Heartland Care and Rehabilitation Center

Q: Is Heartland Care and Rehabilitation Center in a walkable area?

Heartland Care and Rehabilitation Center has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Q: What is the license number of Heartland Care and Rehabilitation Center?

According to MO state health department records, Heartland Care and Rehabilitation Center's license number is 052572.

Q: When does Heartland Care and Rehabilitation Center's license expire?

According to MO state health department records, Heartland Care and Rehabilitation Center's license expires on March 31, 2027.

Q: What is the occupancy rate at Heartland Care and Rehabilitation Center?

Heartland Care and Rehabilitation Center's occupancy is 62%.

Q: How long has Heartland Care and Rehabilitation Center been in business?

Heartland Care and Rehabilitation Center has been operating for approximately 31 years, based on available licensing and registration records.

Q: Are pets allowed at Heartland Care and Rehabilitation Center?

No, Heartland Care and Rehabilitation Center has a no-pet policy.

Nursing Home & Skilled Nursing · Cape Girardeau, MO

CMS overall rating

2525 Boutin Dr, Cape Girardeau, MO 63701-8551 View map

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Heartland Care and Rehabilitation Center accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Heartland Care and Rehabilitation Center accepts Medicare, Medicaid, and private pay.

Overview of Heartland Care and Rehabilitation Center

Located on Boutin Drive in Cape Girardeau, Missouri, Heartland Care and Rehabilitation Center is a nursing home operated by Cape Girardeau #1, Inc and owned by Melissa Bollinger. The 102-bed home has been operating for 31 years and currently serves approximately 63 residents. It accepts Medicare, Medicaid, and private pay, giving families multiple ways to cover short-term rehabilitation and longer-term nursing care.

The facility focuses on rehabilitation services, so it’s well-suited for residents recovering from surgery, illness, or hospitalization. Most stay an average of 359 days, including post-acute rehab patients and those requiring ongoing nursing care. Daily nurse staffing averages 3 hours and 16 minutes per resident. Support is distributed across registered nurses, licensed practical nurses, and nurse aides who provide consistent clinical oversight throughout the day.

State inspections by the Missouri Department of Health and Senior Services documented issues around facility maintenance, environmental cleanliness, and clinical documentation. The facility’s location in Cape Girardeau has a Walk Score of 66, which indicates moderate walkability. Some errands can be done on foot, so family members will find it convenient to visit from the surrounding area.

Facility Direct Line (573) 334-5225 adm@heartlandcare.net

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Missouri state averages

Total nursing care / resident

3h 16m per day

This facility Missouri avg (3h 44m per day)

vs Missouri avg

-13%

5 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	26m per day	▼ 6% State avg: 28m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	39m per day	▼ 4% State avg: 41m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 8m per day	▼ 8% State avg: 2h 19m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 48m per day	▼ 8% State avg: 3h 3m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 26% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	20m per day	■ Avg State avg: 20m per day · National avg: 28m per day

Capacity and availability

359 days

102-bed community

A larger shared setting that may offer more common spaces and organized community services.

31 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 66 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

62%

Lower than the Missouri average: 66.6%

Occupied beds

63 / 102

Average occupied beds in Missouri homes 72 beds

Facility TypeSkilled Nursing Facility

StatusActive

IssuanceApril 1, 2025

ExpirationMarch 31, 2027

CountyCape Girardeau

License Number052572

CMS Certification Number265503

Certification TypeMedicare / Medicaid

Heartland Care and Rehabilitation Center is legally operated by Cape Girardeau #1, Inc., and administered by Melissa Welker.

Corporate EntityCAPE GIRARDEAU #1, INC

Owner NameCape Girardeau #1, Inc

Skilled Nursing Facility

102 units

Total beds

102 units

Rehabilitation Services

Dedicated Alzheimer's Unit

Pets not allowed

Since 2018 · 8 years of data 82 deficiencies 9 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Missouri state average

Overall vs. MO average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	MO Average	vs. MO Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	82	35	This facility has 134% more total deficiencies than a typical Missouri nursing home (82 vs. MO avg 35).↑ 134% worse
Deficiencies per inspection Average deficiencies per inspection.	9.1	2.9	This facility has 214% more deficiencies per inspection than a typical Missouri nursing home (9.1 vs. MO avg 2.9).↑ 214% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	MO Average	vs. MO Avg
Total inspections Combined count of all inspections conducted at this facility.	9	12	This facility has had 25% fewer total inspections than the Missouri average (9 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↓ 25% fewer

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

November 17, 2025 annual inspection found 2 deficiencies including broken tiles, holes in walls, and failure to use gowns and gloves during catheter care and blood sugar checks.
October 25, 2024 inspection identified 5 deficiencies including inaccurate resident trust fund accounting, failure to follow physician orders for weights, insulin, oxygen, and medication labeling errors.
June 8, 2023 inspection cited 4 deficiencies involving incomplete code status documentation, poor environment cleanliness, inadequate discharge planning, and ineffective pest control with flies in the secure unit.

