Explore Open Rooms

1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.

Nursing Home

Island Home Park Health and Rehab

Nursing Home

Island Home Park Health and Rehab

1758 Hillwood Dr, Knoxville, TN 37920 View map
Overview of Island Home Park Health and Rehab

A member of Hillcrest Community, Island Home Park Health is a skilled nursing and rehabilitation center that has been providing service for many families since 1960; they have strived to be one of the nursing homes that offer a top-notch level of service. Management ensures that the mental, physical, and emotional needs of their residents are met and satisfied; they provide a personalized care program that is focused on the specific needs of each unique individual. Marian Manor is where opportunities happen, and where residents feel as if they’re home away from home.

Island Home offers a range of services such as short-term and sub-acute care, skilled nursing, rehabilitative services, and long-term care; to name a few of the highlighted services including specializing in respiratory care, wound care, IV therapy, and bariatric care. 

(865) 573-9621

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Tennessee average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
Tennessee average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
1/5
Tennessee average: 2.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Tennessee average: 3.7/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 14m per day

This home provides 11% less nursing time per resident than the Tennessee average.

Tennessee average: 3h 38m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 14m per day 37m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 58m per day 2h 9m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 50m per day 3h 21m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 2m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 7m per day 25m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 95

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Tennessee average
Occupancy rate 89%
Residents per day (avg) 86
Occupancy rate
89%
Residents per day (avg)
86

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

60% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$10.8M
Profit
$677.6K
Privately-owned community Operated by a business corporation.
Home revenue
$10,788,175.00
Profit
$677,635.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.1M
28.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.0M
Total costs $10.1M
Bed community size
95-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
34 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 18 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
89%
24% higher than Tennessee average

Tennessee average: 72%

Occupied beds
85 / 95
Average residents 82 per day

License details

Facility type
Nursing Home
Status Licensed
Issuance January 7, 1992
Expiration February 24, 2026

Additional licensing details

License number: 00000144
CMS Certification Number: 445476

Ownership & operating entity

Island Home Park Health and Rehab is legally operated by Hillcrest Healthcare Communities, Inc, and administrated by Trudy K. Durham.

Types of Care at Island Home Park Health and Rehab

Skilled Nursing
Contact Island Home Park Health and Rehab

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

4 visits/inspections

1 visits/inspections triggered by complaints

Results

2 with issues

2 without issues

Tennessee average: 9 complaint visits

Latest inspection

Date:March 25, 2025
Type:Annual Inspection

5 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 2

Tennessee average 3.5


Last Health inspection on Mar 2025

Total health citations 5

Tennessee average 15.4

Citations per inspection
2.5

Tennessee average 4.39


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

3 of 5 citations resulted from standard inspections; and 2 of 5 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Tennessee average

Tennessee average: 1.1


Serious Health citations More info 0
100% better than Tennessee average

Tennessee average: 0.6

0 critical citations More info Tennessee average: 1.1

0 serious citations More info Tennessee average: 0.6

5 moderate citations More info Tennessee average: 13.7

0 minor citations More info Tennessee average: 0.1
Citations history (last 3 years)
Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Mar 25, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Mar 25, 2025
Corrected

Care Planning moderate citation Info Issues related to creating and updating personalized care plans for residents based on their needs and conditions. Mar 25, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Oct 08, 2024
Corrected

Compare Nursing Homes around Knoxville The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

5 facilities compared · CMS & TN Dept. of Health data · Updated Mar 2026

Ben Atchley Tennessee State Veterans‘ Home
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville
140
94.7%
+30%
4.83
+10%
+33%
0
5
0
128
7
State Of Tennessee
$18,3M
$6,8M
37.1%
445484
Island Home Park Health and Rehab
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville (South Knoxville)
95
89.0%
+22%
3.24
-35%
-11%
1
5
0
86
18
Durham, Trudy
$10,2M
$3,1M
30.4%
445476
Beverly Park Place Health And Rehab
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Knoxville
271
90.6%
+24%
3.40
+31%
-6%
0
14
0
158
8
Hillcrest Healthcare Communities Inc
$18,6M
$5,5M
29.4%
445131
Autumn Care II, LLC
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville
56
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
Emory Mills Senior Living
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville
107
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-

Places of interest near Island Home Park Health and Rehab

Address 3.9 miles from city center — 2.64 miles to nearest hospital (Select Specialty Hospital - Knoxville)

Address 1758 Hillwood Dr, Knoxville, TN 37920

Calculate Travel Distance to Island Home Park Health and Rehab

Add your location

Address

Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 140
Employees 71
Contractors 69
Staff to resident ratio 1.67:1
7% worse than Tennessee average

