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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Jo Ellen Smith Convalescent Center caters to the community with a range of rehabilitation and care services on General Meyer Avenue in New Orleans. The facility maintains 108 beds and typically operates at about 70 percent occupancy, with residents staying 197 days on average. Daily nursing support includes 3 hours and 23 minutes of total care per resident, anchored by registered nurses, licensed practical nurses, and nursing aides on a 24-hour basis.
The facility delivers short-term rehabilitation and outpatient therapy services, making it well-suited for individuals recuperating from hospitalization, surgery, or injury who benefit from skilled nursing oversight along with therapy support. In addition to rehabilitation care, the facility provides respite services and hospice/palliative care options for families navigating end-of-life planning and support. This array of services means the center can handle different care needs in one setting, which many families find convenient when circumstances transform. Daily life is centered on comfort and community connection. Residents savor meals featuring regional home-style cooking, with favorites like meatloaf, fried catfish, and roast beef with gravy, plus fresh salads, soups, and vegetables. A monthly activities calendar brings structured engagement with movies, musical performances, community outings, and seasonal celebrations. The facility is well-appointed with amenities that bolster daily comfort and dignity, including a hair and nail salon, posh and private dining rooms, a sunroom, a covered patio for fresh air, a courtyard, and complimentary wireless internet access throughout. The facility’s neighborhood scores 47 on the walkability scale, indicating that some nearby services are accessible on foot, while most trips could use a vehicle. Medicare, Medicaid, and private-pay are accepted, providing families with flexible coverage routes for short-term rehabilitation stays and longer-term care.
Overseeing Jo Ellen Smith Convalescent Center’s operations and compliance is the Department of Health, Health Standards Section.
The facility’s setting fits families who drive to visit or those preferring a quieter residential area over a high-traffic commercial zone. Its offering of short-term rehabilitation and outpatient therapy services makes it suitable for those healing from hospitalization, surgery, or injury, plus those benefitting from skilled nursing oversight and therapy support.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 145th out of 182 homes in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 8m per day | ▼ 58% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 21m per day | ▲ 14% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 2m per day | ▼ 12% State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 0m per day | ▼ 8% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 90% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 9m per day | ▼ 34% State avg: 13m per day · National avg: 28m per day |
Similar to the Louisiana average: 71.8%In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 20 | 32 | This facility has 38% fewer total deficiencies than a typical Louisiana nursing home (20 vs. LA avg 32).↓ 38% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 6.7 | 10.7 | This facility has 37% fewer deficiencies per year than a typical Louisiana nursing home (6.7 vs. LA avg 10.7).↓ 37% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.2 | 4 | This facility has 45% fewer deficiencies per inspection than a typical Louisiana nursing home (2.2 vs. LA avg 4).↓ 45% better |
Inspections
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 9 | 8 | This facility has 13% more total inspections than a typical Louisiana nursing home (9 vs. LA avg 8).↑ 13% worse |
Louisiana average 6.5
Last Health inspection on Aug 2025
Louisiana average 25.7
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
10 of 16 citations resulted from standard inspections; and 6 of 16 resulted from complaint investigations.
100% better than Louisiana averageLouisiana average: 1.1
100% better than Louisiana averageLouisiana average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
27% fewer staff per resident than Louisiana average
0% compared with Louisiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
3 total: 2 full-time employees and 1 contractor.
3
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.7 hoursAssists with medical care and medications.
All 40 LPN Staff are full-time employees. No contractors work on this role.
40
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursHelps with daily care and mobility.
All 61 CNA Staff are full-time employees. No contractors work on this role.
