Elderwood Assisted Living at West Seneca
Elderwood Assisted Living at West Seneca
Overview of Elderwood Assisted Living at West Seneca
Elderwood Assisted Living at West Seneca is a distinguished community in the heart of West Seneca, New York. Dedicated staff members are available round-the-clock, ensuring a secure and vibrant living experience with engaging activities. From assisting with daily activities to fostering a lively and safe environment, the team at Elderwood is committed to creating a nurturing home for residents. The community also provides enhanced assisted living services, catering to those who may require extra attention as they age. Elderwood at West Seneca operates under the license of the New York State-certified Assisted Living Program, guaranteeing quality care.
At Elderwood in West Seneca, their mission is to stand by your side, offering guidance and support through life’s transitions. Their knowledge and empathy empower you to embrace new chapters with confidence and assurance. Situated conveniently close to South Buffalo, Orchard Park, and the surrounding south towns, this suburban oasis offers easy access to local shops, churches, and the Western New York Medical Park. The tranquil setting boasts a spacious backyard and a picturesque neighborhood.
128-bed community Rank #393 / 748Bed count — State benchmarkedThis home is ranked 393rd out of 748 homes in New York. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 52 / 100 Rank #768 / 1173Walk Score — State benchmarkedThis home is ranked 768th out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeEnriched Housing Program
CountyErie
Elderwood Assisted Living at West Seneca is legally operated by 580 Orchard Park Road Operating Company, Llc.
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Weekly Housekeeping
Laundry
Wellness Programs
Regular Outings
Private Dining Room
Complimentary Wifi
Specific ProgramsRight Moves, Enhanced Care
Food DescriptionRestaurant-style dining experience at every meal.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
1 enforcement action
11 violations
13 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York assisted living residence score (the benchmark); higher is better.
14 points below the New York average for assisted living residences (83/100)
Rank #306 / 344 in New York Inspection Score — State benchmarked This home is ranked 306th out of 344 homes in New York. Shows this facility's inspection score compared to the New York average among 344 comparable communities in the ranking pool. Inspection score: 69 out of 100. Letter grade D+. 14 points below the New York average for assisted living residences (83/100)
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2021
1
enforcement action
This facility has 1 enforcement action. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
- November 7, 2023 #ACF-23-012
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
3 Worse
Metrics worse than New York average:
• Total inspections (44% above)
• Inspections with violations (25% above)
• Complaint visits (50% above) 4 Better Metrics better than New York average:
• Total violations (24% below)
• Violations per year (24% below)
• Violations per inspection (50% below)
• Inspection violation rate (14% below)
• Total inspections (44% above)
• Inspections with violations (25% above)
• Complaint visits (50% above) 4 Better Metrics better than New York average:
• Total violations (24% below)
• Violations per year (24% below)
• Violations per inspection (50% below)
• Inspection violation rate (14% below)
Latest Inspection
April 15, 2025
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 13 | 9 | This facility has 44% more total inspections than a typical New York assisted living residence (13 vs. NY avg 9).↑ 44% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 4 | This facility has 25% more inspections with violations than a typical New York assisted living residence (5 vs. NY avg 4).↑ 25% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 38% | 44% | This facility has 6 percentage points lower inspection violation rate than a typical New York assisted living residence (38% vs. NY avg 44%).↓ 6% better Rank #163 / 318 Inspection violation rate — State benchmarked This home is ranked 163rd out of 318 homes in New York. Shows this facility's % of inspections with violations compared to the New York average among 318 comparable communities in the ranking pool. |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 9 | 6 | This facility has 50% more complaint visits than a typical New York assisted living residence (9 vs. NY avg 6).↑ 50% worse Rank #259 / 318 Complaint visits — State benchmarked This home is ranked 259th out of 318 homes in New York. Shows this facility's complaint-related visits compared to the New York average among 318 comparable communities in the ranking pool. |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 11 | 14.5 | This facility has 24% fewer total violations than a typical New York assisted living residence (11 vs. NY avg 14.5).↓ 24% better Rank #234 / 318 Total violations — State benchmarked This home is ranked 234th out of 318 homes in New York. Shows this facility's violations compared to the New York average among 318 comparable communities in the ranking pool. |
|
Violations per year
Average violations per year since 2021.
| 2.2 | 2.9 | This facility has 24% fewer violations per year than a typical New York assisted living residence (2.2 vs. NY avg 2.9).↓ 24% better |
|
Violations per inspection
Average violations per inspection.
| 0.8 | 1.6 | This facility has 50% fewer violations per inspection than a typical New York assisted living residence (0.8 vs. NY avg 1.6).↓ 50% better Rank #179 / 318 Violations per inspection — State benchmarked This home is ranked 179th out of 318 homes in New York. Shows this facility's violations per inspection compared to the New York average among 318 comparable communities in the ranking pool. |
Violation breakdown
Per-category split of the 11 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 11 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
1
Civil Penalties
NY avg: 0.1
3
Environmental Standards
NY avg: 1.7
1
Medication Management
NY avg: 0.4
1
Operating Certificate
NY avg: 0.2
1
Personnel
NY avg: 0.7
4
Retention and Standards
NY avg: 0.8
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- April 15, 2025 complaint investigation found no violations or deficiencies.
- March 19, 2024 complaint investigation cited one violation for admission and retention standards.
- March 6, 2024 renewal inspection found seven deficiencies including operating certificates, medication management, personnel, and structural/environmental standards.
Lawsuit overview for Elderwood Assisted Living at West Seneca
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2023What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Cheryl Bierma serves as the Administrator at Elderwood Assisted Living at West Seneca, where she is dedicated to providing a safe, comfortable, and vibrant home for residents. She welcomes questions about the community and care options, ensuring a supportive environment for residents and their families.
