Total staff
186
Employees
140
Contractors
46
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Hampton Suites at Shrewsbury
Nursing Home, Independent Living & Assisted Living · Worcester, MA
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Hampton Suites at Shrewsbury
Nursing Home, Independent Living & Assisted Living · Worcester, MA
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Hampton Suites at Shrewsbury accepts Medicare, Medicaid, and private pay.
Hampton Suites at Shrewsbury operates a multi-level facility in Shrewsbury, Massachusetts, with 99 beds across nursing home, assisted living, and independent living care. Owned by Shrewsbury Operations Holdings LLC, the community accepts Medicare, Medicaid, and private-pay residents in studio, one-, and two-bedroom units that welcome pets.
The current resident census of 90 is 82.2% private-pay, reflecting an affluent population; admissions lean toward private-pay short-term stays (62%, average 2–3 months) and shorter Medicare stays (12%, average 3–4 months), with a small Medicaid long-term segment (26%, average 1–2 years).
Regulatory compliance is strong: health inspections 40.5% above state average, zero penalties or payment denials in three years, and quality measure ratings 25.8% above state.
Yet staffing levels present a stark concern. At 3 hours 43 minutes per resident per day, nursing hours run 66.7% below the Massachusetts average and sit just above the national red-flag threshold of 3.0 hours. Two-thirds of RNs (17 of 26) and nearly half of LPNs (27 of 55) are contractors, signaling turnover and care continuity issues despite adequate head counts.
Resident outcomes paint a divided picture: falls with major injury are exceptional (0.4% versus 3.6% state), vaccine rates are near-universal, and infection control is strong. But depressive symptoms affect 16.1% of long-stay residents (50% worse than state), weight loss rates are 40% worse than average, and functional decline metrics are measurably poor. The facility operates at a financial loss of $769,700 (2023), a -6.7% margin, despite recovering occupancy from pandemic lows to 81.4%.
Hampton Suites at Shrewsbury fits private-pay long-term residents seeking a Massachusetts nursing home with strong compliance records and regulatory oversight.
The staffing model and persistent operating losses suggest operational constraints that families should explore directly with the facility’s administration.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 55th out of 89 homes in Massachusetts for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 55th out of 89 homes in Massachusetts for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 43m per day
Rank #55 / 89Nurse hours — State benchmarkedThis home is ranked 55th out of 89 homes in Massachusetts. Shows adjusted nurse hours per resident per day benchmarked to the Massachusetts average, with a ranking across 89 Massachusetts facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Massachusetts avg
-5%
Standout metric
LPN / LVN is +30% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 36m per day | ▼ 9% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 15m per day | ▲ 30% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 23m per day | ▲ 5% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 54m per day | ▲ 12% State avg: 3h 29m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 35% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 31m per day | ▲ 13% State avg: 27m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy rate
81.4%
Rank #53 / 92Occupancy rate — State benchmarkedThis home is ranked 53rd out of 92 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 92. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
122 days
Walk Score: 21 / 100 Rank #412 / 499Walk Score — State benchmarkedThis home is ranked 412th out of 499 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
2.07 : 1
25% more staff per resident than Massachusetts average
Avg staff/day
58
Average shift
7.6 hours
0% compared with Massachusetts average
Total staff hours (quarter)
40,393
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
26 total: 9 full-time employees and 17 contractors.
26
26 total: 9 full-time employees and 17 contractors.
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
55 total: 28 full-time employees and 27 contractors.
55
55 total: 28 full-time employees and 27 contractors.
55
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 65 CNA Staff are full-time employees. No contractors work on this role.
65
All 65 CNA Staff are full-time employees. No contractors work on this role.
