Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
226
62 employees · 164 contractors · 41 on an average day Friendship Health Center
Nursing Home · Multnomah County, OR
ALM Inspection Grade
D
ALM's inspection grade is 63 / 100, a D — 21 points below the Oregon average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 63 / 100, a D — 21 points below the Oregon average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Friendship Health Center
Nursing Home · Multnomah County, OR
ALM Inspection Grade
D
ALM's inspection grade is 63 / 100, a D — 21 points below the Oregon average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 63 / 100, a D — 21 points below the Oregon average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Friendship Health Center accepts Medicaid, Medicare, and private pay.
Operating since 1993, Friendship Health Center is a nursing home in Multnomah County, Oregon, providing skilled nursing care and rehabilitation services. The community provides continuous clinical support with nursing services on-site. Administered by Grenika C. Soysa, it can also accommodate up to 100 older adults.
Occupancy rate is 56%, with residents receiving a total of 56 minutes of nursing care daily. Moreover, rehabilitation services are available to help improve residents’ ability to function. Medicaid, Medicare, and private pay are also accepted, giving eligible families more options to cover care costs.
Additionally, special diets accommodate residents who need dietary adjustments. Salon and beauty or barber shop services also provide on-site grooming.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 79th out of 79 nursing homes we track in Oregon for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 44m
This nursing home is ranked 79th out of 79 nursing homes we track in Oregon for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 44mStandout metric: RN, weekends is +59% above Oregon average
4 of 6 metrics below Oregon average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 41 total: 6 of the facility's own employees and 35 agency contractors.
41 staff · 9.5-hour shifts
46m
↑ 13% · OR 41mThis facility: 46m per resident per day, 13% above the Oregon average of 41m (among Oregon facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 41 total: 6 of the facility's own employees and 35 agency contractors.
41 staff · 9.5-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 34 total: 5 of the facility's own employees and 29 agency contractors.
34 staff · 8.9-hour shifts
40m
↓ 27% · OR 54mThis facility: 40m per resident per day, 27% below the Oregon average of 54m (among Oregon facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 34 total: 5 of the facility's own employees and 29 agency contractors.
34 staff · 8.9-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 97 total: 34 of the facility's own employees and 63 agency contractors.
97 staff · 9.9-hour shifts
3h 18m
↓ 2% · OR 3h 22mThis facility: 3h 18m per resident per day, 2% below the Oregon average of 3h 22m (among Oregon facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 97 total: 34 of the facility's own employees and 63 agency contractors.
97 staff · 9.9-hour shiftsUS average: 2h 21m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 21m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. All 2 are the facility's own employees; no agency contractors work in this role.
2 staff · 8-hour shifts
3m
↓ 45% · OR 5mThis facility: 3m per resident per day, 45% below the Oregon average of 5m (among Oregon facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. All 2 are the facility's own employees; no agency contractors work in this role.
2 staff · 8-hour shiftsUS average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
4h 15m
↓ 3% · OR 4h 23mThis facility: 4h 15m per resident per day, 3% below the Oregon average of 4h 23m (among Oregon facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
41m
↑ 59% · OR 26mThis facility: 41m per resident per day, 59% above the Oregon average of 26m (among Oregon facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
226
62 employees · 164 contractors · 41 on an average day
226 total staff / 74 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
3.05 : 1
↑ 9% · OR 2.80This facility: 3.05 staff per resident, 9% above the Oregon average of 2.80 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
226 staff ÷ 74 residents
See full Oregon ranking →
Average hours one staff member works on a day they are on shift, across every role.
8.8 h
↑ 13% · OR 7.8 hThis facility: 8.8 h, 13% above the Oregon average of 7.8 h (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
33,317 staff hours this quarter
See full Oregon ranking →79.9% of staff hours were worked by the facility's own employees
Oregon average: 89.7% · Contractors this quarter: Certified Nursing Assistant (63), Registered Nurse (35), Licensed Practical Nurse (29), Respiratory Therapy Technician (14), Physical Therapy Assistant (8), Medication Aide/Technician (4), Qualified Social Worker (3), Occupational Therapy Aide (2), Occupational Therapy Assistant (2), Speech Language Pathologist (2), Medical Director (1), Physical Therapy Aide (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
100
Rank #20 / 89Bed count — State benchmarked This nursing home is ranked 20th out of 89 nursing homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
100
Rank #20 / 89Bed count — State benchmarked This nursing home is ranked 20th out of 89 nursing homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Years of operating
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #12 / 81Years in operation — State benchmarked This nursing home is ranked 12th out of 81 nursing homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management.
