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Heritage Square Healthcare Center
Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Blytheville, AR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Heritage Square Healthcare Center

Nursing Home, Hospice Care, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Blytheville, AR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
710 N. Ruddle Road, Blytheville, AR 72316-2137 View map Calculator: See prices in your area
Heritage Square Healthcare Center accepts Medicare, Medicaid, and private pay.
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Heritage Square Healthcare Center accepts Medicare, Medicaid, and private pay.

Overview of Heritage Square Healthcare Center

Carnail Williams manages Heritage Square Healthcare Center, an 86-bed nursing home run by CHC Heritage Square Nursing Center, LLC on North Ruddle Road in Blytheville, Arkansas. The building runs at a 73 percent occupancy rate, and resident stays average 221 days. This timeline shows that the daily workforce splits its time between long-term residential care and short-term post-hospital therapy. To take care of room fees and clinical bills, the administrative desk processes traditional Medicare, state Medicaid, and standard private pay.

Medical and personal needs are handled by a 24-hour nursing team that logs an average of 4 hours and 21 minutes of direct, hands-on attention per resident daily. This crew of registered nurses, practical nurses, and assistants handles physical therapy routines, short-term respite care, and coordinates with an on-staff doctor. The surrounding neighborhood brings in a walk score that allows for a few minor errands on foot, though visitors will generally want a car for most trips.

Prospective representatives can call the intake department to check on immediate room options or to ask how the admissions process works. The office staff can also walk you through their recent state inspection reports, which noted compliance problems regarding medication management, building security, care planning, paperwork accuracy, environmental cleanliness, and personal hygiene practices.

Facility Direct Line (870) 763-3654
Facility Direct Line (870) 763-3654 administrator@heritagesquarehandr.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 27.5% Above AR avg. ▲ 27.5% Above AR avg.AR average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 38.4% Above AR avg. ▲ 38.4% Above AR avg.AR average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 5.8% Below AR avg. ▼ 5.8% Below AR avg.AR average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 45.3% Below AR avg. ▼ 45.3% Below AR avg.AR average: 3.7Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Arkansas averages

Rank #49 / 186Nurse hours — State benchmarkedThis home is ranked 49th out of 186 homes we track in Arkansas for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Arkansas average, with a ranking across 186 Arkansas facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 49th out of 186 homes we track in Arkansas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 59m

7% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
21m
−13% State avg: 24m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 10m
+23% State avg: 57m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 27m
+27% State avg: 2h 43m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 11m
+20% State avg: 3h 29m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
−48% State avg: 2m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
8m
−47% State avg: 16m per day · National avg: 28m per day

3 of 6 metrics below state avg

Standout metric: Nurse Aide is +27% above Arkansas average

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 86 Rank #167 / 329Bed count — State benchmarkedThis home is ranked 167th out of 329 homes we track in Arkansas for bed count. Shows this facility's certified or reported bed count compared to other Arkansas facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #31 / 394Walk Score — State benchmarkedThis home is ranked 31st out of 394 homes we track in Arkansas for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arkansas facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
65 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #20 / 161Occupancy rate — State benchmarkedThis home is ranked 20th out of 161 homes we track in Arkansas for occupancy. Shows this facility's occupancy rate versus the Arkansas average, with its Statewide rank out of 161. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
88% This home usually has limited availability
Higher than the Arkansas average: 71.3%
Occupied beds
76 / 86
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
221 days

About this community

License Details

Facility TypeSkilled Nursing Facility With Dual Certified Beds (Medicaid /Medicare)
CountyMississippi
CMS Certification Number045366
Certification TypeMedicaid / Medicare

Ownership & Operating Entity

Heritage Square Healthcare Center is legally operated by CHC Heritage Square Nursing Center, LLC, and administered by Carnail Williams.

