Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
136
136 employees · 0 contractors · 56 on an average day Hattie Ide Chaffee Home
Nursing Home, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Riverside, RI
ALM Inspection Grade
A
ALM's inspection grade is 93 / 100, an A — 11 points above the Rhode Island average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 93 / 100, an A — 11 points above the Rhode Island average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Hattie Ide Chaffee Home
Nursing Home, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Riverside, RI
ALM Inspection Grade
A
ALM's inspection grade is 93 / 100, an A — 11 points above the Rhode Island average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 93 / 100, an A — 11 points above the Rhode Island average for CMS-certified facilities (82/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
CMS overall rating
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Hattie Ide Chaffee Home accepts Medicare, Medicaid, and private pay.
Overview of Hattie Ide Chaffee Home
Hattie Ide Chaffee Home is a 69-bed nursing home in Riverside, RI, with qualified nursing, memory care, hospice care, and respite care under the same roof. Licensed nurses are available at all hours.
Beds are tough to come by. When occupancy was last calculated, 98.6% of them were in use.
When dementia makes wandering a hazard, memory care keeps the inhabitant in a protected setting with personnel watching. Hospice is for the closing stretch of life. A respite stay is short, letting a family caregiver make a trip or heal from something of their own. Together, these cover a person who needs nursing assistance, one who needs oversight because of memory loss, and relatives who need someone to step in momentarily.
On a standard day, each resident gets an average of six hours and seven minutes of nursing care. Payment can be private, out of the resident’s or family’s own funds. Medicare picks up a brief skilled visit after time in the infirmary, and Medicaid takes over once funds run out partway through a long one.
The area around the facility is car-dependent, scoring 36 on Walk Score, so tasks mean organizing a lift. Barry B. Zeltzer, Ph.D., is the manager.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 2nd out of 54 nursing homes we track in Rhode Island for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 59m
This nursing home is ranked 2nd out of 54 nursing homes we track in Rhode Island for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 59mStandout metric: Registered nurse (RN) is +71% above Rhode Island average
0 of 6 metrics below Rhode Island average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 22 are the facility's own employees; no agency contractors work in this role.
22 staff · 8.2-hour shifts
1h 22m
↑ 71% · RI 48mThis facility: 1h 22m per resident per day, 71% above the Rhode Island average of 48m (among Rhode Island facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 22 are the facility's own employees; no agency contractors work in this role.
22 staff · 8.2-hour shiftsUS average: 43m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 43m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 7 are the facility's own employees; no agency contractors work in this role.
7 staff · 8.2-hour shifts
35m
↑ 11% · RI 32mThis facility: 35m per resident per day, 11% above the Rhode Island average of 32m (among Rhode Island facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 7 are the facility's own employees; no agency contractors work in this role.
7 staff · 8.2-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 63 are the facility's own employees; no agency contractors work in this role.
63 staff · 7.5-hour shifts
4h 1m
↑ 53% · RI 2h 37mThis facility: 4h 1m per resident per day, 53% above the Rhode Island average of 2h 37m (among Rhode Island facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 63 are the facility's own employees; no agency contractors work in this role.
63 staff · 7.5-hour shiftsUS average: 2h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 26m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
↑ 15% · RI 3mThis facility: 4m per resident per day, 15% above the Rhode Island average of 3m (among Rhode Island facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
5h 19m
↑ 52% · RI 3h 30mThis facility: 5h 19m per resident per day, 52% above the Rhode Island average of 3h 30m (among Rhode Island facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 32m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 32m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
43m
↑ 29% · RI 33mThis facility: 43m per resident per day, 29% above the Rhode Island average of 33m (among Rhode Island facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 29m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 29m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
136
136 employees · 0 contractors · 56 on an average day
136 total staff / 69 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.97 : 1
↑ 8% · RI 1.83This facility: 1.97 staff per resident, 8% above the Rhode Island average of 1.83 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
136 staff ÷ 69 residents
See full Rhode Island ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.5 h
↓ 1% · RI 7.6 hThis facility: 7.5 h, 1% below the Rhode Island average of 7.6 h (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
38,386 staff hours this quarter
See full Rhode Island ranking →100% of staff hours were worked by the facility's own employees
Rhode Island average: 93% · No agency contractors this quarter
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
69
Rank #49 / 65Bed count — State benchmarked This nursing home is ranked 49th out of 65 nursing homes we track in Rhode Island for bed count. Shows this facility's certified or reported bed count compared to other Rhode Island facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
69
Rank #49 / 65Bed count — State benchmarked This nursing home is ranked 49th out of 65 nursing homes we track in Rhode Island for bed count. Shows this facility's certified or reported bed count compared to other Rhode Island facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Smaller home · May offer a more intimate, personalized care environment.
