Heartland Retirement Personal Care Home
About this community
Occupancy
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
0vs 0.9 avg↓ 100% fewer than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average• Total citations (57% below)
• Citations per year (57% below)
• Citations per inspection (32% below)
• Total inspections (36% below)
• Inspections with citations (38% below)
• Inspection citation rate (3% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 27 | 63 | This facility has 57% fewer total citations than a typical Pennsylvania nursing home (27 vs. PA avg 63).↓ 57% better |
|
Citations per year
| 5.4 | 12.6 | This facility has 57% fewer citations per year than a typical Pennsylvania nursing home (5.4 vs. PA avg 12.6).↓ 57% better |
|
Citations per inspection
| 3.9 | 5.7 | This facility has 32% fewer citations per inspection than a typical Pennsylvania nursing home (3.9 vs. PA avg 5.7).↓ 32% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 7 | 11 | This facility has 36% fewer total inspections than a typical Pennsylvania nursing home (7 vs. PA avg 11).↓ 36% better |
|
Inspections with citations
| 5 | 8 | This facility has 38% fewer inspections with citations than a typical Pennsylvania nursing home (5 vs. PA avg 8).↓ 38% better |
|
Inspection citation rate
| 71% | 73% | This facility has 2 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (71% vs. PA avg 73%).↓ 2% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 0 | 4 | This facility has 100% fewer total complaints than a typical Pennsylvania nursing home (0 vs. PA avg 4).↓ 100% better |
|
Complaints per year
| 0 | 0.8 | This facility has 100% fewer complaints per year than a typical Pennsylvania nursing home (0 vs. PA avg 0.8).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 26, 2024, found one deficiency related to a Resident Initial Assessment and Support Plan that was not signed but confirmed that the submitted plan of correction was fully implemented and compliance was maintained. Earlier inspections showed multiple deficiencies involving safety issues such as missing or improperly maintained CO2 monitors, fire drill requirements, emergency exit door problems, and documentation concerns including incomplete medical evaluations and medication records. Complaint investigations were not noted in the available reports, and enforcement actions such as fines or license suspensions were not listed. Prior reports also cited issues with administrator training hours and food labeling. The facility appears to have addressed some prior deficiencies, but similar documentation and safety issues have recurred over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Nursing Home in Pennsylvania
Heartland Retirement Personal Care Home is located in WOOLRICH, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Places of interest near Heartland Retirement Personal Care Home
0.3 miles from city center
Estimated distance in miles from Woolrich's city center to Heartland Retirement Personal Care Home's address, calculated via Google Maps.
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Frequently Asked Questions about Heartland Retirement Personal Care Home
Is Heartland Retirement Personal Care Home in a walkable area?
Heartland Retirement Personal Care Home has a walk score of 7. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Heartland Retirement Personal Care Home?
According to PA state health department records, Heartland Retirement Personal Care Home's license number is 227120.
When does Heartland Retirement Personal Care Home's license expire?
According to PA state health department records, Heartland Retirement Personal Care Home's license expires on 13/07/2026.
What is the occupancy rate at Heartland Retirement Personal Care Home?
Heartland Retirement Personal Care Home's occupancy is 21%.
How many beds does Heartland Retirement Personal Care Home have?
Heartland Retirement Personal Care Home has 48 beds.
Has Heartland Retirement Personal Care Home had any recent deficiencies or citations?
Heartland Retirement Personal Care Home has had 27 recently reported deficiencies.
Are there photos of Heartland Retirement Personal Care Home?
Yes — there are 5 photos of Heartland Retirement Personal Care Home in the photo gallery on this page.
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