Total staff
184
Employees
158
Contractors
26
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
The Lillie Mansion at Lutheran
Nursing Home, Independent Living & Memory Care · Worcester, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Lillie Mansion at Lutheran
Nursing Home, Independent Living & Memory Care · Worcester, MA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Lillie Mansion at Lutheran accepts Medicare, Medicaid, and private pay.
Overview of The Lillie Mansion at Lutheran
The Lillie Mansion at Lutheran is an independent living community. The home offers a warm and welcoming atmosphere for seniors to feel more comfortable and have a sense of belonging.
They ensure that, as a senior living community, The Little Mansion at Lutheran deeply emphasizes and guarantees that independence is maintained for their residents.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 19th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 19th out of 89 homes in Massachusetts. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 17m per day
Rank #19 / 89Nurse hours — State benchmarkedThis home is ranked 19th out of 89 homes in Massachusetts. Shows adjusted nurse hours per resident per day benchmarked to the Massachusetts average, with a ranking across 89 Massachusetts SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Massachusetts avg
+9%
Standout metric
Weekend Total Nursing is +3% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 35m per day | ▲ 3% State avg: 3h 29m per day · National avg: 3h 25m per day |
Types of Care at The Lillie Mansion at Lutheran
Independent Living
Memory Care
Capacity and availability
This home usually has limited availability
Occupancy rate
93.5%
Rank #17 / 92Occupancy rate — State benchmarkedThis home is ranked 17th out of 92 homes in Massachusetts. Shows this facility's occupancy rate versus the Massachusetts average, with its Statewide rank out of 92. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
147 days
Walk Score: 88 / 100 Rank #63 / 499Walk Score — State benchmarkedThis home is ranked 63rd out of 499 homes in Massachusetts. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Massachusetts SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Accept Medicaid
Rehabilitation Services
24-Hour Staffing
Specific ProgramsSkilled Nursing Services, Center for Short-term Rehabilitation, Hispanic and Latino Welcome Program, Namaste Care Program, Veteran Welcome Program, Activities Program, Customer Service Concierge Program, Outpatient Rehab
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.79:1
8% better than Massachusetts average
Avg staff/day
70
Average shift
7.4 hours
6% worse than Massachusetts average
Total staff hours (quarter)
47,802
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
19
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
49
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
74
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1.8%
841 contractor hours this quarter
Licensed Practical Nurse: 10
Registered Nurse: 8
Certified Nursing Assistant: 2
Respiratory Therapy Technician: 2
Occupational Therapy Aide: 1
Clinical Nurse Specialist: 1
RN Director of Nursing: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 72 | 2 | 74 | 22,051 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 39 | 10 | 49 | 11,873 | 92 | 100% | 8 |
| Registered Nurse | 11 | 8 | 19 | 2,831 | 92 | 100% | 7.7 |
| RN Director of Nursing | 5 | 1 | 6 | 2,387 | 66 | 72% | 8 |
| Other Dietary Services Staff | 9 | 0 | 9 | 1,803 | 92 | 100% | 5.6 |
| Clinical Nurse Specialist | 3 | 1 | 4 | 1,486 | 65 | 71% | 8 |
| Respiratory Therapy Technician | 3 | 2 | 5 | 921 | 72 | 78% | 6.5 |
| Physical Therapy Assistant | 2 | 0 | 2 | 795 | 82 | 89% | 7 |
| Physical Therapy Aide | 4 | 0 | 4 | 734 | 88 | 96% | 5.9 |
| Mental Health Service Worker | 4 | 0 | 4 | 679 | 79 | 86% | 6.2 |
| Qualified Social Worker | 2 | 0 | 2 | 552 | 72 | 78% | 6.4 |
| Administrator | 1 | 0 | 1 | 544 | 68 | 74% | 8 |
| Speech Language Pathologist | 2 | 0 | 2 | 472 | 66 | 72% | 6.3 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 176 | 32 | 35% | 5.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 27 | 6 | 7% | 4.5 |
74 Certified Nursing Assistant
% of Days
100%
49 Licensed Practical Nurse
% of Days
100%
19 Registered Nurse
% of Days
100%
6 RN Director of Nursing
% of Days
72%
9 Other Dietary Services Staff
% of Days
100%
4 Clinical Nurse Specialist
% of Days
71%
5 Respiratory Therapy Technician
% of Days
78%
2 Physical Therapy Assistant
% of Days
89%
4 Physical Therapy Aide
% of Days
96%
4 Mental Health Service Worker
% of Days
86%
2 Qualified Social Worker
% of Days
78%
1 Administrator
% of Days
74%
2 Speech Language Pathologist
% of Days
72%
1 Nurse Practitioner
% of Days
64%
1 Occupational Therapy Aide
% of Days
35%
1 Occupational Therapy Assistant
% of Days
7%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$8K Rank #34 / 90Federal fines — State benchmarkedThis home is ranked 34th out of 90 homes in Massachusetts. Shows this facility's cumulative CMS federal fine dollars versus the Massachusetts average among facilities with fines, and where it ranks among 90 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
89% lower than Massachusetts averageMassachusetts average: $72K
Number of fines
1
42% fewer fines than Massachusetts averageMassachusetts average: 1.7
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Massachusetts averageMassachusetts average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$8K
Massachusetts average
$72K
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.2
29% better than Massachusetts averageMassachusetts average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.3
18% better than Massachusetts averageMassachusetts average: 20.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
