Hartland Place

Q: Is Hartland Place in a walkable area?

Hartland Place has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Q: Who is the administrator of Hartland Place?

Heritage House Of Hartland Llc is the administrator of Hartland Place.

Q: Are there photos of Hartland Place?

Yes — there are 11 photos of Hartland Place in the photo gallery on this page.

Q: What is the address of Hartland Place?

Hartland Place is located at 444 MERTON AVE.

Q: What is the phone number of Hartland Place?

(262) 367-1311 will put you in contact with the team at Hartland Place.

Q: What county is Hartland Place located in?

Hartland Place is in Waukesha County.

Overview of Hartland Place

Hartland Place is an assisted living community operated by Heritage House of Hartland LLC in Hartland, Wisconsin, offering both assisted living and respite care services. This 36-bed community was licensed in April 2017 and has served Waukesha County for approximately nine years. With a smaller scale, the community focuses on a more personalized care environment for residents who value individual attention alongside their social environment.

Serving 27 residents per day with a 36-bed capacity, the community is currently at 25% occupancy, which is lower than the Wisconsin state average. This benefits families seeking immediate placement, as well as flexibility in planning without waitlist delays.

The Wisconsin Department of Health Services has conducted a total of four inspections, all of which were complaint-initiated. Among those visits, three resulted in findings, with the most recent inspection in May 2025 citing 12 deficiencies. While this is consistent with the Wisconsin state average, families are encouraged to discuss in-depth details with the community.

The community offers plenty of access to a wide range of amenities and lifestyle amenities, such as on-site dining, a garden patio, spacious community rooms, and a beauty salon. A spa/bathtique, a wellness office, landscaped grounds, a walking path, and an outdoor patio area are among the wellness amenities available. Three meals are also provided daily in a varied menu, along with nutritious snacks. For residents’ holistic wellness, the community also offers custom care plans, medication management, scheduled transportation, and a mix of intellectual, social, and religious programming. The variety of on-site amenities makes the community a strong option for residents who prioritize both comfort and daily engagement.

(262) 367-1311 DSMHartlandPlace@Encorecares.com

36-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

9 years in operation

An established community with some operational experience and growing routines.

Walk Score: 52 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

75%

Higher than the Wisconsin average: 70%

Occupied beds

27 / 36

Average residents per home in Wisconsin 54 per day

Facility TypeClass Cna (nonambulatory)

IssuanceApril 1, 2017

CountyWaukesha

Hartland Place is administrated by Heritage House Of Hartland Llc.

Respite Care

24-Hour Staffing

On-Site Dining

Garden Patio

Spacious Community Rooms

Beauty Salon

Spa/Bathtique

Wellness Office

Landscaped Grounds

Walking Path

Outdoor Patio Area

Specific ProgramsScheduled Transportation, Custom Care Plans, Intellectual, Social, and Religious Programming.

Food DescriptionThree meals per day with a variety of menu selections and nutritious snacks.

Show Inspection Reports

Latest inspection

Date May 13, 2025

Complaint Investigation

12 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Wisconsin average: 12 deficiencies

Inspection Report Summary for Hartland Place

The most recent inspection on May 13, 2025, identified deficiencies related to medication administration and management, resulting in a substantiated complaint, a Statement of Deficiency, and a forfeiture of $2,940 with a reduced payment option. Earlier inspections showed a pattern of similar issues, including repeated deficiencies in staff training, medication errors, incomplete individual service plans, and cleanliness concerns, with fines and revisit fees assessed but no license suspensions or immediate jeopardy findings listed in the available reports. Complaint investigations were substantiated, particularly regarding medication management and failure to update service plans, while most complaints focused on resident care and staff training. Enforcement actions included multiple forfeitures totaling several thousand dollars and orders to comply, but no suspensions or revocations were noted. The inspection history indicates ongoing challenges with medication administration and staff training, with repeated citations suggesting these areas have not fully improved over time.

Family Care Program

WI Medicaid Family Care

Age 65+ or disabled

General Wisconsin resident, Medicaid-eligible, long-term care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Managed care model; rural/urban balance.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Wisconsin Caregiver Support Program

WI NFCSP Respite

Age Caregiver of someone 60+ (or with dementia)

General Wisconsin resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

High rural demand; ADRC coordination.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$65/day) Short-term facility care (up to 5 days)

IRIS (Include, Respect, I Self-Direct)

Wisconsin IRIS

Age 65+ (or disabled 18+)

General WI resident, Medicaid-eligible, NFLOC.

Income Limits (2025) ~$2,829/month; QIT optional.

Asset Limits $2,000 (individual), $3,000 (couple).

Flexible budget; serves ~20,000; participant hires caregivers.

Benefits

Personal care (custom hours) Respite Home mods Equipment Transportation Support services

SeniorCare Prescription Drug Assistance

Wisconsin SeniorCare

Age 65+

General WI resident, US citizen/qualified immigrant, not on full Medicaid.

Income Limits (2025) ~$24,980-$34,980/year (Level 1-2B, individual); varies by level.

Asset Limits None.

Four benefit levels; serves ~50,000 annually.

Benefits

$5 generic/$15 brand copays (Level 1); deductibles ($500-$850) for higher levels; covers most Rx drugs

Medicare Savings Program (MSP)

Wisconsin Medicare Savings Program

Age 65+ or disabled

General WI resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Wisconsin Home Energy Assistance Program (WHEAP)

Wisconsin WHEAP

Age 60+ prioritized

General WI resident, low-income household.

Income Limits (2025) ~$3,970/month 185% FPL

Asset Limits Not assessed.

Covers gas, electric, wood; crisis aid available.

Benefits

Heating/electric aid ($300-$1,000/season) Crisis aid ($500 max) Weatherization

Senior Community Service Employment Program (SCSEP)

Wisconsin SCSEP

Age 55+

General unemployed, low-income, WI resident.

Income Limits (2025) ~$1,983/month 125% FPL

Asset Limits Not specified.

Priority for veterans, rural residents; Goodwill/AARP partnership.

Benefits

Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Wisconsin VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General WI resident, wartime service, ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth

High rural veteran use; supports care costs.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Property Tax Deferral Loan Program

Wisconsin Property Tax Deferral Loan

Age 65+

General WI resident, homeowner, live in home 6+ months/year.

Income Limits (2025) ~$24,980/year household

Asset Limits Home equity < $500,000; limited other assets.

Saves ~$500-$1,500/year; interest ~2%-3%.

Benefits

Deferred tax payment (~$500-$1,500/year avg.)

Senior Farmers’ Market Nutrition Program (SFMNP)

Wisconsin SFMNP

Age 60+

General WI resident, low-income.

Income Limits (2025) ~$2,322/month 185% FPL

Asset Limits Not assessed.

Vouchers (~$45/season); serves ~15,000 annually.

Benefits

Vouchers (~$45/season) for produce at farmers’ markets

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Is Hartland Place in a walkable area?

Hartland Place has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Who is the administrator of Hartland Place?

Heritage House Of Hartland Llc is the administrator of Hartland Place.

How many beds does Hartland Place have?

Hartland Place has 36 beds.

Are there photos of Hartland Place?

Yes — there are 11 photos of Hartland Place in the photo gallery on this page.

What is the address of Hartland Place?

Hartland Place is located at 444 MERTON AVE.

What is the phone number of Hartland Place?

(262) 367-1311 will put you in contact with the team at Hartland Place.

What county is Hartland Place located in?

Hartland Place is in Waukesha County.

Nursing Home in Wisconsin