Occupancy rate
83%
Higher than the Nebraska average: 70.3%Heritage of Bel Air
Nursing Home · Nebraska, NE
Heritage of Bel Air
Nursing Home · Nebraska, NE
Heritage of Bel Air accepts Medicaid and Medicare.
Heritage of Bel Air is a 108-bed nursing home at 1203 North 13th Street, Norfolk, Madison County, Nebraska, administered by Tracy Zamora. The facility provides skilled nursing, short-term rehabilitation, Alzheimer’s and dementia care, and supportive care services, accepting both Medicare and Medicaid.
Staffing reflects measured performance relative to state benchmarks. Registered nurses deliver 38 minutes per resident per day, 12 percent below the Nebraska average of 43 minutes. Licensed practical nurses provide 44 minutes per day, matching the state average. Nurse aides deliver 2 hours 45 minutes per day, consistent with the Nebraska average of 2 hours 46 minutes. Weekend total nursing hours reach 3 hours 23 minutes per day, 6 percent below the state average of 3 hours 37 minutes. Weekend registered nurse presence drops to 23 minutes per day, 21 percent below the state average of 29 minutes. Physical therapists provide 3 minutes per resident daily, matching the state average. Occupancy runs at 83 percent with 90 residents in 108 beds, above the Nebraska state average of 70.3 percent. The facility’s occupancy and strong acute care metrics reflect community confidence.
The facility’s inspection trajectory with the Nebraska Department of Health and Human Services, Division of Public Health shows substantial improvement. Early inspections documented deficiencies centered on life safety code issues such as fire sprinkler maintenance, emergency egress, and fire safety equipment, along with concerns about nutrition, medication storage, fall prevention, and infection control. Complaint investigations were predominantly unsubstantiated, though a few substantiated cases involved failure to implement fall prevention interventions and incomplete incident reporting. The facility has recorded no fines, immediate jeopardy findings, or license suspensions. The inspection on March 13, 2025, found no deficiencies and confirmed licensure renewal. This pattern indicates meaningful remediation across prior years.
Quality measures demonstrate exceptional performance in safety and acute care outcomes. Long-stay residents experienced hospitalizations at 0.49 per 1,000 days, 73 percent better than Nebraska’s 1.80, and emergency department visits at 0.50 per 1,000 days, 74 percent better than the state average of 1.95. Short-stay rehabilitation residents showed rehospitalizations at 9.3 percent (56 percent better than Nebraska’s 20.9 percent), emergency department visits at 6.7 percent (42 percent better than the 11.6 percent state average), and falls with major injury at zero percent; substantially better than the Nebraska average of 0.8 percent. However, successful discharge to home or community occurred in 38.9 percent of cases (23 percent worse than the state average of 50.6 percent), and ability to care for self at discharge was 28.3 percent (47 percent worse than the state average of 53.7 percent). No penalties have been assessed in the past three years.
Families considering Heritage of Bel Air should ask administrators directly about discharge planning and functional recovery support during the admission assessment.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 38m per day | ▼ 12% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 44m per day | ■ Avg State avg: 43m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 45m per day | ■ Avg State avg: 2h 46m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 23m per day | ▼ 6% State avg: 3h 37m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ■ Avg State avg: 3m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 23m per day | ▼ 21% State avg: 29m per day · National avg: 28m per day |
108-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 82 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Occupancy
Higher than the Nebraska average: 70.3%Occupied beds
90 / 108
Average residents per home in Nebraska
54 per day
Facility TypeNursing Home
CountyMadison
Certification TypeCertification
AccreditationsMedicare Certified
Heritage of Bel Air is administrated by Administrator Tracy Zamora.
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Fax(402) 379-0044
Recreation Activities
Transportation
Deluxe Private Or Companion Rooms
In-House Beautician
Beautiful Chapel
Restorative Nursing Care
Physical
Speech And Occupational Therapies
Hospice Services
Specific ProgramsShort-Term Rehab / Sub-Acute Care, Skilled Nursing / Long-Term Care, Supportive Care, Alzheimer’s & Dementia
Food DescriptionThe facility offers a full range of activities and services including recreation activities, transportation, deluxe private or companion rooms, and an in-house beautician.
