Total staff
65
Employees
65
Contractors
0
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Heritage Manor of Bossier
Nursing Home, Skilled Nursing, Respite Care & Hospice Care · Bossier City, LA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Manor of Bossier
Nursing Home, Skilled Nursing, Respite Care & Hospice Care · Bossier City, LA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Heritage Manor of Bossier accepts Medicare, Medicaid, and private pay.
Delivering premier nursing care and rehabilitation services to the neighborhood of Bossier City, LA, Heritage Manor of Bossier is an excellent senior living community that guarantees a safe and secure healing environment for residents undergoing various recovery processes. The community provides residents with personalized care plans tailored to their recovery and well-being needs. From skilled nursing care and short-term rehabilitation care to respite care and hospice care, residents are guaranteed to receive the care and support they need to recover quickly and get back to their daily routines.
Heritage Manor of Bossier also designed their amenities to focus on enhancing the quality of life for its residents. A variety of activities and programs, social events, and field trips and outings are available to help residents stay active, connected, and engaged. With the availability of a comprehensive suite of services, such as physical and occupational therapy, nurses and therapists on-site, medication management, and personal care services, residents are guaranteed a supportive environment that nurtures their overall well-being.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 145th out of 182 homes in Louisiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 145th out of 182 homes in Louisiana. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 22m per day
Rank #145 / 182Nurse hours — State benchmarkedThis home is ranked 145th out of 182 homes in Louisiana. Shows adjusted nurse hours per resident per day benchmarked to the Louisiana average, with a ranking across 182 Louisiana SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Louisiana avg
-19%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 3m per day |
Types of Care at Heritage Manor of Bossier
Skilled Nursing
Respite Care
Hospice Care
Capacity and availability
This home usually has limited availability
Occupancy between 85% and 95% suggests balanced demand.
Occupancy rate
87.2%
Rank #36 / 186Occupancy rate — State benchmarkedThis home is ranked 36th out of 186 homes in Louisiana. Shows this facility's occupancy rate versus the Louisiana average, with its Statewide rank out of 186. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
134 days
Occupancy rate
87.2%
Rank #36 / 186Occupancy rate — State benchmarkedThis home is ranked 36th out of 186 homes in Louisiana. Shows this facility's occupancy rate versus the Louisiana average, with its Statewide rank out of 186. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
134 days
Walk Score: 67 / 100 Rank #17 / 187Walk Score — State benchmarkedThis home is ranked 17th out of 187 homes in Louisiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Louisiana SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Rehabilitation Services
Respite Care
Short-Term Rehab
24-Hour Staffing
Specific ProgramsPalliative and Hospice Care, Transportation for Outpatient Appointments
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.20:1
23% worse than Louisiana average
Avg staff/day
28
Average shift
7.8 hours
5% worse than Louisiana average
Total staff hours (quarter)
19,970
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
3
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
30
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 30 | 0 | 30 | 8,684 | 92 | 100% | 8 |
| Licensed Practical Nurse | 8 | 0 | 8 | 3,942 | 92 | 100% | 8.4 |
| RN Director of Nursing | 4 | 0 | 4 | 1,912 | 84 | 91% | 8.6 |
| Occupational Therapy Aide | 3 | 0 | 3 | 1,010 | 88 | 96% | 10.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 651 | 59 | 64% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 639 | 72 | 78% | 8.9 |
| Registered Nurse | 3 | 0 | 3 | 603 | 76 | 83% | 6.6 |
| Dental Services Staff | 1 | 0 | 1 | 570 | 68 | 74% | 8.4 |
| Administrator | 1 | 0 | 1 | 540 | 61 | 66% | 8.9 |
| Speech Language Pathologist | 3 | 0 | 3 | 398 | 55 | 60% | 4.6 |
| Physical Therapy Assistant | 4 | 0 | 4 | 392 | 57 | 62% | 5.1 |
| Qualified Social Worker | 2 | 0 | 2 | 227 | 63 | 68% | 3.6 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 224 | 43 | 47% | 5.1 |
| Physical Therapy Aide | 1 | 0 | 1 | 178 | 33 | 36% | 5.4 |
30 Certified Nursing Assistant
% of Days
100%
8 Licensed Practical Nurse
% of Days
100%
4 RN Director of Nursing
% of Days
91%
3 Occupational Therapy Aide
% of Days
96%
2 Other Dietary Services Staff
% of Days
64%
1 Nurse Practitioner
% of Days
78%
3 Registered Nurse
% of Days
83%
1 Dental Services Staff
% of Days
74%
1 Administrator
% of Days
66%
3 Speech Language Pathologist
% of Days
60%
4 Physical Therapy Assistant
% of Days
62%
2 Qualified Social Worker
% of Days
68%
2 Respiratory Therapy Technician
% of Days
47%
1 Physical Therapy Aide
% of Days
36%
Penalties and fines
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$73K Rank #136 / 187Federal fines — State benchmarkedThis home is ranked 136th out of 187 homes in Louisiana. Shows this facility's cumulative CMS federal fine dollars versus the Louisiana average among facilities with fines, and where it ranks among 187 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