9.5%
Percent of long-stay residents whose need for help with daily activities has increased
9.5%
49% better than Massachusetts averageMassachusetts average: 18.7%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
14.6%
Percent of long-stay residents whose ability to move independently worsened
14.6%
24% better than Massachusetts averageMassachusetts average: 19.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.9%
13% worse than Massachusetts averageMassachusetts average: 22.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
Percent of long-stay residents experiencing one or more falls with major injury
3.4%
6% better than Massachusetts averageMassachusetts average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.9%
Percent of long-stay high risk residents with pressure ulcers
2.9%
38% better than Massachusetts averageMassachusetts average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.3%
Percent of long-stay residents with a urinary tract infection
2.3%
10% worse than Massachusetts averageMassachusetts average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.9%
Percent of long-stay residents who lose too much weight
5.9%
13% worse than Massachusetts averageMassachusetts average: 5.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.3%
Percent of long-stay residents who have depressive symptoms
0.3%
97% better than Massachusetts averageMassachusetts average: 10.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
18.2%
Percent of long-stay residents who received an antipsychotic medication
18.2%
10% better than Massachusetts averageMassachusetts average: 20.3%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Massachusetts averageMassachusetts average: 91.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Massachusetts averageMassachusetts average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.8%
25% better than Massachusetts averageMassachusetts average: 76.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.4%
6% worse than Massachusetts averageMassachusetts average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.9%
22% better than Massachusetts averageMassachusetts average: 77.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
33% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
57% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
10% of new residents, often for long-term daily care.
Typical stay
3 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
103
Medicare
9
8.7% of residents
Medicaid
50
48.5% of residents
Private pay or other
44
42.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Lillie Mansion at Lutheran based on CMS SNF Cost Reports.
Occupancy Rate
93.5%
↑ 1.8pp vs 2023
Net Income
$489.8K
↑ ~$513.8K vs 2023
Total Payroll
$10.5M
↑ ~$644.9K vs 2023
Profit Margin
2.1%
↑ 2.2pp vs 2023
Finances and operations
Privately-owned community
Home revenue
$24.3M
Profit
$489.8K
Privately-owned community
Home revenue
$24.3M Rank #29 / 92Revenue — State benchmarkedThis home is ranked 29th out of 92 homes in Massachusetts. Shows this facility's annual revenue compared to the Massachusetts SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$489.8K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #43 / 92Payroll — State benchmarkedThis home is ranked 43rd out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$10.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #43 / 92Payroll — State benchmarkedThis home is ranked 43rd out of 92 homes in Massachusetts. Shows total annual staff payroll benchmarked to the Massachusetts average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$13.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$23.8M
What does this home offer?
Minimum Age: 55 Years Old
Pets Allowed
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near The Lillie Mansion at Lutheran
0.6 miles from city center
Estimated distance in miles from Worcester's city center to The Lillie Mansion at Lutheran's address, calculated via Google Maps.
— 0.35 miles to nearest hospital (Saint Vincent Hospital)
Calculate Travel Distance to The Lillie Mansion at Lutheran
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Financial Assistance for
Nursing Home in Massachusetts
The Lillie Mansion at Lutheran is located in Worcester, Massachusetts.
Here are the financial assistance programs available to residents in Massachusetts.
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Filter by care type
| The Lillie Mansion at Lutheran |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Worcester (Central Business District) | 150 | 93.5% | +14% | 4.28 | -19% | +9% | $7.9k | 11 | 5.5 | 1 | 103 | 88 | Frederic Jenoure | $24.3M | $10.5M | 43.4% | 225379 | ||||
| Hampton Suites at Shrewsbury |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Shrewsbury | 99 | 81.4% | -1% | 3.72 | +10% | -5% | $7.9k | 21 | 3.5 | 1 | 93 | 21 | Shrewsbury Operations Holdings LLC | $12.8M | $6.7M | 52.1% | 225491 |
Frequently Asked Questions about The Lillie Mansion at Lutheran
What neighborhood is The Lillie Mansion at Lutheran in?
The Lillie Mansion at Lutheran is in the Central Business District neighborhood.
Is The Lillie Mansion at Lutheran in a walkable area?
The Lillie Mansion at Lutheran has a walk score of 88. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Are there photos of The Lillie Mansion at Lutheran?
Yes — there are 13 photos of The Lillie Mansion at Lutheran in the photo gallery on this page.
What is the phone number of The Lillie Mansion at Lutheran?
(857) 557-6227 will put you in contact with the team at The Lillie Mansion at Lutheran.
Is The Lillie Mansion at Lutheran Medicare or Medicaid certified?
Yes — The Lillie Mansion at Lutheran is a CMS-certified provider of Medicare and Medicaid.
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