Walk Score
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #38 / 64Walk Score — State benchmarked This nursing home is ranked 38th out of 64 nursing homes we track in Rhode Island for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Rhode Island facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
Rank #38 / 64Walk Score — State benchmarked This nursing home is ranked 38th out of 64 nursing homes we track in Rhode Island for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Rhode Island facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
36
/ 100
Occupancy rate
Occupancy higher than 95% suggests steady demand, but availability may be limited.
Rank #2 / 53Occupancy rate — State benchmarked This nursing home is ranked 2nd out of 53 nursing homes we track in Rhode Island for occupancy. Shows this facility's occupancy rate versus the Rhode Island average, with its Statewide rank out of 53. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy higher than 95% suggests steady demand, but availability may be limited.
Rank #2 / 53Occupancy rate — State benchmarked This nursing home is ranked 2nd out of 53 nursing homes we track in Rhode Island for occupancy. Shows this facility's occupancy rate versus the Rhode Island average, with its Statewide rank out of 53. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
98.6%
This home is often near full
Based on 68 residents and 69 beds. Source: state inspection report (Jun 2024)
Higher than the Rhode Island average: 83.8%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
77
days
BBB Rating
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
A+
Not Accredited
How BBB ratings workAbout This Community
Facility TypeNursing Facility
StatusActive
IssuanceOctober 18, 1909
ExpirationDecember 31, 2026
License NumberLTC00223
CMS Certification Number415002
Hattie Ide Chaffee Home is legally operated by Barry B. Zeltzer, Ph.d., Administrator.
Profit StatusNonprofit
Nursing Home
69 units
Total beds
69 units
Resident Council
Total Employees
90
Full-Time Employees
90
Short-Term Rehabilitation
Physical Therapy
Occupational Therapy
Speech Therapy
X-Ray Services
Laboratory Services
Psychiatric Services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Social Work & Case Management
Housekeeping
Laundry & Linen
TransportationListed as: Transportation to medical appointments
Fax(401) 438-8494
Pets not allowed
Beauty Salon
Activities
Tailored Activities for Memory Care Residents
Room Types
Private Room
CMS Health Inspection History
ALM Inspection Grade
93 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
11 points above the Rhode Island average for CMS-certified facilities (82/100)
Category breakdown
Citations
Strong
62 severity-weighted points (19 deficiencies) · 39% lower than the typical CMS-certified RI facility (median: 101)
Enforcement
Typical
2 enforcement actions · about the same as the typical CMS-certified RI facility (median: 2) · $40,295 in fines
Persistence
Typical
27 days to fix issues · about the same as the typical CMS-certified RI facility (median: 27)
Total health inspections
6
↓ 29% · RI 8.5This facility: 6, 29% below the Rhode Island average of 8.5 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
19
Rank #13 / 55Health citations — State benchmarked This nursing home is ranked 13th out of 55 nursing homes we track in Rhode Island for health citations. Shows this facility's total health deficiency citations benchmarked to the Rhode Island State average, with a ranking across all 55 RI facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 33% · RI 28.3This facility: 19, 33% below the Rhode Island average of 28.3 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
3.17
Rank #18 / 55Citations per inspection — State benchmarked This nursing home is ranked 18th out of 55 nursing homes we track in Rhode Island for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Rhode Island mean across 55 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 7% · RI 3.42This facility: 3.17, 7% below the Rhode Island average of 3.42 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
19 of 19 citations corrected
Critical
J–L
1
↓ 33% · RI 1.5This facility: 1, 33% below the Rhode Island average of 1.5 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
0
↓ 100% · RI 1.6This facility: 0, 100% below the Rhode Island average of 1.6 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
18
↓ 27% · RI 24.5This facility: 18, 27% below the Rhode Island average of 24.5 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · RI 0.6This facility: 0, 100% below the Rhode Island average of 0.6 (among Rhode Island facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Jun 20, 2025 · 5 citations, all corrected
Most cited category: Resident Assessment & Care Planning, 4 of 19 citations · 8 categories in total
Citations history
Most recent first
Jun 20, 2025
5 citations
Administration moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Sep 09, 2024
1 citation
Resident Rights moderate citation
Corrected
Corrected
Jun 26, 2024
