Hillcrest Raleigh At Crabtree Valley

Hillcrest Raleigh At Crabtree Valley is a Nursing Home in North Carolina

Hillcrest Raleigh At Crabtree… is a Nursing Home in North Carolina

Hillcrest Raleigh At Crabtree Valley

3830 Blue Ridge Rd, Raleigh, NC 27612 View Map

Hillcrest Raleigh At Crabtree Valley is a Nursing Home in North Carolina

Hillcrest Raleigh At Crabtree… is a Nursing Home in North Carolina

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Overview of Hillcrest Raleigh At Crabtree Valley

Hillcrest Raleigh has been providing unparalleled care for over seven decades. Located in Crabtree Valley, Hillcrest Raleigh is an ideal location for a restful stay. Residents can benefit from a range of care services, including short-term rehab, long-term care, specialized care, and home health, in fully-appointed private rooms. Patient comfort is of utmost importance. The facility offers a concierge service to assist with patient needs, and licensed nursing staff to provide exceptional care. Geriatric psychiatry services are also available to address emotional or mental health concerns.

The facility boasts a unique and stylish interior, offering cozy nooks where patients can unwind and step outside to enjoy the beautiful weather. On top of these, the expansive rehab gym is fully equipped to provide patients with the resources needed to get back on their feet. Residents can experience the difference for themselves and see why Hillcrest Raleigh is the premier destination for quality care in Raleigh.

+1 919-781-4900
Home Information Hillcrest Raleigh at Crabtree Valley
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
134
Occupancy
76.6%
Total Bed Days Available
48910
Avg. Length of Stay
41 days
Avg. Residents per Day
100
Finance
Home Revenue
$23,371,845.00
Payroll Costs
$6,325,227.00
Profit
$-827,902.00
Total Home Costs
$16,513,967.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
27.1%
House Specifics:
CCN
345555
Owner Name
HILLCREST CONVALESCENT CENTER, INC.
Rural vs. Urban
Urban
County
Wake
Type of Control
Voluntary Nonprofit — Church
Operations
Total Admissions
993
Total Discharges
889
% Medicaid Admissions
2%
% Medicare Admissions
64%
% Private Pay Admissions
35%
% Medicaid Discharges
4%
% Medicare Discharges
53%
% Private Pay Discharges
43%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
3 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
1 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
4.27 hrs
Number of Fines
1
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
11157
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
14969
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
10435
Walk Score
Walk Score: 31 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 345555

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Mr. Ted Smith, Secretary/Treasurer

Types of Care at Hillcrest Raleigh At Crabtree Valley

Skilled Nursing
Contact Hillcrest Raleigh At Crabtree Valley

Comparison Chart

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
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Hillcrest Raleigh At Crabtree Valley
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

Raleigh
134
No
A+
31
HILLCREST CONVALESCENT CENTER, INC.
76.6%
$23,371,845.00
$6,325,227.00
27.1%
100.10
3/5
4.2727
4/5
4/5
1/5
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Raleigh Rehabilitation Center
AL

For seniors needing help with daily tasks but not full-time nursing.

SNF

24/7 care needed

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No
-
48
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87.5%
$17,346,651.00
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139.60
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4/5
3
Hayes Barton Place
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For seniors needing help with daily tasks but not full-time nursing.

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Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

NC 27608
-
Yes
-
59
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Hillcrest Raleigh At Crabtree Valley

