(888) 927-9409
Pricing Call
(888) 927-9409
Save Time & Stress
1
Save Time & Stress

We arrange tours, appointments, and even moving support so you don’t have to

Hilton East Assisted Living
A resident enjoying music in the common area Cozy bedroom with a bed, dresser, and chair A resident and staff member smiling in the dining area Residents and staff smiling together during a festive event Residents enjoying meals in a bright dining room

Hilton East Assisted Living

231 East Avenue, Hilton, NY 14468 View map Calculator: See prices in your area
Contact Us Explore Open Rooms
Calculator: See prices in your area

Overview of Hilton East Assisted Living

Facebook

Hilton East Assisted Living is a 205-bed adult home at 231 East Avenue, Hilton, Monroe County, New York, owned and operated by Hilton East Assisted Living LLC. The New York Department of Health, Office of Aging and Long Term Care, conducts inspection oversight. The facility provides assisted living with nursing services, medication management, daily activities, transportation to medical appointments, and three daily meals in a restaurant-style dining room.

The inspection record reflects persistent compliance gaps across multiple care domains. The most recent inspection on July 15, 2025, and the May 8, 2025, complaint investigation each resulted in zero deficiencies. However, the May 2, 2025, complaint investigation identified 7 deficiencies spanning resident services (two), environmental standards (four), and disaster/emergency planning (two). December 17, 2024, found 3 deficiencies for resident services and personnel (two).

October 16, 2024, cited 1 for resident services supervision. April 10, 2025, identified 1 for records/reports. August 28, 2024, found 2 for admission standards and records/reports.

Deficiency rates average 7 per year over the past two years, 37% worse than the New York average of 5.1 per year. Recurring violation categories include resident services (cited in 5 of 9 recent complaint investigations), environmental standards (4), records/reports (3), and personnel (2). All violations resulted in approved plans of correction.

One enforcement action is on record: Stipulation & Order #ACF-23-014 (November 8, 2023), a formal state agreement to correct serious/repeated issues.

The facility reported 22 complaints, equating to 10.7 per 100 occupied beds, below the New York average of 49.9. No fines or immediate jeopardy findings were documented.

Services include nursing services, medication management, meal service three times daily in a restaurant-style setting, daily activities and entertainment, transportation coordination, and life assistance (laundry, housekeeping, food prep). Amenities include comfortable rooms, activity areas, on-site hair salon and beauty services, and volunteer programs.

The concentration of deficiencies in resident services, environmental standards, and records/reports, with only two complaint investigations since May 2025 yielding zero violations, suggests either recent corrective action implementation or potential inconsistency in compliance.

Families should request documentation of corrective action completion, with focus on resident services protocols, environmental safety standards, disaster planning procedures, and records management systems.

(585) 392-7171
(585) 392-7171 info@hiltoneast.com
Facebook
Bed community size
205-bed community Rank #159 / 748Bed count — State benchmarkedThis home is ranked 159th out of 748 homes in New York. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 65 / 100 Rank #652 / 1173Walk Score — State benchmarkedThis home is ranked 652nd out of 1173 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

License Details

Facility TypeAdult Home
StatusActive
CountyMonroe
License Number370-F-208

Ownership & Operating Entity

Owner NameHilton East Assisted Living LLC

Staffing & Medical

1 service
Nursing Services

Amenities & Lifestyle

Comfortable Rooms
Activity Areas
Life Assistance (Laundry
Food Prep
Hair Salon
Housekeeping)
Daily Activities And Entertainment
On-Site Beauty/Barber Shop
Specific ProgramsLife at Hilton East, FAQ’s, Tour Hilton East, Reservation Checklist, Reservation Form
Volunteer ProgramsYes

Dining & Nutrition

Food DescriptionDining room serves 3 delicious meals per day with a restaurant style feel.

Contact Hilton East Assisted Living

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Since 2024 · 2 years of data 0 enforcement actions 14 citations 22 complaints 17 inspections 0 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. The score below shows how many points this facility sits above or below the typical New York nursing home score (the benchmark); higher is better.

