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Greater Southside Health and Rehabilitation is an 80-bed community at 5608 SW Ninth Street in Des Moines, Iowa. Administered by Dirk Timm and operated by Gateway Healthcare LLC, the facility provides skilled nursing, memory care, and rehabilitative therapy to Polk County residents. The campus maintains a high occupancy rate of 89% and is located in a walkable area near central city services.
State and federal oversight currently assigns the facility a 1-star overall rating, which signifies performance categorized as “Much Below Average”. Historical records indicate a high frequency of citations, with the facility averaging 16.2 deficiencies annually between 2020 and 2025, the highest rate among state benchmarks in this review context. While a November 2025 follow-up survey concluded with zero new citations, earlier reports identified recurring concerns regarding abuse reporting, medication management, and infection control. Since 2024, the facility has also incurred federal penalties totaling over $380,000 for non-compliance with health standards.
Professional care is guided by a staffing model that delivers approximately 3 hours 43 minutes of daily nursing time per resident. Registered Nurse (RN) presence is currently 30 minutes per resident day, a figure that is roughly 32% below the Iowa state average. Despite these staffing gaps, long-stay quality measures hold a 4-star rating, reflecting positive outcomes in pain management and physical function. Conversely, short-stay metrics indicate a rehospitalization rate that is 14% higher than the state mean.
The campus environment provides 24-hour medical oversight alongside specialized wellness initiatives like the “Stay Active” program. Residents have access to in-house physical, occupational, and speech therapy, as well as private rooms and organized social engagement. While not part of a continuing care retirement community, the facility operates dedicated wings for individuals with Alzheimer’s or other cognitive impairments. Medicare and Medicaid are both accepted to support varied placement needs.
Older adults and their representatives should evaluate the current bedside care standards and abuse prevention protocols during a facility tour. It is advisable to ask the administrator for documented proof of corrective actions regarding the 2025 citations and to verify that the current nursing coverage is sufficient to meet the resident’s specific recovery or long-term care goals.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 16m per day | ▼ 64% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 41m per day | ▲ 21% State avg: 34m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 21m per day | ▼ 7% State avg: 2h 32m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 40m per day | ▼ 20% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 7m per day | ▲ 250% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 11m per day | ▼ 63% State avg: 30m per day · National avg: 28m per day |
Higher than the Iowa average: 75.4%Greater Southside Health and Rehabilitation is administrated by Dirk Timm.
In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 97 | 27 | This facility has 259% more total deficiencies than a typical Iowa nursing home (97 vs. IA avg 27).↑ 259% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 16.2 | 4.5 | This facility has 260% more deficiencies per year than a typical Iowa nursing home (16.2 vs. IA avg 4.5).↑ 260% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.6 | 1.8 | This facility has 44% more deficiencies per inspection than a typical Iowa nursing home (2.6 vs. IA avg 1.8).↑ 44% worse |
Inspections
| This Facility | IA Average | vs. IA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 38 | 15 | This facility has 153% more total inspections than a typical Iowa nursing home (38 vs. IA avg 15).↑ 153% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 25, 2025 found the facility in substantial compliance with all previously cited deficiencies corrected. Earlier inspections showed a pattern of deficiencies related primarily to resident abuse and neglect, failure to report and investigate abuse allegations timely, and issues with medication management and infection control. Several complaint investigations were substantiated, including cases involving resident rights violations, inadequate care, and safety concerns, but no fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility demonstrated improvement over time, with multiple plans of correction accepted and subsequent re-inspections confirming compliance. While some issues have recurred, recent inspections suggest corrective actions have been effective in addressing prior deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsThese measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
1.92
30% worse than Iowa averageIowa average: 1.48
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.71
18% better than Iowa averageIowa average: 2.09
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
30.8%
45% worse than Iowa averageIowa average: 21.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.9%
In line with Iowa averageIowa average: 13.1%
Percentage of SNF residents who experience falls with major injury during their stay.
3.7%
381% worse than Iowa averageIowa average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
35.0%
35% worse than Iowa averageIowa average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
0.0 miles from city center
Estimated distance in miles from Des Moines's city center to Greater Southside Health and Rehabilitation's address, calculated via Google Maps.
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Greater Southside Health and Rehabilitation is located in Des Moines, Iowa.
Here are the financial assistance programs available to residents in Iowa.
The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.
| Iowa Jewish Senior Life Center |
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| Independence Village of Waukee |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Waukee | 34 | 41.2% | -45% | 5.35 | +58% | +25% | $0 | 18 | 4.5 | - | 14 | 38 | Well Sp Tenant LLC | $12.7M | $5.9M | 46.3% | 165583 | ||||
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Des Moines (Fairmont Park) | 79 | 100.0% | +33% | 5.52 | +29% | +29% | $18.9k | 19 | 3.2 | 2 | 79 | 38 | Elim Care Inc | $9.7M | $7.0M | 71.8% | 165507 | ||||
| University Park Nursing and Rehabilitation Center |
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Des Moines (East Village) | 108 | 66.7% | -12% | 3.61 | -3% | -16% | $9.8k | 26 | 5.2 | - | 72 | 91 | Scott Berger | $14.1M | $7.9M | 56.4% | 165272 |
Greater Southside Health and Rehabilitation is in the East Village neighborhood of Des Moines.
Greater Southside Health and Rehabilitation has a walk score of 91. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
According to IA state health department records, Greater Southside Health and Rehabilitation's license number is 770707.
According to IA state health department records, Greater Southside Health and Rehabilitation's license expires on August 1, 2026.
Greater Southside Health and Rehabilitation's occupancy is 89%.
The team at Greater Southside Health and Rehabilitation can be reached at [email protected].
Dirk Timm is the administrator of Greater Southside Health and Rehabilitation.
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