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Lower than the Virginia average: 85.7%Journeys Crossing is administrated by Brian Phelps.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 15 | 32 | This facility has 53% fewer total deficiencies than a typical Virginia assisted living residence (15 vs. VA avg 32).↓ 53% better |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 3 | 6.4 | This facility has 53% fewer deficiencies per year than a typical Virginia assisted living residence (3 vs. VA avg 6.4).↓ 53% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.5 | 2.3 | This facility has 35% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.5 vs. VA avg 2.3).↓ 35% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 10 | 14 | This facility has 29% fewer total inspections than a typical Virginia assisted living residence (10 vs. VA avg 14).↓ 29% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 6 | 9 | This facility has 33% fewer inspections with violations than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 60% | 64% | This facility has 4 percentage points lower inspection violation rate than a typical Virginia assisted living residence (60% vs. VA avg 64%).↓ 4% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 7 | This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 1.4 | This facility has 71% fewer complaints per year than a typical Virginia assisted living residence (0.4 vs. VA avg 1.4).↓ 71% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 17, 2025, found no deficiencies following complaint investigations that were not substantiated. Earlier inspections showed a mix of compliance and deficiencies, including issues with medication administration, documentation, staff records, and security of resident and medication records. Inspectors cited recurring themes around medication management, staff documentation, and securing resident information. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The facility’s record shows some improvement, with the most recent inspections indicating resolution of earlier cited deficiencies.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
0.0 miles from city center
Estimated distance in miles from Elkton's city center to Journeys Crossing's address, calculated via Google Maps.
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Journeys Crossing is located in ELKTON, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Harmony at Independence |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Virginia Beach | 89 | No | 52 | - | Kristen Buman | 88.8% | - | 23 | 60.9% | 14 | 65 | 2.8 |
| Silverado Alexandria Memory Care Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Alexandria (Rosemont) | 88 | Yes | 21 | - | Ms Sabrina Pegross | 75.0% | - | 5 | 40% | - | 3 | 0.6 |
| Hickory Hill Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burkeville | 80 | No | 0 | 1 Bed / 2 Bed | Ms. Laura D. Glasscock | 91.3% | A+ | 17 | 41.2% | 8 | 26 | 1.5 |
| Braddock Glen |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. | Fairfax (Lee Meadows) | 79 | Yes | 44 | - | Ms. Katherine Westerman | 68.4% | - | 10 | 30% | 2 | 3 | 0.3 |
| Journeys Crossing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Elkton | 40 | No | 50 | - | Brian Phelps | 72.5% | - | 10 | 60% | 2 | 15 | 1.5 |
Journeys Crossing has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Journeys Crossing's license expires on November 26, 2025.
Journeys Crossing's occupancy is 73%.
Brian Phelps is the administrator of Journeys Crossing.
Journeys Crossing has 40 beds.
Journeys Crossing has had 10 recently reported deficiencies.
Yes — there are 10 photos of Journeys Crossing in the photo gallery on this page.
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