13 points above the New York average for nursing homes (83/100)

Rank #32 / 344 in New York Inspection Score — State benchmarked This home is ranked 32nd out of 344 homes in New York. Shows this facility's inspection score compared to the New York average among 344 comparable communities in the ranking pool. Inspection score: 96 out of 100. Letter grade A. 13 points above the New York average for nursing homes (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. New York state average
Overall vs. NY average 5 Worse Metrics worse than New York average:
• Total citations (8% above)
• Citations per year (8% above)
• Total inspections (89% above)
• Inspections with citations (325% above)
• Inspection citation rate (127% above) 5 Better Metrics better than New York average:
• Citations per inspection (43% below)
• Total complaints (72% below)
• Complaints per year (72% below)
• Complaints per bed (78% below)
• Complaint investigations (100% below)
Latest Inspection July 15, 2025 Complaint Investigation

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1413 This facility has 8% more total citations than a typical New York nursing home (14 vs. NY avg 13).↑ 8% worse
Citations per year Info Average citations per year since 2024. 76.5 This facility has 8% more citations per year than a typical New York nursing home (7 vs. NY avg 6.5).↑ 8% worse
Citations per inspection Info Average citations per inspection. 0.81.4 This facility has 43% fewer citations per inspection than a typical New York nursing home (0.8 vs. NY avg 1.4).↓ 43% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 179 This facility has 89% more total inspections than a typical New York nursing home (17 vs. NY avg 9).↑ 89% worse
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 174 This facility has 325% more inspections with citations than a typical New York nursing home (17 vs. NY avg 4).↑ 325% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 100%44% This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 2279 This facility has 72% fewer total complaints than a typical New York nursing home (22 vs. NY avg 79).↓ 72% better
Complaints per year Info Average complaints per year since 2024. 1139.5 This facility has 72% fewer complaints per year than a typical New York nursing home (11 vs. NY avg 39.5).↓ 72% better
Complaints per bed Info Size-adjusted complaint rate based on occupied beds. 0.110.50 This facility has 78% fewer complaints per bed than a typical New York nursing home (0.11 vs. NY avg 0.5).↓ 78% better
Complaint investigations Info On-site investigations triggered by complaints filed with New York regulators. 015 This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • July 15, 2025 inspection found no violations and no deficiencies for this 60-bed facility.
  • May 2, 2025 inspection cited seven deficiencies involving resident services, environmental standards, and disaster planning.
  • Recent complaints investigations from December 2024 to May 2025 showed repeated issues with resident services and records, but no substantiated complaints or harm-level findings.
Show Inspection Reports

Places of interest near Hilton East Assisted Living

Address 0.0 miles from city center Info Estimated distance in miles from Hilton's city center to Hilton East Assisted Living's address, calculated via Google Maps.

Calculate Travel Distance to Hilton East Assisted Living

Add your location

Address

Financial Assistance for
Assisted Living in New York

Hilton East Assisted Living is located in Hilton, New York.
Here are the financial assistance programs available to residents in New York.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+
General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.
Income Limits (2025) $50,000/year household
Asset Limits No strict asset cap, but income-focused eligibility.
NY

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits
Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+
General NYC resident, own and live in a 1-3 family home, co-op, or condo.
Income Limits (2025) $58,399/year household
Asset Limits No strict asset cap, income-driven eligibility.
NY

Applies only in NYC; excludes large apartment buildings.

Benefits
Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)
General NYC resident, able to share living space.
Income Limits No strict limit, but targets those needing cost relief.
Asset Limits Not applicable; focus on housing need.
NY

Primarily NYC-focused; limited slots due to demand.

Benefits
Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Compare Assisted Living around Monroe County

The information below is reported by the New York State Department of Health.

