home administrator with over 17 years in the skilled nursing industry as a licensed nurse. Jennifer holds a master’s degree in Healthcare Administration, a B.S. in business, and is a Licensed Nursing Home Administrator. She is dedicated to providing patient-centered care throughout all stages of a resident's stay.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
New Hampshire average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
2/5
New Hampshire average: 2.9/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
New Hampshire average: 3.2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
New Hampshire average: 3.2/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 12m per day

This home provides 25% less nursing time per resident than the state average.

New Hampshire average: 4h 17m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 43m per day 45m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 51m per day 46m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 50m per day 2h 23m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 5m per day 3h 26m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 6m per day 4m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 31m per day 31m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 112

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New Hampshire average
Occupancy rate 91%
Residents per day (avg) 99
Occupancy rate
91%
Residents per day (avg)
99

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

51% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

43% of new residents, often for short stays.

Typical stay 1 months

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Finances and operations

Proprietary home
Partnership
Home revenue
$20.5M
Profit
$44.8K
Proprietary home Partnership
Home revenue
$20,507,957.00
Profit
$44,761.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.4M
21.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$16.1M
Total costs $20.5M
Bed community size
112-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

License Status
Active
Facility Type
Nursing Home
License Date
January 10, 2025
License Expiration
September 30, 2026

Additional licensing details

License number: 3933
County: STRAFFORD

Ownership & operating entity

Dover Center for Health & Rehabilitation is administrated by JENNIFER L MONTAGUE.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Marvin Ostreicher, Manager

Types of Care at Dover Center for Health & Rehabilitation

Skilled Nursing
Contact Dover Center for Health & Rehabilitation

Compare Nursing Homes around Dover

The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.
St. Ann Rehabilitation and Nursing Center
SNF

Nursing Home 24/7 care needed

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

N

Nursing

Dover
54
No
6
GRIP, BRIAN
77.1%
$7,580,756.00
$2,786,038.00
36.8%
43.00
5/5
5.4333
5/5
4/5
5/5
-
3
-
-33%
+27%
-5%
Riverside Rest Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

NH 03820
215
No
-
COUNTY OF STRAFFORD
71.6%
-
-
-
159.80
4/5
5.5630
4/5
4/5
4/5
-
6
-
+15%
+30%
-12%
Oceanside Skilled Nursing and Rehabilitation
SNF

Nursing Home 24/7 care needed

N

Nursing

RC

Respite Care

Hampton (Hampton)
117
No
46
PATEL, SMIT
89.3%
$16,281,375.00
$5,371,232.00
33%
100.80
2/5
3.4229
2/5
4/5
2/5
1
18
1
-2%
-20%
+10%
Dover Center for Health & Rehabilitation
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

Dover
112
No
25
DUTTON, JOEL
91.0%
$20,487,890.00
$4,394,899.00
21.5%
99.20
2/5
3.1966
2/5
2/5
4/5
-
15
-
+59%
-25%
+12%
Riverside Rest Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

276 County Farm Rd
-
No
10
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Dover Center for Health & Rehabilitation

Address 1.8 miles from city center — 0.82 miles to nearest hospital (Wentworth-Douglass Hospital)

Address 307 Plaza Dr, Dover, NH 03820

Calculate Travel Distance to Dover Center for Health & Rehabilitation

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

145
Total Staff
94
Employees
51
Contractors
37,314
Total Hours (Quarter)
49
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse298.2 Yes
Licensed Practical Nurse329 Yes
Certified Nursing Assistant448.9 No
Staff by Category
Administration
2 staff
7hs shift avg
Nursing Staff
116 staff
8.7hs shift avg
Physicians & Practitioners
4 staff
8hs shift avg
Therapy Services
14 staff
7.2hs shift avg
Activities & Recreation
1 staff
8hs shift avg
Social Services
1 staff
7.6hs shift avg
Dietary Services
4 staff
6.5hs shift avg
Other Services
3 staff
7.6hs shift avg
Contractor Analysis
18.1%
of total hours from contractors
6,736 contractor hours this quarter
Physical Therapy Assistant: 3 Qualified Social Worker: 1 Respiratory Therapy Technician: 5 Licensed Practical Nurse: 21 Registered Nurse: 15 Speech Language Pathologist: 2 Physical Therapy Aide: 2 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4404415,04991100%8.9
Licensed Practical Nurse1121328,07291100%9
Registered Nurse1415294,72291100%8.2
Clinical Nurse Specialist3031,2346470%8
Medication Aide/Technician5059838290%9.3
Respiratory Therapy Technician0559577886%7
Dietitian2027717684%6.9
Physical Therapy Assistant0336526571%6.5
Other Dietary Services Staff2025807987%6
Administrator1015206571%8
Mental Health Service Worker2025145560%7.5
Qualified Activities Professional1015046369%8
Nurse Practitioner1014886167%8
Qualified Social Worker0114846470%7.6
Nurse Aide in Training6064762629%6.5
Speech Language Pathologist0224115358%7.8
Occupational Therapy Aide1014074954%8.3
Dental Services Staff1012282932%7.9
Physical Therapy Aide0222012730%7.1
Occupational Therapy Assistant0113667%6
Medical Director011261314%2

