Occupancy rate
51%
Lower than the Indiana average: 68.1%Grand Emerald Place
Assisted Living · South Bend, IN
Grand Emerald Place
Assisted Living · South Bend, IN
Situated in South Bend, Indiana, Grand Emerald Place emerges as a beacon of exceptional assisted living for seniors, ensuring an environment that consistently surpasses expectations. Within its welcoming embrace, residents discover a home-like haven where comfort and care intertwine seamlessly. This community boasts round-the-clock nursing availability, guaranteeing that assistance is readily accessible across various assisted living levels of care.
Outdoor enthusiasts can partake in engaging activities, including memberships in a walking club, gardening club, and participation in outdoor events. Meanwhile, indoors, residents enjoy the convenience of housekeeping and laundry services, enhanced by the presence of an on-site hair salon. The provision of scheduled transportation adds an extra layer of convenience, while elegantly appointed lounges and an activity room create inviting spaces for relaxation and social engagement. Beyond the physical comforts, Grand Emerald Place takes pride in a refreshing and revitalizing atmosphere, epitomized by its reassuring emergency call system.
96-bed community
A larger shared setting that may offer more common spaces and organized community services.
13 years in operation
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 36 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
Lower than the Indiana average: 68.1%Occupied beds
49 / 96
Average residents per home in Indiana
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
StatusActive
IssuanceJanuary 7, 2025
ExpirationJune 30, 2026
License Number25-013555-1
Grand Emerald Place is legally operated by Ops Living South Bend Llc, and administrated by Amanda Harlow.
Profit StatusProfit
Residential
96 units
Total beds
96 units
Staffing
Key information about the people who lead and staff this community.
Director of NursingLINDSAY VANDERPOOL
ContactMearl May, Administrator
Fax(260) 498-0205
What does this home offer?
Pets Allowed
Room Sizes: 378 / 421 / 430 sq. ft
Housing Options: Studio / 1 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Grand Emerald Place
Assisted Living
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Since 2022 · 4 years of data
27 deficiencies
5 complaints
12 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Indiana state average
Overall vs. IN average
3 Worse
Metrics worse than Indiana average:
• Deficiencies per inspection (21% above)
• Inspection deficiency rate (35% above)
• Complaint visits (38% above) 2 At Avg Metrics at Indiana average:
• Total complaints (at IN avg)
• Complaints per year (at IN avg) 5 Better Metrics better than Indiana average:
• Total deficiencies (25% below)
• Deficiencies per year (24% below)
• Total visits (37% below)
• Inspections with deficiencies (14% below)
• Inspections (15% below)
• Deficiencies per inspection (21% above)
• Inspection deficiency rate (35% above)
• Complaint visits (38% above) 2 At Avg Metrics at Indiana average:
• Total complaints (at IN avg)
• Complaints per year (at IN avg) 5 Better Metrics better than Indiana average:
• Total deficiencies (25% below)
• Deficiencies per year (24% below)
• Total visits (37% below)
• Inspections with deficiencies (14% below)
• Inspections (15% below)
Latest Inspection
April 3, 2025
Complaint Investigation
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 27 | 36 | This facility has 25% fewer total deficiencies than a typical Indiana assisted living residence (27 vs. IN avg 36).↓ 25% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 6.8 | 9 | This facility has 24% fewer deficiencies per year than a typical Indiana assisted living residence (6.8 vs. IN avg 9).↓ 24% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.3 | 1.9 | This facility has 21% more deficiencies per inspection than a typical Indiana assisted living residence (2.3 vs. IN avg 1.9).↑ 21% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 12 | 19 | This facility has 37% fewer total visits than a typical Indiana assisted living residence (12 vs. IN avg 19).↓ 37% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 6 | 7 | This facility has 14% fewer inspections with deficiencies than a typical Indiana assisted living residence (6 vs. IN avg 7).↓ 14% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 50% | 37% | This facility has 13 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (50% vs. IN avg 37%).↑ 13% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 11 | 13 | This facility has 15% fewer inspections than a typical Indiana assisted living residence (11 vs. IN avg 13).↓ 15% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 5 | 5 | This facility has total complaints in line with the Indiana average (5 vs. IN avg 5).— At avg |
|
Complaints per year
Average complaints per year since 2022.
| 1.3 | 1.3 | This facility has complaints per year in line with the Indiana average (1.3 vs. IN avg 1.3).— At avg |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 11 | 8 | This facility has 38% more complaint visits than a typical Indiana assisted living residence (11 vs. IN avg 8).↑ 38% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 3, 2025, found deficiencies related to fire safety training, odor control, food sanitation, medication review timeliness, and medication cart security. Earlier inspections showed a pattern of issues with fire safety, food handling, medication management, and pest control, along with a failure to submit a timely license renewal application. Complaint investigations were mostly unsubstantiated except for a substantiated abuse reporting failure and ongoing pest control problems related to bedbugs. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s deficiencies have persisted over time with no clear pattern of improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLiving Spaces & Floor Plans for Grand Emerald Place
Grand Emerald Place Studio B
Grand Emerald Place Studio
Grand Emerald Place Studip
Financial Assistance for
Assisted Living in Indiana
Grand Emerald Place is located in South Bend, Indiana.
Here are the financial assistance programs available to residents in Indiana.
Places of interest near Grand Emerald Place
4.2 miles from city center
Estimated distance in miles from South Bend's city center to Grand Emerald Place's address, calculated via Google Maps.
— 0.32 miles to nearest hospital (DaVita Irish Dialysis)
Calculate Travel Distance to Grand Emerald Place
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Compare Assisted Living around South Bend
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| St Paul’s |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 181 | No | 0 | Studio / 1 Bed | 1 | 54.1% | Jeffry Billhimer | Trinity Continuing Care Services-Indiana Inc | Kris Borkowski | 5 | 1 | 8 | 1.6 |
| Southfield Village Inc. |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | South Bend | 138 | Yes | 5 | Studio / 1 Bed | 34 | 34.1% | Joseph Doran | Woodlawn Hospital | Dolores Britton | 20 | 4 | 56 | 2.8 |
| Grand Emerald Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 96 | Yes | 36 | Studio / 1 Bed | 13 | 51.0% | Amanda Harlow | Ops Living South Bend LLC | Lindsay Vanderpool | 12 | 5 | 27 | 2.3 |
| Brookdale South Bend |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend (Clay) | - | Yes | 28 | Studio / 1 Bed | - | - | - | - | - | - | - | - | - |
| Helping Angels Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend (Swanson Highlands) | - | No | 14 | Studio / 1 Bed | - | - | - | - | - | - | - | - | - |
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Frequently Asked Questions about Grand Emerald Place
Who is the Director of Nursing at Grand Emerald Place?
Lindsay Vanderpool is the Director of Nursing at Grand Emerald Place.
Who is the owner of Grand Emerald Place?
The legal owner and operator of Grand Emerald Place is Ops Living South Bend Llc.
Is Grand Emerald Place in a walkable area?
Grand Emerald Place has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Grand Emerald Place?
According to IN state health department records, Grand Emerald Place's license number is 25-013555-1.
When does Grand Emerald Place's license expire?
According to IN state health department records, Grand Emerald Place's license expires on June 30, 2026.
What is the occupancy rate at Grand Emerald Place?
Grand Emerald Place's occupancy is 51%.
Who is the administrator of Grand Emerald Place?
Amanda Harlow is the administrator of Grand Emerald Place.
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