Rank #12 / 81Years in operation — State benchmarked This nursing home is ranked 12th out of 81 nursing homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
32
years
Walk Score
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Rank #36 / 95Walk Score — State benchmarked This nursing home is ranked 36th out of 95 nursing homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Rank #36 / 95Walk Score — State benchmarked This nursing home is ranked 36th out of 95 nursing homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
74
/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.
Rank #57 / 67Occupancy rate — State benchmarked This nursing home is ranked 57th out of 67 nursing homes we track in Oregon for occupancy. Shows this facility's occupancy rate versus the Oregon average, with its Statewide rank out of 67. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy lower than 85% suggests more openings may be available.
Rank #57 / 67Occupancy rate — State benchmarked This nursing home is ranked 57th out of 67 nursing homes we track in Oregon for occupancy. Shows this facility's occupancy rate versus the Oregon average, with its Statewide rank out of 67. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
53.4%
This home usually has availability
Based on 53.4 residents and 100 beds. Source: CMS Provider Information, average daily residents
Lower than the Oregon average: 74.1%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
92
days
About This Community
Facility TypeNursing Facility
StatusActive
IssuanceNovember 30, 1993
CountyMultnomah
CMS Certification Number385121
Friendship Health Center is legally operated by Friendship Health Center, Inc., and administered by Grenika C Soysa.
Owner NameFriendship Health Center, Inc.
Total
100 units
Total beds
100 units
Resident Council
Special Diets
Laundry & Linen
Email
gsoysa@crestonhr.com
Fax(503) 239-1170
Pets not allowed
Smoking not allowed
Building Type2-story
CMS Health Inspection History
ALM Inspection Grade
63 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
21 points below the Oregon average for CMS-certified facilities (84/100)
Category breakdown
Citations
Concern
154 severity-weighted points (62 deficiencies) · 2× higher than the typical CMS-certified OR facility (median: 78)
Enforcement
Concern
$122,699 in fines · 3 enforcement actions
Persistence
Typical
38 days to fix issues · slower than the typical CMS-certified OR facility (median: 37)
Total health inspections
7
↑ 35% · OR 5.2This facility: 7, 35% above the Oregon average of 5.2 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
62
Rank #74 / 78Health citations — State benchmarked This nursing home is ranked 74th out of 78 nursing homes we track in Oregon for health citations. Shows this facility's total health deficiency citations benchmarked to the Oregon State average, with a ranking across all 78 OR facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 82% · OR 34.1This facility: 62, 82% above the Oregon average of 34.1 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
8.86
Rank #67 / 78Citations per inspection — State benchmarked This nursing home is ranked 67th out of 78 nursing homes we track in Oregon for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Oregon mean across 78 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 36% · OR 6.53This facility: 8.86, 36% above the Oregon average of 6.53 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
62 of 62 citations corrected
Critical
J–L
1
↑ 150% · OR 0.4This facility: 1, 150% above the Oregon average of 0.4 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
3
↑ 173% · OR 1.1This facility: 3, 173% above the Oregon average of 1.1 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
58
↑ 79% · OR 32.4This facility: 58, 79% above the Oregon average of 32.4 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · OR 0.3This facility: 0, 100% below the Oregon average of 0.3 (among Oregon facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Jun 18, 2026 · 1 citation (Quality of Care, moderate), corrected
Most cited category: Quality of Life & Care, 22 of 62 citations · 10 categories in total
Citations history
Most recent first
Jun 18, 2026
1 citation
Quality of Care moderate citation
Corrected
Corrected
Feb 27, 2026
10 citations
Nursing Services moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care serious citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Feb 28, 2025
1 citation
Quality of Care moderate citation
Corrected
Corrected
Oct 15, 2024
27 citations
Administration moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care critical citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care serious citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Jul 30, 2024
4 citations
Environmental moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning serious citation
Corrected
Corrected
Sep 18, 2023
7 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Abuse/Neglect moderate citation
Corrected
Corrected
Administration moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Showing the 50 most recent of 62 citations.
