Franke Tobey Jones
Franke Tobey Jones is a stunning English Tudor-style retirement community in Tacoma, Washington, offering independent living, memory care, skilled nursing care, and assisted living. The community creates a cozy and encouraging atmosphere for seniors by guaranteeing excellent care, weekly housekeeping, and restaurant-style dining. Residents can engage in diverse activities, from educational to recreational pursuits, and even bring along their pets, fostering a home-like atmosphere.
Committed to creating a supportive atmosphere where residents can thrive, the community provides top-notch amenities akin to a luxury hotel while ensuring comprehensive care services. Residents can enjoy refreshments while chatting with their friends at the cafe, attend various exercise classes at the state-of-the-art wellness center, and participate in lifelong learning programs at the community’s senior university. With a focus on resident well-being and comfort, the community strives to make the transition to retirement living seamless and enriching, ensuring seniors feel valued and cared for regardless of their journey.
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About this community
Occupancy
Staffing
Key information about the people who lead and staff this community.
Inspection History
In Washington, the Department of Social and Health Services, Residential Care Services conducts unannounced inspections and issues reports on the quality of care in all licensed settings.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Washington state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Washington state average• Total deficiencies (48% below)
• Deficiencies per inspection (6% below)
Deficiencies
| This Facility | WA Average | vs. WA Avg |
|---|---|---|---|
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Total deficiencies
| 16 | 31 | This facility has 48% fewer total deficiencies than a typical Washington nursing home (16 vs. WA avg 31).↓ 48% better |
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Deficiencies per inspection
| 3.2 | 3.4 | This facility has 6% fewer deficiencies per inspection than a typical Washington nursing home (3.2 vs. WA avg 3.4).↓ 6% better |
Inspections
| This Facility | WA Average | vs. WA Avg |
|---|---|---|---|
|
Total inspections
| 5 | 9 | This facility has had 44% fewer total inspections than the Washington average (5 vs. WA avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 44% fewer |
What does this home offer?
Pets Allowed
Transportation Services
Fitness and Recreation
Places of interest near Franke Tobey Jones
5.8 miles from city center
Estimated distance in miles from Tacoma's city center to Franke Tobey Jones's address, calculated via Google Maps.
— 4.3 miles to nearest hospital (MultiCare Tacoma General Hospital)
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Info below is compiled from CMS reports & the WA Dept. of Social & Health Services (DSHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Washington average is: 62.6% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Life Care Center of South Hill | NH SNF | Puyallup | 100
Facility
100
WA AVG
81
Rank
#91 / 356 |
97.6%
Facility
97.6%
WA AVG
75%
Rank
#13 / 276 | +30% | 3.74
Facility
3.74
WA AVG
4.22
Rank
#45 / 61 | -15% | -11% | $17.4k
Facility
$17.4k
WA AVG
$87.7k
Rank
#31 / 61 | 29
Facility
29
WA AVG
48.9
Rank
#10 / 61 | 4.8
Facility
4.8
WA AVG
6.9
Rank
#17 / 61 | - | 98 | - |
32
Facility
32
WA AVG
51
Rank
#459 / 619 | Alexander Medina | $20.3MFiscal year ending 12/2023
Facility
$20.3MFiscal year ending 12/2023
WA AVG