Health Inspection History

Inspections
Total health inspections 3

New Hampshire average 3.5


Last Health inspection on May 2025

Total health citations 15
Citations per inspection
5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 15 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New Hampshire average

New Hampshire average: 0.2


Serious Health citations More info 0
100% better than New Hampshire average

New Hampshire average: 0.1

0 critical citations More info New Hampshire average: 0.2

0 serious citations More info New Hampshire average: 0.1

14 moderate citations More info New Hampshire average: 12

1 minor citation More info New Hampshire average: 2
Citations history (last 3 years)
Pharmacy moderate citation May 02, 2025
Corrected

Pharmacy moderate citation May 02, 2025
Corrected

Pharmacy moderate citation May 02, 2025
Corrected

Pharmacy moderate citation May 02, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: National Healthcare Associates
Resident Census by Payment Source
99 Total Residents
Medicare 14 (14.1%)
Medicaid 60 (60.6%)
Private Pay/Other 25 (25.3%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.4
9% better than New Hampshire average

New Hampshire average: 11.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.6
15% better than New Hampshire average

New Hampshire average: 23.2

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 13.2%
40% better than New Hampshire average

New Hampshire average: 21.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.9%
7% better than New Hampshire average

New Hampshire average: 20.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.8%
In line with New Hampshire average

New Hampshire average: 27.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.8%
28% worse than New Hampshire average

New Hampshire average: 4.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.0%
56% worse than New Hampshire average

New Hampshire average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.7%
33% better than New Hampshire average

New Hampshire average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.9%
23% worse than New Hampshire average

New Hampshire average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 56.9%
589% worse than New Hampshire average

New Hampshire average: 8.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.4%
40% better than New Hampshire average

New Hampshire average: 17.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with New Hampshire average

New Hampshire average: 96.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with New Hampshire average

New Hampshire average: 98.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.37
44% worse than New Hampshire average

New Hampshire average: 1.65

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.98
In line with New Hampshire average

New Hampshire average: 1.90

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
19% better than New Hampshire average

New Hampshire average: 83.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
8% better than New Hampshire average

New Hampshire average: 1.6%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 97.8%
18% better than New Hampshire average

New Hampshire average: 83.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 20.3%
8% better than New Hampshire average

New Hampshire average: 22.1%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 11.7%
17% better than New Hampshire average

New Hampshire average: 14.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.5%
36% better than New Hampshire average

New Hampshire average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 62.6%
17% better than New Hampshire average

New Hampshire average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 62.5%
23% better than New Hampshire average

New Hampshire average: 50.6%

Guides for Better Senior Living

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Financial Aid for New Hampshire Seniors

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Choices for Independence

NH Medicaid CFI Waiver

Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Small state; rural access emphasis.

NH ServiceLink Aging and Disability Resource Center

NH ServiceLink

Age 60+, New Hampshire resident, or caregiver.

No strict limit; prioritizes low-income.

Not applicable.

Primarily referral-based; limited direct funding.

Old Age Assistance (OAA)

New Hampshire Old Age Assistance

Age 65+, NH resident, US citizen/eligible alien, not in public institution.

~$1,063/month (individual, net after deductions); varies by living arrangement.

$1,500 (individual), $2,000 (couple).

Automatic Medicaid eligibility; estate recovery applies.

New Hampshire Family Caregiver Program (via NFCSP)

New Hampshire Family Caregiver Program

Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

13 ServiceLink locations; rural/low-income priority.

Medicare Savings Program (MSP)

New Hampshire Medicare Savings Program

Age 65+ or disabled, NH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

New Hampshire Fuel Assistance Program (FAP)

New Hampshire Fuel Assistance Program

Age 60+ prioritized, NH resident, low-income household.

~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).

Not assessed; income-focused.

Administered by 5 CAP agencies; covers oil, gas, electric, wood.

Senior Community Service Employment Program (SCSEP)

New Hampshire SCSEP

Age 55+, unemployed, low-income, NH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

New Hampshire VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

NH Low and Moderate Income Homeowners Property Tax Relief

New Hampshire Property Tax Relief

Age 65+ prioritized, NH resident, homeowner, paid property taxes.

~$47,000/year (individual), ~$60,000/year (couple).

Not assessed; home value cap at $750,000.

Refundable relief (~$100-$500/year); annual application.

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