Top deficiency categories
Share of 62 citations
Quality of Life & Care
22 deficiencies (35%)
Resident Rights
14 deficiencies (23%)
Resident Assessment & Care Planning
8 deficiencies (13%)
Pharmacy Services
6 deficiencies (10%)
Nursing & Physician Services
5 deficiencies (8%)
Administration
2 deficiencies (3%)
Abuse, Neglect & Exploitation
2 deficiencies (3%)
Infection Control
1 deficiency (2%)
Nutrition & Dietary
1 deficiency (2%)
Environmental
1 deficiency (2%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
46 of 62 citations resulted from standard inspections; 13 of 62 resulted from complaint investigations; and 3 of 62 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
3 penalties in the past 3 years
Latest: Jan 6, 2026 · $19,135 civil money penalty
Jan 6, 2026 · $19,135 civil money penalty
Oct 15, 2024 · $94,744 civil money penalty
Jul 30, 2024 · $8,820 civil money penalty
Total fines
$122,699
↑ 120% · OR $56KThis facility: $122,699, 120% above the Oregon average of $55,747. Average among the 66 Oregon facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #76 / 80Federal fines — State benchmarked This nursing home is ranked 76th out of 80 nursing homes we track in Oregon for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Oregon average among facilities with fines, and where it ranks among 80 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
3
↑ 94% · OR 1.55This facility: 3, 94% above the Oregon average of 1.55. Average among the 66 Oregon facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
OR avg 0.09Oregon average: 0.09. Average among the 66 Oregon facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
Jan 6, 2026
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$19,135
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$19,135
Oct 15, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$94,744
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$94,744
Jul 30, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,820
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$8,820Fine amount comparison
This facility
$122,699
Oregon average
$55,747
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. Oregon and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Oregon average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
2
/ 5
Below average
↓ 40% · OR 3.4This facility: 2.0, 40% below the OR average of 3.4 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
13.0
Score · lower is better
↑ 40% · OR 9.3This facility: 13.0, 40% above the OR average of 9.3 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
24.4
Score · lower is better
↑ 28% · OR 19.1This facility: 24.4, 28% above the OR average of 19.1 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 4 better, 4 worse, 3 near OR average
6 short-stay measures: 2 better, 1 near OR average, 3 compared with US only
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
25.7%
↑ 72% · OR 14.9This facility: 25.7, 72% above the OR average of 14.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
25.7%
↑ 72% · OR 14.9This facility: 25.7, 72% above the OR average of 14.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
21.0%
↑ 2% · OR 20.6This facility: 21.0, 2% above the OR average of 20.6 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
21.0%
↑ 2% · OR 20.6This facility: 21.0, 2% above the OR average of 20.6 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.6%
↑ 22% · OR 21.8This facility: 26.6, 22% above the OR average of 21.8 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.6%
↑ 22% · OR 21.8This facility: 26.6, 22% above the OR average of 21.8 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
2.0%
↓ 2% · OR 2.0This facility: 2.0, 2% below the OR average of 2.0 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
2.0%
↓ 2% · OR 2.0This facility: 2.0, 2% below the OR average of 2.0 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
↓ 20% · OR 2.4This facility: 2.0, 20% below the OR average of 2.4 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
2.0%
↓ 20% · OR 2.4This facility: 2.0, 20% below the OR average of 2.4 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
12.5%
↑ 117% · OR 5.8This facility: 12.5, 117% above the OR average of 5.8 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
12.5%
↑ 117% · OR 5.8This facility: 12.5, 117% above the OR average of 5.8 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
3.7%
↓ 21% · OR 4.7This facility: 3.7, 21% below the OR average of 4.7 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
3.7%
↓ 21% · OR 4.7This facility: 3.7, 21% below the OR average of 4.7 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
12.7%
↑ 159% · OR 4.9This facility: 12.7, 159% above the OR average of 4.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
12.7%
↑ 159% · OR 4.9This facility: 12.7, 159% above the OR average of 4.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
9.7%
↓ 30% · OR 13.9This facility: 9.7, 30% below the OR average of 13.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
9.7%
↓ 30% · OR 13.9This facility: 9.7, 30% below the OR average of 13.9 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