Show Inspection Reports

Inspections since 2021

Total health inspections 3

Missouri average 6.6

Last Health inspection on Oct 2024

Total health citations

Missouri average 36.5

Citations per inspection

5.33

Missouri average 5.67

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 16 citations resulted from standard inspections.

Breakdown of citation severity (last 5 years)

Critical health citations

100% better than Missouri average

Missouri average: 0.7

Serious health citations

100% better than Missouri average

Missouri average: 1

0 critical citations Missouri average: 0.7

0 serious citations Missouri average: 1

14 moderate citations Missouri average: 33.6

2 minor citations Missouri average: 1.2

Citations history (last 5 years)

Pharmacy moderate citation Oct 25, 2024

Corrected

Pharmacy moderate citation Oct 25, 2024

Corrected

Quality of Care moderate citation Oct 25, 2024

Corrected

Care Planning moderate citation Oct 25, 2024

Corrected

Total staff 84

Employees 71

Contractors 13

Staff to resident ratio 1.14 : 1

33% fewer staff per resident than Missouri average

Avg staff/day 29

Average shift 8.5 hours

5% better than Missouri average

Total staff hours (quarter) 22,801

Nursing staff breakdown

9.1 hours

8.7 hours

9.4 hours

Contractor staffing

1,709 contractor hours this quarter

Speech Language Pathologist: 3 Physical Therapy Aide: 2 Respiratory Therapy Technician: 2 Physical Therapy Assistant: 2 Qualified Social Worker: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	21	0	21	6,819	92	100%	9.4
Licensed Practical Nurse	10	0	10	3,978	92	100%	8.7
Medication Aide/Technician	9	0	9	3,119	92	100%	9.5
Nurse Aide in Training	18	0	18	2,980	92	100%	9.3
Registered Nurse	7	0	7	2,092	91	99%	9.1
Speech Language Pathologist	0	3	3	665	67	73%	5.8
Nurse Practitioner	2	0	2	575	70	76%	7.5
Administrator	1	0	1	528	66	72%	8
Physical Therapy Assistant	0	2	2	507	62	67%	5.6
Dietitian	2	0	2	506	62	67%	8
Dental Services Staff	1	0	1	496	59	64%	8.4
Qualified Social Worker	0	1	1	256	55	60%	4.6
Respiratory Therapy Technician	0	2	2	150	34	37%	4.4
Physical Therapy Aide	0	2	2	69	11	12%	6.2
Occupational Therapy Aide	0	1	1	42	6	7%	7
Occupational Therapy Assistant	0	1	1	14	3	3%	4.5
Medical Director	0	1	1	8	6	7%	1.3