1 citation
Care Planning moderate citation
Corrected
Corrected
Jun 17, 2024
9 citations
Infection Control moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Quality of Care critical citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Jan 10, 2024
1 citation
Care Planning moderate citation
Corrected
Corrected
May 19, 2023
2 citations
Infection Control moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Top deficiency categories
Share of 19 citations
Resident Assessment & Care Planning
4 deficiencies (21%)
Quality of Life & Care
4 deficiencies (21%)
Infection Control
3 deficiencies (16%)
Nutrition & Dietary
3 deficiencies (16%)
Nursing & Physician Services
2 deficiencies (11%)
Resident Rights
1 deficiency (5%)
Administration
1 deficiency (5%)
Pharmacy Services
1 deficiency (5%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 19 citations resulted from standard inspections; and 3 of 19 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
2 penalties in the past 3 years
Latest: Jun 17, 2024 · $40,295 civil money penalty
Jun 17, 2024 · $40,295 civil money penalty
Jun 17, 2024 · 6-day payment denial
Total fines
$40,295
↓ 54% · RI $88KThis facility: $40,295, 54% below the Rhode Island average of $88,327. Average among the 53 Rhode Island facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #30 / 56Federal fines — State benchmarked This nursing home is ranked 30th out of 56 nursing homes we track in Rhode Island for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Rhode Island average among facilities with fines, and where it ranks among 56 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1
↓ 66% · RI 2.91This facility: 1, 66% below the Rhode Island average of 2.91. Average among the 53 Rhode Island facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
6 days
↑ 165% · RI 0.38This facility: 1, 165% above the Rhode Island average of 0.38. Average among the 53 Rhode Island facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
Jun 17, 2024
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$40,295
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$40,295
Jun 17, 2024
Payment denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
New admissions not paid
6 days
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
New admissions not paid
6 daysFine amount comparison
This facility
$40,295
Rhode Island average
$88,327
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. Rhode Island and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Rhode Island average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
2
/ 5
Below average
↓ 38% · RI 3.2This facility: 2.0, 38% below the RI average of 3.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
↑ 66% · RI 2.4This facility: 4.0, 66% above the RI average of 2.4 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
9.1
Score · lower is better
↓ 8% · RI 9.9This facility: 9.1, 8% below the RI average of 9.9 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
15.0
Score · lower is better
↓ 24% · RI 19.6This facility: 15.0, 24% below the RI average of 19.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 5 better, 5 worse, 1 near RI average
3 short-stay measures: 2 better, 1 near RI average
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
15.9%
↓ 19% · RI 19.6This facility: 15.9, 19% below the RI average of 19.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
15.9%
↓ 19% · RI 19.6This facility: 15.9, 19% below the RI average of 19.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
12.4%
↓ 27% · RI 16.8This facility: 12.4, 27% below the RI average of 16.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
12.4%
↓ 27% · RI 16.8This facility: 12.4, 27% below the RI average of 16.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.7%
↓ 25% · RI 22.3This facility: 16.7, 25% below the RI average of 22.3 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.7%
↓ 25% · RI 22.3This facility: 16.7, 25% below the RI average of 22.3 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
5.2%
↑ 106% · RI 2.5This facility: 5.2, 106% above the RI average of 2.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
5.2%
↑ 106% · RI 2.5This facility: 5.2, 106% above the RI average of 2.5 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
5.6%
↑ 54% · RI 3.6This facility: 5.6, 54% above the RI average of 3.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
5.6%
↑ 54% · RI 3.6This facility: 5.6, 54% above the RI average of 3.6 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
4.7%
↑ 12% · RI 4.2This facility: 4.7, 12% above the RI average of 4.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
4.7%
↑ 12% · RI 4.2This facility: 4.7, 12% above the RI average of 4.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
6.9%
↑ 36% · RI 5.1This facility: 6.9, 36% above the RI average of 5.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
6.9%
↑ 36% · RI 5.1This facility: 6.9, 36% above the RI average of 5.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
4.1%
