5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Hampton Suites at Shrewsbury operates a multi-level facility in Shrewsbury, Massachusetts, with 99 beds across nursing home, assisted living, and independent living care. Owned by Shrewsbury Operations Holdings LLC, the community accepts Medicare, Medicaid, and private-pay residents in studio, one-, and two-bedroom units that welcome pets.
The current resident census of 90 is 82.2% private-pay, reflecting an affluent population; admissions lean toward private-pay short-term stays (62%, average 2–3 months) and shorter Medicare stays (12%, average 3–4 months), with a small Medicaid long-term segment (26%, average 1–2 years).
Regulatory compliance is strong: health inspections 40.5% above state average, zero penalties or payment denials in three years, and quality measure ratings 25.8% above state.
Yet staffing levels present a stark concern. At 3 hours 43 minutes per resident per day, nursing hours run 66.7% below the Massachusetts average and sit just above the national red-flag threshold of 3.0 hours. Two-thirds of RNs (17 of 26) and nearly half of LPNs (27 of 55) are contractors, signaling turnover and care continuity issues despite adequate head counts.
Resident outcomes paint a divided picture: falls with major injury are exceptional (0.4% versus 3.6% state), vaccine rates are near-universal, and infection control is strong. But depressive symptoms affect 16.1% of long-stay residents (50% worse than state), weight loss rates are 40% worse than average, and functional decline metrics are measurably poor. The facility operates at a financial loss of $769,700 (2023), a -6.7% margin, despite recovering occupancy from pandemic lows to 81.4%.
Hampton Suites at Shrewsbury fits private-pay long-term residents seeking a Massachusetts nursing home with strong compliance records and regulatory oversight.
The staffing model and persistent operating losses suggest operational constraints that families should explore directly with the facility’s administration.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 58th out of 93 homes in Massachusetts for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 36m per day | ▼ 9% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 15m per day | ▲ 30% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 23m per day | ▲ 5% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 54m per day | ▲ 12% State avg: 3h 29m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 35% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 31m per day | ▲ 13% State avg: 27m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
25% more staff per resident than Massachusetts average
0% compared with Massachusetts average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
26 total: 9 full-time employees and 17 contractors.
26
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursAssists with medical care and medications.
55 total: 28 full-time employees and 27 contractors.
55
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursHelps with daily care and mobility.
All 65 CNA Staff are full-time employees. No contractors work on this role.
65
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,873 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 65 | 0 | 65 | 19,854 | 92 | 100% | 7.6 |
| Licensed Practical Nurse | 28 | 27 | 55 | 7,702 | 92 | 100% | 8.4 |
| Registered Nurse | 9 | 17 | 26 | 3,298 | 92 | 100% | 7.9 |
| RN Director of Nursing | 7 | 0 | 7 | 2,689 | 80 | 87% | 7.8 |
| Other Dietary Services Staff | 11 | 0 | 11 | 1,917 | 92 | 100% | 7.3 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,146 | 85 | 92% | 7.1 |
| Dental Services Staff | 2 | 0 | 2 | 497 | 64 | 70% | 5.6 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Qualified Social Worker | 3 | 0 | 3 | 475 | 77 | 84% | 5.7 |
| Administrator | 1 | 0 | 1 | 457 | 62 | 67% | 7.4 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 413 | 64 | 70% | 5.2 |
| Speech Language Pathologist | 1 | 0 | 1 | 409 | 63 | 68% | 6.5 |
| Occupational Therapy Aide | 1 | 0 | 1 | 334 | 44 | 48% | 7.6 |
| Dietitian | 2 | 0 | 2 | 330 | 44 | 48% | 7.5 |
| Physical Therapy Assistant | 2 | 0 | 2 | 195 | 34 | 37% | 5.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 150 | 20 | 22% | 7.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 34 | 8 | 9% | 4.3 |
| Medical Director | 0 | 1 | 1 | 6 | 6 | 7% | 1 |
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
89% lower than Massachusetts averageMassachusetts average: $72K
42% fewer fines than Massachusetts averageMassachusetts average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Massachusetts averageMassachusetts average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 19, 2023 · $8K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 19, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