61
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
9,696 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 61 | 0 | 61 | 23,493 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 40 | 0 | 40 | 12,580 | 92 | 100% | 8.4 |
| Speech Language Pathologist | 0 | 8 | 8 | 3,030 | 76 | 83% | 7.8 |
| RN Director of Nursing | 5 | 1 | 6 | 2,968 | 85 | 92% | 9.1 |
| Physical Therapy Aide | 0 | 6 | 6 | 2,944 | 66 | 72% | 9.6 |
| Qualified Social Worker | 0 | 5 | 5 | 1,225 | 66 | 72% | 8.4 |
| Physical Therapy Assistant | 0 | 2 | 2 | 1,104 | 65 | 71% | 10.8 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 1,094 | 65 | 71% | 9.8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 955 | 91 | 99% | 7.5 |
| Clinical Nurse Specialist | 2 | 1 | 3 | 627 | 82 | 89% | 6.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 497 | 62 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 495 | 65 | 71% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Registered Nurse | 2 | 1 | 3 | 416 | 39 | 42% | 10.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 75 | 13 | 14% | 5.8 |
| Medical Director | 0 | 1 | 1 | 48 | 12 | 13% | 4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
95% lower than Louisiana averageLouisiana average: $103K
51% fewer fines than Louisiana averageLouisiana average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Louisiana averageLouisiana average: 0.3
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.2
56% better than Louisiana averageLouisiana average: 11.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
8.5
58% better than Louisiana averageLouisiana average: 20.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.9%
52% better than Louisiana averageLouisiana average: 20.5%
Percent of long-stay residents whose ability to move independently worsened
9.8%
58% better than Louisiana averageLouisiana average: 23.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
5.7%
66% better than Louisiana averageLouisiana average: 17.1%
Percent of long-stay residents experiencing one or more falls with major injury
1.6%
53% better than Louisiana averageLouisiana average: 3.5%
Percent of long-stay high risk residents with pressure ulcers
4.3%
33% better than Louisiana averageLouisiana average: 6.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Percent of long-stay residents who lose too much weight
0.5%
91% better than Louisiana averageLouisiana average: 5.1%
Percent of long-stay residents who have depressive symptoms
2.2%
38% worse than Louisiana averageLouisiana average: 1.6%
Percent of long-stay residents who received an antipsychotic medication
16.9%
17% better than Louisiana averageLouisiana average: 20.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.2%
5% better than Louisiana averageLouisiana average: 94.9%
Number of hospitalizations per 1,000 long-stay resident days.
2.66
In line with Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.10
24% better than Louisiana averageLouisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
20% better than Louisiana averageLouisiana average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
4.7%
50% worse than Louisiana averageLouisiana average: 3.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.9%
25% better than Louisiana averageLouisiana average: 76.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.2%
17% better than Louisiana averageLouisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.5%
15% better than Louisiana averageLouisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
66.7%
24% better than Louisiana averageLouisiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
44.3%
12% worse than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
35% of new residents, usually for short-term rehab.
35% of new residents, often for short stays.
30% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
134Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Jo Ellen Smith Convalescent Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #38 / 186Payroll — State benchmarkedThis home is ranked 38th out of 186 homes in Louisiana. Shows total annual staff payroll benchmarked to the Louisiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay for extended periods and receive ongoing daily care.