21 Certified Nursing Assistant

% of Days 100%

10 Licensed Practical Nurse

% of Days 100%

9 Medication Aide/Technician

% of Days 100%

18 Nurse Aide in Training

% of Days 100%

7 Registered Nurse

% of Days 99%

3 Speech Language Pathologist

% of Days 73%

2 Nurse Practitioner

% of Days 76%

1 Administrator

% of Days 72%

2 Physical Therapy Assistant

% of Days 67%

2 Dietitian

% of Days 67%

1 Dental Services Staff

% of Days 64%

1 Qualified Social Worker

% of Days 60%

2 Respiratory Therapy Technician

% of Days 37%

2 Physical Therapy Aide

% of Days 12%

1 Occupational Therapy Aide

% of Days 7%

1 Occupational Therapy Assistant

% of Days 3%

1 Medical Director

% of Days 7%

View All Staffing Data in Cape Girardeau

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 13.3

22% worse than Missouri average

Missouri average: 10.9

Functional decline score 21.5

11% worse than Missouri average

Missouri average: 19.5

Long-stay resident measures

Significantly below average Missouri avg: 2.7

Need for Help with Daily Activities Increased 24.3%

23% worse than Missouri average

Missouri average: 19.8%

Walking Ability Worsened 27.2%

32% worse than Missouri average

Missouri average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence 13.2%

27% better than Missouri average

Missouri average: 18.1%

Falls with Major Injury 2.8%

32% better than Missouri average

Missouri average: 4.0%

High Risk Residents with Pressure Ulcers 5.9%

18% worse than Missouri average

Missouri average: 5.0%

Urinary Tract Infection 3.2%

19% worse than Missouri average

Missouri average: 2.7%

Lost Too Much Weight 6.3%

14% worse than Missouri average

Missouri average: 5.6%

Depressive Symptoms 2.6%

80% better than Missouri average

Missouri average: 12.8%

Antipsychotic Use 21.3%

In line with Missouri average

Missouri average: 22.0%

Pneumococcal Vaccine 99.7%

17% better than Missouri average

Missouri average: 85.2%

Influenza Vaccine 94.7%

In line with Missouri average

Missouri average: 90.9%

Hospitalizations per 1,000 days 1.81

13% better than Missouri average

Missouri average: 2.08

ED visits per 1,000 days 1.80

23% better than Missouri average

Missouri average: 2.35

Short-stay resident measures

Pneumococcal Vaccine 67.1%

In line with Missouri average

Missouri average: 66.6%

Antipsychotic medication increase 0.0%

100% better than Missouri average

Missouri average: 2.2%

Influenza Vaccine 59.1%

7% worse than Missouri average

Missouri average: 63.5%

Re-hospitalized after SNF stay 33.3%

32% worse than Missouri average

Missouri average: 25.3%

Emergency department visits 14.5%

8% worse than Missouri average

Missouri average: 13.4%

Breakdown by payment type

Medicare

28% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

32% of new residents, often for short stays.

Typical stay 25 days

Medicaid

40% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Total residents 74

Medicare

4.1% of residents

Medicaid

89.2% of residents

Private pay or other

6.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Heartland Care and Rehabilitation Center from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 73.3% ↑ 1.5pp vs 2022

Net Patient Income $251.2K ↑ ~$14.0K vs 2022

Payroll Costs $2.4M ↑ ~$304.2K vs 2022

Operating Margin 4.5% ↑ 0.1pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	91.5%	90.5%	86.6%	86.7%	77.5%	77.0%	71.8%	70.8%	69.8%	67.8%	71.7%	71.8%	73.3%
Beds	102	102	102	102	102	102	102	102	102	102	102	102	102
Net Income	$384,762	$441,422	$336,735	$220,090	$159,310	$310,244	$150,327	$267,851	$215,728	$1,357,009	$460,781	$310,465	$337,148
Gross Revenue	$5,406,811	$5,520,386	$5,599,914	$5,383,588	$4,977,129	$5,017,633	$4,945,251	$4,959,280	$4,856,840	$4,699,650	$5,475,858	$6,946,973	$7,633,091
Operating Expenses	$4,402,150	$4,583,769	$4,698,213	$4,779,331	$4,349,358	$4,253,158	$4,145,416	$3,995,243	$4,005,652	$4,164,682	$4,249,691	$5,161,124	$5,297,471
Net Patient Income	$351,749	$375,909	$304,715	$191,691	$146,163	$289,268	$128,458	$241,696	$212,478	$49,985	$410,966	$237,250	$251,227
Net Patient Revenue	$4,753,899	$4,959,678	$5,002,928	$4,971,022	$4,495,521	$4,542,426	$4,273,874	$4,236,939	$4,218,130	$4,214,667	$4,660,657	$5,398,374	$5,548,698
Payroll Costs	$2,163,639	$2,235,007	$2,328,228	$2,429,677	$2,274,739	$2,263,651	$2,206,706	$2,118,831	$1,997,773	$1,836,236	$1,827,529	$2,145,427	$2,449,604
Operating Margin %	7.4%	7.6%	6.1%	3.9%	3.3%	6.4%	3.0%	5.7%	5.0%	1.2%	8.8%	4.4%	4.5%
Medicare %	5.5%	4.8%	5.2%	3.9%	4.2%	3.7%	4.1%	3.6%	1.8%	2.8%	3.7%	9.3%	6.3%
Medicaid %	89.2%	91.0%	89.1%	86.3%	87.8%	82.6%	84.3%	89.2%	89.8%	87.5%	87.7%	85.3%	91.5%
Private %	5.3%	4.2%	5.7%	9.7%	8.0%	13.7%	11.6%	7.3%	8.4%	9.7%	8.6%	5.4%	2.2%
Net Patient Revenue/Day	$140	$147	$155	$154	$156	$158	$160	$161	$162	$166	$175	$202	$203
Cost/Day	$129	$136	$146	$148	$151	$148	$155	$152	$154	$164	$159	$193	$194
Avg Length of Stay	387.0 days	318.6 days	316.1 days	283.1 days	18.9 days	284.5 days	230.3 days	223.3 days	332.9 days	308.8 days	213.6 days	192.3 days	358.9 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$5.5M

