Heathwood Assisted Living and Memory Care

Overview of Heathwood Assisted Living and Memory Care

Heathwood Assisted Living and Memory Care in Buffalo, New York, offers a range of comprehensive amenities, including Assisted Living, Enhanced Assisted Living, Memory Care, and Short-term Stays. Their licensed assisted living choices are designed to deliver the specific level of care needed, supported by a committed team of empathetic healthcare professionals.

Their philosophy acknowledges that minor additional assistance can enhance daily life satisfaction. Heathwood Assisted Living and Memory Care provides seniors with a personalized approach to living services. With an adaptable strategy, Heathwood can consistently address evolving needs.

(716) 688-0111

128-bed community

A larger shared setting that may offer more common spaces and organized community services.

48 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 60 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeAdult Home

CountyErie

Heathwood Assisted Living and Memory Care is legally operated by Heathwood Assisted Living At Williamsville, Inc..

Staffing

Key information about the people who lead and staff this community.

ContactCarla Suero, President/CEO

Enhanced Assisted Living

Short-Term Stay

Since 2021 · 5 years of data 0 enforcement actions 5 violations 5 inspections

Inspection Score

10 points above the New York average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New York state average

Overall vs. NY average

Latest Inspection March 10, 2025 Complaint Investigation

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	5	9	This facility has 44% fewer total inspections than a typical New York assisted living residence (5 vs. NY avg 9).↓ 44% better
Inspections with violations Inspections that uncovered at least one regulatory violation.	2	4	This facility has 50% fewer inspections with violations than a typical New York assisted living residence (2 vs. NY avg 4).↓ 50% better
Inspection violation rate Percentage of inspections that resulted in at least one violation.	40%	44%	This facility has 4 percentage points lower inspection violation rate than a typical New York assisted living residence (40% vs. NY avg 44%).↓ 4% better Rank #167 / 318 Inspection violation rate — State benchmarked This home is ranked 167th out of 318 homes in New York. Shows this facility's % of inspections with violations compared to the New York average among 318 comparable communities in the ranking pool.
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	4	6	This facility has 33% fewer complaint visits than a typical New York assisted living residence (4 vs. NY avg 6).↓ 33% better Rank #163 / 318 Complaint visits — State benchmarked This home is ranked 163rd out of 318 homes in New York. Shows this facility's complaint-related visits compared to the New York average among 318 comparable communities in the ranking pool.

Violations Violations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total violations Formal regulatory issues recorded by inspectors across all inspection types.	5	14.5	This facility has 66% fewer total violations than a typical New York assisted living residence (5 vs. NY avg 14.5).↓ 66% better Rank #186 / 318 Total violations — State benchmarked This home is ranked 186th out of 318 homes in New York. Shows this facility's violations compared to the New York average among 318 comparable communities in the ranking pool.
Violations per year Average violations per year since 2021.	1	2.9	This facility has 66% fewer violations per year than a typical New York assisted living residence (1 vs. NY avg 2.9).↓ 66% better
Violations per inspection Average violations per inspection.	1	1.6	This facility has 38% fewer violations per inspection than a typical New York assisted living residence (1 vs. NY avg 1.6).↓ 38% better Rank #200 / 318 Violations per inspection — State benchmarked This home is ranked 200th out of 318 homes in New York. Shows this facility's violations per inspection compared to the New York average among 318 comparable communities in the ranking pool.

Violation breakdown

1 Medication Management NY avg: 0.4

1 Operating Certificate NY avg: 0.2

2 Resident Services NY avg: 2.9

1 Retention and Standards NY avg: 0.8

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

March 10, 2025 complaint investigation found one admission and retention violation, with an approved plan of correction.
May 9, 2024 relicensure inspection identified four deficiencies in operating certificates, resident services, and medication management, all corrected by approved plans.
Three prior complaint investigations between 2021 and 2024 found no violations and required no corrections.

Show Inspection Reports

What does this home offer?

Pets Allowed

Housing Options: Studio / Suite / 1 Bed / 2 Bed

Transportation Services

Fitness and Recreation

Managed by Robert M. Chur

Administrator

Robert M. Chur began his career as an Administrator at Aurora Park Health Care Center and later co-founded Heathwood Health Care Center in Williamsville with his wife, Carol. His leadership laid the foundation for the Chur family’s multi-generational commitment to quality senior care, establishing Heathwood as a trusted name in residential elder care.

17.6 miles from city center Estimated distance in miles from Buffalo's city center to Heathwood Assisted Living and Memory Care's address, calculated via Google Maps. — 1.86 miles to nearest hospital (Lindamer Dawn M)

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+

General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

Income Limits (2025) $50,000/year household

Asset Limits No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits

Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+

General NYC resident, own and live in a 1-3 family home, co-op, or condo.

