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Assisted Living in Allen County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Heritage Pointe of Fort Wayne

Assisted Living in Allen County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Heritage Pointe of Fort Wayne

5250 Heritage Pkwy, Fort Wayne, IN 46835 View map
Overview of Heritage Pointe of Fort Wayne

Enticing seniors with scenic views, Heritage Pointe of Fort Wayne situated in Heritage is an idyllic senior living community that offers independent living, assisted living, memory care, rehabilitation, and skilled nursing. The community features a wide array of beautifully designed and cozy floor plans, encouraging seniors to customize their chosen residences for better comfort and familiarity. With its dedication to enhancing seniors’ well-being, Heritage Pointe of Fort Wayne doubles its efforts to provide top-tier care and assistance for seniors’ daily activities to ensure they live without worries.

With its vibrant and friendly environment, the community fosters a blissful and well-engaged lifestyle. Moreover, residents gain valuable learnings and rediscover old interests through a robust calendar of fun activities and enjoyable events. Delight with delicious and healthy meals catering to nutritional needs and preferences. Heritage Pointe of Fort Wayne is ideal for seniors who want to live a worry-free retirement with its incredible amenities and tranquil spaces.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
5/5
Indiana average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Indiana average: 2.7/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
5/5
Indiana average: 2.6/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Indiana average: 4.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 6m per day

This home provides 44% more nursing time per resident than the Indiana average.

Indiana average: 3h 32m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 110

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 51.8%
Residents per day (avg) 58
Occupancy rate
51.8%
Residents per day (avg)
58

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

65% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Governmental community
Operated by county authorities.
Home revenue
$10.7M
Operating deficit
-$2.0M
Governmental community Operated by county authorities.
Home revenue
$10,728,060.00
Operating deficit
$-2,031,117.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
43.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.1M
Total costs $12.8M
Bed community size
110-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 1 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
52%
24% lower than Indiana average

Indiana average: 68%

Occupied beds
57 / 110
Average residents 70 per day

License Details

Facility TypeMixed Facility (nursing + Residential Care)
StatusActive
IssuanceJanuary 6, 2025
ExpirationMay 31, 2026

Additional Licensing Details

License Number25-012931-1
CMS Certification Number155828

Ownership & Operating Entity

Heritage Pointe of Fort Wayne is legally operated by Adams County Memorial Hospital, and administrated by Rodney Craft.

Profit StatusOTHER

Type Of Units

SNF (Skilled Nursing)
26 units
SNF/NF (Combined)
42 units
Residential
42 units
Total beds
110 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical DirectorRyan Rolf
Director of NursingSHONA KIRKPATRICK
ContactBurl White, Vice President

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs

Additional Services

1 service
Rehabilitation

Contact Information

Fax(260) 206-6284

Amenities & Lifestyle

0 amenities
Specific ProgramsLifestyle, Life Enrichment, Wellness, Spiritual Life, Dining, Gallery, Independent Living, Financial Options, Supportive Living, Assisted Living, Memory Care, Skilled Nursing Care, Rehabilitation, Floor Plans, About, Contact, Careers

Dining & Nutrition

Food DescriptionDining options include chef-inspired menus with a variety of classic favorites and daily specials.

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes, Pets Allowed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Heritage Pointe of Fort Wayne

Assisted Living Independent Living Skilled Nursing Memory Care
Contact Heritage Pointe of Fort Wayne

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Inspection Overview

26 total visits · Indiana avg: 19

Ranked 287th of 388 in Indiana

17 Inspections Indiana avg: 13 31% above Indiana avg
17 Complaint Visits Indiana avg: 8 113% above Indiana avg Ranked 329th of 367 6 formal complaints filed · avg: 5 Formal complaints can result in multiple visits
9 Visits with Citations Indiana avg: 7 29% above Indiana avg
14 Citations Total Indiana avg: 34 59% below Indiana avg Ranked 96th of 385
17 Visits without Citations Indiana avg: 12 42% above Indiana avg

6 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 5 complaints

Latest inspection

Date June 4, 2025
Complaint Investigation

14 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 34 citations

14 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Indiana average: 36 deficiencies

Inspection Report Summary for Heritage Pointe of Fort Wayne

The most recent inspection on June 4, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of isolated deficiencies involving emergency preparedness training, infection control practices, and abuse reporting and investigation. Prior issues included failure to report and investigate an allegation of physical abuse, incomplete emergency preparedness training documentation, and lapses in infection control related to COVID-19 precautions. Complaint investigations were mostly unsubstantiated, except for substantiated cases involving medication misappropriation by a nurse and failure to implement fall prevention care plans. The facility’s recent inspections indicate some improvement, particularly with no deficiencies cited in the latest complaint investigations and corrective actions implemented for prior issues.

