Heritage Square Healthcare Center

Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Blytheville, AR

CMS overall rating

710 N. Ruddle Road, Blytheville, AR 72316-2137 View map

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Heritage Square Healthcare Center accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Heritage Square Healthcare Center accepts Medicare, Medicaid, and private pay.

Overview of Heritage Square Healthcare Center

Carnail Williams manages Heritage Square Healthcare Center, an 86-bed nursing home run by CHC Heritage Square Nursing Center, LLC on North Ruddle Road in Blytheville, Arkansas. The building runs at a 73 percent occupancy rate, and resident stays average 221 days. This timeline shows that the daily workforce splits its time between long-term residential care and short-term post-hospital therapy. To take care of room fees and clinical bills, the administrative desk processes traditional Medicare, state Medicaid, and standard private pay.

Medical and personal needs are handled by a 24-hour nursing team that logs an average of 4 hours and 21 minutes of direct, hands-on attention per resident daily. This crew of registered nurses, practical nurses, and assistants handles physical therapy routines, short-term respite care, and coordinates with an on-staff doctor. The surrounding neighborhood brings in a walk score that allows for a few minor errands on foot, though visitors will generally want a car for most trips.

Prospective representatives can call the intake department to check on immediate room options or to ask how the admissions process works. The office staff can also walk you through their recent state inspection reports, which noted compliance problems regarding medication management, building security, care planning, paperwork accuracy, environmental cleanliness, and personal hygiene practices.

Facility Direct Line (870) 763-3654 administrator@heritagesquarehandr.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Arkansas state averages

Total nursing care / resident

4h 21m per day

This facility Arkansas avg (4h 40m per day)

vs Arkansas avg

-7%

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	15m per day	▼ 36% State avg: 24m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	52m per day	▼ 8% State avg: 57m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 35m per day	▼ 5% State avg: 2h 43m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 14m per day	▼ 7% State avg: 3h 29m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 57% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	7m per day	▼ 56% State avg: 16m per day · National avg: 28m per day

Capacity and availability

221 days

86-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 65 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

89%

Higher than the Arkansas average: 71.3%

Occupied beds

76 / 86

Average occupied beds in Arkansas homes 77 beds

Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid /medicare)

CountyMississippi

CMS Certification Number045366

Certification TypeMedicaid / Medicare

Heritage Square Healthcare Center is legally operated by CHC Heritage Square Nursing Center, LLC, and administered by Carnail Williams.

Owner NameChc Heritage Square Nursing Center, LLC

Profit StatusFor-profit

Medicaid and Medicare

86 units

Total beds

86 units

Rehabilitation Services

Respite Care

Short-Term Rehab

Doctor on Staff

24-Hour Staffing

Fax870-762-1172

Pets not allowed

Operating HoursMonday-Friday: 8:00AM - 5:00PM; Facility Hours: Monday - Sunday: 24 hours

Since 2022 · 4 years of data 18 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arkansas state average

Overall vs. AR average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AR Average	vs. AR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	18	21	This facility has 14% fewer total deficiencies than a typical Arkansas nursing home (18 vs. AR avg 21).↓ 14% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

May 8, 2025 complaint investigation found Immediate Jeopardy for failure to prevent elopement of a cognitively impaired resident, removed after corrective actions on July 4, 2024.
December 21, 2022 routine inspection cited 10 deficiencies including medication errors, unsecured medications, pressure ulcer neglect, and incomplete care plans.
March 14, 2024 routine survey found six deficiencies in environment cleanliness, oxygen care, and personal hygiene, with no immediate jeopardy but ongoing care planning issues.

Show Inspection Reports

Inspections since 2022

Total health inspections 3

State average 4.2

Last Health inspection on May 2025

Total health citations

State average 21.8

Citations per inspection

5.33

State average 5.32

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 16 citations resulted from standard inspections; and 1 of 16 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

150% worse than State average

State average: 0.4

Serious health citations

100% better than State average

State average: 0.2

1 critical citation State average: 0.4

0 serious citations State average: 0.2

15 moderate citations State average: 20.9

0 minor citations State average: 0.4

Citations history (last 4 years)

