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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Situated just off West Main Street in Franklin, Tennessee, the Franklin Wellness & Rehabilitation Center is a dedicated skilled nursing facility, unwavering in its commitment to delivering exceptional care. Focused on fostering a loving, welcoming, and encouraging environment, their mission revolves around enabling residents to thrive physically, emotionally, and socially.
Accredited by the Joint Commission, Franklin Wellness & Rehabilitation Center seamlessly caters to short-term rehabilitation needs and long-term care services. Their unwavering dedication to excellence makes them a trusted choice for those seeking top-tier nursing care in the heart of Williamson County. With an emphasis on continuous quality improvement, the center aspires to be the premier nursing care provider in Williamson County. Residents at Franklin Wellness & Rehabilitation Center can engage in enriching activities, and the center’s patient-centered care programs are designed to prioritize individual well-being. Accommodations include private suites and semi-private rooms, complemented by amenities like satellite TV service and WiFi.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 39th out of 172 homes in Tennessee for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 39m per day | ▲ 5% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 58m per day | ▼ 13% State avg: 1h 6m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 7m per day | ■ Avg State avg: 2h 9m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 29m per day | ▲ 4% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 5m per day | ▼ 9% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 25m per day | ■ Avg State avg: 25m per day · National avg: 29m per day |
Lower than the Tennessee average: 71.6%Franklin Wellness and Rehabilitation Center is legally operated by Franklin Operating Group LLC, and administrated by Ben Anderson.
In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Tennessee state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | TN Average | vs. TN Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 17 | 4 | This facility has 325% more total citations than a typical Tennessee nursing home (17 vs. TN avg 4).↑ 325% worse |
|
Citations per year
Average citations per year since 2019.
| 2.4 | 0.6 | This facility has 300% more citations per year than a typical Tennessee nursing home (2.4 vs. TN avg 0.6).↑ 300% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Tennessee average 3.5
Last Health inspection on Jun 2025
Tennessee average 15.4
Tennessee average 4.39
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 16 citations resulted from standard inspections; 3 of 16 resulted from complaint investigations; and 1 of 16 came from combined inspections (standard and complaint).
82% worse than Tennessee averageTennessee average: 1.1
100% better than Tennessee averageTennessee average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
19% more staff per resident than Tennessee average
5% better than Tennessee average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
19 total: 13 full-time employees and 6 contractors.
19
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursAssists with medical care and medications.
34 total: 16 full-time employees and 18 contractors.
34
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursHelps with daily care and mobility.
All 47 CNA Staff are full-time employees. No contractors work on this role.
47
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,048 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 47 | 0 | 47 | 11,611 | 92 | 100% | 9.1 |
| Licensed Practical Nurse | 16 | 18 | 34 | 4,789 | 92 | 100% | 9.2 |
| Registered Nurse | 13 | 6 | 19 | 2,531 | 90 | 98% | 9.7 |
| Speech Language Pathologist | 0 | 3 | 3 | 513 | 67 | 73% | 6.8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 512 | 61 | 66% | 8.4 |
| Physical Therapy Assistant | 0 | 4 | 4 | 498 | 69 | 75% | 5.8 |
| RN Director of Nursing | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 483 | 67 | 73% | 7.2 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Dietitian | 2 | 0 | 2 | 464 | 58 | 63% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 416 | 55 | 60% | 7.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 403 | 54 | 59% | 7.5 |
| Qualified Social Worker | 0 | 1 | 1 | 379 | 53 | 58% | 7.2 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
52% lower than Tennessee averageTennessee average: $86K
43% fewer fines than Tennessee averageTennessee average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Tennessee averageTennessee average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jun 9, 2025 · $41K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 9, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.7
7% better than Tennessee averageTennessee average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.3
22% better than Tennessee averageTennessee average: 19.5
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
14.0%
13% better than Tennessee averageTennessee average: 16.0%
Percent of long-stay residents whose ability to move independently worsened
17.6%
19% better than Tennessee averageTennessee average: 21.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.4%
31% better than Tennessee averageTennessee average: 20.7%
Percent of long-stay residents experiencing one or more falls with major injury
7.3%
100% worse than Tennessee averageTennessee average: 3.7%
Percent of long-stay high risk residents with pressure ulcers
5.6%
In line with Tennessee averageTennessee average: 5.4%
Percent of long-stay residents with a urinary tract infection
1.9%
10% better than Tennessee averageTennessee average: 2.1%
Percent of long-stay residents who lose too much weight
4.1%
35% better than Tennessee averageTennessee average: 6.3%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Tennessee averageTennessee average: 11.0%
Percent of long-stay residents who received an antipsychotic medication
18.6%
13% worse than Tennessee averageTennessee average: 16.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
72.0%
20% worse than Tennessee averageTennessee average: 89.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
84.4%
11% worse than Tennessee averageTennessee average: 94.5%
Number of hospitalizations per 1,000 long-stay resident days.
