1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Delivering premier nursing care and rehabilitation services to the neighborhood of Bossier City, LA, Heritage Manor of Bossier is an excellent senior living community that guarantees a safe and secure healing environment for residents undergoing various recovery processes. The community provides residents with personalized care plans tailored to their recovery and well-being needs. From skilled nursing care and short-term rehabilitation care to respite care and hospice care, residents are guaranteed to receive the care and support they need to recover quickly and get back to their daily routines.
Heritage Manor of Bossier also designed their amenities to focus on enhancing the quality of life for its residents. A variety of activities and programs, social events, and field trips and outings are available to help residents stay active, connected, and engaged. With the availability of a comprehensive suite of services, such as physical and occupational therapy, nurses and therapists on-site, medication management, and personal care services, residents are guaranteed a supportive environment that nurtures their overall well-being.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 155th out of 195 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 15m per day | ▼ 20% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 11m per day | ■ Avg State avg: 1h 10m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 45m per day | ▼ 25% State avg: 2h 20m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 43m per day | ▼ 18% State avg: 3h 18m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 17% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 14m per day | ▲ 12% State avg: 12m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
20% fewer staff per resident than Louisiana average
5% worse than Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 3 RN Staff are full-time employees. No contractors work on this role.
3
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.6 hoursAssists with medical care and medications.
All 8 LPN Staff are full-time employees. No contractors work on this role.
8
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursHelps with daily care and mobility.
All 30 CNA Staff are full-time employees. No contractors work on this role.
30
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 30 | 0 | 30 | 8,684 | 92 | 100% | 8 |
| Licensed Practical Nurse | 8 | 0 | 8 | 3,942 | 92 | 100% | 8.4 |
| RN Director of Nursing | 4 | 0 | 4 | 1,912 | 84 | 91% | 8.6 |
| Occupational Therapy Aide | 3 | 0 | 3 | 1,010 | 88 | 96% | 10.9 |
| Other Dietary Services Staff | 2 | 0 | 2 | 651 | 59 | 64% | 8.1 |
| Nurse Practitioner | 1 | 0 | 1 | 639 | 72 | 78% | 8.9 |
| Registered Nurse | 3 | 0 | 3 | 603 | 76 | 83% | 6.6 |
| Dental Services Staff | 1 | 0 | 1 | 570 | 68 | 74% | 8.4 |
| Administrator | 1 | 0 | 1 | 540 | 61 | 66% | 8.9 |
| Speech Language Pathologist | 3 | 0 | 3 | 398 | 55 | 60% | 4.6 |
| Physical Therapy Assistant | 4 | 0 | 4 | 392 | 57 | 62% | 5.1 |
| Qualified Social Worker | 2 | 0 | 2 | 227 | 63 | 68% | 3.6 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 224 | 43 | 47% | 5.1 |
| Physical Therapy Aide | 1 | 0 | 1 | 178 | 33 | 36% | 5.4 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
29% lower than Louisiana averageLouisiana average: $103K
51% fewer fines than Louisiana averageLouisiana average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
May 24, 2024 · $73K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 24, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.1
48% better than Louisiana averageLouisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.8
67% better than Louisiana averageLouisiana average: 20.4
Percent of long-stay residents whose need for help with daily activities has increased
6.9%
66% better than Louisiana averageLouisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
9.6%
59% better than Louisiana averageLouisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
3.9%
77% better than Louisiana averageLouisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
4.1%
19% worse than Louisiana averageLouisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
5.0%
22% better than Louisiana averageLouisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Percent of long-stay residents who lose too much weight
5.0%
In line with Louisiana averageLouisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana averageLouisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
28.5%
40% worse than Louisiana averageLouisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Louisiana averageLouisiana average: 94.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
20% better than Louisiana averageLouisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
5.3%
70% worse than Louisiana averageLouisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
31% better than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
26% of new residents, usually for short-term rehab.
45% of new residents, often for short stays.
29% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
54Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Heritage Manor of Bossier from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #195 / 200Payroll — State benchmarkedThis home is ranked 195th out of 200 homes in Louisiana for payroll. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Louisiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #175 / 200Payroll % — State benchmarkedThis home is ranked 175th out of 200 homes in Louisiana for payroll %. Shows payroll as a percentage of revenue versus the Louisiana average. Well-run Louisiana facilities typically land around 54–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Louisiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Most residents stay for extended periods and receive ongoing daily care.
