Occupancy rate
59%
Lower than the Pennsylvania average: 78.7%Hawthorne Woods by New Perspective
Assisted Living · Washington, PA
Hawthorne Woods by New Perspective
Assisted Living in Washington
Overview of Hawthorne Woods by New Perspective
Enjoy a convenient stay with the Hawthorne Woods by New Perspective located in the vibrant community of Washington, PA offering assisted living services. Cozy and spacious accommodations are available depending on their residents’ tastes. With a highly skilled and compassionate team, his community offers a round-the-clock on-site and on-call nurse, along with a trained and dedicated team, to attend to the needs of its residents.
Experience its lively community through a wide array of top-notch amenities and services. Enjoy chef-prepared dining with healthy and delectable meals. Moreover, residents can avail of housekeeping and laundry services, activity great room use, and services from on-site third-party physician providers. Meet new companions and build lasting connections through its various social activities like community outings with provided transportation. At the Hawthorne Woods by New Perspective, seniors are assured of a blissful retirement.
81-bed community
A larger shared setting that may offer more common spaces and organized community services.
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 19 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
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About this community
Occupancy
Lower than the Pennsylvania average: 78.7%Occupied beds
48 / 81
Average residents per home in Pennsylvania
103 per day
Facility TypeAssisted Living
StatusLicensed
IssuanceOctober 31, 2024
ExpirationOctober 31, 2025
CountyWashington
License Number454090
Hawthorne Woods by New Perspective is legally operated by Washington Ops Llc.
Profit StatusProfit
Staffing
Key information about the people who lead and staff this community.
ContactLori Volkman
71
Total Daily Staff
53
Waking Staff
0
Resident Support Staff
56
Residents Served
6
Current Residents
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Types of Care at Hawthorne Woods by New Perspective
Assisted Living
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
The data displayed corresponds to the last 5 years.
13 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
5 visits/inspections triggered by complaints
Results
8 with citations
5 without citations
Pennsylvania average: 4 complaint visits
Pennsylvania average: 8 inspections with citations
Show Inspection Reports
5 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Pennsylvania average: 4 complaints
Latest inspection
Date
July 31, 2025
Monitoring66 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Pennsylvania average: 63 citations
5.1 citations per inspection
Pennsylvania average: 5.7 citations per inspection
73 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Pennsylvania average: 59 deficiencies
1
waiver
A waiver is a formal permission granted by the PA Department of Human Services allowing a facility to deviate from a specific state regulation under defined conditions. Waivers are not penalties — they are approved exemptions, most commonly issued for staff qualification requirements. A higher number of waivers may indicate a facility relies on staff who don't fully meet standard credential requirements, which is worth noting but is common in facilities with diverse or foreign-educated workforces. Waivers are reviewed annually and can be revoked if conditions aren't met.
11% above Pennsylvania avg — see note below
A waiver is a formal permission granted by the PA Department of Human Services allowing a facility to deviate from a specific state regulation under defined conditions. Waivers are not penalties — they are approved exemptions, most commonly issued for staff qualification requirements. A higher number of waivers may indicate a facility relies on staff who don't fully meet standard credential requirements, which is worth noting but is common in facilities with diverse or foreign-educated workforces. Waivers are reviewed annually and can be revoked if conditions aren't met.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
Pennsylvania average: 0.9 waivers
Inspection Report Summary for Hawthorne Woods by New Perspective
The most recent inspection on July 31, 2025, identified multiple deficiencies including missing carbon monoxide detectors, unsecured medications, incomplete resident assessments, and inadequate support plans. Earlier inspections showed a pattern of medication management issues, incomplete staff training, delayed incident reporting, and occasional lapses in resident care and safety practices. Complaint investigations mostly found deficiencies related to staff qualifications, abuse reporting, and resident dignity, with one substantiated case leading to staff suspension and termination; enforcement actions such as fines or license suspensions were not listed in the available reports. The facility submitted and implemented plans of correction after each inspection, with ongoing audits and training scheduled to address the cited issues. While deficiencies have appeared consistently over time, recent reports indicate continued efforts toward correction without new enforcement actions reported.
Financial Assistance for
Assisted Living in Pennsylvania
Hawthorne Woods by New Perspective is located in Assisted Living in Washington, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Places of interest near Hawthorne Woods by New Perspective
1.5 miles from city center
Estimated distance in miles from Washington's city center to Hawthorne Woods by New Perspective's address, calculated via Google Maps.
Calculate Travel Distance to Hawthorne Woods by New Perspective
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Frequently Asked Questions about Hawthorne Woods by New Perspective
What neighborhood is Hawthorne Woods by New Perspective in?
Hawthorne Woods by New Perspective is in the South Strabane Township neighborhood of Washington.
Who is the owner of Hawthorne Woods by New Perspective?
The legal owner and operator of Hawthorne Woods by New Perspective is Washington Ops Llc.
Is Hawthorne Woods by New Perspective in a walkable area?
Hawthorne Woods by New Perspective has a walk score of 19. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Hawthorne Woods by New Perspective?
According to PA state health department records, Hawthorne Woods by New Perspective's license number is 454090.
When does Hawthorne Woods by New Perspective's license expire?
According to PA state health department records, Hawthorne Woods by New Perspective's license expires on October 31, 2025.
How many beds does Hawthorne Woods by New Perspective have?
Hawthorne Woods by New Perspective has 81 beds.
Has Hawthorne Woods by New Perspective had any recent deficiencies or citations?
Hawthorne Woods by New Perspective has had 66 recently reported deficiencies.
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