12.6 miles from city center
Estimated distance in miles from New Orleans's city center to Jo Ellen Smith Convalescent Center's address, calculated via Google Maps.
Add your location
Jo Ellen Smith Convalescent Center is located in NEW ORLEANS, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Jo Ellen Smith Convalescent Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Orleans (Orleans Parish) | 108
Facility
108
LA AVG
113
Rank
#146 / 262 |
69.5%
Facility
69.5%
LA AVG
71.8%
Rank
#110 / 194 | -3% | 3.39
Facility
3.39
LA AVG
4.14
Rank
#145 / 182 | -57% | -18% | $0
Facility
$0
LA AVG
$107.9k
Rank
#79 / 187 | 16
Facility
16
LA AVG
25.7
Rank
#42 / 187 | 2.0
Facility
2.0
LA AVG
3.9
Rank
#3 / 187 | - | 125 | - |
47
Facility
47
LA AVG
37
Rank
#116 / 368 | Fbgm, L.l.c. | $13.8M
Facility
$13.8M
LA AVG
$9.6M
Rank
#33 / 186 | $6.3M
Facility
$6.3M
LA AVG
$3.9M
Rank
#38 / 186 | 46%
Facility
46%
LA AVG
42%
Rank
#99 / 186 | 195204 | ||||
| Poydras Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Orleans (West Riverside) | 96
Facility
96
LA AVG
113
Rank
#179 / 262 | - | - | 3.22
Facility
3.22
LA AVG
4.14
Rank
#159 / 182 | +28% | -22% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 25
Facility
25
LA AVG
25.7
Rank
#109 / 187 | 4.2
Facility
4.2
LA AVG
3.9
Rank
#114 / 187 | - | 60 | A |
92
Facility
92
LA AVG
37
Rank
#3 / 368 | Margaret Elizabeth Hoffmann | $5.9M
Facility
$5.9M
LA AVG
$9.6M
Rank
#164 / 186 | $3.7M
Facility
$3.7M
LA AVG
$3.9M
Rank
#142 / 186 | 63.9%
Facility
63.9%
LA AVG
42%
Rank
#34 / 186 | 195614 | ||||
| Touro Woldenberg Village |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Orleans (Algiers) | 120
Facility
120
LA AVG
113
Rank
#114 / 262 | - | - | 5.45
Facility
5.45
LA AVG
4.14
Rank
#4 / 182 | -47% | +31% | $40.2k
Facility
$40.2k
LA AVG
$107.9k
Rank
#121 / 187 | 20
Facility
20
LA AVG
25.7
Rank
#67 / 187 | 2.5
Facility
2.5
LA AVG
3.9
Rank
#20 / 187 | 1 | 109 | - |
60
Facility
60
LA AVG
37
Rank
#65 / 368 | Woldenberg Village Inc | $20.3M
Facility
$20.3M
LA AVG
$9.6M
Rank
#8 / 186 | $8.7M
Facility
$8.7M
LA AVG
$3.9M
Rank
#7 / 186 | 42.9%
Facility
42.9%
LA AVG
42%
Rank
#121 / 186 | 195156 | ||||
| St. Margaret’s Family of Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | New Orleans (Mid-City) | 112
Facility
112
LA AVG
113
Rank
#136 / 262 | - | - | 4.17
Facility
4.17
LA AVG
4.14
Rank
#58 / 182 | +30% | +1% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 38
Facility
38
LA AVG
25.7
Rank
#154 / 187 | 6.3
Facility
6.3
LA AVG
3.9
Rank
#175 / 187 | - | 103 | A+ |
88
Facility
88
LA AVG
37
Rank
#5 / 368 | The St. Margaret's Daughters | $13.3M
Facility
$13.3M
LA AVG
$9.6M
Rank
#39 / 186 | $5.2M
Facility
$5.2M
LA AVG
$3.9M
Rank
#75 / 186 | 38.8%
Facility
38.8%
LA AVG
42%
Rank
#152 / 186 | 195437 | ||||
| Ferncrest Manor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Orleans (New Orleans East Area) | 200
Facility
200
LA AVG
113
Rank
#8 / 262 |
55.2%
Facility
55.2%
LA AVG
71.8%
Rank
#156 / 194 | -23% | 2.44
Facility
2.44
LA AVG
4.14
Rank
#180 / 182 | +5% | -41% | $402.9k
Facility
$402.9k
LA AVG
$107.9k
Rank
#183 / 187 | 74
Facility
74
LA AVG
25.7
Rank
#185 / 187 | 5.3
Facility
5.3
LA AVG
3.9
Rank
#151 / 187 | 6 | 129 | A+ |
0
Facility
0
LA AVG
37
Rank
#352 / 368 | Lexis Nunez | $12.3M
Facility
$12.3M
LA AVG
$9.6M
Rank
#45 / 186 | $6.2M
Facility
$6.2M
LA AVG
$3.9M
Rank
#41 / 186 | 50.3%
Facility
50.3%
LA AVG
42%
Rank
#75 / 186 | 195214 |
Jo Ellen Smith Convalescent Center is in the Orleans Parish neighborhood of NEW ORLEANS.
The legal owner and operator of Jo Ellen Smith Convalescent Center is Priority Group Holdings, L.l.c..
Jo Ellen Smith Convalescent Center has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Jo Ellen Smith Convalescent Center's occupancy is 70%.
Jo Ellen Smith Convalescent Center is registered as a for-profit in LA.
Jo Ellen Smith Convalescent Center received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Jo Ellen Smith Convalescent Center has 108 beds.
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