Hilton East Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Hilton
205
Facility 205
NY AVG 160
Rank #159 / 748
No
65
Facility 65
NY AVG 63
Rank #652 / 1173
-
96
Facility 96
NY AVG 83
Rank #32 / 344
26
0%
Facility 0%
NY AVG 44.4%
Rank #1 / 318
0
Facility 0
NY AVG 6
Rank #259 / 318
0
Facility 0
NY AVG 14.5
Rank #1 / 318
0
Facility 0
NY AVG 1.6
Rank #1 / 318
-
The Village at Mill Landing
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Rochester (Ridgemont)
150
Facility 150
NY AVG 160
Rank #347 / 748
Yes
19
Facility 19
NY AVG 63
Rank #1033 / 1173
Wrp Operating Greece LLC
89
Facility 89
NY AVG 83
Rank #129 / 344
10
20%
Facility 20%
NY AVG 44.4%
Rank #105 / 318
8
Facility 8
NY AVG 6
Rank #245 / 318
5
Facility 5
NY AVG 14.5
Rank #186 / 318
0.5
Facility 0.5
NY AVG 1.6
Rank #144 / 318
-
Fairport Rehab & Nursing Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Fairport (Fairport-Nine Mile Point Road)
142
Facility 142
NY AVG 160
Rank #361 / 748
No
35
Facility 35
NY AVG 63
Rank #910 / 1173
Fairport Baptist Homes Adult Care Facility, Inc.
66
Facility 66
NY AVG 83
Rank #319 / 344
12
91.7%
Facility 91.7%
NY AVG 44.4%
Rank #283 / 318
5
Facility 5
NY AVG 6
Rank #182 / 318
38
Facility 38
NY AVG 14.5
Rank #310 / 318
3.2
Facility 3.2
NY AVG 1.6
Rank #297 / 318
-
Cherry Ridge
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Webster (Town Of Webster)
87
Facility 87
NY AVG 160
Rank #550 / 748
Yes
46
Facility 46
NY AVG 63
Rank #815 / 1173
The Glen At Cherry Ridge, LLC
78
Facility 78
NY AVG 83
Rank #241 / 344
9
44.4%
Facility 44.4%
NY AVG 44.4%
Rank #181 / 318
5
Facility 5
NY AVG 6
Rank #182 / 318
6
Facility 6
NY AVG 14.5
Rank #195 / 318
0.7
Facility 0.7
NY AVG 1.6
Rank #168 / 318
-
The Village at Unity & The Hamlet
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Rochester (City Of Rochester)
66
Facility 66
NY AVG 160
Rank #628 / 748
No
43
Facility 43
NY AVG 63
Rank #851 / 1173
Wrp Rrh LLC--
0%
Facility 0%
NY AVG 44.4%
Rank #1 / 318
0
Facility 0
NY AVG 6
Rank #1 / 318
0
Facility 0
NY AVG 14.5
Rank #1 / 318
0
Facility 0
NY AVG 1.6
Rank #1 / 318
-
View all Nearby Homes

Frequently Asked Questions about Hilton East Assisted Living

Is Hilton East Assisted Living in a walkable area?

Hilton East Assisted Living has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Hilton East Assisted Living?

According to NY state health department records, Hilton East Assisted Living's license number is 370-F-208.

How many beds does Hilton East Assisted Living have?

Hilton East Assisted Living has 205 beds.

Are there photos of Hilton East Assisted Living?

Yes — there are 5 photos of Hilton East Assisted Living in the photo gallery on this page.

What is the address of Hilton East Assisted Living?

Hilton East Assisted Living is located at 231 East Avenue.

What is the phone number of Hilton East Assisted Living?

(585) 392-7171 will put you in contact with the team at Hilton East Assisted Living.

What county is Hilton East Assisted Living located in?

Hilton East Assisted Living is in Monroe County.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Contact Us

    assistedlivingmagazine.com
    Published on Updated on
    Feedback

    Write a review for Hilton East Assisted Living

    Rate your overall experience with this community

      Explore Open Rooms
      1 Contact details
      2 What type of senior care service are you looking for?
      3 What budget do you have in mind for senior care?
      4 How soon do you need to find care?
      5 Additional details

      Thank you for your interest!

      Our team will be in touch shortly to help with next steps.

      Go Back to Homepage

      Receive updated availability and pricing
      on available rooms.

      Pricing
      More
      More Actions
      Contact Contact Map Book a Tour Let's Chat

      Need Help?

      Let us help you or a loved one find the perfect senior home.

        Get help finding senior care