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Helen Hayes Hospital
Nursing Home & Skilled Nursing · West Haverstraw, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Front entrance of Helen Hayes Hospital Exterior view of Helen Hayes Hospital entrance with landscaping Therapist assisting a resident with rehabilitation activity Therapist assisting a resident on an anti-gravity treadmill

Helen Hayes Hospital

Nursing Home & Skilled Nursing · West Haverstraw, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
51 N Route 9W, West Haverstraw, NY 10993 View map Calculator: See prices in your area
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Overview of Helen Hayes Hospital

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Operating at 51 North Route 9W in West Haverstraw, Helen Hayes Hospital represents a unique institutional asset: a state-owned specialty physical rehabilitation hospital established in 1900 through gubernatorial act, now a 125-year-old cornerstone of American rehabilitation medicine. Chartered by the New York State Department of Health, the facility maintains affiliation with New York-Presbyterian Healthcare System and holds preferred provider status in the Montefiore Health System Skilled Nursing Facility Collaborative. Joint Commission accreditation and the 2025 Press Ganey Human Experience Award (HX NDNQI) underscore institutional standards.

CMS assigns perfect 5-star ratings across health inspection, staffing, and quality measures.

Staffing depth is extraordinary for the rehabilitation specialty: 8 hours 3 minutes daily nursing/resident (ranking #2 in New York, +138% above baseline).

Registered nurses work 2 hours 59 minutes/resident daily; 326% above standard. Nursing aides contribute 3 hours 12 minutes, 47% above state. Weekend nursing maintains 7 hours daily, with registered nurse presence at 2 hours 20 minutes (400% above state). Physical therapy spans 53 minutes/resident daily (657% above average).

The Q4 2025 workforce comprises 54 RNs, 56 CNAs, and 1 LPN; all direct hires, zero contractors.

One May 2018 inspection yielded two Level 2 resident rights citations, since corrected. A September 2025 inspection found no deficiencies. Zero complaints exist in the registry against an average of 79. No enforcement actions or fines appear on record.

The facility operates 28 specialty program tracks, encompassing spinal cord injury, stroke, traumatic brain injury, amputee care, cardiopulmonary, orthopedic, and multi-trauma rehabilitation. Adjunctive services include Parkinson’s, oncology, pediatric, and pulmonary rehabilitation; aquatic therapy; assistive technology consultation; a driving rehabilitation program; lymphedema management; osteoporosis treatment; prosthetics and orthotics fabrication; recreational therapy; dental medicine; and a wellness center. Inpatient and outpatient modalities are both available. An updated pediatric outpatient suite opened in October 2024. U.S.

News & World Report designates short-term rehabilitation performance as High Performing (5/5).

Pneumococcal vaccination rates reach 99.8% (30% above state). Antipsychotic medication initiation is 0% (100% better than state). Influenza vaccination spans 99.5%.

Hospital readmission occurs in 12% of short-stay discharges (42% below state). Emergency department visits are documented in only 4.7% (52% better). Major injury falls total 0%.

Self-care recovery at discharge measures 82% (53% better than state). Community return rates reach 72.2% (43% better).

Occupancy stands at 72% (18 of 130 beds), with current census 100% Medicare-funded.

Litigation activity is documented: 27 total cases since 2012 (25 disposed, 2 active), with next court proceeding scheduled April 24, 2026.

The facility operates car-dependent location (walk score 8).

Helen Hayes Hospital’s is a premier option for intensive inpatient rehabilitation in the lower Hudson Valley, particularly for those prioritizing specialized depth and post-acute recovery outcomes.

