We arrange tours, appointments, and even moving support so you don’t have to
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Enticing seniors with scenic views, Heritage Pointe of Fort Wayne situated in Heritage is an idyllic senior living community that offers independent living, assisted living, memory care, rehabilitation, and skilled nursing. The community features a wide array of beautifully designed and cozy floor plans, encouraging seniors to customize their chosen residences for better comfort and familiarity. With its dedication to enhancing seniors’ well-being, Heritage Pointe of Fort Wayne doubles its efforts to provide top-tier care and assistance for seniors’ daily activities to ensure they live without worries.
With its vibrant and friendly environment, the community fosters a blissful and well-engaged lifestyle. Moreover, residents gain valuable learnings and rediscover old interests through a robust calendar of fun activities and enjoyable events. Delight with delicious and healthy meals catering to nutritional needs and preferences. Heritage Pointe of Fort Wayne is ideal for seniors who want to live a worry-free retirement with its incredible amenities and tranquil spaces.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 12th out of 287 homes in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 32m per day | ▼ 21% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 50m per day | ▲ 8% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 7m per day | ▲ 37% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 5m per day | ▲ 26% State avg: 3h 14m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ■ Avg State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 22% State avg: 27m per day · National avg: 28m per day |
Lower than the Indiana average: 68.1%Heritage Pointe of Fort Wayne is legally operated by Adams County Memorial Hospital, and administrated by Rodney Craft.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana nursing home score (the benchmark); higher is better.
1 point below the Indiana average for nursing homes (83/100)
Rank #165 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 165th out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Inspection score: 82 out of 100. Letter grade B-. 1 point below the Indiana average for nursing homes (83/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 36 | This facility has 42% fewer total deficiencies than a typical Indiana nursing home (21 vs. IN avg 36).↓ 42% better Rank #131 / 386 Total deficiencies — State benchmarked This home is ranked 131st out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 5.3 | 9 | This facility has 41% fewer deficiencies per year than a typical Indiana nursing home (5.3 vs. IN avg 9).↓ 41% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.8 | 1.9 | This facility has 58% fewer deficiencies per inspection than a typical Indiana nursing home (0.8 vs. IN avg 1.9).↓ 58% better Rank #38 / 386 Deficiencies per inspection — State benchmarked This home is ranked 38th out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 26 | 19 | This facility has 37% more total visits than a typical Indiana nursing home (26 vs. IN avg 19).↑ 37% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 9 | 7 | This facility has 29% more inspections with deficiencies than a typical Indiana nursing home (9 vs. IN avg 7).↑ 29% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 35% | 37% | This facility has 2 percentage points lower inspection deficiency rate than a typical Indiana nursing home (35% vs. IN avg 37%).↓ 2% better |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 17 | 13 | This facility has 31% more inspections than a typical Indiana nursing home (17 vs. IN avg 13).↑ 31% worse |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 6 | 5 | This facility has 20% more total complaints than a typical Indiana nursing home (6 vs. IN avg 5).↑ 20% worse Rank #236 / 352 Total complaints — State benchmarked This home is ranked 236th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2022.
| 1.5 | 1.3 | This facility has 15% more complaints per year than a typical Indiana nursing home (1.5 vs. IN avg 1.3).↑ 15% worse |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 17 | 8 | This facility has 113% more complaint visits than a typical Indiana nursing home (17 vs. IN avg 8).↑ 113% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Indiana average 6
Last Health inspection on Feb 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
4 of 9 citations resulted from standard inspections; 4 of 9 resulted from complaint investigations; and 1 of 9 came from combined inspections (standard and complaint).
100% better than Indiana averageIndiana average: 0.2
100% better than Indiana averageIndiana average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
2272627% more staff per resident than Indiana average
6% better than Indiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
10 total: 8 full-time employees and 2 contractors.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursAssists with medical care and medications.
11 total: 9 full-time employees and 2 contractors.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11.3 hoursHelps with daily care and mobility.
35 total: 30 full-time employees and 5 contractors.
