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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Franciscan Villa offers an oasis of tranquility and peace of mind for those in search of a comprehensive long-term care facility. Tucked away in a scenic 47-acre campus, it provides a range of services including Assisted Living, Post-acute Care/Rapid Recovery, and Long-term Care. Beyond meeting healthcare needs, Franciscan Villa elevates the quality of life for its residents through enriching activities and impressive amenities. The facility’s team of highly skilled professionals is available around the clock, ensuring residents are not only well-cared for but also engaged and content.
Security and safety are paramount at Franciscan Villa. Equipped with modern safety measures like a state-of-the-art Wander Guard system and an extensive fire safety program, the facility aims to offer a homey yet secure environment. Accepting various payment options including Medicare, Medicaid, and most insurance plans, Franciscan Villa stands as a supportive partner in making challenging placement decisions easier. With a focus on delivering superior service and comfort, it has established itself as a leading long-term care facility where residents can live life to the fullest.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 15th out of 46 homes in Oklahoma for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 7m per day | ▼ 65% State avg: 20m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 5m per day | ▲ 16% State avg: 56m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 48m per day | ▼ 30% State avg: 2h 34m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 37m per day | ▲ 4% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▲ 299% State avg: 1m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 6m per day | ▼ 65% State avg: 17m per day · National avg: 29m per day |
Higher than the Oklahoma average: 60.6%Franciscan Villa is administrated by Crystal Reeve.
In Oklahoma, the State Department of Health, Protective Health Services is the regulatory body responsible for conducting unannounced inspections and reporting on facility compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Oklahoma state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | OK Average | vs. OK Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 19 | 8 | This facility has 138% more total deficiencies than a typical Oklahoma nursing home (19 vs. OK avg 8).↑ 138% worse |
|
Deficiencies per year
Average deficiencies per year since 2018.
| 2.4 | 1 | This facility has 140% more deficiencies per year than a typical Oklahoma nursing home (2.4 vs. OK avg 1).↑ 140% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Oklahoma average 4.8
Last Health inspection on Dec 2024
Oklahoma average 23.5
Oklahoma average 4.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
7 of 8 citations resulted from standard inspections; and 1 of 8 came from combined inspections (standard and complaint).
100% better than Oklahoma averageOklahoma average: 0.6
150% worse than Oklahoma averageOklahoma average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Oklahoma average
13% better than Oklahoma average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
4 total: 2 full-time employees and 2 contractors.
4
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursAssists with medical care and medications.
26 total: 25 full-time employees and 1 contractor.
26
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hoursHelps with daily care and mobility.
67 total: 51 full-time employees and 16 contractors.
67
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,077 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 51 | 16 | 67 | 14,641 | 92 | 100% | 9.8 |
| Licensed Practical Nurse | 25 | 1 | 26 | 9,283 | 92 | 100% | 10.1 |
| Medication Aide/Technician | 13 | 1 | 14 | 5,033 | 92 | 100% | 10.6 |
| RN Director of Nursing | 5 | 0 | 5 | 3,280 | 87 | 95% | 9.2 |
| Other Dietary Services Staff | 2 | 0 | 2 | 965 | 73 | 79% | 7.3 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 930 | 70 | 76% | 7.1 |
| Speech Language Pathologist | 4 | 0 | 4 | 920 | 69 | 75% | 6.6 |
| Respiratory Therapist | 4 | 0 | 4 | 860 | 71 | 77% | 6 |
| Registered Nurse | 2 | 2 | 4 | 650 | 70 | 76% | 8.4 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 460 | 60 | 65% | 7.7 |
| Qualified Social Worker | 1 | 0 | 1 | 447 | 64 | 70% | 7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 409 | 65 | 71% | 6 |
| Mental Health Service Worker | 1 | 0 | 1 | 402 | 54 | 59% | 7.4 |
| Medical Director | 0 | 1 | 1 | 221 | 26 | 28% | 8.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 184 | 23 | 25% | 8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 85 | 15 | 16% | 5.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 71 | 11 | 12% | 6.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 6 | 7% | 6.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.5
In line with Oklahoma averageOklahoma average: 8.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.9
16% worse than Oklahoma averageOklahoma average: 16.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
17.3%
20% worse than Oklahoma averageOklahoma average: 14.4%
Percent of long-stay residents whose ability to move independently worsened
16.5%
In line with Oklahoma averageOklahoma average: 16.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.0%
29% worse than Oklahoma averageOklahoma average: 17.8%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
6% better than Oklahoma averageOklahoma average: 4.4%
Percent of long-stay high risk residents with pressure ulcers
4.6%
12% better than Oklahoma averageOklahoma average: 5.2%
Percent of long-stay residents with a urinary tract infection
3.1%
In line with Oklahoma averageOklahoma average: 3.0%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Oklahoma averageOklahoma average: 3.7%
Percent of long-stay residents who have depressive symptoms
6.5%
94% worse than Oklahoma averageOklahoma average: 3.3%
Percent of long-stay residents who received an antipsychotic medication
4.5%
71% better than Oklahoma averageOklahoma average: 15.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
10% better than Oklahoma averageOklahoma average: 90.6%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
In line with Oklahoma averageOklahoma average: 94.6%
Number of hospitalizations per 1,000 long-stay resident days.