29% lower than Louisiana averageLouisiana average: $103K
Number of fines
1
51% fewer fines than Louisiana averageLouisiana average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Fines amount comparison
Fines amount comparison
This facility
$73K
Louisiana average
$103K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
May 24, 2024 · $73K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 24, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 24, 2024
$73K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
48% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.8
67% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
66% better than Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.6%
Percent of long-stay residents whose ability to move independently worsened
9.6%
59% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.9%
77% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
19% worse than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.0%
Percent of long-stay high risk residents with pressure ulcers
5.0%
22% better than Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.0%
Percent of long-stay residents who lose too much weight
5.0%
In line with Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
28.5%
Percent of long-stay residents who received an antipsychotic medication
28.5%
40% worse than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Louisiana averageLouisiana average: 94.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
20% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
5.3%
Percent of short-stay residents who newly received an antipsychotic medication
5.3%
70% worse than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
31% better than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
26% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
45% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
29% of new residents, often for long-term daily care.
Typical stay
1 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
54
Medicare
4
7.4% of residents
Medicaid
38
70.4% of residents
Private pay or other
12
22.2% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Heritage Manor of Bossier based on CMS SNF Cost Reports.
Occupancy Rate
87.2%
↑ 2.8pp vs 2022
Net Income
$529.4K
↑ ~$277.9K vs 2022
Total Payroll
$2.3M
↓ ~$46.8K vs 2022
Profit Margin
8.3%
↑ 4.3pp vs 2022
Finances and operations
Privately-owned community
Home revenue
$6.4M
Profit
$529.4K
Privately-owned community
Home revenue
$6.4M Rank #154 / 186Revenue — State benchmarkedThis home is ranked 154th out of 186 homes in Louisiana. Shows this facility's annual revenue compared to the Louisiana SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$529.4K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #182 / 186Payroll — State benchmarkedThis home is ranked 182nd out of 186 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$2.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #182 / 186Payroll — State benchmarkedThis home is ranked 182nd out of 186 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$5.9M
What does this home offer?
Pets Allowed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Heritage Manor of Bossier
3.8 miles from city center
Estimated distance in miles from Bossier City's city center to Heritage Manor of Bossier's address, calculated via Google Maps.
— 0.34 miles to nearest hospital (Red River Behavioral)
Calculate Travel Distance to Heritage Manor of Bossier
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Financial Assistance for
Nursing Home in Louisiana
Heritage Manor of Bossier is located in Bossier City, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Compare Nursing Home around Bossier City
The information below is reported by the Louisiana Department of Health, Health Standards Section.
Filter by care type
| Heritage Manor of Bossier |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bossier City (Southern Terrace) | 64 | 87.2% | +21% | 3.37 | +1% | -19% | $73.5k | 61 | 6.8 | 2 | 57 | - | 67 | Centennial Healthcare Holding Co. LLC | $6.4M | $2.3M | 35.7% | 195323 | ||||
| Pilgrim Manor Skilled Nursing and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bossier City | 155 | 74.7% | +4% | 2.44 | -32% | -41% | $204.6k | 21 | 2.6 | 6 | 126 | A+ | 67 | James Almond | $13.6M | $4.4M | 32.2% | 195594 |
Frequently Asked Questions about Heritage Manor of Bossier
What neighborhood is Heritage Manor of Bossier in?
Heritage Manor of Bossier is in the Southern Terrace neighborhood.
Is Heritage Manor of Bossier in a walkable area?
Heritage Manor of Bossier has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the occupancy rate at Heritage Manor of Bossier?
Heritage Manor of Bossier's occupancy is 87.2%.
Who is the administrator of Heritage Manor of Bossier?
field_administrator is the administrator of Heritage Manor of Bossier.
What is the address of Heritage Manor of Bossier?
Heritage Manor of Bossier is located at 2575 Airline Dr, Bossier City, LA 71111, United States.
What is the phone number of Heritage Manor of Bossier?
(318) 746-7466 will put you in contact with the team at Heritage Manor of Bossier.
Is Heritage Manor of Bossier Medicare or Medicaid certified?
Yes — Heritage Manor of Bossier is a CMS-certified provider of Medicare and Medicaid.
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