Net patient income

$251.2K

For-profit Individual

Net patient revenue

$5.5M

Net patient income

$251.2K

Other income

$85.9K

Payroll costs

$2.4M 44.1% of net patient revenue

Other operating costs

$2.8M

Total costs

$5.3M

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

New residents most often arrive under Medicaid (40% of admissions), and a typical Medicaid stay runs around 2 - 3 years.

Coverage residents most often arrive under.

Medicare 28%

Private pay 32%

Medicaid 40%

Coverage residents most often leave under.

Medicare 28%

Private pay 5%

Medicaid 67%

0.0 miles from city center Estimated distance in miles from Cape Girardeau's city center to Heartland Care and Rehabilitation Center's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the MO Dept. of Health & Senior Services (DHSS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


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Heartland Care and Rehabilitation Center	NH SNF	Cape Girardeau	102 Facility 102 MO AVG 96 Rank #167 / 450	61.8% Facility 61.8% MO AVG 65.1 Rank #248 / 418	-5%	3.26 Facility 3.26 MO AVG 3.74 Rank #196 / 270	+8%	-13%	$0 Facility $0 MO AVG $76.9k Rank #1 / 276	16 Facility 16 MO AVG 36.5 Rank #50 / 274	5.3 Facility 5.3 MO AVG 5.7 Rank #142 / 274	-	63	A+	66 Facility 66 MO AVG 45 Rank #113 / 563	Melissa Bollinger	$5.5MFiscal year ending 12/2023 Facility $5.5MFiscal year ending 12/2023 MO AVG $8.4M Rank #107 / 277	$2.4MFiscal year ending 12/2023 Facility $2.4MFiscal year ending 12/2023 MO AVG $3.3M Rank #179 / 277	44.1%Fiscal year ending 12/2023 Facility 44.1%Fiscal year ending 12/2023 MO AVG 45.6% Rank #259 / 277	265503
Fountainbleau Lodge	NH AL SNF	Cape Girardeau	89 Facility 89 MO AVG 96 Rank #243 / 450	33.7% Facility 33.7% MO AVG 65.1 Rank #388 / 418	-48%	4.52 Facility 4.52 MO AVG 3.74 Rank #45 / 270	+7%	+21%	$8.8k Facility $8.8k MO AVG $76.9k Rank #162 / 276	22 Facility 22 MO AVG 36.5 Rank #84 / 274	5.5 Facility 5.5 MO AVG 5.7 Rank #156 / 274	1	30	A+	66 Facility 66 MO AVG 45 Rank #113 / 563	Bilkiss Chaudhry	$4.1MFiscal year ending 10/2023 Facility $4.1MFiscal year ending 10/2023 MO AVG $8.4M Rank #153 / 277	$2.1MFiscal year ending 10/2023 Facility $2.1MFiscal year ending 10/2023 MO AVG $3.3M Rank #192 / 277	51.1%Fiscal year ending 10/2023 Facility 51.1%Fiscal year ending 10/2023 MO AVG 45.6% Rank #208 / 277	265383
Life Care Center of Cape Girardeau	NH SNF	Cape Girardeau	120 Facility 120 MO AVG 96 Rank #87 / 450	65.8% Facility 65.8% MO AVG 65.1 Rank #219 / 418	+1%	3.88 Facility 3.88 MO AVG 3.74 Rank #108 / 270	-45%	+4%	$149.6k Facility $149.6k MO AVG $76.9k Rank #258 / 276	44 Facility 44 MO AVG 36.5 Rank #195 / 274	4.0 Facility 4.0 MO AVG 5.7 Rank #70 / 274	7	79	A+	66 Facility 66 MO AVG 45 Rank #113 / 563	Derick Cummins	$11.3MFiscal year ending 12/2023 Facility $11.3MFiscal year ending 12/2023 MO AVG $8.4M Rank #21 / 277	$6.9MFiscal year ending 12/2023 Facility $6.9MFiscal year ending 12/2023 MO AVG $3.3M Rank #29 / 277	60.8%Fiscal year ending 12/2023 Facility 60.8%Fiscal year ending 12/2023 MO AVG 45.6% Rank #222 / 277	265185

Nursing Home Explorer

Aged and Disabled Waiver

Missouri Medicaid A&D Waiver

Age 65+ or disabled

General Missouri resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Rural access prioritized.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care (~$65/day) Home health services

Missouri Supplemental Nursing Care (SNC)

MO SNC

Age 65+

General Missouri resident, in approved facility.

