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Elderwood Assisted Living at West Seneca
Assisted Living · Buffalo, NY
Elderwood Assisted Living at West Seneca
Assisted Living in Buffalo
Overview of Elderwood Assisted Living at West Seneca
Elderwood Assisted Living at West Seneca is a distinguished community in the heart of West Seneca, New York. Dedicated staff members are available round-the-clock, ensuring a secure and vibrant living experience with engaging activities. From assisting with daily activities to fostering a lively and safe environment, the team at Elderwood is committed to creating a nurturing home for residents. The community also provides enhanced assisted living services, catering to those who may require extra attention as they age. Elderwood at West Seneca operates under the license of the New York State-certified Assisted Living Program, guaranteeing quality care.
At Elderwood in West Seneca, their mission is to stand by your side, offering guidance and support through life’s transitions. Their knowledge and empathy empower you to embrace new chapters with confidence and assurance. Situated conveniently close to South Buffalo, Orchard Park, and the surrounding south towns, this suburban oasis offers easy access to local shops, churches, and the Western New York Medical Park. The tranquil setting boasts a spacious backyard and a picturesque neighborhood.
Cheryl Bierma serves as the Administrator at Elderwood Assisted Living at West Seneca, where she is dedicated to providing a safe, comfortable, and vibrant home for residents. She welcomes questions about the community and care options, ensuring a supportive environment for residents and their families.
128-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 52 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeEnriched Housing Program
CountyErie
Elderwood Assisted Living at West Seneca is legally operated by 580 Orchard Park Road Operating Company, Llc.
Rehabilitation Services
Respite Care
Licensed Nurses/CNAs
24-Hour Staffing
Weekly Housekeeping
Laundry
Wellness Programs
Regular Outings
Private Dining Room
Complimentary Wifi
Specific ProgramsRight Moves, Enhanced Care
Food DescriptionRestaurant-style dining experience at every meal.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Types of Care at Elderwood Assisted Living at West Seneca
Assisted Living
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
The data displayed corresponds to the last 6 years.
Inspection Overview
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Since 2021
13
Total Inspections
The total number of state inspections at this facility, including routine and complaint-triggered visits. Facilities below the state average have generally maintained compliance, resulting in less regulatory oversight.
New York avg: 9
44% above New York avg
The total number of state inspections at this facility, including routine and complaint-triggered visits. Facilities below the state average have generally maintained compliance, resulting in less regulatory oversight.
New York avg: 9
44% above New York avg
9
Complaint Visits
On-site visits triggered by formal complaints filed by residents, families, or staff — separate from routine inspections. Fewer complaint-related visits indicate fewer reported concerns about care quality or facility operations.
New York avg: 55
84% below New York avg
On-site visits triggered by formal complaints filed by residents, families, or staff — separate from routine inspections. Fewer complaint-related visits indicate fewer reported concerns about care quality or facility operations.
New York avg: 55
84% below New York avg
Violation Rate
The share of inspections that resulted in at least one violation. A lower rate indicates more consistent compliance with state health and safety standards.
The share of inspections that resulted in at least one violation. A lower rate indicates more consistent compliance with state health and safety standards.
38%
with violations
5 inspections
New York avg: 44%
6% below New York avg
62%
without violations
8 inspections
New York avg: 56%
6% above New York avg
Latest inspection
Date
April 15, 2025
Complaint Investigation
11
violations
8% below New York avg
New York avg: 12
0.8
violations per inspection
New York average: 1.3 violations per inspection
1
Civil Penalties
NY avg: 0.1
3
Environmental Standards
NY avg: 1.7
1
Medication Management
NY avg: 0.4
1
Operating Certificate
NY avg: 0.2
1
Personnel
NY avg: 0.7
4
Retention and Standards
NY avg: 0.8
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
1
enforcement action
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
November 7, 2023: Stipulation & Order #ACF-23-012
A formal agreement with the state to correct serious or repeated issues.
Inspection Report Summary for Elderwood Assisted Living at West Seneca
The most recent inspection on April 15, 2025, found no deficiencies. Earlier inspections showed a mix of results, with some citations related mainly to admission and retention standards, environmental standards, medication management, personnel, and structural issues. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Complaint investigations were mostly unsubstantiated, with no substantiated complaints noted. The inspection history suggests some improvement over time, with recent inspections free of deficiencies after earlier citations.
Lawsuit overview for Elderwood Assisted Living at West Seneca
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
1 Disposed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
1 Disposed
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2023
Most Recent
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2023
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2023
Financial Assistance for
Assisted Living in New York
Elderwood Assisted Living at West Seneca is located in West Seneca, New York.
Here are the financial assistance programs available to residents in New York.
Places of interest near Elderwood Assisted Living at West Seneca
10.5 miles from city center
Estimated distance in miles from West Seneca's city center to Elderwood Assisted Living at West Seneca's address, calculated via Google Maps.
— 2.17 miles to nearest hospital (Mercy Hospital of Buffalo)
Calculate Travel Distance to Elderwood Assisted Living at West Seneca
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Compare Assisted Living around Buffalo The information below is reported by the New York State Department of Health.
Filter by care type
| Brompton Heights of Williamsville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Williamsville | 200 | No | 22 | Brompton Heights, Inc. | 23 | 65.2% | 18 | 38 | 1.7 | Studio / 1 Bed / 2 Bed |
| Elderwood Assisted Living at West Seneca |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | West Seneca (Orchard Park Road) | 128 | Yes | 52 | 580 Orchard Park Road Operating Company, Llc | 13 | 38.5% | 9 | 11 | 0.8 | Studio / 1 Bed / 2 Bed |
| Brookdale Kenmore |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Kenmore (Village Of Kenmore) | 120 | Yes | 79 | Ww Kenmore Operator, Inc. | 7 | 42.9% | 6 | 24 | 3.4 | Studio / 1 Bed / 2 Bed |
| Eden Heights Of Eden |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Eden (East Eden) | 120 | Yes | 5 | Eden Heights Of Eden Operating, Llc | 23 | 65.2% | 16 | 29 | 1.3 | Studio / 1 Bed / 2 Bed |
| Eden Heights of West Seneca Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Seneca (Gardenville) | 120 | Yes | 19 | Eden Heights Of West Seneca Operating, Llc | - | - | - | - | - | Studio / 1 Bed / 2 Bed |
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Frequently Asked Questions about Elderwood Assisted Living at West Seneca
What neighborhood is Elderwood Assisted Living at West Seneca in?
Elderwood Assisted Living at West Seneca is in the Orchard Park Road neighborhood of West Seneca.
Who is the owner of Elderwood Assisted Living at West Seneca?
The legal owner and operator of Elderwood Assisted Living at West Seneca is 580 Orchard Park Road Operating Company, Llc.
Is Elderwood Assisted Living at West Seneca in a walkable area?
Elderwood Assisted Living at West Seneca has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
How many beds does Elderwood Assisted Living at West Seneca have?
Elderwood Assisted Living at West Seneca has 128 beds.
Are there photos of Elderwood Assisted Living at West Seneca?
Yes — there are 7 photos of Elderwood Assisted Living at West Seneca in the photo gallery on this page.
What is the phone number of Elderwood Assisted Living at West Seneca?
(888) 826-9663 will put you in contact with the team at Elderwood Assisted Living at West Seneca.
What county is Elderwood Assisted Living at West Seneca located in?
Elderwood Assisted Living at West Seneca is in Erie County.
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