Owner NameChc Heritage Square Nursing Center, LLC
Profit StatusFor-profit

Type Of Units

Medicaid and Medicare
86 units
Total beds
86 units

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Doctor on Staff
24-Hour Staffing

Contact Information

Fax870-762-1172

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Operating HoursMonday-Friday: 8:00AM - 5:00PM; Facility Hours: Monday - Sunday: 24 hours

Contact Heritage Square Healthcare Center

CMS Health Inspection History

Inspections Since 2022 · 4 years of data
Total health inspections 3

State average 4.2

Last Health inspection on May 2025

Total health citations
16 Rank #51 / 187Health citations — State benchmarkedThis home is ranked 51st out of 187 homes we track in Arkansas for health citations. Shows this facility's total health deficiency citations benchmarked to the Arkansas State average, with a ranking across all 187 AR facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 21.8

Citations per inspection
5.33 Rank #106 / 187Citations per inspection — State benchmarkedThis home is ranked 106th out of 187 homes we track in Arkansas for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Arkansas mean across 187 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 5.32

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 16 citations resulted from standard inspections; and 1 of 16 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)
Critical health citations
1
150% worse than State average

State average: 0.4

Serious health citations
0
100% better than State average

State average: 0.2

1 critical citation State average: 0.4
0 serious citations State average: 0.2
15 moderate citations State average: 20.9
0 minor citations State average: 0.4
Citations history (last 4 years)
Quality of Care critical citation May 08, 2025
Corrected
Care Planning moderate citation May 08, 2025
Corrected
Quality of Care moderate citation Mar 14, 2024
Corrected
Quality of Care moderate citation Mar 14, 2024
Corrected
Show Inspection Reports

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 113
Employees 87
Contractors 26
Staff to resident ratio 1.51 : 1
5% fewer staff per resident than Arkansas average
Arkansas average ratio: 1.59 : 1 Arkansas average ratio: 1.59 : 1See full Arkansas ranking
Avg staff/day 42
Average shift 7.1 hours
11% worse than Arkansas average
Arkansas average: 8 hours Arkansas average shift: 8 hoursSee full Arkansas ranking
Total staff hours (quarter) 27,468

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 5 RN Staff are full-time employees. No contractors work on this role. 5
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 14 LPN Staff are full-time employees. No contractors work on this role. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 45 CNA Staff are full-time employees. No contractors work on this role. 45
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

2.6%

701 contractor hours this quarter

Speech Language Pathologist: 5 Respiratory Therapy Technician: 4 Physical Therapy Aide: 4 Physical Therapy Assistant: 3 Qualified Social Worker: 3 Clinical Nurse Specialist: 3 Occupational Therapy Aide: 2 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4504513,67392100%7
Licensed Practical Nurse140145,71392100%9
Medication Aide/Technician5052,37592100%8.2
Nurse Aide in Training100102,0969199%6.7
Clinical Nurse Specialist3367177784%5.8
Registered Nurse5055747683%7.3
Nurse Practitioner2025136470%7.6
Administrator1015126470%8
RN Director of Nursing1014025257%7.7
Dietitian1013855155%7.5
Physical Therapy Assistant0332286368%3.6
Respiratory Therapy Technician0441004549%2.2
Speech Language Pathologist055884246%2
Qualified Social Worker033443841%1.1
Occupational Therapy Aide0222289%2.8
Occupational Therapy Assistant0111333%4.3
Physical Therapy Aide0441067%1.6
Medical Director011433%1.5
45 Certified Nursing Assistant
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
5 Medication Aide/Technician
% of Days 100%
10 Nurse Aide in Training
% of Days 99%
View All Staffing Data

Penalties and fines

Includes penalties issued in 2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $8K Rank #135 / 188Federal fines — State benchmarkedThis home is ranked 135th out of 188 homes we track in Arkansas for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the Arkansas average among facilities with fines, and where it ranks among 188 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
69% lower than Arkansas average

Arkansas average: $26K

Number of fines 1
32% fewer fines than Arkansas average

Arkansas average: 1.5

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Arkansas average

Arkansas average: 0.2

Fines amount comparison
Fines amount comparison
This facility $8K
Arkansas average $26K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

May 8, 2025 · $8K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. May 8, 2025
$8K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.4
22% worse than Arkansas average

Arkansas average: 7.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.4
53% worse than Arkansas average

Arkansas average: 13.3

Long-stay resident measures
Significantly above average Arkansas avg: 4.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.1%
66% worse than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 13.4%
In line with Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 28.7%
90% worse than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
48% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.9%
In line with Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
36% better than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.5%
50% worse than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 1.4%
86% better than Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
5% better than Arkansas average

Arkansas average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.80
9% better than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.41
11% worse than Arkansas average

