Atria Hillcrest
Assisted Living, Independent Living & Memory Care · Thousand Oaks, CA

Atria Hillcrest

Assisted Living, Independent Living & Memory Care · Thousand Oaks, CA

Overview of Atria Hillcrest

Overlooking the beautiful scenery located on Hodencamp Road, Thousand Oaks, CA, Atria Hillcrest is an idyllic senior living community offering various care options including assisted living, independent living, and memory care. The community features cozy and warm floor plans including a studio, one-bedroom, two-bedroom, and shared suite. With a team of dedicated and highly skilled professionals, Atria Hillcrest delivers round-the-clock care and assistance.

Atria Hillcrest is a serene senior living community that provides safe and comfortable accommodations to its residents. Here, they ensure the quality of life of the seniors through the community’s exclusive Engage Life program which allows the seniors to participate in tai chi, discussions of current events, and enjoy the company of other residents. Healthy meals are provided three times every day in the bistro or private dining rooms. Basking in the serenity of the community, Atria Hillcrest ensures relaxing and secure residences.

(805) 373-0606
Bed community size
207-bed community Rank #144 / 1658Bed count — State benchmarkedThis home is ranked 144th out of 1658 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
40 years in operation Rank #42 / 1486Years in operation — State benchmarkedThis home is ranked 42nd out of 1486 homes in California for years in operation. Shows how long this facility has been in operation compared to other California SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 72 / 100 Rank #675 / 2093Walk Score — State benchmarkedThis home is ranked 675th out of 2093 homes in California for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate
67%
Rank #963 / 1409Occupancy rate — State benchmarkedThis home is ranked 963rd out of 1409 homes in California for occupancy rate. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1409. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
139 / 207
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceApril 20, 1998
CountyVentura

Ownership & Operating Entity

Atria Hillcrest is legally operated by Wg Hillcrest Inn Sh Lp; Atria Management Co Llc, and administrated by Remon Pagels.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Raeanne McLaughlin, Executive Director

Contact Atria Hillcrest

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

8 points below the California average for assisted living residences (81/100)

Inspection score: 73 out of 100. Letter grade C. 8 points below the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 6 Worse Metrics worse than California average:
• Moderate citations (Type B) (50% above)
• Total visits (125% above)
• Complaint visits (46% above)
• Other visits (57% above)
• Official inspections (50% above)
• Complaint investigations (70% above)
4 Better Metrics better than California average:
• Total citations (20% below)
• Serious citations (Type A) (33% below)
• Citations per year (20% below)
• Citations per inspection (94% below)
Latest Inspection May 5, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 810 This facility has 20% fewer total citations than a typical California assisted living residence (8 vs. CA avg 10).↓ 20% better
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 23 This facility has 33% fewer serious citations (type a) than a typical California assisted living residence (2 vs. CA avg 3).↓ 33% better Rank #600 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 600th out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool.
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. 64 This facility has 50% more moderate citations (type b) than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse
Citations per year Info Average citations per year since 2021. 1.62 This facility has 20% fewer citations per year than a typical California assisted living residence (1.6 vs. CA avg 2).↓ 20% better
Citations per inspection Info Average citations per inspection. 0.23.3 This facility has 94% fewer citations per inspection than a typical California assisted living residence (0.2 vs. CA avg 3.3).↓ 94% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 3616 This facility has 125% more total visits than a typical California assisted living residence (36 vs. CA avg 16).↑ 125% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 1913 This facility has 46% more complaint visits than a typical California assisted living residence (19 vs. CA avg 13).↑ 46% worse Rank #1111 / 1397 Complaint visits — State benchmarked This home is ranked 1111th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 117 This facility has 57% more other visits than a typical California assisted living residence (11 vs. CA avg 7).↑ 57% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 64 This facility has 50% more official inspections than a typical California assisted living residence (6 vs. CA avg 4).↑ 50% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 1710 This facility has 70% more complaint investigations than a typical California assisted living residence (17 vs. CA avg 10).↑ 70% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on February 4, 2026 found no immediate health and safety concerns during a complaint-related incident investigation.
  • A May 22, 2025 complaint investigation substantiated a deficiency for failing to maintain an approved feeding assistance policy, delegating feeding to private caregivers contrary to regulations.
  • The record shows recurring issues with care planning and documentation, including a May 2025 finding for failure to conduct reappraisals after significant resident condition changes.

What does this home offer?