↓ 76% · RI 17.2This facility: 4.1, 76% below the RI average of 17.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
4.1%
↓ 76% · RI 17.2This facility: 4.1, 76% below the RI average of 17.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
8.6%
↓ 62% · RI 22.8This facility: 8.6, 62% below the RI average of 22.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
8.6%
↓ 62% · RI 22.8This facility: 8.6, 62% below the RI average of 22.8 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.8%
↓ 21% · RI 94.1This facility: 74.8, 21% below the RI average of 94.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
74.8%
↓ 21% · RI 94.1This facility: 74.8, 21% below the RI average of 94.1 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
↑ 3% · RI 95.2This facility: 98.2, 3% above the RI average of 95.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.2%
↑ 3% · RI 95.2This facility: 98.2, 3% above the RI average of 95.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 3 measures
Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
↓ 100% · RI 2.0This facility: 0.0, 100% below the RI average of 2.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
↓ 100% · RI 2.0This facility: 0.0, 100% below the RI average of 2.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.7%
↑ 7% · RI 79.0This facility: 84.7, 7% above the RI average of 79.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
84.7%
↑ 7% · RI 79.0This facility: 84.7, 7% above the RI average of 79.0 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.7%
↓ 1% · RI 78.2This facility: 77.7, 1% below the RI average of 78.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.7%
↓ 1% · RI 78.2This facility: 77.7, 1% below the RI average of 78.2 (among RI facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Hattie Ide Chaffee Home’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 52 Rhode Island nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−3.6% operating margin
+19.2 pts vs prior year
An operating loss in 6 of the last 8 reported years. Other income ($1.4M) turns it into a net profit to $1.0M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends more on payroll than most Rhode Island homes
68.4% payroll share of revenue
RI average 64.4%Rank #18 / 52Payroll % of net patient revenue — State benchmarked This nursing home is ranked 18th out of 52 nursing homes we track in Rhode Island for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Rhode Island average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $1.3M while revenue rose $3.6M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Rhode Island homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | RI median | Compared with RI homesRank in RI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $11.3M | +$3.6M | Trend 20172024 | RI median $12.4M | Rank in RI Rank #30 / 52Net patient revenue — State benchmarked This nursing home is ranked 30th out of 52 nursing homes we track in Rhode Island for net patient revenue. Shows this facility's net patient revenue compared to the Rhode Island average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 43% of homes | Below RI median Higher net patient revenue than 43% of RI homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $11.7M | +$2.3M | Trend 20172024 | RI median — | Rank in RI Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.4M | +$1.3M | Trend 20172024 | RI median — | Rank in RI Not ranked | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −3.6% | +19.2 pts | Trend 20172024 | RI median — | Rank in RI Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $1.4M | — | Trend — | RI median — | Rank in RI Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | $1.0M | +$1.7M | Trend — | RI median — | Rank in RI Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends more of revenue on staff than most Rhode Island homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | RI median | Compared with RI homesRank in RI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $7.8M | +$1.3M | Trend 20172024 | RI median $7.6M | Rank in RI Rank #24 / 52Payroll costs — State benchmarked This nursing home is ranked 24th out of 52 nursing homes we track in Rhode Island for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Rhode Island average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 55% of homes | Above RI median Higher payroll than 55% of RI homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 68.4% | −15.5 pts | Trend 20172024 | RI median 62.2% | Rank in RI Rank #18 / 52Payroll % of net patient revenue — State benchmarked This nursing home is ranked 18th out of 52 nursing homes we track in Rhode Island for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Rhode Island average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Rhode Island that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 67% of homes | 4.0 pts over RI average The RI average is 64.4% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · RI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Rhode Island payroll average.