↑ 5% · OR 95.2This facility: 99.5, 5% above the OR average of 95.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
↑ 5% · OR 95.2This facility: 99.5, 5% above the OR average of 95.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
↑ 3% · OR 95.2This facility: 98.5, 3% above the OR average of 95.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.5%
↑ 3% · OR 95.2This facility: 98.5, 3% above the OR average of 95.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 6 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
96.3%
↑ 79% · US 53.7This facility: 96.3, 79% above the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
96.3%
↑ 79% · US 53.7This facility: 96.3, 79% above the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
62.0%
↑ 23% · US 50.6This facility: 62.0, 23% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
62.0%
↑ 23% · US 50.6This facility: 62.0, 23% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
↓ 51% · OR 1.4This facility: 0.7, 51% below the OR average of 1.4 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
↓ 51% · OR 1.4This facility: 0.7, 51% below the OR average of 1.4 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.4%
↑ 9% · OR 85.6This facility: 93.4, 9% above the OR average of 85.6 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
93.4%
↑ 9% · OR 85.6This facility: 93.4, 9% above the OR average of 85.6 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.6%
≈ 0% · OR 81.2This facility: 81.6, level with the OR average of 81.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
81.6%
≈ 0% · OR 81.2This facility: 81.6, level with the OR average of 81.2 (among OR facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Friendship Health Center’s finances from its CMS cost report for the fiscal year ending February 2025, compared with 73 Oregon nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Feb 2025
Is it financially stable?
Breaking even on care
2.7% operating margin
+4.5 pts vs prior year
Positive margin in 1 of the last 8 reported years. Net income $0.8M after other income.
Does it invest in staff?
Spends less on payroll than most Oregon homes
50.0% payroll share of revenue
OR average 53.4%Rank #29 / 73Payroll % of net patient revenue — State benchmarked This nursing home is ranked 29th out of 73 nursing homes we track in Oregon for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll fell $0.4M while revenue rose $0.8M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2025 scorecard
Each row shows the FY 2025 figure, the change since the prior report, the trend, and how it compares with Oregon homes.
Revenue & profit
Profitable on care
| Metric | FY 2025 | vs prior year | Trend 2018 → 2025Trend | OR median | Compared with OR homesRank in OR | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $17.7M | +$0.8M | Trend 20182025 | OR median $11.9M | Rank in OR Rank #9 / 73Net patient revenue — State benchmarked This nursing home is ranked 9th out of 73 nursing homes we track in Oregon for net patient revenue. Shows this facility's net patient revenue compared to the Oregon average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 89% of homes | Above OR median Higher net patient revenue than 89% of OR homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $17.3M | +$0.1M | Trend 20182025 | OR median — | Rank in OR Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $0.5M | +$0.8M | Trend 20182025 | OR median — | Rank in OR Not ranked | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 2.7% | +4.5 pts | Trend 20182025 | OR median — | Rank in OR Not ranked | Thin margin A margin from 0% to 5% of revenue leaves little room for unexpected costs. |
| Other income Money not from resident care: investments, grants, services. | $0.3M | — | Trend — | OR median — | Rank in OR Not ranked | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $0.8M | +$0.6M | Trend — | OR median — | Rank in OR Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Oregon homes
| Metric | FY 2025 | vs prior year | Trend 2018 → 2025Trend | OR median | Compared with OR homesRank in OR | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $8.9M | −$0.4M | Trend 20182025 | OR median $6.2M | Rank in OR Rank #12 / 73Payroll costs — State benchmarked This nursing home is ranked 12th out of 73 nursing homes we track in Oregon for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Oregon average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 85% of homes | Above OR median Higher payroll than 85% of OR homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 50.0% | −5.1 pts | Trend 20182025 | OR median 49.1% | Rank in OR Rank #29 / 73Payroll % of net patient revenue — State benchmarked This nursing home is ranked 29th out of 73 nursing homes we track in Oregon for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Oregon that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 61% of homes | 3.4 pts under OR average The OR average is 53.4% of revenue. Within 3 points of it reads as near the average. |
Charts, 2018–2025 2 charts · OR benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Oregon payroll average.