1.49
35% better than Oklahoma averageOklahoma average: 2.28
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.31
21% better than Oklahoma averageOklahoma average: 2.91
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.9%
31% better than Oklahoma averageOklahoma average: 75.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Oklahoma averageOklahoma average: 2.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
31% better than Oklahoma averageOklahoma average: 74.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.0%
19% better than Oklahoma averageOklahoma average: 27.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.1%
23% better than Oklahoma averageOklahoma average: 17.1%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Oklahoma averageOklahoma average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
37.6%
30% worse than Oklahoma averageOklahoma average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
49.5%
In line with Oklahoma averageOklahoma average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
31% of new residents, usually for short-term rehab.
35% of new residents, often for short stays.
33% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
87Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Franciscan Villa based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #21 / 50Payroll — State benchmarkedThis home is ranked 21st out of 50 homes in Oklahoma for payroll. Shows total annual staff payroll benchmarked to the Oklahoma average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay for extended periods and receive ongoing daily care.
2.8 miles from city center
Estimated distance in miles from Broken Arrow's city center to Franciscan Villa's address, calculated via Google Maps.
— 1.19 miles to nearest hospital (Ascension St. John Broken Arrow)
Add your location
Franciscan Villa is located in Broken Arrow, Oklahoma.
Here are the financial assistance programs available to residents in Oklahoma.
The information below is reported by the Oklahoma State Department of Health, Protective Health Services.
| Franciscan Villa |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Broken Arrow (Lynn Lane) | 71
Facility
71
OK AVG
74
Rank
#61 / 141 | 100.0% | +65% | 4.91 | -54% | +7% | $0 | 8 | 4.0 | 1 | 92 | - |
9
Facility
9
OK AVG
38
Rank
#179 / 208 | Jennifer Hart | $10.0M | $5.0M | 49.7% | 375525 | ||||
| Cedarcrest Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Broken Arrow | 89
Facility
89
OK AVG
74
Rank
#42 / 141 | 64.7% | +7% | 5.34 | -44% | +17% | $15.0k | 27 | 3.0 | - | 60 | - |
30
Facility
30
OK AVG
38
Rank
#123 / 208 | Shelly Bagwell | $4.5M | $2.9M | 64.7% | 375233 | ||||
| Senior Suites Healthcare |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Broken Arrow | 92
Facility
92
OK AVG
74
Rank
#37 / 141 | 91.2% | +51% | 4.99 | -42% | +9% | $0 | 24 | 3.4 | - | 84 | - |
18
Facility
18
OK AVG
38
Rank
#166 / 208 | Cox Building Company, Inc. | $8.1M | $3.9M | 47.5% | 375528 | ||||
| Forest Hills Care and Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Broken Arrow | 159
Facility
159
OK AVG
74
Rank
#5 / 141 | 88.1% | +45% | 4.21 | -50% | -8% | $0 | 35 | 8.8 | - | 140 | A+ |
47
Facility
47
OK AVG
38
Rank
#82 / 208 | Oklahoma Acquisitions, LLC | $13.7M | $7.1M | 52.3% | 375392 | ||||
| Aspen Health and Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Broken Arrow | 126
Facility
126
OK AVG
74
Rank
#13 / 141 | 73.8% | +22% | 5.40 | -47% | +18% | $54.1k | 18 | 2.3 | 1 | 101 | A+ |
55
Facility
55
OK AVG
38
Rank
#54 / 208 | Debora Inks | $17.7M | $7.3M | 41% | 375351 |
Franciscan Villa is in the Lynn Lane neighborhood of Broken Arrow.
Franciscan Villa has a walk score of 9. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to OK state health department records, Franciscan Villa's license number is NH7211AL.
Franciscan Villa's occupancy is 100%.
Crystal Reeve is the administrator of Franciscan Villa.
Franciscan Villa has 71 beds.
Yes — there are 2 photos of Franciscan Villa in the photo gallery on this page.
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