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Highland Place

Nursing Home, Assisted Living & Respite Care · Inverness, FL

CMS overall rating

700 Medical Ct E, Inverness, FL 34452 View map

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Highland Place accepts Medicare, Medicaid, and private pay.

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Highland Place accepts Medicare, Medicaid, and private pay.

Overview of Highland Place

Highland Place is an assisted living home where nothing beats its elegance and luxury in Inverness. The vibrant community performs nothing less than exceptional service offered by its professional and compassionate staff, who are committed to providing abundant support for a stress-free lifestyle for its residents. One of the trusted assisted living homes in Florida created an environment that nurtures seniors to thrive in a cozy, home-like atmosphere.

The lifestyle at Highland Place is all about satisfying the wellness of each senior; their personalized care plans include essential amenities and services, such as scheduled doctor appointments, planned outings, transportation, furnished bedrooms, pet programs, and maintenance services.

Facility Direct Line (352) 860-2525

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 54m per day

vs avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	25m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	56m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 22m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 22m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	5m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	8m per day

Capacity and availability

86 days

48-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 21 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

91%

Higher than the Florida average: 84.3%

Occupied beds

43 / 48

Average occupied beds in Florida homes 108 beds

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceOctober 9, 2025

ExpirationAugust 10, 2027

CountyCitrus

License Number8991

Highland Place is legally operated by Highland Terrace Aid Opco Llc, and administered by Jennifer Stafford.

Management CompanyAMERICAN TRUST SENIOR CARE LLC.

Profit StatusFor-profit

Private

48 units

Total beds

48 units

Staffing

Key information about the people who lead and staff this community.

Since 2012 · 14 years of data 27 citations 26 inspections 7 fines $25.5K fined

Inspection Score

10 points below the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Fines Total number of fines issued.
7
vs 5 avg
↑ 40% higher than FL avg
Total amount fined Total dollar amount of fines issued.
$25.5k
vs $11.6k
↑ 119% higher than FL avg

Data reflects the most recent 14 years (since 2012).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2012 vs. Florida state average

Overall vs. FL average

Latest Inspection December 4, 2024 Complaint

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	27	33	This facility has 18% fewer total citations than a typical Florida assisted living residence (27 vs. FL avg 33).↓ 18% better Rank #429 / 919 Total citations — State benchmarked This home is ranked 429th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Average citations per year since 2012.	1.9	2.4	This facility has 21% fewer citations per year than a typical Florida assisted living residence (1.9 vs. FL avg 2.4).↓ 21% better
Citations per inspection Average citations per inspection.	1	1.3	This facility has 23% fewer citations per inspection than a typical Florida assisted living residence (1 vs. FL avg 1.3).↓ 23% better Rank #167 / 919 Citations per inspection — State benchmarked This home is ranked 167th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	26	26	This facility has total inspections in line with the Florida average (26 vs. FL avg 26).— At avg
Inspections with citations Inspections that resulted in at least one regulatory citation.	15	16	This facility has 6% fewer inspections with citations than a typical Florida assisted living residence (15 vs. FL avg 16).↓ 6% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	58%	62%	This facility has 4 percentage points lower inspection citation rate than a typical Florida assisted living residence (58% vs. FL avg 62%).↓ 4% better Rank #491 / 919 Inspection citation rate — State benchmarked This home is ranked 491st out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

December 4, 2024 complaint inspection found no deficiencies.
March 21, 2024 routine inspection cited one Class 3 deficiency for dietary standards.
Past deficiencies included Class 4 citations for background screening compliance and staff training, with multiple issues in admissions, staffing, and resident care from 2012 to 2017.

Show Inspection Reports

Inspections since 2022

Total health inspections 4

State average N/A

Last Health inspection on May 2025

Total health citations

State average N/A

Citations per inspection

7.25

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

27 of 29 citations resulted from standard inspections; 1 of 29 resulted from complaint investigations; and 1 of 29 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

5 critical citations State average: N/A

0 serious citations State average: N/A

24 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Environmental moderate citation May 15, 2025

Corrected

Infection Control moderate citation May 15, 2025

Corrected

Pharmacy moderate citation May 15, 2025

Corrected

Pharmacy moderate citation May 15, 2025

Corrected

Total staff 153

Employees 151

Contractors 2

Staff to resident ratio 1.55 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 62