Address 6 miles from city center

Address 3830 Blue Ridge Rd, Raleigh, NC 27612

Calculate Travel Distance to Hillcrest Raleigh At Crabtree Valley

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

298
Total Staff
197
Employees
101
Contractors
52,556
Total Hours (Quarter)
73
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse368.3 Yes
Licensed Practical Nurse489 Yes
Certified Nursing Assistant1538.3 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
244 staff
8.4hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
37 staff
6.2hs shift avg
Activities & Recreation
2 staff
7.9hs shift avg
Social Services
7 staff
6.2hs shift avg
Dietary Services
4 staff
7.7hs shift avg
Other Services
2 staff
7.9hs shift avg
Contractor Analysis
18.6%
of total hours from contractors
9,778 contractor hours this quarter
Certified Nursing Assistant: 39 Licensed Practical Nurse: 10 Registered Nurse: 7 Physical Therapy Aide: 10 Therapeutic Recreation Specialist: 2 Physical Therapy Assistant: 7 Respiratory Therapy Technician: 12 Qualified Social Worker: 7 Speech Language Pathologist: 5 Occupational Therapy Assistant: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant1143915324,77791100%8.3
Licensed Practical Nurse3810489,85291100%9
Registered Nurse297366,27991100%8.3
Respiratory Therapy Technician012121,6508189%6.4
Physical Therapy Assistant0771,5958189%7.1
Physical Therapy Aide010101,5858897%6.2
Qualified Social Worker0771,3458290%6.2
Speech Language Pathologist0551,1277481%6.1
Other Dietary Services Staff3036718189%7.9
Medication Aide/Technician7075306470%5.9
Dental Services Staff1015216470%8.1
Mental Health Service Worker1015106673%7.7
Administrator1014886167%8
Nurse Practitioner1014806066%8
Dietitian1014576268%7.4
Therapeutic Recreation Specialist0224355560%7.9
Occupational Therapy Aide1011842325%8
Occupational Therapy Assistant022714853%1.5

Health Inspection History

Source: CMS Health Citations (Sep 2022 – Dec 2023)

2
Inspections
12
Total Citations
1
Critical (J-L)
0
Serious (G-I)
6
Citations/Inspection
Dec 2023
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
10
Serious (G-I)
0
Critical (J-L)
1
What do these levels mean?
Top Deficiency Categories
Resident Rights
2
17% of total
Pharmacy Services
2
17% of total
Infection Control
1
8% of total
Environmental
1
8% of total
Citation Sources
Standard Inspections 12
Complaint Investigations 1
State Comparison (NC)
Avg Citations (State)
20.9
This Facility: 12
Avg Critical (State)
1.3
This Facility: 1
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Dec 15, 2023 J Infection ControlF0880 Corrected
Dec 15, 2023 B Care PlanningF0640 Corrected
Dec 15, 2023 D Resident RightsF0554 Corrected
Dec 15, 2023 D Resident RightsF0578 Corrected
Sep 16, 2022 D EnvironmentalF0914 Corrected
Sep 16, 2022 E NutritionF0812 Corrected
Sep 16, 2022 D PharmacyF0758 Corrected
Sep 16, 2022 D PharmacyF0761 Corrected
Sep 16, 2022 D Care PlanningF0636 Corrected
Sep 16, 2022 D Care PlanningF0637 Corrected
Sep 16, 2022 E Care PlanningF0638 Corrected
Sep 16, 2022 D Care PlanningF0655 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Hillcrest Convalescent Inc
Resident Census by Payment Source
101 Total Residents
Medicare 42 (41.6%)
Medicaid 27 (26.7%)
Private Pay/Other 32 (31.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
18.6 Score
63% worse than avg State avg: 11.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
35.3 Score
71% worse than avg State avg: 20.6

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
34.5%
Lost Too Much Weight
7.2%
Urinary Tract Infection
2.7%
Depressive Symptoms
2.5%
Falls with Major Injury
3.1%
Pneumococcal Vaccine
80.4%
Antipsychotic Use
5.9%
Walking Ability Worsened
43.3%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
5.1%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
28.2%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
73.9% 7% worse than avg State: 79.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.6% 9% worse than avg State: 1.5%
Influenza Vaccine
85.5% 9% better than avg State: 78.1%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $17K State avg: $76K 77% better than avg
Number of Fines 1 State avg: 2.3
Compared to State Average Facility: $17K | State Avg: $76K
Penalty History

Showing all 1 penalties (Dec 2023 - Dec 2023)

Dec 15, 2023 Civil Money Penalty
$17K
Check out this article

Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
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