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Friends Fellowship Community
Nursing Home, Assisted Living, Independent Living, Memory Care, Respite Care & Skilled Nursing · Richmond, IN
Exterior view of the facility with blooming roses Bright living area with a comfortable sofa and dining table

Friends Fellowship Community

Nursing Home, Assisted Living, Independent Living, Memory Care, Respite Care & Skilled Nursing · Richmond, IN
2030 Chester Blvd, Richmond, IN 47374 View map Calculator: See prices in your area
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Overview of Friends Fellowship Community

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Friends Fellowship Community offers independent living, assisted living, memory care, respite care, nursing home care, and skilled nursing in Richmond, IN. Independent living provides private living with community services and no daily care, while assisted living provides help with daily tasks such as bathing, dressing, and medication. Memory care offers a secured setting with supervision, and skilled nursing provides licensed nursing care on site around the clock.

Respite care supports short stays for someone whose usual caregiver needs to travel or recover. Because the community offers several care levels, it may be a good fit for a resident whose needs grow over time and who may be able to move between levels without leaving the community. Friends Fellowship Community has 217 beds, and its Health Care Center is part of the community’s care offerings.

A Walk Score of 76 means the area is very walkable, with most errands possible on foot, so a resident who no longer drives can still get out independently. Pets are allowed, giving residents the option to bring a pet with them. William Rees serves as the administrator.

Facility Direct Line (765) 962-6546
Facility Direct Line (765) 962-6546
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By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 217 Rank #17 / 277Bed count — State benchmarkedThis home is ranked 17th out of 277 homes we track in Indiana for bed count. Shows this facility's certified or reported bed count compared to other Indiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

High-capacity home · May provide extensive amenities, services and programs.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #24 / 269Walk Score — State benchmarkedThis home is ranked 24th out of 269 homes we track in Indiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Indiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
76 / 100
Residents per day Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
37
BBB Rating Info An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+ Not Accredited
How BBB ratings work

About this community

License Details

Facility TypeNursing Home
IssuanceAugust 1, 2025
License Number25-001128-1

Ownership & Operating Entity

Friends Fellowship Community is legally operated by Friends Fellowship Community Inc, and administered by William Rees.

Profit StatusNonprofit

Type Of Units

Non-Certified Comprehensive Care
92 units
Residential
125 units
Total beds
217 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorMahendra Kalra
Director of NursingMelissa Harrison

Additional Services

1 service
Health Care Center

Contact Information

Fax(765) 962-9188

Contact Friends Fellowship Community

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. IN average 0 Worse No metrics in this bucket. 2 Better Metrics better than Indiana average:
• Total deficiencies (61% below)
• Inspections with deficiencies (57% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1333 This facility has 61% fewer total deficiencies than a typical Indiana nursing home (13 vs. IN avg 33).↓ 61% better Rank #88 / 318 Total deficiencies — State benchmarked This home is ranked 88th out of 318 homes we track in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Indiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 119 This facility has had 95% fewer total visits than the Indiana average (1 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 95% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 37 This facility has 57% fewer inspections with deficiencies than a typical Indiana nursing home (3 vs. IN avg 7).↓ 57% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 113 This facility has had 92% fewer inspections than the Indiana average (1 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 92% fewer
Show Inspection Reports

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Places of interest near Friends Fellowship Community

Address 0.4 miles from city center Info Estimated distance in miles from Richmond's city center to Friends Fellowship Community's address, calculated via Google Maps.

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Compare Nursing Homes around the area

