Heritage Village Assisted Living and Memory Care
About this community
Occupancy
Heritage Village Assisted Living and Memory Care is administrated by George Winters.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Virginia state average• Total complaints (at VA avg)
• Complaints per year (at VA avg) 6 Better Metrics better than Virginia average:
• Total deficiencies (84% below)
• Deficiencies per year (84% below)
• Deficiencies per inspection (83% below)
• Total inspections (14% below)
• Inspections with violations (67% below)
• Inspection violation rate (61% below)
Deficiencies
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 5 | 32 | This facility has 84% fewer total deficiencies than a typical Virginia assisted living residence (5 vs. VA avg 32). Click this badge to view the full Virginia ranking.↓ 84% better |
|
Deficiencies per year
| 1 | 6.4 | This facility has 84% fewer deficiencies per year than a typical Virginia assisted living residence (1 vs. VA avg 6.4). Click this badge to view the full Virginia ranking.↓ 84% better |
|
Deficiencies per inspection
| 0.4 | 2.3 | This facility has 83% fewer deficiencies per inspection than a typical Virginia assisted living residence (0.4 vs. VA avg 2.3). Click this badge to view the full Virginia ranking.↓ 83% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 12 | 14 | This facility has 14% fewer total inspections than a typical Virginia assisted living residence (12 vs. VA avg 14). Click this badge to view the full Virginia ranking.↓ 14% better |
|
Inspections with violations
| 3 | 9 | This facility has 67% fewer inspections with violations than a typical Virginia assisted living residence (3 vs. VA avg 9). Click this badge to view the full Virginia ranking.↓ 67% better |
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Inspection violation rate
| 25% | 64% | This facility has 39 percentage points lower inspection violation rate than a typical Virginia assisted living residence (25% vs. VA avg 64%). Click this badge to view the full Virginia ranking.↓ 39% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 7 | 7 | This facility has total complaints in line with the Virginia average (7 vs. VA avg 7). Click this badge to view the full Virginia ranking.— At avg |
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Complaints per year
| 1.4 | 1.4 | This facility has complaints per year in line with the Virginia average (1.4 vs. VA avg 1.4). Click this badge to view the full Virginia ranking.— At avg |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 6, 2025, identified deficiencies related to staff orientation, medication administration documentation, and completion of sworn statements for employees. Earlier inspections showed a mix of clean reports and isolated deficiencies, including a prior issue with staff orientation documentation and a substantiated complaint about staffing schedules in 2021. Complaint investigations since 2021 were mostly unsubstantiated, with no enforcement actions or fines listed in the available reports. The main themes across deficiencies involved staff training and documentation practices. The pattern suggests recurring challenges in staff-related compliance, with no clear improvement or worsening trend over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Assisted Living in Virginia
Heritage Village Assisted Living and Memory Care is located in GAINESVILLE, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Places of interest near Heritage Village Assisted Living and Memory Care
0.0 miles from city center
Estimated distance in miles from Gainesville's city center to Heritage Village Assisted Living and Memory Care's address, calculated via Google Maps.
Calculate Travel Distance to Heritage Village Assisted Living and Memory Care
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Compare Assisted Living around Virginia
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Heritage Village Assisted Living and Memory Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gainesville | 152 | No | 42 | - | George Winters | 75.7% | - | 12 | 25% | 7 | 5 | 0.4 |
| Brookdale Staunton |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Staunton | 144 | Yes | 16 | - | April Sprouse | 66.7% | A+ | 8 | 62.5% | - | 9 | 1.1 |
| Sancerre Atlee Station |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Mechanicsville (Giles Preserve) | 120 | Yes | 30 | Studio / 1 Bed / 2 Bed | Lauren Friedman | 17.5% | A | 18 | 38.9% | 12 | 13 | 0.7 |
| Brookdale Harrisonburg |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Harrisonburg (Deyerle Avenue) | 114 | No | 62 | - | Ms. Jennifer Mcnamara | 43.0% | A+ | 10 | 70% | 2 | 22 | 2.2 |
| Brookdale Danville Piedmont |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Danville | 99 | No | 45 | - | Carole Maxwell | 45.5% | A+ | 6 | 100% | - | 35 | 5.8 |
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Frequently Asked Questions about Heritage Village Assisted Living and Memory Care
Is Heritage Village Assisted Living and Memory Care in a walkable area?
Heritage Village Assisted Living and Memory Care has a walk score of 42. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
When does Heritage Village Assisted Living and Memory Care's license expire?
According to VA state health department records, Heritage Village Assisted Living and Memory Care's license expires on August 25, 2026.
What is the occupancy rate at Heritage Village Assisted Living and Memory Care?
Heritage Village Assisted Living and Memory Care's occupancy is 76%.
Does Heritage Village Assisted Living and Memory Care have different floorplan options?
Yes — see the floorplan options available at Heritage Village Assisted Living and Memory Care on this page.
Who is the administrator of Heritage Village Assisted Living and Memory Care?
George Winters is the administrator of Heritage Village Assisted Living and Memory Care.
How many beds does Heritage Village Assisted Living and Memory Care have?
Heritage Village Assisted Living and Memory Care has 152 beds.
Has Heritage Village Assisted Living and Memory Care had any recent deficiencies or citations?
Heritage Village Assisted Living and Memory Care has had 12 recently reported deficiencies.
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