Quality of Care critical citation May 08, 2025

Corrected

Care Planning moderate citation May 08, 2025

Corrected

Quality of Care moderate citation Mar 14, 2024

Corrected

Quality of Care moderate citation Mar 14, 2024

Corrected

Total staff 113

Employees 87

Contractors 26

Staff to resident ratio 1.51 : 1

5% fewer staff per resident than Arkansas average

Avg staff/day 42

Average shift 7.1 hours

11% worse than Arkansas average

Total staff hours (quarter) 27,468

Nursing staff breakdown

7.3 hours

9 hours

7 hours

Contractor staffing

701 contractor hours this quarter

Speech Language Pathologist: 5 Respiratory Therapy Technician: 4 Physical Therapy Aide: 4 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Clinical Nurse Specialist: 3 Occupational Therapy Aide: 2 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	45	0	45	13,673	92	100%	7
Licensed Practical Nurse	14	0	14	5,713	92	100%	9
Medication Aide/Technician	5	0	5	2,375	92	100%	8.2
Nurse Aide in Training	10	0	10	2,096	91	99%	6.7
Clinical Nurse Specialist	3	3	6	717	77	84%	5.8
Registered Nurse	5	0	5	574	76	83%	7.3
Nurse Practitioner	2	0	2	513	64	70%	7.6
Administrator	1	0	1	512	64	70%	8
RN Director of Nursing	1	0	1	402	52	57%	7.7
Dietitian	1	0	1	385	51	55%	7.5
Physical Therapy Assistant	0	3	3	228	63	68%	3.6
Respiratory Therapy Technician	0	4	4	100	45	49%	2.2
Speech Language Pathologist	0	5	5	88	42	46%	2
Qualified Social Worker	0	3	3	44	38	41%	1.1
Occupational Therapy Aide	0	2	2	22	8	9%	2.8
Occupational Therapy Assistant	0	1	1	13	3	3%	4.3
Physical Therapy Aide	0	4	4	10	6	7%	1.6
Medical Director	0	1	1	4	3	3%	1.5

45 Certified Nursing Assistant

% of Days 100%

14 Licensed Practical Nurse

% of Days 100%

5 Medication Aide/Technician

% of Days 100%

10 Nurse Aide in Training

% of Days 99%

6 Clinical Nurse Specialist

% of Days 84%

5 Registered Nurse

% of Days 83%

2 Nurse Practitioner

% of Days 70%

1 Administrator

% of Days 70%

1 RN Director of Nursing

% of Days 57%

1 Dietitian

% of Days 55%

3 Physical Therapy Assistant

% of Days 68%

4 Respiratory Therapy Technician

% of Days 49%

5 Speech Language Pathologist

% of Days 46%

3 Qualified Social Worker

% of Days 41%

2 Occupational Therapy Aide

% of Days 9%

1 Occupational Therapy Assistant

% of Days 3%

4 Physical Therapy Aide

% of Days 7%

1 Medical Director

% of Days 3%

View All Staffing Data

Total fines amount $8K

69% lower than Arkansas average

Arkansas average: $26K

Number of fines 1

32% fewer fines than Arkansas average

Arkansas average: 1.5

Payment Denials 0

100% fewer payment denials than Arkansas average

Arkansas average: 0.2

Fines amount comparison

This facility $8K

Arkansas average $26K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

May 8, 2025 · $8K

Civil Money Penalty May 8, 2025

$8K

Last updated: Jan 2026

High-risk clinical events score 9.4

22% worse than Arkansas average

Arkansas average: 7.7

Functional decline score 20.4

53% worse than Arkansas average

Arkansas average: 13.3

Long-stay resident measures

Significantly above average Arkansas avg: 4.2

Need for Help with Daily Activities Increased 19.1%

66% worse than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened 13.4%

In line with Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence 28.7%

90% worse than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury 2.0%

48% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers 4.9%

In line with Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection 0.8%

36% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight 7.5%

50% worse than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms 0.0%

100% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use 1.4%

86% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine 99.2%

5% better than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine 100.0%

In line with Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days 1.80

9% better than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days 2.41

11% worse than Arkansas average

Arkansas average: 2.18

Short-stay resident measures

Pneumococcal Vaccine 77.0%

5% worse than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase 0.0%

100% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine 75.0%

In line with Arkansas average

Arkansas average: 77.7%

Breakdown by payment type

Medicare

14% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

54% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

32% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 75

Medicare

5.3% of residents

Medicaid

78.7% of residents

Private pay or other

16% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Heritage Square Healthcare Center from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 72.6% → 0.0pp vs 2022