Average shift 7.5 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 42,616

Nursing staff breakdown

7 hours

7.3 hours

7.6 hours

Contractor staffing

543 contractor hours this quarter

Certified Nursing Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	79	1	80	22,691	92	100%	7.6
Licensed Practical Nurse	23	0	23	6,035	92	100%	7.3
RN Director of Nursing	7	0	7	2,962	92	100%	7.4
Registered Nurse	13	0	13	2,426	89	97%	7
Speech Language Pathologist	8	0	8	1,824	73	79%	7.4
Dietitian	3	0	3	1,372	88	96%	7.8
Clinical Nurse Specialist	3	0	3	1,060	75	82%	8.2
Dental Services Staff	2	0	2	960	65	71%	8.1
Respiratory Therapy Technician	3	0	3	742	76	83%	6.6
Physical Therapy Aide	4	0	4	575	68	74%	5.7
Qualified Social Worker	2	0	2	511	56	61%	9
Administrator	1	0	1	488	61	66%	8
Nurse Practitioner	1	0	1	488	61	66%	8
Physical Therapy Assistant	2	0	2	474	57	62%	7.8
Medical Director	0	1	1	9	3	3%	3

80 Certified Nursing Assistant

% of Days 100%

23 Licensed Practical Nurse

% of Days 100%

7 RN Director of Nursing

% of Days 100%

13 Registered Nurse

% of Days 97%

8 Speech Language Pathologist

% of Days 79%

3 Dietitian

% of Days 96%

3 Clinical Nurse Specialist

% of Days 82%

2 Dental Services Staff

% of Days 71%

3 Respiratory Therapy Technician

% of Days 83%

4 Physical Therapy Aide

% of Days 74%

2 Qualified Social Worker

% of Days 61%

1 Administrator

% of Days 66%

1 Nurse Practitioner

% of Days 66%

2 Physical Therapy Assistant

% of Days 62%

1 Medical Director

% of Days 3%

View All Staffing Data

Total fines amount $24K

67% lower than State average

State average: $72K

Number of fines 1

62% fewer fines than State average

State average: 2.6

Payment Denials 0

100% fewer payment denials than State average

State average: 0.1

Fines amount comparison

This facility $24K

State average $72K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 7.1

In line with State average

State average: 7.4

Functional decline score 6.8

45% better than State average

State average: 12.4

Long-stay resident measures

Need for Help with Daily Activities Increased 6.7%

36% better than State average

State average: 10.5%

Walking Ability Worsened 10.5%

19% better than State average

State average: 12.9%

Low Risk Residents with Bowel/Bladder Incontinence 3.2%

76% better than State average

State average: 13.5%

Falls with Major Injury 3.0%

13% worse than State average

State average: 2.6%

High Risk Residents with Pressure Ulcers 5.5%

In line with State average

State average: 5.4%

Urinary Tract Infection 0.0%

100% better than State average

State average: 0.9%

Lost Too Much Weight 9.9%

65% worse than State average

State average: 6.0%

Depressive Symptoms 10.7%

219% worse than State average

State average: 3.3%

Antipsychotic Use 1.3%

84% better than State average

State average: 8.0%

Pneumococcal Vaccine 100.0%

In line with State average

State average: 97.7%

Influenza Vaccine 100.0%

In line with State average

State average: 99.2%

Short-stay resident measures

Pneumococcal Vaccine 99.7%

6% better than State average

State average: 94.0%

Antipsychotic medication increase 1.3%

14% better than State average

State average: 1.5%

Influenza Vaccine 100.0%

6% better than State average

State average: 94.7%

Breakdown by payment type

Medicare

43% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

46% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

11% of new residents, often for long-term daily care.

Typical stay 1 years

Total residents 99

Medicare

21.2% of residents

Medicaid

68.7% of residents

Private pay or other

10.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Highland Place from 2011–2023, based on CMS SNF Cost Reports.

