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Heathwood Assisted Living and Memory Care
Assisted Living in Buffalo
Heathwood Assisted Living and Memory Care
Assisted Living in Buffalo
Overview of Heathwood Assisted Living and Memory Care
Heathwood Assisted Living and Memory Care in Buffalo, New York, offers a range of comprehensive amenities, including Assisted Living, Enhanced Assisted Living, Memory Care, and Short-term Stays. Their licensed assisted living choices are designed to deliver the specific level of care needed, supported by a committed team of empathetic healthcare professionals.
Their philosophy acknowledges that minor additional assistance can enhance daily life satisfaction. Heathwood Assisted Living and Memory Care provides seniors with a personalized approach to living services. With an adaptable strategy, Heathwood can consistently address evolving needs.
Robert M. Chur began his career as an Administrator at Aurora Park Health Care Center and later co-founded Heathwood Health Care Center in Williamsville with his wife, Carol. His leadership laid the foundation for the Chur family’s multi-generational commitment to quality senior care, establishing Heathwood as a trusted name in residential elder care.
128-bed community
A larger shared setting that may offer more common spaces and organized community services.
48 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAdult Home
CountyErie
Heathwood Assisted Living and Memory Care is legally operated by Heathwood Assisted Living At Williamsville, Inc..
Staffing
Key information about the people who lead and staff this community.
ContactCarla Suero, President/CEO
Enhanced Assisted Living
Short-Term Stay
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / Suite / 1 Bed / 2 Bed
Transportation Services
Fitness and Recreation
Types of Care at Heathwood Assisted Living and Memory Care
Assisted Living
Memory Care
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
The data displayed corresponds to the last 6 years.
Inspection Overview
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Since 2021
5
Total Inspections
The total number of state inspections at this facility, including routine and complaint-triggered visits. Facilities below the state average have generally maintained compliance, resulting in less regulatory oversight.
New York avg: 9
44% below New York avg
The total number of state inspections at this facility, including routine and complaint-triggered visits. Facilities below the state average have generally maintained compliance, resulting in less regulatory oversight.
New York avg: 9
44% below New York avg
4
Complaint Visits
On-site visits triggered by formal complaints filed by residents, families, or staff — separate from routine inspections. Fewer complaint-related visits indicate fewer reported concerns about care quality or facility operations.
New York avg: 55
93% below New York avg
On-site visits triggered by formal complaints filed by residents, families, or staff — separate from routine inspections. Fewer complaint-related visits indicate fewer reported concerns about care quality or facility operations.
New York avg: 55
93% below New York avg
Violation Rate
The share of inspections that resulted in at least one violation. A lower rate indicates more consistent compliance with state health and safety standards.
The share of inspections that resulted in at least one violation. A lower rate indicates more consistent compliance with state health and safety standards.
40%
with violations
2 inspections
New York avg: 44%
4% below New York avg
60%
without violations
3 inspections
New York avg: 56%
4% above New York avg
Latest inspection
Date
March 10, 2025
Complaint Investigation
5
violations
58% below New York avg
New York avg: 12
1.0
violations per inspection
New York average: 1.3 violations per inspection
1
Medication Management
NY avg: 0.4
1
Operating Certificate
NY avg: 0.2
2
Resident Services
NY avg: 2.9
1
Retention and Standards
NY avg: 0.8
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
0
enforcement actions
No actions on recordPenalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
Inspection Report Summary for Heathwood Assisted Living and Memory Care
The most recent inspection on March 10, 2025, identified one deficiency related to admission and retention standards, with a plan of correction approved. Earlier inspections showed a mix of results, including four deficiencies in May 2024 involving operating certificates, resident services, and medication management, while other reports found no violations. Complaint investigations were unsubstantiated or did not result in deficiencies. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The inspection history shows some recurring issues in resident services and administrative areas, with no clear pattern of worsening or improvement over time.
Financial Assistance for
Assisted Living in New York
Heathwood Assisted Living and Memory Care is located in Buffalo, New York.
Here are the financial assistance programs available to residents in New York.
Places of interest near Heathwood Assisted Living and Memory Care
17.6 miles from city center
Estimated distance in miles from Buffalo's city center to Heathwood Assisted Living and Memory Care's address, calculated via Google Maps.
— 1.86 miles to nearest hospital (Lindamer Dawn M)
Calculate Travel Distance to Heathwood Assisted Living and Memory Care
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Buffalo The information below is reported by the New York State Department of Health.
Filter by care type
| Brompton Heights of Williamsville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Williamsville | 200 | No | 22 | Brompton Heights, Inc. | 23 | 65.2% | 18 | 38 | 1.7 | Studio / Suite / 1 Bed / 2 Bed | - |
| Heathwood Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Buffalo (Bassett) | 128 | Yes | 60 | Heathwood Assisted Living At Williamsville, Inc. | 5 | 40% | 4 | 5 | 1.0 | Studio / Suite / 1 Bed / 2 Bed | A+ |
| Brookdale Kenmore |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Kenmore (Village Of Kenmore) | 120 | Yes | 79 | Ww Kenmore Operator, Inc. | 7 | 42.9% | 6 | 24 | 3.4 | Studio / Suite / 1 Bed / 2 Bed | - |
| Eden Heights Of Eden |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Eden (East Eden) | 120 | Yes | 5 | Eden Heights Of Eden Operating, Llc | 23 | 65.2% | 16 | 29 | 1.3 | Studio / Suite / 1 Bed / 2 Bed | - |
| Eden Heights of West Seneca Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | West Seneca (Gardenville) | 120 | Yes | 19 | Eden Heights Of West Seneca Operating, Llc | 0 | 0% | 0 | 0 | - | Studio / Suite / 1 Bed / 2 Bed | - |
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