Net Patient Income -$157.8K ↓ ~$798.3K vs 2022

Payroll Costs $3.3M ↑ ~$641.7K vs 2022

Operating Margin -2.3% ↓ 11.8pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2019	2020	2021	2022	2023
Occupancy %	78.8%	78.4%	72.9%	76.4%	72.5%	76.5%	68.0%	75.5%	80.2%	71.0%	72.6%	72.6%
Beds	86	86	86	86	86	86	86	86	86	86	86	86
Net Income	$535,452	$394,750	$55,981	$291,738	$74,785	$351,606	-$19,330	$194,762	$60,612	-$43,542	$1,446,757	-$56,849
Gross Revenue	$6,597,819	$5,706,731	$4,927,916	$5,830,988	$5,394,105	$5,760,042	$5,040,056	$6,471,001	$7,026,343	$5,445,469	$7,346,239	$7,335,728
Operating Expenses	$4,662,533	$4,269,481	$4,172,536	$4,461,706	$4,364,578	$4,494,604	$4,311,246	$5,020,993	$5,813,120	$6,535,209	$6,136,317	$6,909,627
Net Patient Income	$515,072	$376,220	$40,647	$278,469	$62,502	$337,789	-$25,713	$194,702	$60,612	-$1,770,478	$640,476	-$157,828
Net Patient Revenue	$5,177,605	$4,645,701	$4,213,183	$4,740,175	$4,427,080	$4,832,393	$4,285,533	$5,215,695	$5,873,732	$4,764,731	$6,776,793	$6,751,799
Payroll Costs	$2,228,403	$2,102,146	$2,103,367	$2,173,416	$2,201,846	$2,335,593	$2,267,520	$2,357,861	$3,016,579	$2,447,786	$2,666,512	$3,308,185
Operating Margin %	10.0%	8.1%	1.0%	5.9%	1.4%	7.0%	-0.6%	3.7%	1.0%	-37.2%	9.5%	-2.3%
Medicare %	15.7%	9.6%	8.1%	7.6%	6.2%	5.8%	3.6%	7.9%	8.0%	3.5%	2.6%	2.8%
Medicaid %	73.7%	78.5%	81.5%	76.3%	79.0%	81.1%	73.0%	81.9%	78.4%	85.3%	85.5%	85.5%
Private %	10.5%	11.9%	10.4%	16.1%	14.8%	13.1%	23.4%	10.3%	13.6%	11.2%	11.9%	11.7%
Net Patient Revenue/Day	$209	$188	$184	$198	$195	$201	$201	$220	$233	$214	$297	$296
Cost/Day	$188	$173	$182	$186	$192	$187	$202	$212	$230	$293	$269	$303
Avg Length of Stay	121.9 days	134.8 days	143.9 days	131.7 days	149.6 days	154.3 days	190.7 days	179.6 days	212.1 days	293.2 days	193.2 days	221.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$6.8M

Net patient income

-$157.8K

For-profit Operated by a single business entity.

Net patient revenue

$6.8M

Net patient income

-$157.8K

Other income

$101.0K

Payroll costs

$3.3M 49% of net patient revenue

Other operating costs

$3.6M

Total costs

$6.9M

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under private pay (54% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 14%

Private pay 54%

Medicaid 32%

Coverage residents most often leave under.

Medicare 9%

Private pay 61%

Medicaid 30%

0.0 miles from city center Estimated distance in miles from Blytheville's city center to Heritage Square Healthcare Center's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the AR Dept. of Human Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