Income Limits ~$1,215/month individual

Asset Limits $2,000 individual

Supplements SSI; facility-based only.

Benefits

Monthly cash payment (~$156-$292/month) for care costs

Structured Family Caregiving Waiver (SFCW)

Missouri Structured Family Caregiving Waiver

Age 65+

General Missouri resident, MO HealthNet-eligible, NFLOC, dementia diagnosis, live with caregiver.

Income Limits (2025) ~$2,901/month (300% FBR, individual); QIT required.

Asset Limits $5,909.25 (individual), $11,818.45 (couple).

Caregiver must be family; small program size.

Benefits

Cash stipend ($1,000-$1,500/month) to family caregiver Respite Training Supplies ($500/year)

MO HealthNet Aged, Blind, and Disabled (ABD)

Missouri MO HealthNet ABD

Age 65+ or disabled

General Missouri resident, MO HealthNet-eligible, needs help with 1+ ADL.

Income Limits (2025) ~$1,690/month (individual, projected); spenddown allowed.

Asset Limits $5,909.25 (individual), $11,818.45 (couple).

Less intensive than waivers; statewide access.

Benefits

Personal care (2-4 hours/day) Homemaker services Limited respite Medical equipment

Medicare Savings Program (MSP)

Missouri Medicare Savings Program

Age 65+ or disabled

General Missouri resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Missouri Caregiver Program (Customized Caregiver Training & Relief)

Missouri Caregiver Program

Age —

General Caregivers of 60+ with dementia, Missouri resident, functional needs (2+ ADLs).

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year individual

Asset Limits Not assessed; need-based.

Administered via AAAs and Alzheimer’s Association; rural focus.

Benefits

Respite (4-6 hours/week) Training Assistive tech ($500/year) Supplies

VA Aid and Attendance (A&A) and Housebound Benefits

Missouri VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General Missouri resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Who is the owner of Heartland Care and Rehabilitation Center?

Heartland Care and Rehabilitation Center is legally operated by Cape Girardeau #1, Inc., and administered by Melissa Welker.

Is Heartland Care and Rehabilitation Center in a walkable area?

Heartland Care and Rehabilitation Center has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Heartland Care and Rehabilitation Center?

According to MO state health department records, Heartland Care and Rehabilitation Center's license number is 052572.

When does Heartland Care and Rehabilitation Center's license expire?

According to MO state health department records, Heartland Care and Rehabilitation Center's license expires on March 31, 2027.

What is the occupancy rate at Heartland Care and Rehabilitation Center?

Heartland Care and Rehabilitation Center's occupancy is 62%.

How long has Heartland Care and Rehabilitation Center been in business?

Heartland Care and Rehabilitation Center has been operating for approximately 31 years, based on available licensing and registration records.

Are pets allowed at Heartland Care and Rehabilitation Center?

No, Heartland Care and Rehabilitation Center has a no-pet policy.

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Heartland Care and Rehabilitation Center

Overview of Heartland Care and Rehabilitation Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Therapy & Rehabilitation

Memory & Specialized Care

Additional Policies & Features

Contact Heartland Care and Rehabilitation Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

21 Certified Nursing Assistant

10 Licensed Practical Nurse

9 Medication Aide/Technician

18 Nurse Aide in Training

7 Registered Nurse

3 Speech Language Pathologist

2 Nurse Practitioner

1 Administrator

2 Physical Therapy Assistant

2 Dietitian

1 Dental Services Staff

1 Qualified Social Worker

2 Respiratory Therapy Technician

2 Physical Therapy Aide

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly long-term care residents

Admissions

Discharges

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Financial Assistance for Nursing Home in Missouri

Aged and Disabled Waiver

Missouri Supplemental Nursing Care (SNC)

Structured Family Caregiving Waiver (SFCW)

MO HealthNet Aged, Blind, and Disabled (ABD)

Medicare Savings Program (MSP)

Missouri Caregiver Program (Customized Caregiver Training & Relief)

VA Aid and Attendance (A&A) and Housebound Benefits

Financial Assistance for
Nursing Home in Missouri