Income Limits (2025) $58,399/year household

Asset Limits No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

Benefits

Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)

General NYC resident, able to share living space.

Income Limits No strict limit, but targets those needing cost relief.

Asset Limits Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

Benefits

Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Compare Assisted Living around Buffalo

The information below is reported by the New York State Department of Health.


Heathwood Assisted Living and Memory Care	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Buffalo (Bassett)	128 Facility 128 NY AVG 160 Rank #393 / 748	Yes	60 Facility 60 NY AVG 63 Rank #696 / 1173	Heathwood Assisted Living At Williamsville, Inc.	93 Facility 93 NY AVG 83 Rank #73 / 344	5	40% Facility 40% NY AVG 44.4% Rank #167 / 318	4 Facility 4 NY AVG 6 Rank #163 / 318	5 Facility 5 NY AVG 14.5 Rank #186 / 318	1.0 Facility 1.0 NY AVG 1.6 Rank #200 / 318	Studio / Suite / 1 Bed / 2 Bed	A+
Elderwood Assisted Living at West Seneca	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	West Seneca (Orchard Park Road)	128 Facility 128 NY AVG 160 Rank #393 / 748	Yes	52 Facility 52 NY AVG 63 Rank #768 / 1173	580 Orchard Park Road Operating Company, LLC	69 Facility 69 NY AVG 83 Rank #306 / 344	13	38.5% Facility 38.5% NY AVG 44.4% Rank #163 / 318	9 Facility 9 NY AVG 6 Rank #259 / 318	11 Facility 11 NY AVG 14.5 Rank #234 / 318	0.8 Facility 0.8 NY AVG 1.6 Rank #179 / 318	Studio / Suite / 1 Bed / 2 Bed	-
Elderwood Village at Bassett Park	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Buffalo (Bassett Road)	105 Facility 105 NY AVG 160 Rank #490 / 748	Yes	39 Facility 39 NY AVG 63 Rank #885 / 1173	245 Bassett Road Operating Company, LLC	65 Facility 65 NY AVG 83 Rank #324 / 344	13	46.2% Facility 46.2% NY AVG 44.4% Rank #185 / 318	10 Facility 10 NY AVG 6 Rank #271 / 318	16 Facility 16 NY AVG 14.5 Rank #262 / 318	1.2 Facility 1.2 NY AVG 1.6 Rank #220 / 318	Studio / Suite / 1 Bed / 2 Bed	-
The Amberleigh	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Williamsville (Williamsville Place)	76 Facility 76 NY AVG 160 Rank #605 / 748	Yes	50 Facility 50 NY AVG 63 Rank #781 / 1173	Csl Amberleigh, Inc.	59 Facility 59 NY AVG 83 Rank #341 / 344	17	70.6% Facility 70.6% NY AVG 44.4% Rank #249 / 318	12 Facility 12 NY AVG 6 Rank #279 / 318	40 Facility 40 NY AVG 14.5 Rank #312 / 318	2.4 Facility 2.4 NY AVG 1.6 Rank #289 / 318	Studio / Suite / 1 Bed / 2 Bed	-
Juniper Glen Memory Care Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	East Amherst (Eastern Hills)	66 Facility 66 NY AVG 160 Rank #628 / 748	Yes	48 Facility 48 NY AVG 63 Rank #798 / 1173	Amherst Care Group, LLC	63 Facility 63 NY AVG 83 Rank #329 / 344	14	64.3% Facility 64.3% NY AVG 44.4% Rank #228 / 318	7 Facility 7 NY AVG 6 Rank #233 / 318	32 Facility 32 NY AVG 14.5 Rank #304 / 318	2.3 Facility 2.3 NY AVG 1.6 Rank #286 / 318	Suite	A+

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What neighborhood is Heathwood Assisted Living and Memory Care in?

Heathwood Assisted Living and Memory Care is in the Bassett neighborhood of Buffalo.

Who is the owner of Heathwood Assisted Living and Memory Care?

The legal owner and operator of Heathwood Assisted Living and Memory Care is Heathwood Assisted Living At Williamsville, Inc..

Is Heathwood Assisted Living and Memory Care in a walkable area?

Heathwood Assisted Living and Memory Care has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

How many beds does Heathwood Assisted Living and Memory Care have?

Heathwood Assisted Living and Memory Care has 128 beds.

Are there photos of Heathwood Assisted Living and Memory Care?

Yes — there are 5 photos of Heathwood Assisted Living and Memory Care in the photo gallery on this page.

What is the phone number of Heathwood Assisted Living and Memory Care?

(716) 688-0111 will put you in contact with the team at Heathwood Assisted Living and Memory Care.

What county is Heathwood Assisted Living and Memory Care located in?

Heathwood Assisted Living and Memory Care is in Erie County.

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Heathwood Assisted Living and Memory Care