Facility Direct Line (845) 786-4000
Facility Direct Line (845) 786-4000
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 62.7% Above NY avg. ▲ 62.7% Above NY avg.NY average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 76.7% Above NY avg. ▲ 76.7% Above NY avg.NY average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 84.0% Above NY avg. ▲ 84.0% Above NY avg.NY average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 30.9% Above NY avg. ▲ 30.9% Above NY avg.NY average: 3.8Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs New York averages

Rank #2 / 395Nurse hours — State benchmarkedThis home is ranked 2nd out of 395 homes we track in New York for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the New York average, with a ranking across 395 New York facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 2nd out of 395 homes we track in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

7h 38m

113% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
3h 32m
+404% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
10m
−79% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 57m
+81% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
6h 33m
+107% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
40m
+476% State avg: 7m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
2h 35m
+454% State avg: 28m per day · National avg: 28m per day

1 of 6 metrics below state avg

Standout metric: Physical Therapist is +476% above New York average

Capacity and availability

Residents per day
18
Bed community size
25-bed community Rank #727 / 736Bed count — State benchmarkedThis home is ranked 727th out of 736 homes we track in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score
Walk Score: 8 / 100 Rank #1095 / 1150Walk Score — State benchmarkedThis home is ranked 1095th out of 1,150 homes we track in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
72%
Rank #368 / 392Occupancy rate — State benchmarkedThis home is ranked 368th out of 392 homes we track in New York for occupancy. Shows this facility's occupancy rate versus the New York average, with its Statewide rank out of 392. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the New York average: 88.3%
Occupied beds
18 / 25
Average occupied beds in New York homes 166 beds

Awards

2025 HX NDNQI Award
Press Ganey
Human Experience Winner

License Details

Facility TypeNursing Home
StatusActive
CountyRockland
License Number4322000H
AccreditationsAccredited by The Joint Commission.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Additional Services

3 services
Inpatient Services
Outpatient Services
Specialty Services

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Recreation Area
Wellness Center
Specific ProgramsPatient Financial Services

Contact Helen Hayes Hospital

Inspection History

In New York State, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Since 2018 · 8 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 0 enforcement actions 2 citations 4 inspections 0 complaint investigations

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. New York State state average
Overall vs. NY average 0 Worse No metrics in this bucket. 4 Better Metrics better than New York State average:
• Total citations (90% below)
• Citations per inspection (78% below)
• Inspections with citations (75% below)
• Inspection citation rate (43% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 221 This facility has 90% fewer total citations than a typical New York State nursing home (2 vs. NY avg 21).↓ 90% better
Citations per inspection Info Average citations per inspection. 0.52.3 This facility has 78% fewer citations per inspection than a typical New York State nursing home (0.5 vs. NY avg 2.3).↓ 78% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all inspections conducted at this facility. 49 This facility has had 56% fewer total inspections than the New York State average (4 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 14 This facility has 75% fewer inspections with citations than a typical New York State nursing home (1 vs. NY avg 4).↓ 75% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 25%44% This facility has 19 percentage points lower inspection citation rate than a typical New York State nursing home (25% vs. NY avg 44%).↓ 19% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Complaint investigations Info On-site investigations triggered by complaints filed with New York State regulators. 015 This facility has had 100% fewer complaint investigations than the New York State average (0 vs. NY avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↓ 100% fewer
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2018 · 8 years of data
Total health inspections 1

New York State average 3.6

Last Health inspection on May 2018

Total health citations
2 Rank #2 / 397Health citations — State benchmarkedThis home is ranked 2nd out of 397 homes we track in New York for health citations. Shows this facility's total health deficiency citations benchmarked to the New York State average, with a ranking across all 397 NY facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New York State average 18.5

Citations per inspection
2 Rank #14 / 397Citations per inspection — State benchmarkedThis home is ranked 14th out of 397 homes we track in New York for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New York mean across 397 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in New York that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

New York State average 5.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 2 citations resulted from standard inspections.

Breakdown of citation severity (last 8 years)
Critical health citations
0
100% better than New York State average

New York State average: 0.2

Serious health citations
0
100% better than New York State average

New York State average: 0.2

0 critical citations New York State average: 0.2
0 serious citations New York State average: 0.2
2 moderate citations New York State average: 17.4
0 minor citations New York State average: 0.7
Citations history (last 8 years)
Resident Rights moderate citation May 07, 2018
Corrected
Resident Rights moderate citation May 07, 2018
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Lawsuit overview for Helen Hayes Hospital

Summary of court-record activity tied to this facility, compiled from publicly available case dockets.

