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Overlooking the beautiful scenery located on Hodencamp Road, Thousand Oaks, CA, Atria Hillcrest is an idyllic senior living community offering various care options including assisted living, independent living, and memory care. The community features cozy and warm floor plans including a studio, one-bedroom, two-bedroom, and shared suite. With a team of dedicated and highly skilled professionals, Atria Hillcrest delivers round-the-clock care and assistance.
Atria Hillcrest is a serene senior living community that provides safe and comfortable accommodations to its residents. Here, they ensure the quality of life of the seniors through the community’s exclusive Engage Life program which allows the seniors to participate in tai chi, discussions of current events, and enjoy the company of other residents. Healthy meals are provided three times every day in the bistro or private dining rooms. Basking in the serenity of the community, Atria Hillcrest ensures relaxing and secure residences.
Lower than the California average: 72.8%Atria Hillcrest is legally operated by Wg Hillcrest Inn Sh Lp; Atria Management Co Llc, and administrated by Remon Pagels.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 8 | 10 | This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 6 | 4 | This facility has 50% more moderate citations (type b) than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse |
|
Citations per year
Average citations per year since 2021.
| 1.6 | 2 | This facility has 20% fewer citations per year than a typical California assisted living residence (1.6 vs. CA avg 2).↓ 20% better |
|
Citations per inspection
Average citations per inspection.
| 0.2 | 3.3 | This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 36 | 16 | This facility has 125% more total visits than a typical California assisted living residence (36 vs. CA avg 16).↑ 125% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 19 | 13 | This facility has 46% more complaint visits than a typical California assisted living residence (19 vs. CA avg 13).↑ 46% worse |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 11 | 7 | This facility has 57% more other visits than a typical California assisted living residence (11 vs. CA avg 7).↑ 57% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 6 | 4 | This facility has 50% more official inspections than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 17 | 10 | This facility has 70% more complaint investigations than a typical California assisted living residence (17 vs. CA avg 10).↑ 70% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s inspection record is mixed, with mostly minor deficiencies related to documentation and care planning but no immediate jeopardy or fines in recent visits. The most recent inspection on July 25, 2025, found no deficiencies despite investigating a resident’s suicide, while a May 22, 2025 complaint substantiated one deficiency for failing to update care plans after significant condition changes. Earlier citations included delayed records provision and unapproved policy changes on feeding assistance, but annual inspections in 2024 and 2025 showed compliance with health and safety regulations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Room Sizes: 306 - 340 / 408 - 483 / 612 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
2.6 miles from city center
Estimated distance in miles from Thousand Oaks's city center to Atria Hillcrest's address, calculated via Google Maps.
— 1.82 miles to nearest hospital (Los Robles Regional Medical Center)
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Atria Hillcrest is located in Thousand Oaks, California.
Here are the financial assistance programs available to residents in California.
The information below is reported by the California Department of Social Services and Department of Public Health.
| Atria Hillcrest |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks (Greenwich Village) | 207 | Yes | 72 | 6 | 19 | 2 | 28 | 67.1% | A+ | Wg Hillcrest Inn Sh LP; Atria Management Co LLC | Studio / 1 Bed / 2 Bed |
| Belmont Village Senior Living Thousand Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks (North Moorpark Road) | 158 | Yes | 21 | 4 | 12 | 8 | 8 | 72.2% | A+ | Bmsh I Belmont To Gp LLC; Belmont Three LLC | Studio / 1 Bed / 2 Bed |
| Sage Mountain Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Newbury Park | 145 | Yes | 14 | 5 | 53 | 31 | 7 | 70.3% | A+ | Sage Mountain Sr. Housing Partners; Agemark Mgmt | Studio / 1 Bed / 2 Bed |
| Hillcrest Royale |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Thousand Oaks | 145 | No | 79 | 4 | 3 | 9 | 23 | 62.8% | A+ | Retirement Home, Inc., The | Studio / 1 Bed / 2 Bed |
| Sunrise of Westlake Village |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Thousand Oaks | 124 | Yes | 74 | 4 | 3 | 1 | 21 | 70.2% | A+ | Szr Westlake Village; Sunrise Senior Living Mgt | Studio / 1 Bed / 2 Bed |
Atria Hillcrest is in the Greenwich Village neighborhood of Thousand Oaks.
The legal owner and operator of Atria Hillcrest is Wg Hillcrest Inn Sh Lp; Atria Management Co Llc.
Atria Hillcrest has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Atria Hillcrest's occupancy is 67%.
Remon Pagels is the administrator of Atria Hillcrest.
Atria Hillcrest has 207 beds.
Atria Hillcrest has had 8 recently reported deficiencies.
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