Helen Purcell
Nursing Home, Assisted Living, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Zanesville, OH
Helen Purcell
Nursing Home, Assisted Living, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Zanesville, OH
A full-continuum senior care community at 1854 Norwood Boulevard in Zanesville, Ohio, is Helen Purcell. It caters to occupants across a broad spectrum of care needs through six distinct operating units: assisted living, memory care, nursing homes, skilled nursing, hospice care, and respite care.
Led by Administrator Justin Middleton, the home stands in a somewhat walkable area with a Walk Score of 45. Though most errands and outings require transportation, some nearby services are walkable. The surrounding Norwood Boulevard neighborhood provides easy access for visiting family members. Helen Purcell’s multi-unit structure allows it to serve different populations in one place. Residents requiring daily activities assistance can access the assisted living unit, while people with cognitive decline or dementia have the dedicated memory care unit. The nursing homes unit serves individuals needing higher levels of skilled care, anchored by the skilled nursing component for post-acute rehabilitation and ongoing medical management. For families managing temporary transitions or end-of-life care, the facility also offers hospice care and respite care services, providing flexibility for different stages of the care journey. The breadth of offerings also bolsters family members wanting short-term respite support while caring for loved ones elsewhere.
Helen Purcell fits families seeking a single community that can evolve with a resident’s changing needs, or for those requiring specialized services beyond traditional assisted living. To see the different units and discuss care options in detail, families wanting to learn more about specific amenities, daily programs, dining options, staffing levels, payment options (Medicare, Medicaid, or private pay), and costs are encouraged to contact the facility or arrange an in-person tour.
Walk Score: 45 / 100 Rank #309 / 704Walk Score — State benchmarkedThis home is ranked 309th out of 704 homes in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Ohio that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyMuskingum
Helen Purcell is administered by Justin Middleton.
Policies
Pets Allowed
No Smoking
No Alcohol
Honor DO NOT Resuscitate
Family Council Available
Residents come first!
Fax(740) 453-6674
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
1 Worse
Metrics worse than Ohio average:
• Total citations (50% above) 0 Better No metrics in this bucket.
• Total citations (50% above) 0 Better No metrics in this bucket.
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 2 | This facility has 50% more total citations than a typical Ohio nursing home (3 vs. OH avg 2).↑ 50% worse |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
86 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
79 / 100
Ohio average: 89 / 100
Environment
95 / 100
Ohio average: 95 / 100
Moving in
83 / 100
Ohio average: 82 / 100
Facility culture
85 / 100
Ohio average: 86 / 100
Caregivers
92 / 100
Ohio average: 89 / 100
Spending time
81 / 100
Ohio average: 80 / 100
Meals and dining
86 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility33/100
Ohio average46/100
Did (Do) the therapists help you set goals?
This facility67/100
Ohio average89/100
Did (Does) the therapy help you meet your goals?
This facility83/100
Ohio average88/100
Can you decide how to spend your day?
This facility90/100
Ohio average94/100
Did (Do) you know who to speak to about your therapy progress?
This facility100/100
Ohio average85/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you feel safe here?
This facility89/100
Ohio average98/100
Are you able to get around the building if you want to?
This facility94/100
Ohio average95/100
Are your personal items safe here?
This facility94/100
Ohio average92/100
Can you enjoy the outdoors if you want to?
This facility94/100
Ohio average91/100
Is it very clean here?
This facility95/100
Ohio average96/100
Is it easy for you to get around in your room (or apartment)?
This facility100/100
Ohio average96/100
Can you find a place to be alone if you want to be alone?
This facility100/100
Ohio average96/100
Do you feel you have enough privacy?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to HELEN PURCELL HOME?
This facility72/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility83/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility94/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you friends with anyone who lives here?
This facility72/100
Ohio average81/100
Are you encouraged to speak up about things you don’t like here?
This facility76/100
Ohio average81/100
Do the people who work here seem happy to work here?