New residents most often arrive under private pay (45% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2.6 miles from city center
Estimated distance in miles from Bossier City's city center to Heritage Manor of Bossier's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the LA Dept. of Health (LDH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| Old Brownlee Community Care Center | NH SNF | Bossier City (Old Brownlee Road) | 89
Facility
89
LA AVG
113
Rank
#190 / 259 |
91.7%
Facility
91.7%
LA AVG
70.3
Rank
#21 / 175 | +30% | 5.42
Facility
5.42
LA AVG
4.14
Rank
#6 / 195 | +5% | +31% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 200 | 8
Facility
8
LA AVG
25.7
Rank
#7 / 200 | 2.0
Facility
2.0
LA AVG
3.9
Rank
#2 / 200 | - | 82 | - |
5
Facility
5
LA AVG
37
Rank
#332 / 368 | - | $10.9MFiscal year ending 06/2024
Facility
$10.9MFiscal year ending 06/2024
LA AVG
$9.6M
Rank
#52 / 200 | $5.5MFiscal year ending 06/2024
Facility
$5.5MFiscal year ending 06/2024
LA AVG
$3.9M
Rank
#68 / 200 | 50.6%Fiscal year ending 06/2024
Facility
50.6%Fiscal year ending 06/2024
LA AVG
42%
Rank
#115 / 200 | 195363 | ||||
| Cypress Point Nursing & Rehabilitation Center | NH HOS RC SNF | Bossier City | 142
Facility
142
LA AVG
113
Rank
#69 / 259 |
80.3%
Facility
80.3%
LA AVG
70.3
Rank
#58 / 175 | +14% | 4.25
Facility
4.25
LA AVG
4.14
Rank
#63 / 195 | +64% | +2% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 200 | 9
Facility
9
LA AVG
25.7
Rank
#10 / 200 | 3.0
Facility
3.0
LA AVG
3.9
Rank
#39 / 200 | - | 114 | A+ |
17
Facility
17
LA AVG
37
Rank
#294 / 368 | Larry Tucker | $16.2MFiscal year ending 03/2024
Facility
$16.2MFiscal year ending 03/2024
LA AVG
$9.6M
Rank
#18 / 200 | $7.9MFiscal year ending 03/2024
Facility
$7.9MFiscal year ending 03/2024
LA AVG
$3.9M
Rank
#17 / 200 | 48.7%Fiscal year ending 03/2024
Facility
48.7%Fiscal year ending 03/2024
LA AVG
42%
Rank
#124 / 200 | 195452 | ||||
| Pilgrim Manor Skilled Nursing and Rehabilitation | NH HOS MC PC RC SNF | Bossier City | 155
Facility
155
LA AVG
113
Rank
#38 / 259 |
79.0%
Facility
79.0%
LA AVG
70.3
Rank
#68 / 175 | +12% | 2.44
Facility
2.44
LA AVG
4.14
Rank
#191 / 195 | -34% | -41% | $186.3k
Facility
$186.3k
LA AVG
$107.9k
Rank
#182 / 200 | 21
Facility
21
LA AVG
25.7
Rank
#80 / 200 | 2.6
Facility
2.6
LA AVG
3.9
Rank
#27 / 200 | 6 | 123 | A+ |
67
Facility
67
LA AVG
37
Rank
#42 / 368 | James Almond | $14.9MFiscal year ending 12/2023
Facility
$14.9MFiscal year ending 12/2023
LA AVG
$9.6M
Rank
#38 / 200 | $4.4MFiscal year ending 12/2023
Facility
$4.4MFiscal year ending 12/2023
LA AVG
$3.9M
Rank
#118 / 200 | 29.5%Fiscal year ending 12/2023
Facility
29.5%Fiscal year ending 12/2023
LA AVG
42%
Rank
#191 / 200 | 195594 | ||||
| Riverview Care Center | NH HOS MC PC SNF | Bossier City (Medical Drive) | 135
Facility
135
LA AVG
113
Rank
#82 / 259 |
82.5%
Facility
82.5%
LA AVG
70.3
Rank
#51 / 175 | +17% | 3.75
Facility
3.75
LA AVG
4.14
Rank
#114 / 195 | -15% | -9% | $7.9k
Facility
$7.9k
LA AVG
$107.9k
Rank
#91 / 200 | 23
Facility
23
LA AVG
25.7
Rank
#102 / 200 | 3.8
Facility
3.8
LA AVG
3.9
Rank
#102 / 200 | 3 | 111 | - |
23
Facility
23
LA AVG
37
Rank
#262 / 368 | James Manasco | $13.0M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$13.0M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
LA AVG
$9.6M
Rank
#44 / 200 | $5.0M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$5.0M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
LA AVG
$3.9M
Rank
#95 / 200 | 38.4%*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
38.4%*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
LA AVG
42%
Rank
#165 / 200 | 195497 | ||||
| Heritage Manor of Bossier | NH HOS MC PC RC SNF | Bossier City (Southern Terrace) | 64
Facility
64
LA AVG
113
Rank
#217 / 259 |
84.1%
Facility
84.1%
LA AVG
70.3
Rank
#41 / 175 | +20% | 3.37
Facility
3.37
LA AVG
4.14
Rank
#155 / 195 | -2% | -19% | $73.5k
Facility
$73.5k
LA AVG
$107.9k
Rank
#152 / 200 | 61
Facility
61
LA AVG
25.7
Rank
#193 / 200 | 6.8
Facility
6.8
LA AVG
3.9
Rank
#192 / 200 | 2 | 54 | - |
67
Facility
67
LA AVG
37
Rank
#42 / 368 | Centennial Healthcare Holding Co. LLC | $5.3MFiscal year ending 12/2023
Facility
$5.3MFiscal year ending 12/2023
LA AVG
$9.6M
Rank
#169 / 200 | $2.3MFiscal year ending 12/2023
Facility
$2.3MFiscal year ending 12/2023
LA AVG
$3.9M
Rank
#195 / 200 | 42.7%Fiscal year ending 12/2023
Facility
42.7%Fiscal year ending 12/2023
LA AVG
42%
Rank
#175 / 200 | 195323 |
Heritage Manor of Bossier is located in Bossier City, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Heritage Manor of Bossier is in the Southern Terrace neighborhood.
Heritage Manor of Bossier has a walk score of 67. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Heritage Manor of Bossier's occupancy is 87.2%.
Yes, Heritage Manor of Bossier allows residents to bring their pets.
Heritage Manor of Bossier is registered as a for-profit.
Yes — there are 4 photos of Heritage Manor of Bossier in the photo gallery on this page.
Heritage Manor of Bossier is located at 2575 Airline Dr, Bossier City, LA 71111.
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