Tennessee average ratio: 1.79:1

Avg staff/day 43
Average shift 7.8 hours
6% worse than Tennessee average

Tennessee average: 8.3 hours

Total staff hours (quarter) 30,518
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 46
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 53
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

17%

5,192 contractor hours this quarter

Licensed Practical Nurse: 26 Certified Nursing Assistant: 13 Registered Nurse: 7 Respiratory Therapy Technician: 7 Speech Language Pathologist: 5 Physical Therapy Aide: 3 Qualified Social Worker: 2 Physical Therapy Assistant: 2 Feeding Assistant: 1 Medical Director: 1 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1
Staff by category
Certified Nursing Assistant40135315,17091100%8.1
Licensed Practical Nurse2026467,95091100%8.1
Speech Language Pathologist0551,1638593%6.8
RN Director of Nursing2028696470%7.5
Other Dietary Services Staff3036878290%7.5
Dietitian1016137481%8.3
Physical Therapy Aide0335246774%6.5
Administrator1015206571%8
Nurse Practitioner1015206571%8
Clinical Nurse Specialist1015206571%8
Physical Therapy Assistant0224806673%7.3
Registered Nurse1784313538%8.2
Dental Services Staff1014045662%7.2
Respiratory Therapy Technician0771965864%3.1
Feeding Assistant0111674145%4.1
Qualified Social Worker0221502730%5.6
Occupational Therapy Aide01173910%8.1
Medical Director011573741%1.5
Occupational Therapy Assistant0112433%8
53 Certified Nursing Assistant
% of Days 100%
46 Licensed Practical Nurse
% of Days 100%
5 Speech Language Pathologist
% of Days 93%
2 RN Director of Nursing
% of Days 70%
3 Other Dietary Services Staff
% of Days 90%
1 Dietitian
% of Days 81%
3 Physical Therapy Aide
% of Days 74%
1 Administrator
% of Days 71%
1 Nurse Practitioner
% of Days 71%
1 Clinical Nurse Specialist
% of Days 71%
2 Physical Therapy Assistant
% of Days 73%
8 Registered Nurse
% of Days 38%
1 Dental Services Staff
% of Days 62%
7 Respiratory Therapy Technician
% of Days 64%
1 Feeding Assistant
% of Days 45%
2 Qualified Social Worker
% of Days 30%
1 Occupational Therapy Aide
% of Days 10%
1 Medical Director
% of Days 41%
1 Occupational Therapy Assistant
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
84 residents
Residents by payment source
Medicare
13 residents (15.5%)
Medicaid
50 residents (59.5%)
Private pay or other
21 residents (25%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 15.1
44% worse than Tennessee average

Tennessee average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 27.2
39% worse than Tennessee average

Tennessee average: 19.5

Long-stay resident measures
Average Tennessee avg: 3.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 14.5%
9% better than Tennessee average

Tennessee average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 47.6%
120% worse than Tennessee average

Tennessee average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 19.4%
7% better than Tennessee average

Tennessee average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.6%
28% better than Tennessee average

Tennessee average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 0.9%
84% better than Tennessee average

Tennessee average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.7%
20% better than Tennessee average

Tennessee average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.7%
54% worse than Tennessee average

Tennessee average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.0%
82% better than Tennessee average

Tennessee average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.9%
58% better than Tennessee average

Tennessee average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
11% better than Tennessee average

Tennessee average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Tennessee average

Tennessee average: 94.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.99
89% worse than Tennessee average

Tennessee average: 1.58

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.93
41% better than Tennessee average

Tennessee average: 1.57

Short-stay resident measures
Above average Tennessee avg: 3.4 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
24% better than Tennessee average

Tennessee average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
5% worse than Tennessee average

Tennessee average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.0%
20% better than Tennessee average

Tennessee average: 79.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 28.3%
27% worse than Tennessee average

Tennessee average: 22.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 3.8%
66% better than Tennessee average

Tennessee average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Tennessee average

Tennessee average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 14.8%
72% worse than Tennessee average

Tennessee average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 58.6%
16% better than Tennessee average

Tennessee average: 50.6%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Tennessee Seniors

Get financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled, Tennessee resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Managed care model; high rural demand.

Tennessee Options for Community Living

TN Options

Age 60+, Tennessee resident, at risk of nursing home.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; rural/urban balance.

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled, TN resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized, TN resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, propane; emergency aid available.

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Includes grandparent caregivers; high rural demand.

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+, unemployed, low-income, TN resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP/Goodwill partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TN resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+, TN resident; no income limit but prioritizes low-income.

None; donations encouraged.

Not assessed.

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+, TN resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (household, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; serves ~100,000 annually.