Sage Mountain Senior Living
Assisted Living in Thousand Oaks
Assisted Living in Thousand Oaks
Sage Mountain, located in Thousand Oaks, CA, is a community offering a variety of care options where remarkable moments are created daily, fostering a familial atmosphere based on top-of-the-line assisted living and memory care services. The community celebrates the good times and offers support in challenging moments, aiming to positively impact its residents’ lives and uphold the values of family, compassion, and celebration. They seek to extend these qualities to teammates, residents, resident families, and the community.
Sage Mountain provides Assisted Living and Memory Care options, promoting independent living with a caring support system. Assisted living apartments are designed for various needs, offering social opportunities, comfort, and relief from home upkeep responsibilities, featuring amenities like in-apartment kitchenettes, walk-in showers, and 24-hour emergency alert systems. Memory Care at Sage Mountain focuses on individualized care for those with dementia, ensuring safety, dignity, and personalized support with spacious closets, walk-in showers, and 24-hour emergency alert systems. Sage Mountain is committed to creating personalized, enriching experiences for its residents of assisted living and memory care.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
How BBB ratings work
About this community
Occupancy
Sage Mountain Senior Living is legally operated by Sage Mountain Sr. Housing Partners; Agemark Mgmt.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Sage Mountain Senior Living
Type of Rooms Available
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
80 visits
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
California average: 16 visits
Breakdown by visit type
53 total complaint visits
27 other visits
Other visits include regulatory visits that are not routine inspections or complaint investigations, such as administrative check-ins, follow-up reviews, or licensing-related visits.
California average
13 total complaint visits
7 other visits
32 complaint investigations
Inspections conducted in response to complaints filed by residents, families, staff, or others about possible problems at the facility.
Investigations can have many visits.
California average: 10 complaint investigations
5 official inspections
Routine inspections conducted by state regulators to evaluate whether the facility meets federal and state care and safety standards.
California average: 4 official inspections
56 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
California average: 10 citations
31 serious citations
A violation that poses an immediate risk to resident health or safety, or represents a substantial failure to comply with licensing requirements.
California average: 3 serious citations
25 moderate citations
A violation that does not pose an immediate risk to resident health or safety but requires correction to remain in compliance.
California average: 4 moderate citations
Latest inspection
89 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
California average: 8 deficiencies
Inspection Report Summary for Sage Mountain Senior Living
Most inspections found deficiencies related primarily to staffing shortages, delayed medical care, medication management errors, and failure to respond promptly to resident call pendants. Several investigations substantiated neglect contributing to serious outcomes, including a resident choking to death in early 2023, which resulted in civil penalties totaling at least $24,500. Other issues involved inadequate staff training, unsafe storage of cleaning supplies and medications, and isolated food safety concerns. Many complaints about environment and care needs were unsubstantiated, and some improvements were noted, such as no deficiencies cited in the most recent October 27, 2025 follow-up report. While serious enforcement actions occurred earlier, recent visits show some progress though staffing and care response remain key areas of concern.
Compare Assisted Living around Thousand Oaks The information below is reported by the California Department of Social Services and Department of Public Health.
| Sage Mountain Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Newbury Park | 145 | Yes | 14 | 5 | 53 | 31 | 7 | 70.3% | A+ | Sage Mountain Sr. Housing Partners; Agemark Mgmt | Studio / 1 Bed / 2 Bed |
| Norma J’s Home for the Elderly |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Thousand Oaks | 6 | No | 47 | 4 | 2 | 0 | 18 | 83.3% | A+ | Tiede Senior Care, Inc. | Private / Shared Rooms |
| Conejo Valley Home Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Thousand Oaks | 6 | No | 32 | 3 | 0 | 1 | 3 | 100.0% | A | Tka Facilities Management, Llc | Private / Shared Rooms |
| GEM Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Thousand Oaks | 6 | No | 19 | 4 | 0 | 3 | 4 | 83.3% | A+ | Gem Oaks, Llc | Private / Shared Rooms |
| Alma Care Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Thousand Oaks | - | No | 62 | 0 | 0 | 0 | - | - | - | - | Studio / 1 Bed / 2 Bed |
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Places of interest near Sage Mountain Senior Living
7.2 miles from city center
Estimated distance in miles from Newbury Park's city center to Sage Mountain Senior Living's address, calculated via Google Maps.
— 4 miles to nearest hospital (Los Robles Regional Medical Center)
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