Health Inspection History

Inspections
Total health inspections 6

Indiana average 6


Last Health inspection on Feb 2025

Total health citations 9

Indiana average 25

Citations per inspection
1.5

Indiana average 4.12


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

4 of 9 citations resulted from standard inspections; 4 of 9 resulted from complaint investigations; and 1 of 9 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 0
100% better than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

0 serious citations More info Indiana average: 0.6

9 moderate citations More info Indiana average: 23.8

0 minor citations More info Indiana average: 0.4
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Feb 10, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 12, 2024
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Dec 12, 2024
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Mar 06, 2024
Corrected

Compare Assisted Living around Allen County The information below is reported by the Indiana Department of Health, Division of Long Term Care.

Filter by care type
Coventry Meadows Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Fort Wayne
150
No
17
-
26
84.7%
A+
Kelly Hardy
Health And Hospital Corporation Of Marion County
Cheryl Flaugh
4
17
Silver Birch at Cook Road
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Fort Wayne
125
No
12
Studio / 1 Bed
7
64.8%
B-
John Pea
Cook Road Aal Lp
Tanisha Cooper Thomas
5
14
Heritage Pointe of Fort Wayne
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Fort Wayne
110
Yes
1
-
-
51.8%
-
Rodney Craft
Adams County Memorial Hospital
Shona Kirkpatrick
6
14
Cedar Creek of Fort Wayne
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Fort Wayne (Bass-Leesburg Civic)
47
Yes
27
-
1
78.7%
-
Belinda Branham
Fort Wayne Al, Llc
Sara Buckhalter
1
3
Heritage Park Assisted Living & Garden Homes
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Fort Wayne
-
Yes
68
-
-
-
-
-
-
-
0
0

Places of interest near Heritage Pointe of Fort Wayne

Address 7.8 miles from city center — 1.81 miles to nearest hospital (Parkview Physicians Group)

Address 5250 Heritage Pkwy, Fort Wayne, IN 46835

Calculate Travel Distance to Heritage Pointe of Fort Wayne

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 122
Employees 77
Contractors 45
Staff to resident ratio 2.22:1
2218082% better than Indiana average

Indiana average ratio: 0.00:1

Avg staff/day 39
Average shift 8 hours
0% compared with Indiana average

Indiana average: 7.7 hours

Total staff hours (quarter) 28,512
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 11.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

8.4%

2,395 contractor hours this quarter

Speech Language Pathologist: 9 Respiratory Therapy Technician: 7 Physical Therapy Assistant: 7 Medication Aide/Technician: 6 Physical Therapy Aide: 5 Licensed Practical Nurse: 3 Qualified Social Worker: 2 Occupational Therapy Assistant: 2 Certified Nursing Assistant: 1 Registered Nurse: 1 Occupational Therapy Aide: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant291309,59491100%8.4
Medication Aide/Technician206266,04391100%8
Licensed Practical Nurse113143,82191100%11.1
Registered Nurse7182,31091100%9.9
Other Dietary Services Staff3031,2307380%7.4
RN Director of Nursing2029926571%8.4
Physical Therapy Aide0558007279%6.5
Dietitian1015126470%8
Speech Language Pathologist0994898290%4.6
Nurse Practitioner1014645864%8
Mental Health Service Worker1014645864%8
Administrator1014636167%7.6
Clinical Nurse Specialist1014615864%7.9
Respiratory Therapy Technician0774117178%4.2
Physical Therapy Assistant0771935662%3.2
Occupational Therapy Aide0111213033%4
Qualified Social Worker022993943%2.5
Medical Director011251719%1.5
Occupational Therapy Assistant022223235%0.7
30 Certified Nursing Assistant
% of Days 100%
26 Medication Aide/Technician
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
8 Registered Nurse
% of Days 100%
3 Other Dietary Services Staff
% of Days 80%
2 RN Director of Nursing
% of Days 71%
5 Physical Therapy Aide
% of Days 79%
1 Dietitian
% of Days 70%
9 Speech Language Pathologist
% of Days 90%
1 Nurse Practitioner
% of Days 64%
1 Mental Health Service Worker
% of Days 64%
1 Administrator
% of Days 67%
1 Clinical Nurse Specialist
% of Days 64%
7 Respiratory Therapy Technician
% of Days 78%
7 Physical Therapy Assistant
% of Days 62%
1 Occupational Therapy Aide
% of Days 33%
2 Qualified Social Worker
% of Days 43%
1 Medical Director
% of Days 19%
2 Occupational Therapy Assistant
% of Days 35%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
55 residents
Residents by payment source
Medicare
4 residents (7.3%)
Medicaid
20 residents (36.4%)
Private pay or other
31 residents (56.4%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.7
96% worse than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 30.9
81% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 31.5%
161% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 29.2%
103% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 32.0%
30% worse than Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 11.8%
206% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.2%
50% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 4.0%
229% worse than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.0%
29% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.6%
98% better than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 7.3%
41% better than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.9%
6% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.0%
In line with Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.3%
19% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
29% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
27% better than Indiana average

Indiana average: 79.0%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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