Arkansas average: 2.18

Short-stay resident measures
Significantly below average Arkansas avg: 2.7 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 77.0%
5% worse than Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 75.0%
In line with Arkansas average

Arkansas average: 77.7%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

14% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

54% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

32% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 75
Medicare
4
5.3% of residents
Medicaid
59
78.7% of residents
Private pay or other
12
16% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$157.8K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$6.8M Rank #139 / 177Net patient revenue — State benchmarkedThis home is ranked 139th out of 177 homes we track in Arkansas. Shows this facility's net patient revenue compared to the Arkansas average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$157.8K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$101.0K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #120 / 177Payroll costs — State benchmarkedThis home is ranked 120th out of 177 homes we track in Arkansas. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Arkansas average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$3.3M 49% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #38 / 177Payroll % of net patient revenue — State benchmarkedThis home is ranked 38th out of 177 homes we track in Arkansas. Shows payroll as a percentage of net patient revenue versus the Arkansas average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arkansas that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$6.9M
How we calculate these figures

This home is administered by Carnail Williams.

This home is owned by Carnail Williams

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 45366

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under private pay (54% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
97 total

Coverage residents most often arrive under.

Medicare 14%
Private pay 54%
Medicaid 32%
Discharges
103 total

Coverage residents most often leave under.

Medicare 9%
Private pay 61%
Medicaid 30%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Heritage Square Healthcare Center

Address 0.0 miles from city center Info Estimated distance in miles from Blytheville's city center to Heritage Square Healthcare Center's address, calculated via Google Maps.