% of net patient revenue
Payroll share Operating margin OR payroll average
Year-by-year data, 2018–2025 every reported year · latest first, scroll sideways
| Metric | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $10.6M | $11.5M | $11.7M | $9.9M | $10.6M | $12.3M | $16.9M | $17.7M |
| Operating expenses | $11.8M | $12.7M | $12.5M | $12.5M | $12.4M | $14.1M | $17.2M | $17.3M |
| Net patient income | −$1.1M | −$1.2M | −$0.8M | −$2.6M | −$1.8M | −$1.8M | −$0.3M | $0.5M |
| Operating margin | −10.8% | −10.6% | −7.2% | −26.1% | −17.1% | −14.3% | −1.9% | 2.7% |
| Net income | −$0.9M | −$0.1M | $0.1M | $3.0M | −$1.3M | $0.7M | $0.2M | $0.8M |
| Payroll costs | $7.5M | $7.4M | $7.5M | $7.8M | $7.2M | $7.1M | $9.3M | $8.9M |
| Payroll share of revenue | 70.5% | 64.5% | 64.0% | 78.6% | 67.7% | 57.7% | 55.1% | 50.0% |
| Beds | 100 | 100 | 100 | 100 | 100 | 100 | 100 | 100 |
| Gross revenue | $13.1M | $14.9M | $13.3M | $11.2M | $11.2M | $12.4M | $17.9M | $18.9M |
| Salaries | $6.1M | $6.2M | $6.3M | $6.6M | $6.0M | $6.0M | $7.8M | $7.5M |
| Wage-related costs | $1.4M | $1.2M | $1.1M | $1.2M | $1.2M | $1.1M | $1.5M | $1.4M |
| Contract labor | $1.1M | $1.6M | $1.7M | $1.0M | $1.6M | $2.9M | $3.1M | $3.2M |
| Other operating costs | $4.3M | $5.3M | $5.0M | $4.7M | $5.3M | $7.0M | $7.9M | $8.4M |
| Net patient revenue per day | $404 | $395 | $395 | $390 | $425 | $505 | $556 | $582 |
| Cost per day | $447 | $436 | $423 | $492 | $498 | $577 | $567 | $567 |
| Average length of stay | 31.9 days | 35.4 days | 37.7 days | 60.8 days | 79.3 days | 79.5 days | 67.2 days | 91.7 days |
Showing 2025–2023 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2025
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
296 admissions · FY2025
Residents admitted during the year.
Medicare
39 · 13%
Medicaid
1 · <1%
Private pay & other
256 · 86%
Resident snapshot
74 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
2 · 3%
Medicaid
52 · 70%
Private pay & other
20 · 27%
Leaving
332 discharges · FY2025
Residents discharged during the year.
Medicare
32 · 10%
Medicaid
37 · 11%
Private pay & other
263 · 79%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Mychael Dokka is the Executive Director at Odd Fellows Assisted Living, responsible for overseeing department heads and ensuring compliance with state regulations. She is passionate about resident care and strives to enrich the lives of those she serves by fostering a thriving community. Mychael enjoys connecting with residents, making them feel valued, and empowering her team to grow and learn.