Inspection History
In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.
Since 2011 · 15 years of data
65 deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2011 vs. Nebraska state average
Overall vs. NE average
2 Worse
Metrics worse than Nebraska average:
• Total deficiencies (25% above)
• Deficiencies per year (23% above) 0 Better No metrics in this bucket.
• Total deficiencies (25% above)
• Deficiencies per year (23% above) 0 Better No metrics in this bucket.
Latest Inspection
March 13, 2025
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NE Average | vs. NE Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 65 | 52 | This facility has 25% more total deficiencies than a typical Nebraska nursing home (65 vs. NE avg 52).↑ 25% worse |
|
Deficiencies per year
Average deficiencies per year since 2011.
| 4.3 | 3.5 | This facility has 23% more deficiencies per year than a typical Nebraska nursing home (4.3 vs. NE avg 3.5).↑ 23% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 13, 2025, found no deficiencies and confirmed the facility’s licensure renewal status. Earlier inspections showed a pattern of deficiencies primarily related to life safety code issues such as fire sprinkler maintenance, emergency egress, and fire safety equipment, as well as some concerns with nutrition, medication storage, fall prevention, and infection control. Complaint investigations were mostly unsubstantiated, though a few substantiated cases involved failure to implement fall prevention interventions and incomplete reporting of incidents. No fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The facility’s recent clean inspection suggests improvement compared to prior years when multiple deficiencies were noted.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Nursing Home in Nebraska
Heritage of Bel Air is located in NORFOLK, Nebraska.
Here are the financial assistance programs available to residents in Nebraska.
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0.0 miles from city center
Estimated distance in miles from Norfolk's city center to Heritage of Bel Air's address, calculated via Google Maps.
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Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.49
Number of hospitalizations per 1,000 long-stay resident days.
0.49
73% better than Nebraska averageNebraska average: 1.80
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.50
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.50
74% better than Nebraska averageNebraska average: 1.95
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
9.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
9.3%
56% better than Nebraska averageNebraska average: 20.9%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
6.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.7%
42% better than Nebraska averageNebraska average: 11.6%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Nebraska averageNebraska average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
28.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
28.3%
47% worse than Nebraska averageNebraska average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
38.9%
Rate of successful return to home or community from a skilled nursing facility.
38.9%
23% worse than Nebraska averageNebraska average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Compare Nursing Home around Nebraska
The information below is reported by the Nebraska Department of Health and Human Services, Division of Public Health.
Filter by care type
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Valley (Platte Valley Precinct) | 66 | 72.4% | +3% | 4.08 | -2% | -8% | 0 | 18 | 4.5 | 1 | 50 | A+ | 43 | - | $5.0M | $3.2M | 63.9% | 285117 | ||||
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Ord | 60 | 51.8% | -26% | 3.76 | +15% | -16% | 0 | 29 | 7.3 | 1 | 35 | - | 62 | Kurt Luth | $2.9M | $1.5M | 52.8% | 285294 |
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Frequently Asked Questions about Heritage of Bel Air
Is Heritage of Bel Air in a walkable area?
Heritage of Bel Air has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the occupancy rate at Heritage of Bel Air?
Heritage of Bel Air's occupancy is 83%.
Who is the administrator of Heritage of Bel Air?
Administrator Tracy Zamora is the administrator of Heritage of Bel Air.
How many beds does Heritage of Bel Air have?
Heritage of Bel Air has 108 beds.
Are there photos of Heritage of Bel Air?
Yes — there are 7 photos of Heritage of Bel Air in the photo gallery on this page.
What is the address of Heritage of Bel Air?
Heritage of Bel Air is located at 1203 North 13th Street.
What is the phone number of Heritage of Bel Air?
(402) 371-4991 will put you in contact with the team at Heritage of Bel Air.
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