1.20
24% better than Tennessee averageTennessee average: 1.58
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.47
6% better than Tennessee averageTennessee average: 1.57
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
50.4%
37% worse than Tennessee averageTennessee average: 79.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.2%
32% better than Tennessee averageTennessee average: 1.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
73.5%
8% worse than Tennessee averageTennessee average: 79.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.5%
17% better than Tennessee averageTennessee average: 22.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.1%
17% worse than Tennessee averageTennessee average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Tennessee averageTennessee average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
19.2%
64% worse than Tennessee averageTennessee average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
55.9%
11% better than Tennessee averageTennessee average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
16% of new residents, usually for short-term rehab.
56% of new residents, often for short stays.
29% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
57Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Franklin Wellness and Rehabilitation Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #127 / 176Payroll — State benchmarkedThis home is ranked 127th out of 176 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
1.1 miles from city center
Estimated distance in miles from Franklin's city center to Franklin Wellness and Rehabilitation Center's address, calculated via Google Maps.
— 0.14 miles to nearest hospital (GracePointe Healthcare)
Add your location
Franklin Wellness and Rehabilitation Center is located in Franklin, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.
The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.
| NHC Place Cool Springs |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Franklin (Cool Springs) | 108
Facility
108
TN AVG
88
Rank
#123 / 426 |
67.6%
Facility
67.6%
TN AVG
73%
Rank
#192 / 303 | -7% | 4.86
Facility
4.86
TN AVG
3.63
Rank
#12 / 172 | +30% | +34% | $0
Facility
$0
TN AVG
$90.9k
Rank
#1 / 177 | 8
Facility
8
TN AVG
15.4
Rank
#39 / 176 | 2.7
Facility
2.7
TN AVG
4.4
Rank
#34 / 176 | 2 | 69 | - |
34
Facility
34
TN AVG
34
Rank
#279 / 553 | Anthony Moore | $17.0M
Facility
$17.0M
TN AVG
$11.5M
Rank
#46 / 176 | $10.9M
Facility
$10.9M
TN AVG
$4.6M
Rank
#18 / 176 | 63.8%
Facility
63.8%
TN AVG
41%
Rank
#15 / 176 | 445475 | ||||
| NHC HealthCare in Franklin |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Franklin | 44
Facility
44
TN AVG
88
Rank
#377 / 426 |
20.5%
Facility
20.5%
TN AVG
73%
Rank
#58 / 303 | -72% | 3.46
Facility
3.46
TN AVG
3.63
Rank
#69 / 172 | 0% | -5% | $62.5k
Facility
$62.5k
TN AVG
$90.9k
Rank
#1 / 177 | 9
Facility
9
TN AVG
15.4
Rank
#51 / 176 | 3.0
Facility
3.0
TN AVG
4.4
Rank
#42 / 176 | 1 | 74 | A+ |
47
Facility
47
TN AVG
34
Rank
#166 / 553 | Chelsey Norris | $11.0M
Facility
$11.0M
TN AVG
$11.5M
Rank
#117 / 176 | $6.0M
Facility
$6.0M
TN AVG
$4.6M
Rank
#82 / 176 | 54.5%
Facility
54.5%
TN AVG
41%
Rank
#28 / 176 | 445127 | ||||
| Franklin Wellness and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Franklin (West Meade =) | 88
Facility
88
TN AVG
88
Rank
#186 / 426 |
64.8%
Facility
64.8%
TN AVG
73%
Rank
#211 / 303 | -11% | 3.79
Facility
3.79
TN AVG
3.63
Rank
#39 / 172 | +82% | +5% | $41.2k
Facility
$41.2k
TN AVG
$90.9k
Rank
#153 / 177 | 16
Facility
16
TN AVG
15.4
Rank
#95 / 176 | 5.3
Facility
5.3
TN AVG
4.4
Rank
#126 / 176 | 2 | 60 | - |
69
Facility
69
TN AVG
34
Rank
#34 / 553 | Franklin Operating Group LLC | $7.3M
Facility
$7.3M
TN AVG
$11.5M
Rank
#151 / 176 | $4.0M
Facility
$4.0M
TN AVG
$4.6M
Rank
#127 / 176 | 55%
Facility
55%
TN AVG
41%
Rank
#26 / 176 | 445146 |
Franklin Wellness and Rehabilitation Center is in the West Meade = neighborhood of Franklin.
The legal owner and operator of Franklin Wellness and Rehabilitation Center is Franklin Operating Group LLC.
Franklin Wellness and Rehabilitation Center has a walk score of 69. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to TN state health department records, Franklin Wellness and Rehabilitation Center's license number is 00000298.
According to TN state health department records, Franklin Wellness and Rehabilitation Center's license expires on August 2, 2026.
Franklin Wellness and Rehabilitation Center's occupancy is 65%.
Ben Anderson is the administrator of Franklin Wellness and Rehabilitation Center.
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