Occupancy Rate 209.3% ↑ 126.0pp vs 2022

Net Patient Income $896.4K ↑ ~$1.2M vs 2022

Payroll Costs $6.1M ↑ ~$782.2K vs 2022

Operating Margin 6.7% ↑ 8.9pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	36.1%	90.1%	80.1%	82.4%	83.5%	81.4%	84.3%	86.4%	93.9%	87.6%	79.1%	83.3%	209.3%
Beds	104	111	111	111	111	111	111	111	111	111	111	111	48
Net Income	$771,398	$108,004	-$255,996	-$348,324	-$380,640	-$784,842	-$904,693	$765,334	$870,611	$3,333,288	$2,215,274	$1,008,076	$891,981
Gross Revenue	$11,728,483	$11,827,137	$11,093,572	$12,185,520	$14,857,265	$21,840,037	$22,428,208	$23,466,526	$25,372,717	$23,849,353	$21,449,813	$22,070,417	$24,138,774
Operating Expenses	$9,910,894	$9,904,390	$9,337,676	$9,742,238	$7,173,307	$10,960,666	$11,276,183	$10,399,309	$11,498,915	$11,588,502	$11,065,923	$12,094,960	$12,529,746
Net Patient Income	$523,748	-$192,025	-$255,075	-$362,111	-$650,763	-$1,333,365	-$1,053,396	$752,648	$869,552	$1,591,584	$540,956	-$264,777	$896,419
Net Patient Revenue	$10,434,642	$9,712,365	$9,082,601	$9,380,127	$6,522,544	$9,627,301	$10,222,787	$11,151,957	$12,368,467	$13,180,086	$11,606,879	$11,830,183	$13,426,165
Payroll Costs	$4,655,680	$4,753,371	$4,682,232	$4,599,916	$1,010,950	$1,879,567	$1,915,350	$5,038,832	$4,987,757	$5,209,851	$5,200,624	$5,281,663	$6,063,822
Operating Margin %	5.0%	-2.0%	-2.8%	-3.9%	-10.0%	-13.9%	-10.3%	6.8%	7.0%	12.1%	4.7%	-2.2%	6.7%
Medicare %	67.6%	24.8%	22.8%	23.1%	23.9%	23.7%	23.7%	25.2%	24.4%	30.7%	22.1%	19.1%	19.5%
Medicaid %	0.0%	63.9%	68.8%	69.5%	70.6%	71.6%	65.3%	59.6%	56.1%	45.5%	53.3%	58.7%	57.7%
Private %	32.4%	11.3%	8.5%	7.4%	5.5%	4.7%	11.0%	15.2%	19.4%	23.8%	24.5%	22.2%	22.9%
Net Patient Revenue/Day	$761	$282	$280	$281	$287	$291	$299	$318	$325	$370	$362	$351	$366
Cost/Day	$723	$287	$288	$292	$316	$332	$330	$297	$302	$325	$345	$359	$342
Avg Length of Stay	49.9 days	85.1 days	93.8 days	106.0 days	113.0 days	101.7 days	91.0 days	65.2 days	67.5 days	59.9 days	60.2 days	66.4 days	85.7 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$13.4M

Net patient income

$896.4K

For-profit Operated by a single business entity.

Net patient revenue

$13.4M

Net patient income

$896.4K

Other income

-$4.4K

Payroll costs

$6.1M 45.2% of net patient revenue

Other operating costs

$6.5M

Total costs

$12.5M

What does this home offer?

Pets Allowed

Room Sizes: 226 / 286 sq. ft

Housing Options: Studio

Building Type: 3-story

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (46% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 43%

Private pay 46%

Medicaid 11%

Coverage residents most often leave under.

Medicare 34%

Private pay 46%

Medicaid 20%

Activities in this home

Arts and Crafts
Cooking Classes
Dancing
Exercise Classes
Games & Cards
Gardening
Music Programs
Shopping
Social Events & Outings
Theater & Movies
Yoga

0.7 miles from city center Estimated distance in miles from Inverness's city center to Highland Place's address, calculated via Google Maps. — 0.19 miles to nearest hospital (Citrus Memorial Hospital: Berlow Michael E MD)

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The information below is reported by the Florida Agency for Health Care Administration (AHCA).


Highland Place	NH AL RC	Inverness	-	48	-	21	Studio
Westminster Woods on Julington Creek	NH AL IL MC	Fruit Cove (Saint Johns)	-	80	C-	47	-

Nursing Home Explorer

What languages are spoken at Highland Place?

The team at Highland Place speaks English.

Who is the owner of Highland Place?

Highland Place is legally operated by Highland Terrace Aid Opco Llc, and administered by Jennifer Stafford.

Is Highland Place in a walkable area?

Highland Place has a walk score of 21. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Highland Place?

According to FL state health department records, Highland Place's license number is 8991.

When does Highland Place's license expire?

According to FL state health department records, Highland Place's license expires on August 10, 2027.

What is the occupancy rate at Highland Place?

Highland Place's occupancy is 91%.

What payment types does Highland Place accept?

Highland Place accepts Other.

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Highland Place

Overview of Highland Place

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Contact Highland Place

Inspection History

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

80 Certified Nursing Assistant

23 Licensed Practical Nurse

7 RN Director of Nursing

13 Registered Nurse

8 Speech Language Pathologist

3 Dietitian

3 Clinical Nurse Specialist

2 Dental Services Staff

3 Respiratory Therapy Technician

4 Physical Therapy Aide

2 Qualified Social Worker

1 Administrator

1 Nurse Practitioner

2 Physical Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

What does this home offer?

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Activities in this home

Places of interest near Highland Place

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