35
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,269 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 30 | 5 | 35 | 10,403 | 92 | 100% | 8.8 |
| Medication Aide/Technician | 19 | 3 | 22 | 6,518 | 92 | 100% | 8.6 |
| Licensed Practical Nurse | 9 | 2 | 11 | 3,470 | 92 | 100% | 11.3 |
| Registered Nurse | 8 | 2 | 10 | 2,385 | 92 | 100% | 10 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,796 | 91 | 99% | 7.7 |
| RN Director of Nursing | 2 | 0 | 2 | 1,039 | 66 | 72% | 8.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 723 | 66 | 72% | 7.1 |
| Physical Therapy Aide | 0 | 12 | 12 | 706 | 78 | 85% | 4.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 613 | 80 | 87% | 4.4 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 370 | 65 | 71% | 5.7 |
| Physical Therapy Assistant | 0 | 5 | 5 | 269 | 69 | 75% | 3.5 |
| Qualified Social Worker | 0 | 5 | 5 | 136 | 41 | 45% | 3.3 |
| Occupational Therapy Aide | 1 | 0 | 1 | 135 | 26 | 28% | 5.2 |
| Medical Director | 0 | 1 | 1 | 38 | 20 | 22% | 1.9 |
| Occupational Therapy Assistant | 0 | 5 | 5 | 27 | 35 | 38% | 0.8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.7
96% worse than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
30.9
81% worse than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
31.5%
161% worse than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
29.2%
103% worse than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
32.0%
30% worse than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
11.8%
206% worse than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
2.2%
50% better than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
4.0%
229% worse than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
4.0%
29% better than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
0.6%
98% better than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
7.3%
41% better than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
6% better than Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.0%
In line with Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
1.02
36% better than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.40
73% better than Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
19% better than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
29% better than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
27% better than Indiana averageIndiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
17.4%
22% better than Indiana averageIndiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.2%
79% better than Indiana averageIndiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Indiana averageIndiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.3%
In line with Indiana averageIndiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
51.5%
In line with Indiana averageIndiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
33% of new residents, usually for short-term rehab.
65% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
55Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Heritage Pointe of Fort Wayne based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #94 / 290Payroll — State benchmarkedThis home is ranked 94th out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Pets Allowed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
7.8 miles from city center
Estimated distance in miles from Fort Wayne's city center to Heritage Pointe of Fort Wayne's address, calculated via Google Maps.
— 2.17 miles to nearest hospital (Parkview Behavior Center)
Add your location
Heritage Pointe of Fort Wayne is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Heritage Pointe of Fort Wayne |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fort Wayne (The Villas At Heritage Lakes) | 110
Facility
110
IN AVG
116
Rank
#207 / 437 |
51.8%
Facility
51.8%
IN AVG
69.4%
Rank
#331 / 433 | -25% | 5.10
Facility
5.10
IN AVG
3.44
Rank
#12 / 287 | -18% | +49% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 289 | 82
Facility
82
IN AVG
83
Rank
#165 / 384 | 9
Facility
9
IN AVG
25.0
Rank
#33 / 288 | 1.5
Facility
1.5
IN AVG
4.1
Rank
#13 / 288 | - | 59 | - |
1
Facility
1
IN AVG
37
Rank
#553 / 587 | Adams County Memorial Hospital | $10.7M
Facility
$10.7M
IN AVG
$10.7M
Rank
#154 / 290 | $6.6M
Facility
$6.6M
IN AVG
$4.2M
Rank
#94 / 290 | 61.6%
Facility
61.6%
IN AVG
42%
Rank
#45 / 290 | 155828 | ||||
| Coventry Meadows Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Fort Wayne | 150
Facility
150
IN AVG
116
Rank
#87 / 437 |
84.7%
Facility
84.7%
IN AVG
69.4%
Rank
#65 / 433 | +22% | 3.17
Facility
3.17
IN AVG
3.44
Rank
#169 / 287 | -7% | -8% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 289 | 88
Facility
88
IN AVG
83
Rank
#99 / 384 | 5
Facility
5
IN AVG
25.0
Rank
#11 / 288 | 1.3
Facility
1.3
IN AVG
4.1
Rank
#6 / 288 | - | 127 | A+ |
17
Facility
17
IN AVG
37
Rank
#410 / 587 | Greggory Fuller | $19.3M
Facility
$19.3M
IN AVG
$10.7M
Rank
#31 / 290 | $8.2M
Facility
$8.2M
IN AVG
$4.2M
Rank
#44 / 290 | 42.4%
Facility
42.4%
IN AVG
42%
Rank
#215 / 290 | 155756 |
Heritage Pointe of Fort Wayne is in the The Villas At Heritage Lakes neighborhood of Fort Wayne.
Shona Kirkpatrick is the Director of Nursing at Heritage Pointe of Fort Wayne.
The legal owner and operator of Heritage Pointe of Fort Wayne is Adams County Memorial Hospital.
Heritage Pointe of Fort Wayne has a walk score of 1. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to IN state health department records, Heritage Pointe of Fort Wayne's license number is 25-012931-1.
According to IN state health department records, Heritage Pointe of Fort Wayne's license expires on May 31, 2026.
Heritage Pointe of Fort Wayne's occupancy is 52%.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