% of net patient revenue
Payroll share Operating margin RI payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $6.3M | $6.1M | $6.4M | $6.1M | $6.2M | $6.7M | $7.7M | $11.3M |
| Operating expenses | $6.0M | $6.2M | $6.2M | $6.5M | $6.8M | $8.3M | $9.5M | $11.7M |
| Net patient income | $0.2M | −$0.0M | $0.3M | −$0.4M | −$0.6M | −$1.6M | −$1.8M | −$0.4M |
| Operating margin | 3.4% | −0.1% | 4.0% | −7.0% | −9.9% | −23.3% | −22.8% | −3.6% |
| Net income | $1.1M | −$0.5M | $2.2M | $1.5M | $1.4M | −$2.8M | −$0.7M | $1.0M |
| Payroll costs | $3.9M | $4.0M | $4.1M | $4.3M | $4.4M | $5.2M | $6.5M | $7.8M |
| Payroll share of revenue | 61.9% | 65.1% | 63.3% | 71.3% | 70.5% | 76.5% | 83.9% | 68.4% |
| Beds | 60 | 60 | 60 | 60 | 60 | 60 | 69 | 69 |
| Gross revenue | $6.7M | $6.6M | $7.2M | $6.7M | $6.7M | $7.4M | $8.3M | $11.7M |
| Salaries | $3.2M | $3.3M | $3.4M | $3.6M | $3.7M | $4.3M | $5.4M | $6.4M |
| Wage-related costs | $0.7M | $0.7M | $0.7M | $0.7M | $0.7M | $0.8M | $1.0M | $1.4M |
| Contract labor | — | — | — | — | $0.1M | — | — | $0.3M |
| Other operating costs | $2.2M | $2.2M | $2.1M | $2.2M | $2.4M | $3.2M | $3.0M | $4.0M |
| Net patient revenue per day | $305 | $300 | $304 | $299 | $313 | $361 | $393 | $463 |
| Cost per day | $295 | $300 | $292 | $320 | $344 | $445 | $483 | $479 |
| Average length of stay | 71.9 days | 74.2 days | 86.5 days | 95.4 days | 118.8 days | 114.0 days | 100.9 days | 76.8 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
361 admissions · FY2024
Residents admitted during the year.
Medicare
136 · 38%
Medicaid
3 · 1%
Private pay & other
222 · 61%
Resident snapshot
69 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
15 · 22%
Medicaid
17 · 25%
Private pay & other
37 · 54%
Leaving
319 discharges · FY2024
Residents discharged during the year.
Medicare
111 · 35%
Medicaid
3 · 1%
Private pay & other
205 · 64%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near Hattie Ide Chaffee Home
2.0 miles from city center
Estimated distance in miles from Riverside's city center to Hattie Ide Chaffee Home's address, calculated via Google Maps.
Calculate Travel Distance to Hattie Ide Chaffee Home
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Compare Nursing Homes around East Providence
Info below is compiled from CMS reports & the RI Dept. of Health (RIDOH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Rhode Island average is: 64.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Eastgate Nursing & Rehabilitation Center | NH HOS PC SNF | East Providence (Six Corners) | 68
Facility
68
RI AVG
109
Rank
#50 / 65 | A- | - | - | 3.61
Facility
3.61
RI AVG
3.92
Rank
#29 / 54 | -17% | -8% | $0
Facility
$0
RI AVG
$88.3k
Rank
#1 / 56 | 12
Facility
12
RI AVG
28.3
Rank
#4 / 55 | 3.0
Facility
3.0
RI AVG
3.4
Rank
#10 / 55 | - | 62 | - |
81
Facility
81
RI AVG
49
Rank
#9 / 64 | Administrator Alan Richards | $8.0MFiscal year ending 12/2024
Facility
$8.0MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#42 / 52 | $5.0MFiscal year ending 12/2024
Facility
$5.0MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#42 / 52 | 62%Fiscal year ending 12/2024
Facility
62%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#28 / 52 | 415083 | ||||
| Hattie Ide Chaffee Home | NH HOS MC RC SNF | Riverside | 69
Facility
69
RI AVG
109
Rank
#49 / 65 | A |
98.6%
Facility
98.6%
RI AVG
83.8%
Rank
#2 / 53 | +18% | 5.98
Facility
5.98
RI AVG
3.92
Rank
#2 / 54 | +19% | +52% | $40.3k
Facility
$40.3k
RI AVG
$88.3k
Rank
#30 / 56 | 19
Facility
19
RI AVG
28.3
Rank
#13 / 55 | 3.2
Facility
3.2
RI AVG
3.4
Rank
#18 / 55 | 1 | 68 | A+ |
36
Facility
36
RI AVG
49
Rank
#38 / 64 | Barry B. Zeltzer, Ph.d., Administrator | $11.3MFiscal year ending 12/2024
Facility
$11.3MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#30 / 52 | $7.8MFiscal year ending 12/2024
Facility