Places of interest near Elderwood Assisted Living at West Seneca
10.5 miles from city center
Estimated distance in miles from West Seneca's city center to Elderwood Assisted Living at West Seneca's address, calculated via Google Maps.
— 2.17 miles to nearest hospital (Mercy Hospital of Buffalo)
Calculate Travel Distance to Elderwood Assisted Living at West Seneca
Add your location
Financial Assistance for
Assisted Living in New York
Elderwood Assisted Living at West Seneca is located in West Seneca, New York.
Here are the financial assistance programs available to residents in New York.
Compare Assisted Living around Buffalo
The information below is reported by the New York State Department of Health.
| Elderwood Assisted Living at West Seneca |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Seneca (Orchard Park Road) | 128
Facility
128
NY AVG
160
Rank
#393 / 748 | Yes |
52
Facility
52
NY AVG
63
Rank
#768 / 1173 | 580 Orchard Park Road Operating Company, LLC | 69
Facility
69
NY AVG
83
Rank
#306 / 344 | 13 | 38.5%
Facility
38.5%
NY AVG
44.4%
Rank
#163 / 318 | 9
Facility
9
NY AVG
6
Rank
#259 / 318 | 11
Facility
11
NY AVG
14.5
Rank
#234 / 318 | 0.8
Facility
0.8
NY AVG
1.6
Rank
#179 / 318 | Studio / 1 Bed / 2 Bed | - |
| Heathwood Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Buffalo (Bassett) | 128
Facility
128
NY AVG
160
Rank
#393 / 748 | Yes |
60
Facility
60
NY AVG
63
Rank
#696 / 1173 | Heathwood Assisted Living At Williamsville, Inc. | 93
Facility
93
NY AVG
83
Rank
#73 / 344 | 5 | 40%
Facility
40%
NY AVG
44.4%
Rank
#167 / 318 | 4
Facility
4
NY AVG
6
Rank
#163 / 318 | 5
Facility
5
NY AVG
14.5
Rank
#186 / 318 | 1.0
Facility
1.0
NY AVG
1.6
Rank
#200 / 318 | Studio / Suite / 1 Bed / 2 Bed | A+ |
| Elderwood Village at Bassett Park |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Buffalo (Bassett Road) | 105
Facility
105
NY AVG
160
Rank
#490 / 748 | Yes |
39
Facility
39
NY AVG
63
Rank
#885 / 1173 | 245 Bassett Road Operating Company, LLC | 65
Facility
65
NY AVG
83
Rank
#324 / 344 | 13 | 46.2%
Facility
46.2%
NY AVG
44.4%
Rank
#185 / 318 | 10
Facility
10
NY AVG
6
Rank
#271 / 318 | 16
Facility
16
NY AVG
14.5
Rank
#262 / 318 | 1.2
Facility
1.2
NY AVG
1.6
Rank
#220 / 318 | Studio / 1 Bed / 2 Bed | - |
| The Amberleigh |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Williamsville (Williamsville Place) | 76
Facility
76
NY AVG
160
Rank
#605 / 748 | Yes |
50
Facility
50
NY AVG
63
Rank
#781 / 1173 | Csl Amberleigh, Inc. | 59
Facility
59
NY AVG
83
Rank
#341 / 344 | 17 | 70.6%
Facility
70.6%
NY AVG
44.4%
Rank
#249 / 318 | 12
Facility
12
NY AVG
6
Rank
#279 / 318 | 40
Facility
40
NY AVG
14.5
Rank
#312 / 318 | 2.4
Facility
2.4
NY AVG
1.6
Rank
#289 / 318 | Studio / 1 Bed / 2 Bed | - |
| Juniper Glen Memory Care Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | East Amherst (Eastern Hills) | 66
Facility
66
NY AVG
160
Rank
#628 / 748 | Yes |
48
Facility
48
NY AVG
63
Rank
#798 / 1173 | Amherst Care Group, LLC | 63
Facility
63
NY AVG
83
Rank
#329 / 344 | 14 | 64.3%
Facility
64.3%
NY AVG
44.4%
Rank
#228 / 318 | 7
Facility
7
NY AVG
6
Rank
#233 / 318 | 32
Facility
32
NY AVG
14.5
Rank
#304 / 318 | 2.3
Facility
2.3
NY AVG
1.6
Rank
#286 / 318 | Suite | A+ |
Frequently Asked Questions about Elderwood Assisted Living at West Seneca
What neighborhood is Elderwood Assisted Living at West Seneca in?
Elderwood Assisted Living at West Seneca is in the Orchard Park Road neighborhood of West Seneca.
Who is the owner of Elderwood Assisted Living at West Seneca?
The legal owner and operator of Elderwood Assisted Living at West Seneca is 580 Orchard Park Road Operating Company, Llc.
Is Elderwood Assisted Living at West Seneca in a walkable area?
Elderwood Assisted Living at West Seneca has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
How many beds does Elderwood Assisted Living at West Seneca have?
Elderwood Assisted Living at West Seneca has 128 beds.
Are there photos of Elderwood Assisted Living at West Seneca?
Yes — there are 13 photos of Elderwood Assisted Living at West Seneca in the photo gallery on this page.
What is the phone number of Elderwood Assisted Living at West Seneca?
(888) 826-9663 will put you in contact with the team at Elderwood Assisted Living at West Seneca.
What county is Elderwood Assisted Living at West Seneca located in?
Elderwood Assisted Living at West Seneca is in Erie County.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Published on
Updated on
Feedback
Write a review for Elderwood Assisted Living at West Seneca
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