Info below is compiled from CMS reports & the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. CCRC (Continuing Care Retirement Community): A campus with multiple care levels so residents can age in place without moving.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Indiana average is: 51.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Westminster Village Muncie ★ ★ ★ ★ ★
NH
AL
CCRC
IL
SNF
Muncie
303
Facility 303
IN AVG 119
Rank #4 / 277
83.8%
Facility 83.8%
IN AVG 66.8%
Rank #58 / 266
+25%
4.67
Facility 4.67
IN AVG 3.44
Rank #18 / 276
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +3%+36%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 279
11
Facility 11
IN AVG 25.0
Rank #51 / 279
2.8
Facility 2.8
IN AVG 4.1
Rank #81 / 279
-254A+
6
Facility 6
IN AVG 44
Rank #244 / 269
Westminster Village Muncie Inc
$14.5MFiscal year ending 06/2024
Facility $14.5MFiscal year ending 06/2024
IN AVG $10.5M
Rank #51 / 269
$10.2MFiscal year ending 06/2024
Facility $10.2MFiscal year ending 06/2024
IN AVG $5.2M
Rank #14 / 269
70.4%Fiscal year ending 06/2024
Facility 70.4%Fiscal year ending 06/2024
IN AVG 51.1%
Rank #13 / 269
155170
Lutheran Life Villages ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Kendallville
99
Facility 99
IN AVG 119
Rank #164 / 277
76.8%
Facility 76.8%
IN AVG 66.8%
Rank #89 / 266
+15%
4.17
Facility 4.17
IN AVG 3.44
Rank #39 / 276
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +28%+21%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 279
5
Facility 5
IN AVG 25.0
Rank #23 / 279
1.7
Facility 1.7
IN AVG 4.1
Rank #39 / 279
-76-
71
Facility 71
IN AVG 44
Rank #43 / 269
Adams County Memorial Hospital
$8.8MFiscal year ending 12/2023
Facility $8.8MFiscal year ending 12/2023
IN AVG $10.5M
Rank #163 / 269
$5.2MFiscal year ending 12/2023
Facility $5.2MFiscal year ending 12/2023
IN AVG $5.2M
Rank #116 / 269
59.1%Fiscal year ending 12/2023
Facility 59.1%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #47 / 269
155744
Christian Care Retirement Community ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Bluffton (Toll Gate Heights)
145
Facility 145
IN AVG 119
Rank #62 / 277
40.0%
Facility 40.0%
IN AVG 66.8%
Rank #246 / 266
-40%
4.97
Facility 4.97
IN AVG 3.44
Rank #14 / 276
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +7%+45%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 279
5
Facility 5
IN AVG 25.0
Rank #2 / 279
1.7
Facility 1.7
IN AVG 4.1
Rank #1 / 279
-58-
4
Facility 4
IN AVG 44
Rank #254 / 269
Adams County Memorial Hospital
$6.9MFiscal year ending 12/2023
Facility $6.9MFiscal year ending 12/2023
IN AVG $10.5M
Rank #199 / 269
$5.7MFiscal year ending 12/2023
Facility $5.7MFiscal year ending 12/2023
IN AVG $5.2M
Rank #87 / 269
83.2%Fiscal year ending 12/2023
Facility 83.2%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #5 / 269
155701
Mount Vernon Nursing and Rehabilitation ★ ★ ★ ★ ★
NH
AL
MC
SNF
Mount Vernon
66
Facility 66
IN AVG 119
Rank #238 / 277
77.3%
Facility 77.3%
IN AVG 66.8%
Rank #84 / 266
+16%
3.40
Facility 3.40
IN AVG 3.44
Rank #122 / 276
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -16%-1%
$0
Facility $0
IN AVG $31.4k
Rank #1 / 279
10
Facility 10
IN AVG 25.0
Rank #51 / 279
3.3
Facility 3.3
IN AVG 4.1
Rank #150 / 279
-51-
62
Facility 62
IN AVG 44
Rank #87 / 269
Health And Hospital Corporation Of Marion County
$7.0MFiscal year ending 12/2023
Facility $7.0MFiscal year ending 12/2023
IN AVG $10.5M
Rank #198 / 269
$4.2MFiscal year ending 12/2023
Facility $4.2MFiscal year ending 12/2023
IN AVG $5.2M
Rank #163 / 269
59.5%Fiscal year ending 12/2023
Facility 59.5%Fiscal year ending 12/2023
IN AVG 51.1%
Rank #44 / 269
155342

Rank badges are statewide: each nursing home is ranked against every IN nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

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Frequently Asked Questions about Friends Fellowship Community

Who is the Director of Nursing at Friends Fellowship Community?

Melissa Harrison is the Director of Nursing at Friends Fellowship Community.

Is Friends Fellowship Community in a walkable area?

Friends Fellowship Community has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Friends Fellowship Community?

According to IN state health department records, Friends Fellowship Community's license number is 25-001128-1.

What is the occupancy rate at Friends Fellowship Community?

Friends Fellowship Community's occupancy is 57.1%.

Are pets allowed at Friends Fellowship Community?

Yes, Friends Fellowship Community allows residents to bring their pets.

Does Friends Fellowship Community operate as a for-profit or non-profit?

Friends Fellowship Community is registered as a non-profit in IN.

Who is the administrator of Friends Fellowship Community?

William Rees is the administrator of Friends Fellowship Community.

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