In line with Massachusetts averageMassachusetts average: 10.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.2
11% worse than Massachusetts averageMassachusetts average: 20.0
Percent of long-stay residents whose need for help with daily activities has increased
17.7%
5% better than Massachusetts averageMassachusetts average: 18.7%
Percent of long-stay residents whose ability to move independently worsened
21.1%
9% worse than Massachusetts averageMassachusetts average: 19.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.8%
26% worse than Massachusetts averageMassachusetts average: 22.1%
Percent of long-stay residents experiencing one or more falls with major injury
0.4%
90% better than Massachusetts averageMassachusetts average: 3.6%
Percent of long-stay high risk residents with pressure ulcers
4.9%
6% worse than Massachusetts averageMassachusetts average: 4.7%
Percent of long-stay residents with a urinary tract infection
0.7%
65% better than Massachusetts averageMassachusetts average: 2.1%
Percent of long-stay residents who lose too much weight
7.2%
40% worse than Massachusetts averageMassachusetts average: 5.2%
Percent of long-stay residents who have depressive symptoms
16.1%
50% worse than Massachusetts averageMassachusetts average: 10.7%
Percent of long-stay residents who received an antipsychotic medication
13.2%
35% better than Massachusetts averageMassachusetts average: 20.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
8% better than Massachusetts averageMassachusetts average: 91.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Massachusetts averageMassachusetts average: 94.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.8%
24% better than Massachusetts averageMassachusetts average: 76.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
54% better than Massachusetts averageMassachusetts average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.0%
23% better than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
12% of new residents, usually for short-term rehab.
62% of new residents, often for short stays.
26% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
90Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Hampton Suites at Shrewsbury from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #77 / 96Payroll — State benchmarkedThis home is ranked 77th out of 96 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #37 / 96Payroll % — State benchmarkedThis home is ranked 37th out of 96 homes in Massachusetts. Shows payroll as a percentage of revenue versus the Massachusetts average. Well-run Massachusetts facilities typically land around 54–65% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Massachusetts that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Fitness and Recreation
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under private pay (62% of admissions), and a typical private pay stay runs around 2 - 3 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.9 miles from city center
Estimated distance in miles from Shrewsbury's city center to Hampton Suites at Shrewsbury's address, calculated via Google Maps.
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The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
| Hampton Suites at Shrewsbury | AL NH | Shrewsbury | - | 99
Facility
99
MA AVG
94
Rank
#101 / 280 | - |
21
Facility
21
MA AVG
53
Rank
#412 / 499 | Studio / 1 Bed / 2 Bed |
| Notre Dame du Lac | AL HC MC NC NH PC RC | Worcester (Booth Apartments Area) | - | 110
Facility
110
MA AVG
94
Rank
#80 / 280 | - |
13
Facility
13
MA AVG
53
Rank
#450 / 499 | Studio / 1 Bed / 2 Bed |
| The Jewish Healthcare Center | AL HC NC NH | Worcester (West Tatnuck) | - | 141
Facility
141
MA AVG
94
Rank
#37 / 280 | - |
12
Facility
12
MA AVG
53
Rank
#456 / 499 | - |
| The Lillie Mansion at Lutheran | AL MC NH PC RC | Worcester (Central Business District) | - | 150
Facility
150
MA AVG
94
Rank
#29 / 280 | - |
88
Facility
88
MA AVG
53
Rank
#63 / 499 | - |
Hampton Suites at Shrewsbury is located in Shrewsbury, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
Hampton Suites at Shrewsbury has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.
Hampton Suites at Shrewsbury's occupancy is 81.4%.
Hampton Suites at Shrewsbury is registered as a for-profit.
Yes — there are 6 photos of Hampton Suites at Shrewsbury in the photo gallery on this page.
Hampton Suites at Shrewsbury is located at 30 Julio Dr, Shrewsbury, MA 01545.
(857) 557-6227 will put you in contact with the team at Hampton Suites at Shrewsbury.
Yes — Hampton Suites at Shrewsbury is a CMS-certified provider of Medicare and Medicaid.
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