Source: State court e-filing records

Total Cases Info Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure. 17
Active Cases Info Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture. 0
Closed Info Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes. 17
Since Info Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure. 2015
Most Recent Info Most recent filing on record. Recent activity means legal disputes are still being raised against this facility. 2025
View full lawsuit report

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 175
Employees 175
Contractors 0
Staff to resident ratio 9.72 : 1
5449% more staff per resident than New York average
New York average ratio: 0.18 : 1 New York average ratio: 0.18 : 1See full New York ranking
Avg staff/day 32
Average shift 6.2 hours
19% worse than New York average
New York average: 7.7 hours New York average shift: 7.7 hoursSee full New York ranking
Total staff hours (quarter) 18,281

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 54 RN Staff are full-time employees. No contractors work on this role. 54
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 1 LPN Staff are full-time employees. No contractors work on this role. 1
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 56 CNA Staff are full-time employees. No contractors work on this role. 56
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors 0% — all staff are direct employees this quarter

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant560566,50092100%7.6
Registered Nurse540545,23192100%8
Physical Therapy Assistant200201,5468289%5.1
Respiratory Therapy Technician150151,2908390%4.6
Speech Language Pathologist9098817278%3.9
Mental Health Service Worker3036526368%6.1
Other Social Services Staff3035519098%3.2
Clinical Nurse Specialist1014495661%8
Physical Therapy Aide5053686267%3.6
Licensed Practical Nurse1013433538%9.8
Occupational Therapy Aide4042876267%3.4
Qualified Social Worker4041834246%3.5
56 Certified Nursing Assistant
% of Days 100%
54 Registered Nurse
% of Days 100%
20 Physical Therapy Assistant
% of Days 89%
15 Respiratory Therapy Technician
% of Days 90%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Significantly above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.8%
30% better than New York State average

New York State average: 76.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than New York State average

New York State average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 99.5%
26% better than New York State average

New York State average: 78.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 12.0%
42% better than New York State average

New York State average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 4.7%
52% better than New York State average

New York State average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than New York State average

New York State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 82.0%
53% better than New York State average

New York State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 72.2%
43% better than New York State average

New York State average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 18
Medicare
18
100% of residents
Programs & Services
Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 335873

Show certification details

Places of interest near Helen Hayes Hospital

Address 1.0 miles from city center Info Estimated distance in miles from West Haverstraw's city center to Helen Hayes Hospital's address, calculated via Google Maps.