$7.8MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#24 / 52 | 68.4%Fiscal year ending 12/2024
Facility
68.4%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#18 / 52 | 415002 | ||||
| Bethany Home of Rhode Island | NH RC SNF | Providence (Wayland) | 33
Facility
33
RI AVG
109
Rank
#62 / 65 | B+ |
81.8%
Facility
81.8%
RI AVG
83.8%
Rank
#37 / 53 | -2% | 5.71
Facility
5.71
RI AVG
3.92
Rank
#6 / 54 | +4% | +46% | $8.3k
Facility
$8.3k
RI AVG
$88.3k
Rank
#16 / 56 | 19
Facility
19
RI AVG
28.3
Rank
#13 / 55 | 4.8
Facility
4.8
RI AVG
3.4
Rank
#51 / 55 | 1 | 27 | - |
83
Facility
83
RI AVG
49
Rank
#7 / 64 | Stephanie Igoe-Administrator | $4.6MFiscal year ending 12/2024
Facility
$4.6MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#50 / 52 | $4.3MFiscal year ending 12/2024
Facility
$4.3MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#47 / 52 | 93.1%Fiscal year ending 12/2024
Facility
93.1%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#2 / 52 | 415096 | ||||
| Waterview Villa Rehabilitation and Health Care Center | NH | East Providence (Ingrams Corner) | 132
Facility
132
RI AVG
109
Rank
#19 / 65 | B |
93.2%
Facility
93.2%
RI AVG
83.8%
Rank
#13 / 53 | +11% | 3.42
Facility
3.42
RI AVG
3.92
Rank
#36 / 54 | -20% | -13% | $99.0k
Facility
$99.0k
RI AVG
$88.3k
Rank
#42 / 56 | 26
Facility
26
RI AVG
28.3
Rank
#26 / 55 | 2.6
Facility
2.6
RI AVG
3.4
Rank
#6 / 55 | 6 | 123 | - |
54
Facility
54
RI AVG
49
Rank
#31 / 64 | Brian Brown | $13.4MFiscal year ending 12/2024
Facility
$13.4MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#22 / 52 | $9.4MFiscal year ending 12/2024
Facility
$9.4MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#16 / 52 | 70.3%Fiscal year ending 12/2024
Facility
70.3%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#16 / 52 | 415042 | ||||
| Orchard View Manor | NH HOS MC RC SNF | East Providence (Riverside) | 166
Facility
166
RI AVG
109
Rank
#9 / 65 | D+ |
75.3%
Facility
75.3%
RI AVG
83.8%
Rank
#46 / 53 | -10% | - | -20% | - | $103.7k
Facility
$103.7k
RI AVG
$88.3k
Rank
#43 / 56 | 58
Facility
58
RI AVG
28.3
Rank
#51 / 55 | 3.1
Facility
3.1
RI AVG
3.4
Rank
#16 / 55 | 11 | 125 | - |
11
Facility
11
RI AVG
49
Rank
#56 / 64 | Morenike Adeoye Administrator | $13.2MFiscal year ending 12/2024
Facility
$13.2MFiscal year ending 12/2024
RI AVG
$12.6M
Rank
#25 / 52 | $10.6MFiscal year ending 12/2024
Facility
$10.6MFiscal year ending 12/2024
RI AVG
$7.6M
Rank
#7 / 52 | 80.3%Fiscal year ending 12/2024
Facility
80.3%Fiscal year ending 12/2024
RI AVG
64.4%
Rank
#7 / 52 | 415059 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other RI nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Rhode Island
Hattie Ide Chaffee Home is located in Riverside, Rhode Island.
Here are the financial assistance programs available to residents in Rhode Island.
Frequently Asked Questions about Hattie Ide Chaffee Home
Who is the owner of Hattie Ide Chaffee Home?
Hattie Ide Chaffee Home is legally operated by Barry B. Zeltzer, Ph.d., Administrator.
Is Hattie Ide Chaffee Home in a walkable area?
Hattie Ide Chaffee Home has a walk score of 36. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Hattie Ide Chaffee Home?
According to RI state health department records, Hattie Ide Chaffee Home's license number is LTC00223.
When does Hattie Ide Chaffee Home's license expire?
According to RI state health department records, Hattie Ide Chaffee Home's license expires on December 31, 2026.
What is the occupancy rate at Hattie Ide Chaffee Home?
Hattie Ide Chaffee Home's occupancy is 98.6%.
Are pets allowed at Hattie Ide Chaffee Home?
No, Hattie Ide Chaffee Home has a no-pet policy.
Does Hattie Ide Chaffee Home operate as a for-profit or non-profit?
Hattie Ide Chaffee Home is registered as a non-profit in RI.
Guides for Better Senior Living
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