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Pets Allowed

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Room Sizes: 306 - 340 / 408 - 483 / 612 sq. ft

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Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
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Building Type: 3-story

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Transportation Services

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Fitness and Recreation

Living Spaces & Floor Plans for Atria Hillcrest

Atria Hillcrest 1Bed
Atria Hillcrest 2Bed
Atria Hillcrest Studio
Atria Hillcrest 1Bed B

Places of interest near Atria Hillcrest

Address 2.6 miles from city center Info Estimated distance in miles from Thousand Oaks's city center to Atria Hillcrest's address, calculated via Google Maps. — 1.82 miles to nearest hospital (Los Robles Regional Medical Center)

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Financial Assistance for
Assisted Living in California

Atria Hillcrest is located in Thousand Oaks, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Compare Assisted Living around Thousand Oaks

The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Atria Hillcrest
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Thousand Oaks (Greenwich Village)
207
Facility 207
CA AVG 103
Rank #144 / 1658
Yes
72
Facility 72
CA AVG 57
Rank #675 / 2093
6
19
Facility 19
CA AVG 13
Rank #1111 / 1397
2
Facility 2
CA AVG 3
Rank #600 / 1164
40
Facility 40
CA AVG 13
Rank #42 / 1486
67.1%
Facility 67.1%
CA AVG 75.9%
Rank #857 / 1249
A+Wg Hillcrest Inn Sh LP; Atria Management Co LLCStudio / 1 Bed / 2 Bed
Belmont Village Senior Living Thousand Oaks
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Thousand Oaks (North Moorpark Road)
158
Facility 158
CA AVG 103
Rank #311 / 1658
Yes
21
Facility 21
CA AVG 57
Rank #1840 / 2093
4
13
Facility 13
CA AVG 13
Rank #953 / 1397
8
Facility 8
CA AVG 3
Rank #1015 / 1164
14
Facility 14
CA AVG 13
Rank #511 / 1486
72.2%
Facility 72.2%
CA AVG 75.9%
Rank #751 / 1249
A+Bmsh I Belmont To Gp LLC; Belmont Three LLCStudio / 1 Bed / 2 Bed
Sage Mountain Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Newbury Park
145
Facility 145
CA AVG 103
Rank #389 / 1658
Yes
14
Facility 14
CA AVG 57
Rank #1914 / 2093
5
53
Facility 53
CA AVG 13
Rank #1360 / 1397
31
Facility 31
CA AVG 3
Rank #1160 / 1164
7
Facility 7
CA AVG 13
Rank #805 / 1486
70.3%
Facility 70.3%
CA AVG 75.9%
Rank #794 / 1249
A+Sage Mountain Sr. Housing Partners; Agemark MgmtStudio / 1 Bed / 2 Bed
Hillcrest Royale
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Thousand Oaks
145
Facility 145
CA AVG 103
Rank #389 / 1658
No
79
Facility 79
CA AVG 57
Rank #451 / 2093
4
3
Facility 3
CA AVG 13
Rank #441 / 1397
9
Facility 9
CA AVG 3
Rank #1033 / 1164
23
Facility 23
CA AVG 13
Rank #287 / 1486
62.8%
Facility 62.8%
CA AVG 75.9%
Rank #994 / 1249
A+The Retirement Home, Inc.Studio / 1 Bed / 2 Bed
Sunrise of Westlake Village
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Thousand Oaks
124
Facility 124
CA AVG 103
Rank #542 / 1658
Yes
74
Facility 74
CA AVG 57
Rank #599 / 2093
4
3
Facility 3
CA AVG 13
Rank #441 / 1397
1
Facility 1
CA AVG 3
Rank #413 / 1164
21
Facility 21
CA AVG 13
Rank #336 / 1486
70.2%
Facility 70.2%
CA AVG 75.9%
Rank #796 / 1249
A+Szr Westlake Village; Sunrise Senior Living MgtStudio / 1 Bed / 2 Bed

More homes from the same operator

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Frequently Asked Questions about Atria Hillcrest

What neighborhood is Atria Hillcrest in?

Atria Hillcrest is in the Greenwich Village neighborhood of Thousand Oaks.

Who is the owner of Atria Hillcrest?

The legal owner and operator of Atria Hillcrest is Wg Hillcrest Inn Sh Lp; Atria Management Co Llc.

Is Atria Hillcrest in a walkable area?

Atria Hillcrest has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Atria Hillcrest?

Atria Hillcrest's occupancy is 67%.

Who is the administrator of Atria Hillcrest?

Remon Pagels is the administrator of Atria Hillcrest.

How many beds does Atria Hillcrest have?

Atria Hillcrest has 207 beds.

Has Atria Hillcrest had any recent deficiencies or citations?

Atria Hillcrest has had 9 recently reported deficiencies.

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