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Greenhurst Nursing Center	NH RC SNF	Charleston	113 Facility 113 AR AVG 84 Rank #87 / 329	51.3% Facility 51.3% AR AVG 65.7 Rank #131 / 165	-22%	4.57 Facility 4.57 AR AVG 4.67 Rank #83 / 184	-36%	-2%	$0 Facility $0 AR AVG $27.3k Rank #1 / 189	10 Facility 10 AR AVG 21.8 Rank #10 / 188	3.3 Facility 3.3 AR AVG 5.3 Rank #23 / 188	-	58	A+	44 Facility 44 AR AVG 34 Rank #137 / 416	Jonas Schaffer	$9.6MFiscal year ending 06/2024 Facility $9.6MFiscal year ending 06/2024 AR AVG $9.4M Rank #82 / 184	$4.9MFiscal year ending 06/2024 Facility $4.9MFiscal year ending 06/2024 AR AVG $3.4M Rank #49 / 184	51.6%Fiscal year ending 06/2024 Facility 51.6%Fiscal year ending 06/2024 AR AVG 37.9% Rank #32 / 184	45447
Greystone Nursing and Rehab, LLC	NH RC SNF	Cabot	80 Facility 80 AR AVG 84 Rank #185 / 329	85.0% Facility 85.0% AR AVG 65.7 Rank #25 / 165	+29%	4.81 Facility 4.81 AR AVG 4.67 Rank #58 / 184	+10%	+3%	$0 Facility $0 AR AVG $27.3k Rank #1 / 189	6 Facility 6 AR AVG 21.8 Rank #2 / 188	3.0 Facility 3.0 AR AVG 5.3 Rank #13 / 188	-	68	-	67 Facility 67 AR AVG 34 Rank #24 / 416	Austin Wright	$9.3MFiscal year ending 12/2023 Facility $9.3MFiscal year ending 12/2023 AR AVG $9.4M Rank #50 / 184	$3.9MFiscal year ending 12/2023 Facility $3.9MFiscal year ending 12/2023 AR AVG $3.4M Rank #90 / 184	41.6%Fiscal year ending 12/2023 Facility 41.6%Fiscal year ending 12/2023 AR AVG 37.9% Rank #161 / 184	45453
Heritage Square Healthcare Center	NH HOS MC PC RC SNF	Blytheville	86 Facility 86 AR AVG 84 Rank #167 / 329	88.5% Facility 88.5% AR AVG 65.7 Rank #12 / 165	+35%	4.35 Facility 4.35 AR AVG 4.67 Rank #112 / 184	-19%	-7%	$7.9k Facility $7.9k AR AVG $27.3k Rank #136 / 189	16 Facility 16 AR AVG 21.8 Rank #51 / 188	5.3 Facility 5.3 AR AVG 5.3 Rank #106 / 188	1	76	-	65 Facility 65 AR AVG 34 Rank #31 / 416	Carnail Williams	$6.8MFiscal year ending 12/2023 Facility $6.8MFiscal year ending 12/2023 AR AVG $9.4M Rank #141 / 184	$3.3MFiscal year ending 12/2023 Facility $3.3MFiscal year ending 12/2023 AR AVG $3.4M Rank #130 / 184	49%Fiscal year ending 12/2023 Facility 49%Fiscal year ending 12/2023 AR AVG 37.9% Rank #69 / 184	45366

Nursing Home Explorer

Who is the owner of Heritage Square Healthcare Center?

Heritage Square Healthcare Center is legally operated by CHC Heritage Square Nursing Center, LLC, and administered by Carnail Williams.

Is Heritage Square Healthcare Center in a walkable area?

Heritage Square Healthcare Center has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Heritage Square Healthcare Center?

Heritage Square Healthcare Center's occupancy is 89%.

Are pets allowed at Heritage Square Healthcare Center?

No, Heritage Square Healthcare Center has a no-pet policy.

Does Heritage Square Healthcare Center operate as a for-profit or non-profit?

Heritage Square Healthcare Center is registered as a for-profit in AR.

Who is the administrator of Heritage Square Healthcare Center?

Carnail Williams is the administrator of Heritage Square Healthcare Center.

How many beds does Heritage Square Healthcare Center have?

Heritage Square Healthcare Center has 86 beds.

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Heritage Square Healthcare Center

Overview of Heritage Square Healthcare Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Heritage Square Healthcare Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

45 Certified Nursing Assistant

14 Licensed Practical Nurse

5 Medication Aide/Technician

10 Nurse Aide in Training

6 Clinical Nurse Specialist

5 Registered Nurse

2 Nurse Practitioner

1 Administrator

1 RN Director of Nursing

1 Dietitian

3 Physical Therapy Assistant

4 Respiratory Therapy Technician

5 Speech Language Pathologist

3 Qualified Social Worker

2 Occupational Therapy Aide

1 Occupational Therapy Assistant

4 Physical Therapy Aide

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly long-term care residents

Admissions

Discharges

Places of interest near Heritage Square Healthcare Center

Calculate Travel Distance to Heritage Square Healthcare Center

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