Places of interest near Friendship Health Center
2.7 miles from city center
Estimated distance in miles from Multnomah County's city center to Friendship Health Center's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oregon average is: 53.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Glisan Post Acute | NH HOS PC SNF | Portland (Hazelwood) | 100
Facility
100
OR AVG
79
Rank
#20 / 89 | B+ |
76.8%
Facility
76.8%
OR AVG
74.1%
Rank
#30 / 67 | +4% | 6.20
Facility
6.20
OR AVG
5.52
Rank
#5 / 79 | -34% | +12% | $0
Facility
$0
OR AVG
$53.4k
Rank
#1 / 80 | 34
Facility
34
OR AVG
34.1
Rank
#43 / 78 | 4.9
Facility
4.9
OR AVG
6.5
Rank
#27 / 78 | 3 | 77 | - |
80
Facility
80
OR AVG
61
Rank
#25 / 95 | Glisan Snf Healthcare, LLC | $15.3MFiscal year ending 12/2024
Facility
$15.3MFiscal year ending 12/2024
OR AVG
$12.5M
Rank
#17 / 73 | $7.5MFiscal year ending 12/2024
Facility
$7.5MFiscal year ending 12/2024
OR AVG
$6.3M
Rank
#21 / 73 | 49.1%Fiscal year ending 12/2024
Facility
49.1%Fiscal year ending 12/2024
OR AVG
53.4%
Rank
#36 / 73 | 385136 | ||||
| Secora Rehabilitation of Cascadia | NH SNF | Portland (Lents) | 53
Facility
53
OR AVG
79
Rank
#68 / 89 | B |
89.2%
Facility
89.2%
OR AVG
74.1%
Rank
#9 / 67 | +20% | 4.88
Facility
4.88
OR AVG
5.52
Rank
#57 / 79 | -5% | -12% | $0
Facility
$0
OR AVG
$53.4k
Rank
#1 / 80 | 46
Facility
46
OR AVG
34.1
Rank
#57 / 78 | 9.2
Facility
9.2
OR AVG
6.5
Rank
#68 / 78 | - | 47 | - |
62
Facility
62
OR AVG
61
Rank
#52 / 95 | - | $11.1MFiscal year ending 12/2024
Facility
$11.1MFiscal year ending 12/2024
OR AVG
$12.5M
Rank
#42 / 73 | $3.9MFiscal year ending 12/2024
Facility
$3.9MFiscal year ending 12/2024
OR AVG
$6.3M
Rank
#60 / 73 | 35.4%Fiscal year ending 12/2024
Facility
35.4%Fiscal year ending 12/2024
OR AVG
53.4%
Rank
#72 / 73 | 385264 | ||||
| Friendship Health Center | NH | Multnomah County (Reed) | 100
Facility
100
OR AVG
79
Rank
#20 / 89 | D |
53.4%
Facility
53.4%
OR AVG
74.1%
Rank
#57 / 67 | -28% | 4.73
Facility
4.73
OR AVG
5.52
Rank
#79 / 79 | +97% | -14% | $122.7k
Facility
$122.7k
OR AVG
$53.4k
Rank
#76 / 80 | 62
Facility
62
OR AVG
34.1
Rank
#74 / 78 | 8.9
Facility
8.9
OR AVG
6.5
Rank
#67 / 78 | 4 | 53 | - |
74
Facility
74
OR AVG
61
Rank
#36 / 95 | Friendship Health Center, Inc | $17.7MFiscal year ending 02/2025
Facility
$17.7MFiscal year ending 02/2025
OR AVG
$12.5M
Rank
#9 / 73 | $8.9MFiscal year ending 02/2025
Facility
$8.9MFiscal year ending 02/2025
OR AVG
$6.3M
Rank
#12 / 73 | 50%Fiscal year ending 02/2025
Facility
50%Fiscal year ending 02/2025
OR AVG
53.4%
Rank
#29 / 73 | 385121 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other OR nursing home we track that reports that metric, not just the 3 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Oregon
Friendship Health Center is located in Multnomah County, Oregon.
Here are the financial assistance programs available to residents in Oregon.
Frequently Asked Questions about Friendship Health Center
What neighborhood is Friendship Health Center in?
Friendship Health Center is in the Reed neighborhood of Multnomah County.
Is Friendship Health Center in a walkable area?
Friendship Health Center has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the occupancy rate at Friendship Health Center?
Friendship Health Center's occupancy is 53.4%.
How long has Friendship Health Center been in business?
Friendship Health Center has been operating for approximately 32 years, based on available licensing and registration records.
Are pets allowed at Friendship Health Center?
No, Friendship Health Center has a no-pet policy.
What is the best email address for Friendship Health Center?
The team at Friendship Health Center can be reached at admission@holgatecenter.org.
Does Friendship Health Center operate as a for-profit or non-profit?
Friendship Health Center is registered as a non-profit in OR.
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