Calculate Travel Distance to Heritage Square Healthcare Center

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Address

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Info below is compiled from CMS reports & the AR Dept. of Human Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Arkansas average is: 46.0% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Silver Oaks Health and Rehabilitation ★ ★ ★ ★ ☆
NH
MC
RC
SNF
Camden
104
Facility 104
AR AVG 84
Rank #118 / 329
80.5%
Facility 80.5%
AR AVG 67.4%
Rank #41 / 161
+19%
4.65
Facility 4.65
AR AVG 4.67
Rank #82 / 186
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -12%0%
$0
Facility $0
AR AVG $27.3k
Rank #1 / 188
17
Facility 17
AR AVG 21.8
Rank #59 / 187
4.3
Facility 4.3
AR AVG 5.3
Rank #58 / 187
-84A+
50
Facility 50
AR AVG 35
Rank #98 / 394
Rhc Operations, Inc
$10.2MFiscal year ending 12/2023
Facility $10.2MFiscal year ending 12/2023
AR AVG $9.1M
Rank #58 / 177
$4.2MFiscal year ending 12/2023
Facility $4.2MFiscal year ending 12/2023
AR AVG $4.1M
Rank #72 / 177
41.6%Fiscal year ending 12/2023
Facility 41.6%Fiscal year ending 12/2023
AR AVG 46%
Rank #125 / 177
45173
Timberlane Health & Rehab ★ ★ ★ ★ ☆
NH
MC
RC
SNF
El Dorado
106
Facility 106
AR AVG 84
Rank #105 / 329
82.8%
Facility 82.8%
AR AVG 67.4%
Rank #31 / 161
+23%
4.78
Facility 4.78
AR AVG 4.67
Rank #67 / 186
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ -21%+2%
$0
Facility $0
AR AVG $27.3k
Rank #1 / 188
14
Facility 14
AR AVG 21.8
Rank #37 / 187
2.8
Facility 2.8
AR AVG 5.3
Rank #8 / 187
-88A+
33
Facility 33
AR AVG 35
Rank #214 / 394
Robin Looney
$9.7MFiscal year ending 12/2023
Facility $9.7MFiscal year ending 12/2023
AR AVG $9.1M
Rank #67 / 177
$4.1MFiscal year ending 12/2023
Facility $4.1MFiscal year ending 12/2023
AR AVG $4.1M
Rank #82 / 177
42.4%Fiscal year ending 12/2023
Facility 42.4%Fiscal year ending 12/2023
AR AVG 46%
Rank #112 / 177
45416
Johnson County Health and Rehab, LLC ★ ★ ★ ★ ☆
NH
HOS
RC
SNF
Clarksville
140
Facility 140
AR AVG 84
Rank #18 / 329
75.7%
Facility 75.7%
AR AVG 67.4%
Rank #57 / 161
+12%
5.52
Facility 5.52
AR AVG 4.67
Rank #24 / 186
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ -67%+18%
$8.3k
Facility $8.3k
AR AVG $27.3k
Rank #141 / 188
6
Facility 6
AR AVG 21.8
Rank #2 / 187
1.5
Facility 1.5
AR AVG 5.3
Rank #2 / 187
1106-
60
Facility 60
AR AVG 35
Rank #48 / 394
Paralea Hursh
$12.0MFiscal year ending 12/2023
Facility $12.0MFiscal year ending 12/2023
AR AVG $9.1M
Rank #31 / 177
$5.3MFiscal year ending 12/2023
Facility $5.3MFiscal year ending 12/2023
AR AVG $4.1M
Rank #33 / 177
43.9%Fiscal year ending 12/2023
Facility 43.9%Fiscal year ending 12/2023
AR AVG 46%
Rank #88 / 177
45168
Twin Rivers Health and Rehabilitation ★ ★ ★ ★ ☆
NH
RC
SNF
Arkadelphia
112
Facility 112
AR AVG 84
Rank #88 / 329
63.4%
Facility 63.4%
AR AVG 67.4%
Rank #102 / 161
-6%
4.03
Facility 4.03
AR AVG 4.67
Rank #167 / 186
 ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +5%-14%
$0
Facility $0
AR AVG $27.3k
Rank #1 / 188
21
Facility 21
AR AVG 21.8
Rank #99 / 187
5.3
Facility 5.3
AR AVG 5.3
Rank #106 / 187
171A+
75
Facility 75
AR AVG 35
Rank #7 / 394
Christina Avery
$8.8MFiscal year ending 12/2023
Facility $8.8MFiscal year ending 12/2023
AR AVG $9.1M
Rank #87 / 177
$3.7MFiscal year ending 12/2023
Facility $3.7MFiscal year ending 12/2023
AR AVG $4.1M
Rank #100 / 177
41.8%Fiscal year ending 12/2023
Facility 41.8%Fiscal year ending 12/2023
AR AVG 46%
Rank #120 / 177
45216
Heritage Square Healthcare Center ★ ★ ★ ★ ☆
NH
HOS
MC
PC
RC
SNF
Blytheville
86
Facility 86
AR AVG 84
Rank #167 / 329
87.8%
Facility 87.8%
AR AVG 67.4%
Rank #20 / 161
+30%
4.98
Facility 4.98
AR AVG 4.67
Rank #49 / 186
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ☆ ☆ ☆ -19%+7%
$7.9k
Facility $7.9k
AR AVG $27.3k
Rank #135 / 188
16
Facility 16
AR AVG 21.8
Rank #51 / 187
5.3
Facility 5.3
AR AVG 5.3
Rank #106 / 187
176-
65
Facility 65
AR AVG 35
Rank #31 / 394
Carnail Williams
$6.8MFiscal year ending 12/2023
Facility $6.8MFiscal year ending 12/2023
AR AVG $9.1M
Rank #139 / 177
$3.3MFiscal year ending 12/2023
Facility $3.3MFiscal year ending 12/2023
AR AVG $4.1M
Rank #120 / 177
49%Fiscal year ending 12/2023
Facility 49%Fiscal year ending 12/2023
AR AVG 46%
Rank #38 / 177
45366
Nursing Home Explorer

Frequently Asked Questions about Heritage Square Healthcare Center

Who is the owner of Heritage Square Healthcare Center?

Heritage Square Healthcare Center is legally operated by CHC Heritage Square Nursing Center, LLC, and administered by Carnail Williams.

Is Heritage Square Healthcare Center in a walkable area?

Heritage Square Healthcare Center has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Heritage Square Healthcare Center?

Heritage Square Healthcare Center's occupancy is 88%.

Are pets allowed at Heritage Square Healthcare Center?

No, Heritage Square Healthcare Center has a no-pet policy.

Does Heritage Square Healthcare Center operate as a for-profit or non-profit?

Heritage Square Healthcare Center is registered as a for-profit in AR.

Who is the administrator of Heritage Square Healthcare Center?

Carnail Williams is the administrator of Heritage Square Healthcare Center.

How many beds does Heritage Square Healthcare Center have?

Heritage Square Healthcare Center has 86 beds.

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