Calculate Travel Distance to Helen Hayes Hospital

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Address

Compare Nursing Homes around New York State

Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New York average is: 55.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Ditmas Park Nursing & Rehab ★ ★ ★ ★ ★
NH
PC
SNF
Brooklyn (Flatbush)
240
Facility 240
NY AVG 160
Rank #108 / 736
95.0%
Facility 95.0%
NY AVG 90.6%
Rank #179 / 392
+5%
3.45
Facility 3.45
NY AVG 3.58
Rank #164 / 395
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +50%-4%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
7
Facility 7
NY AVG 18.5
Rank #31 / 397
2.3
Facility 2.3
NY AVG 5.1
Rank #29 / 397
-228A-
93
Facility 93
NY AVG 64
Rank #191 / 1,150
Bmo Family Holdings LLC
$62.0MFiscal year ending 12/2023
Facility $62.0MFiscal year ending 12/2023
NY AVG $29.2M
Rank #28 / 383
$9.0MFiscal year ending 12/2023
Facility $9.0MFiscal year ending 12/2023
NY AVG $15.4M
Rank #255 / 383
14.4%Fiscal year ending 12/2023
Facility 14.4%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #382 / 382
335648
The Plaza Rehab and Nursing Center ★ ★ ★ ★ ★
NH
HOS
PC
RC
SNF
Bronx (Fordham Manor)
744
Facility 744
NY AVG 160
Rank #1 / 736
98.0%
Facility 98.0%
NY AVG 90.6%
Rank #61 / 392
+8%
3.18
Facility 3.18
NY AVG 3.58
Rank #213 / 395
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +74%-11%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
14
Facility 14
NY AVG 18.5
Rank #146 / 397
4.7
Facility 4.7
NY AVG 5.1
Rank #189 / 397
-729A+
87
Facility 87
NY AVG 64
Rank #344 / 1,150
Tcprnc, LLC (For Profit)
$127.4MFiscal year ending 12/2023
Facility $127.4MFiscal year ending 12/2023
NY AVG $29.2M
Rank #1 / 383
$51.1MFiscal year ending 12/2023
Facility $51.1MFiscal year ending 12/2023
NY AVG $15.4M
Rank #14 / 383
40.1%Fiscal year ending 12/2023
Facility 40.1%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #316 / 382
335462
Amsterdam Nursing Home ★ ★ ★ ★ ★
NH
SNF
New York (Manhattan)
409
Facility 409
NY AVG 160
Rank #23 / 736
98.0%
Facility 98.0%
NY AVG 90.6%
Rank #61 / 392
+8%
3.13
Facility 3.13
NY AVG 3.58
Rank #249 / 395
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +5%-12%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
14
Facility 14
NY AVG 18.5
Rank #146 / 397
7.0
Facility 7.0
NY AVG 5.1
Rank #326 / 397
-401-
93
Facility 93
NY AVG 64
Rank #191 / 1,150
Judith Fenster
$81.1MFiscal year ending 12/2023
Facility $81.1MFiscal year ending 12/2023
NY AVG $29.2M
Rank #10 / 383
$30.1MFiscal year ending 12/2023
Facility $30.1MFiscal year ending 12/2023
NY AVG $15.4M
Rank #35 / 383
37.1%Fiscal year ending 12/2023
Facility 37.1%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #336 / 382
335570
United Hebrew of New Rochelle ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
New Rochelle
294
Facility 294
NY AVG 160
Rank #71 / 736
57.1%
Facility 57.1%
NY AVG 90.6%
Rank #377 / 392
-37%
3.30
Facility 3.30
NY AVG 3.58
Rank #189 / 395
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +31%-8%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
7
Facility 7
NY AVG 18.5
Rank #31 / 397
2.3
Facility 2.3
NY AVG 5.1
Rank #29 / 397
-168-
80
Facility 80
NY AVG 64
Rank #454 / 1,150
Rita Mabli
$31.9MFiscal year ending 12/2023
Facility $31.9MFiscal year ending 12/2023
NY AVG $29.2M
Rank #139 / 383
$27.5MFiscal year ending 12/2023
Facility $27.5MFiscal year ending 12/2023
NY AVG $15.4M
Rank #41 / 383
86%Fiscal year ending 12/2023
Facility 86%Fiscal year ending 12/2023
NY AVG 55.8%
Rank #15 / 382
335621
Helen Hayes Hospital ★ ★ ★ ★ ★
NH
SNF
West Haverstraw
25
Facility 25
NY AVG 160
Rank #727 / 736
72.0%
Facility 72.0%
NY AVG 90.6%
Rank #368 / 392
-21%
7.64
Facility 7.64
NY AVG 3.58
Rank #2 / 395
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +145%+113%
$0
Facility $0
NY AVG $67.6k
Rank #1 / 398
2
Facility 2
NY AVG 18.5
Rank #2 / 397
2.0
Facility 2.0
NY AVG 5.1
Rank #14 / 397
-18-
8
Facility 8
NY AVG 64
Rank #1,095 / 1,150
----335873
Nursing Home Explorer

Financial Assistance for
Nursing Home in New York

Helen Hayes Hospital is located in West Haverstraw, New York State.
Here are the financial assistance programs available to residents in New York State.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Frequently Asked Questions about Helen Hayes Hospital

Is Helen Hayes Hospital in a walkable area?

Helen Hayes Hospital has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Helen Hayes Hospital?

According to NY state health department records, Helen Hayes Hospital's license number is 4322000H.

What is the occupancy rate at Helen Hayes Hospital?

Helen Hayes Hospital's occupancy is 72%.

Are pets allowed at Helen Hayes Hospital?

No, Helen Hayes Hospital has a no-pet policy.

Is Helen Hayes Hospital a government-operated facility?

Helen Hayes Hospital is a government-operated nursing facility in NY.

How many beds does Helen Hayes Hospital have?

Helen Hayes Hospital has 25 beds.

Has Helen Hayes Hospital had any citations?

Helen Hayes Hospital has had 2 reported citations since 2018 according to records from New York State Department of Health (NYSDOH).

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