65
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
7.1%
2,873 contractor hours this quarter
Licensed Practical Nurse: 27
Registered Nurse: 17
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 65 | 0 | 65 | 19,854 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 28 | 27 | 55 | 7,702 | 92 | 100% | 8.4 |
| Registered Nurse | 9 | 17 | 26 | 3,298 | 92 | 100% | 7.9 |
| RN Director of Nursing | 7 | 0 | 7 | 2,689 | 80 | 87% | 7.8 |
| Other Dietary Services Staff | 11 | 0 | 11 | 1,917 | 92 | 100% | 7.3 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,146 | 85 | 92% | 7.1 |
| Dental Services Staff | 2 | 0 | 2 | 497 | 64 | 70% | 5.6 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Qualified Social Worker | 3 | 0 | 3 | 475 | 77 | 84% | 5.7 |
| Administrator | 1 | 0 | 1 | 457 | 62 | 67% | 7.4 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 413 | 64 | 70% | 5.2 |
| Speech Language Pathologist | 1 | 0 | 1 | 409 | 63 | 68% | 6.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 334 | 44 | 48% | 7.6 |
| Dietitian | 2 | 0 | 2 | 330 | 44 | 48% | 7.5 |
| Physical Therapy Assistant | 2 | 0 | 2 | 195 | 34 | 37% | 5.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 150 | 20 | 22% | 7.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 34 | 8 | 9% | 4.3 |
| Medical Director | 0 | 1 | 1 | 6 | 6 | 7% | 1 |
65 Certified Nursing Assistant
% of Days
100%
55 Licensed Practical Nurse
% of Days
100%
26 Registered Nurse
% of Days
100%
7 RN Director of Nursing
% of Days
87%
11 Other Dietary Services Staff
% of Days
100%
3 Clinical Nurse Specialist
% of Days
92%
2 Dental Services Staff
% of Days
70%
1 Nurse Practitioner
% of Days
66%
3 Qualified Social Worker
% of Days
84%
1 Administrator
% of Days
67%
3 Respiratory Therapy Technician
% of Days
70%
1 Speech Language Pathologist
% of Days
68%
1 Occupational Therapy Aide
% of Days
48%
2 Dietitian
% of Days
48%
2 Physical Therapy Assistant
% of Days
37%
1 Mental Health Service Worker
% of Days
22%
1 Occupational Therapy Assistant
% of Days
9%
1 Medical Director
% of Days
7%
Penalties and fines
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$8K Rank #34 / 90Federal fines — State benchmarkedThis home is ranked 34th out of 90 homes in Massachusetts. Shows this facility's cumulative CMS federal fine dollars versus the Massachusetts average among facilities with fines, and where it ranks among 90 facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
89% lower than Massachusetts averageMassachusetts average: $72K
Number of fines
1
42% fewer fines than Massachusetts averageMassachusetts average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Massachusetts averageMassachusetts average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$8K
Massachusetts average
$72K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 19, 2023 · $8K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 19, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 19, 2023
$8K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
In line with Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
11% worse than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.7%
Percent of long-stay residents whose need for help with daily activities has increased
17.7%
5% better than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.1%
Percent of long-stay residents whose ability to move independently worsened
21.1%
9% worse than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.8%
26% worse than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.4%
Percent of long-stay residents experiencing one or more falls with major injury
0.4%
90% better than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.9%
Percent of long-stay high risk residents with pressure ulcers
4.9%
6% worse than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
65% better than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.2%
Percent of long-stay residents who lose too much weight
7.2%
40% worse than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
16.1%
Percent of long-stay residents who have depressive symptoms
16.1%
50% worse than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.2%
Percent of long-stay residents who received an antipsychotic medication
13.2%
35% better than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
8% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Massachusetts averageMassachusetts average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
24% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
54% better than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
23% better than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
12% of new residents, usually for short-term rehab.
Typical stay
3 - 4 months
Private pay
62% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
26% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
90
Medicare
13
14.4% of residents
Medicaid
3
3.3% of residents
Private pay or other
74
82.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Hampton Suites at Shrewsbury based on CMS SNF Cost Reports.
Occupancy Rate
81.4%
↑ 5.7pp vs 2022
Net Income
-$769.7K
↓ ~$1.0M vs 2022
Total Payroll
$6.7M
↑ ~$684.7K vs 2022
Profit Margin
-6.7%
↓ 9.2pp vs 2022
Finances and operations
Privately-owned community
Operated by a single business entity.
Home revenue
$12.8M
Operating loss
-$769.7K
Privately-owned community
Operated by a single business entity.
Home revenue
$12.8M Rank #72 / 92Revenue — State benchmarkedThis home is ranked 72nd out of 92 homes in Massachusetts. Shows this facility's annual revenue compared to the Massachusetts average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating loss
-$769.7K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #75 / 92Payroll — State benchmarkedThis home is ranked 75th out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #75 / 92Payroll — State benchmarkedThis home is ranked 75th out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.6M
What does this home offer?
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for Hampton Suites at Shrewsbury
Hampton Suites At Shrewsbury 1 Bed
Hampton Suites At Shrewsbury Studio
Hampton Suites At Shrewsbury 2 Bed
Places of interest near Hampton Suites at Shrewsbury
7.8 miles from city center
Estimated distance in miles from Shrewsbury's city center to Hampton Suites at Shrewsbury's address, calculated via Google Maps.
— 4.71 miles to nearest hospital (UMass Memorial Medical Center Obstetrics and Gynecology)
Calculate Travel Distance to Hampton Suites at Shrewsbury
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Financial Assistance for
Nursing Home in Massachusetts
Hampton Suites at Shrewsbury is located in Shrewsbury, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Frequently Asked Questions about Hampton Suites at Shrewsbury
Is Hampton Suites at Shrewsbury in a walkable area?
Hampton Suites at Shrewsbury has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are there photos of Hampton Suites at Shrewsbury?
Yes — there are 6 photos of Hampton Suites at Shrewsbury in the photo gallery on this page.
What is the phone number of Hampton Suites at Shrewsbury?
(857) 557-6227 will put you in contact with the team at Hampton Suites at Shrewsbury.
Is Hampton Suites at Shrewsbury Medicare or Medicaid certified?
Yes — Hampton Suites at Shrewsbury is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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