This facility80/100
Ohio average92/100
Do the people who work here tell you when rules, policies, and procedures change?
This facility81/100
Ohio average78/100
Are your concerns taken care of in a timely way?
This facility88/100
Ohio average86/100
Are you as involved in decisions about your care as you want to be?
This facility88/100
Ohio average85/100
Overall, are you satisfied with the care you receive here?
This facility89/100
Ohio average94/100
Do the people who work here go above and beyond to give you a good life?
This facility89/100
Ohio average87/100
Would you highly recommend HELEN PURCELL HOME to someone who needs this type of care?
This facility89/100
Ohio average89/100
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here ever get angry at you?
This facility79/100
Ohio average88/100
Do the same people take care of you most of the time?
This facility84/100
Ohio average84/100
Do the people who care for you explain your care and services to you?
This facility87/100
Ohio average85/100
Do the people who work here check on you often enough to see if you need anything?
This facility88/100
Ohio average81/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility88/100
Ohio average92/100
Do the people who work here do things the way you want them done?
This facility89/100
Ohio average88/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility94/100
Ohio average96/100
Do the people who work here do everything they can to protect you from getting sick?
This facility95/100
Ohio average94/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility95/100
Ohio average85/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility100/100
Ohio average90/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are there enjoyable things to do on the weekends, if you want?
This facility33/100
Ohio average63/100
Do you have something to look forward to most days?
This facility74/100
Ohio average77/100
Are you as connected to the community as you want to be?
This facility74/100
Ohio average71/100
Do you like the activities here?
This facility83/100
Ohio average83/100
Are you able to do the activities offered here, if you want?
This facility89/100
Ohio average93/100
Do you have enough opportunities to go on outings and special events?
This facility90/100
Ohio average73/100
Do you usually enjoy how you spend your time?
This facility95/100
Ohio average87/100
Do you feel included in life here?
This facility100/100
Ohio average89/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility100/100
Ohio average83/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Does the menu change often enough?
This facility63/100
Ohio average77/100
Do you look forward to mealtimes?
This facility84/100
Ohio average80/100
Do you have input on the food that is served?
This facility89/100
Ohio average68/100
Do you get enough fresh food options here?
This facility94/100
Ohio average81/100
Do you like the food here?
This facility94/100
Ohio average81/100
Do you get enough to eat here?
This facility95/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Family satisfaction survey results
The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.
Average score
78 / 100
Ohio average: 77 / 100
Latest survey results
Care and services
76 / 100
Ohio average: 80 / 100
Environment
84 / 100
Ohio average: 78 / 100
Moving in
89 / 100
Ohio average: 85 / 100
Facility culture
80 / 100
Ohio average: 78 / 100
Caregivers
80 / 100
Ohio average: 78 / 100
Spending time
66 / 100
Ohio average: 68 / 100
Meals and dining
75 / 100
Ohio average: 67 / 100
How often family visits residents at Helen Purcell
Profile of respondents of this survey
Daily
5.9
Several times a week
29.4
Once a week
41.2
Two to three times a month
5.9
Once a month
5.9
Few times a year
11.8
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does this living arrangement help the resident maintain their independence?:
This facility69/100
Ohio average84/100
Do you have enough opportunities for input into decisions about your resident’s care?:
This facility79/100
Ohio average78/100
Do you get enough information to make decisions with or about your resident?:
This facility79/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is the residential care facility thoroughly clean?:
This facility94/100
Ohio average83/100
Can the resident get outside often enough?:
This facility71/100
Ohio average74/100
Are the resident’s belongings safe?:
This facility87/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
When the resident moved in, were you given thorough information to help you know
This facility—/100
Ohio average—/100
what to expect?:
This facility86/100
Ohio average85/100
Was the resident given a thorough orientation to residential care?:
This facility89/100
Ohio average80/100
Did you feel warmly welcomed as a new family member?:
This facility90/100
Ohio average90/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Are you encouraged to speak up when you have a problem?:
This facility81/100
Ohio average83/100
Are your concerns addressed in a timely way?:
This facility87/100
Ohio average78/100
Are you kept well informed about how things are going with your resident?:
This facility84/100
Ohio average76/100
Do the staff seem happy to work at the residential care facility?:
This facility71/100
Ohio average77/100
Do the staff go above and beyond to give your resident a good life?:
This facility69/100
Ohio average76/100
Do you feel confident that staff would help your resident beyond their personal care
This facility—/100
Ohio average—/100
needs if you could not (eg, paperwork, purchasing clothing)?:
This facility81/100
Ohio average69/100
Do you have peace of mind about the care your resident is getting when you aren’t at
This facility—/100
Ohio average—/100
the residential care facility?:
This facility86/100
Ohio average82/100
Would you highly recommend this residential care facility to a family member or friend?:
This facility90/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Do you feel confident the staff is knowledgeable about the resident’s medical
This facility—/100
Ohio average—/100
condition(s) and treatment(s)?:
This facility77/100
Ohio average79/100
Do the staff know what the resident likes and doesn’t like?:
This facility86/100
Ohio average79/100
Do the staff regularly check to see if the resident needs anything?:
This facility78/100
Ohio average77/100
Have you gotten to know the staff who care for your resident?:
This facility81/100
Ohio average78/100
Do the staff encourage your resident to be as independent as they are able to be?:
This facility77/100
Ohio average82/100
Do you feel confident staff would come quickly anytime your resident needed help?:
This facility81/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does the resident have something enjoyable to look forward to most days?:
This facility65/100
Ohio average71/100
Do the staff do a good job keeping the resident connected to the community?:
This facility65/100
Ohio average72/100
Does the resident have plenty of opportunities to do things that are meaningful to them?:
This facility69/100
Ohio average71/100
Does the residential care facility have enough opportunities for your resident to go on
This facility—/100
Ohio average—/100
special outings and events?:
This facility79/100
Ohio average63/100
Does the resident like the provided activities?:
This facility73/100
Ohio average69/100
Does the residential care facility provide things the resident enjoys doing on the
This facility—/100
Ohio average—/100
weekend?:
This facility41/100
Ohio average56/100
Do you have plenty of opportunities to be involved in the residential care facility?:
This facility76/100
Ohio average72/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is there a lot of variety in the meals?:
This facility77/100
Ohio average70/100
Are you included in mealtimes if you want to be?:
This facility69/100
Ohio average65/100
Is the food good?:
This facility73/100
Ohio average68/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
What does this home offer?
Minimum Age: 55 Years Old
Pets Allowed
Transportation Services
Fitness and Recreation
Places of interest near Helen Purcell
1.6 miles from city center
Estimated distance in miles from Zanesville's city center to Helen Purcell's address, calculated via Google Maps.
Calculate Travel Distance to Helen Purcell
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Financial Assistance for
Nursing Home in Ohio
Helen Purcell is located in Zanesville, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Frequently Asked Questions about Helen Purcell
What neighborhood is Helen Purcell in?
Helen Purcell is in the Norwood Boulevard neighborhood of Zanesville.
Is Helen Purcell in a walkable area?
Helen Purcell has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Helen Purcell?
Yes, Helen Purcell allows residents to bring their pets.
What is the best email address for Helen Purcell?
The team at Helen Purcell can be reached at JUSTIN.MIDDLETON@HELENPURCELL.ORG.
Who is the administrator of Helen Purcell?
Justin Middleton is the administrator of Helen Purcell.
Has Helen Purcell had any citations?
Helen Purcell has had 3 reported citations according to records from Ohio Department of Aging (ODA).
Are there photos of Helen Purcell?
Yes — there are 5 photos of Helen Purcell in the photo gallery on this page.
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