$15.9M
Rank
#10 / 51 | $10.7MFiscal year ending 12/2023
Facility
$10.7MFiscal year ending 12/2023
WA AVG
$9.2M
Rank
#15 / 51 | 52.5%Fiscal year ending 12/2023
Facility
52.5%Fiscal year ending 12/2023
WA AVG
62.6%
Rank
#31 / 51 | 505526 | ||||
| Life Care Center of Puyallup | NH SNF | Puyallup (Meeker) | 102
Facility
102
WA AVG
81
Rank
#86 / 356 |
92.1%
Facility
92.1%
WA AVG
75%
Rank
#41 / 276 | +23% | 4.14
Facility
4.14
WA AVG
4.22
Rank
#29 / 61 | +18% | -2% | $0
Facility
$0
WA AVG
$87.7k
Rank
#1 / 61 | 50
Facility
50
WA AVG
48.9
Rank
#36 / 61 | 5.6
Facility
5.6
WA AVG
6.9
Rank
#23 / 61 | - | 94 | - |
65
Facility
65
WA AVG
51
Rank
#189 / 619 | Paul Nimz | $9.6MFiscal year ending 12/2023
Facility
$9.6MFiscal year ending 12/2023
WA AVG
$15.9M
Rank
#42 / 51 | $5.2MFiscal year ending 12/2023
Facility
$5.2MFiscal year ending 12/2023
WA AVG
$9.2M
Rank
#42 / 51 | 54.7%Fiscal year ending 12/2023
Facility
54.7%Fiscal year ending 12/2023
WA AVG
62.6%
Rank
#27 / 51 | 505324 | ||||
| Avamere at Pacific Ridge | NH MC SNF | Tacoma (Eastside) | 102
Facility
102
WA AVG
81
Rank
#86 / 356 |
64.1%
Facility
64.1%
WA AVG
75%
Rank
#216 / 276 | -14% | 5.54
Facility
5.54
WA AVG
4.22
Rank
#3 / 61 | -62% | +31% | $57.8k
Facility
$57.8k
WA AVG
$87.7k
Rank
#43 / 61 | 76
Facility
76
WA AVG
48.9
Rank
#49 / 61 | 8.4
Facility
8.4
WA AVG
6.9
Rank
#46 / 61 | 2 | 65 | - |
56
Facility
56
WA AVG
51
Rank
#282 / 619 | Christine Miller | $11.4MFiscal year ending 12/2023
Facility
$11.4MFiscal year ending 12/2023
WA AVG
$15.9M
Rank
#31 / 51 | $6.8MFiscal year ending 12/2023
Facility
$6.8MFiscal year ending 12/2023
WA AVG
$9.2M
Rank
#31 / 51 | 59.7%Fiscal year ending 12/2023
Facility
59.7%Fiscal year ending 12/2023
WA AVG
62.6%
Rank
#20 / 51 | 505264 | ||||
| North Auburn Rehabilitation & Health Center | NH SNF | Auburn (Christopher) | 125
Facility
125
WA AVG
81
Rank
#37 / 356 |
55.2%
Facility
55.2%
WA AVG
75%
Rank
#246 / 276 | -26% | 3.91
Facility
3.91
WA AVG
4.22
Rank
#37 / 61 | -35% | -8% | $54.0k
Facility
$54.0k
WA AVG
$87.7k
Rank
#42 / 61 | 100
Facility
100
WA AVG
48.9
Rank
#57 / 61 | 12.5
Facility
12.5
WA AVG
6.9
Rank
#56 / 61 | 5 | 69 | - |
58
Facility
58
WA AVG
51
Rank
#272 / 619 | Joseph Denor | $10.8MFiscal year ending 12/2023
Facility
$10.8MFiscal year ending 12/2023
WA AVG
$15.9M
Rank
#35 / 51 | $5.2MFiscal year ending 12/2023
Facility
$5.2MFiscal year ending 12/2023
WA AVG
$9.2M
Rank
#43 / 51 | 48.2%Fiscal year ending 12/2023
Facility
48.2%Fiscal year ending 12/2023
WA AVG
62.6%
Rank
#40 / 51 | 505195 |
Financial Assistance for
Nursing Home in Washington
Franke Tobey Jones is located in Tacoma, Washington State.
Here are the financial assistance programs available to residents in Washington State.
Frequently Asked Questions about Franke Tobey Jones
What neighborhood is Franke Tobey Jones in?
Franke Tobey Jones is in the West End neighborhood of Tacoma.
Is Franke Tobey Jones in a walkable area?
Franke Tobey Jones has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Franke Tobey Jones?
According to WA state health department records, Franke Tobey Jones's license number is 61.
When does Franke Tobey Jones's license expire?
According to WA state health department records, Franke Tobey Jones's license expires on June 30, 2027.
What is the occupancy rate at Franke Tobey Jones?
Franke Tobey Jones's occupancy is 50%.
Are pets allowed at Franke Tobey Jones?
Yes, Franke Tobey Jones allows residents to bring their pets.
Does Franke Tobey Jones operate as a for-profit or non-profit?
Franke Tobey Jones is registered as a for-profit in WA.
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