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Journeys Crossing is a licensed assisted living community in Elkton, Virginia, providing personalized care. Managed by Brian Phelps, the community provides a small, homelike environment in the Shenandoah Valley region, focusing on comfort, social connection, and individualized support for older adults who need help with daily activities. With 29 of 40 beds occupied, the community’s current occupancy is approximately 73%, indicating some availability for interested residents.
The community has completed 10 state inspections, 6 of which concluded with violations, or 60%, which is slightly below the Virginia average of 64.3%. A total of 15 deficiencies have been recorded across all inspections, lower than the state average of 32. Two inspections involved complaints, including the most recent inspection on July 17, 2025, which identified no deficiencies and did not substantiate the concerns raised. Earlier findings also pointed to recurring procedural issues related to medication management, staff documentation, and the security of resident and medication records, areas that appear to have been addressed over time. However, there are no records of fines, immediate jeopardy findings, or enforcement actions.
Three daily meals with snacks, along with housekeeping services and 24-hour support from nursing staff, are provided. Additional services also include home health care, social and recreational activities, access to a beauty salon, cable-ready rooms, private bathrooms, and emergency call systems in both bedrooms and bathrooms. Respite care is also available, which appeals to those exploring temporary stays. Administrative offices operate Monday through Friday from 8 a.m. to 4 p.m., and a schedule of activities and events is regularly posted in the shared great room.
Journeys Crossing is an ideal option for older adults in the Elkton and greater Shenandoah Valley area who prefer a smaller, more personal living environment instead of a large-scale setting. Its rural location and modest size foster a close-knit atmosphere where staff and residents know each other well, making it an appealing option for families seeking a more intimate and locally grounded community.
Lower than the Virginia average: 85.7%Journeys Crossing is administrated by Brian Phelps.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 15 | 32 | This facility has 53% fewer total deficiencies than a typical Virginia assisted living residence (15 vs. VA avg 32).↓ 53% better |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 3 | 6.4 | This facility has 53% fewer deficiencies per year than a typical Virginia assisted living residence (3 vs. VA avg 6.4).↓ 53% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.5 | 2.3 | This facility has 35% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.5 vs. VA avg 2.3).↓ 35% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 10 | 14 | This facility has 29% fewer total inspections than a typical Virginia assisted living residence (10 vs. VA avg 14).↓ 29% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 6 | 9 | This facility has 33% fewer inspections with violations than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 60% | 64% | This facility has 4 percentage points lower inspection violation rate than a typical Virginia assisted living residence (60% vs. VA avg 64%).↓ 4% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 7 | This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 1.4 | This facility has 71% fewer complaints per year than a typical Virginia assisted living residence (0.4 vs. VA avg 1.4).↓ 71% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
0.0 miles from city center
Estimated distance in miles from Elkton's city center to Journeys Crossing's address, calculated via Google Maps.
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Journeys Crossing is located in ELKTON, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Our Lady of the Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roanoke (Gainsboro) | 127
Facility
127
VA AVG
98
Rank
#82 / 371 | No |
68
Facility
68
VA AVG
44
Rank
#74 / 449 | - | Meagan Seale |
87.4%
Facility
87.4%
VA AVG
70.8%
Rank
#59 / 297 | A+ | 20 | 55%
Facility
55%
VA AVG
64.3%
Rank
#161 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 58
Facility
58
VA AVG
32
Rank
#291 / 332 | 2.9
Facility
2.9
VA AVG
2.3
Rank
#259 / 332 |
| Sunrise of Fairfax |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fairfax (Boulevard Estates) | 107
Facility
107
VA AVG
98
Rank
#125 / 371 | Yes |
61
Facility
61
VA AVG
44
Rank
#105 / 449 | Studio / Suite / 1 Bed / 2 Bed | Ms. Jordan Kay |
67.3%
Facility
67.3%
VA AVG
70.8%
Rank
#187 / 297 | A- | 16 | 56.3%
Facility
56.3%
VA AVG
64.3%
Rank
#166 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 23
Facility
23
VA AVG
32
Rank
#206 / 332 | 1.4
Facility
1.4
VA AVG
2.3
Rank
#158 / 332 |
| Sunrise of Hunter Mill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Oakton | 100
Facility
100
VA AVG
98
Rank
#145 / 371 | Yes |
70
Facility
70
VA AVG
44
Rank
#65 / 449 | - | Ms. Isha Subedi |
71.0%
Facility
71.0%
VA AVG
70.8%
Rank
#159 / 297 | A- | 9 | 88.9%
Facility
88.9%
VA AVG
64.3%
Rank
#302 / 332 | 1
Facility
1
VA AVG
7
Rank
#67 / 332 | 16
Facility
16
VA AVG
32
Rank
#173 / 332 | 1.8
Facility
1.8
VA AVG
2.3
Rank
#190 / 332 |
| Hickory Hill Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burkeville | 80
Facility
80
VA AVG
98
Rank
#218 / 371 | No |
0
Facility
0
VA AVG
44
Rank
#438 / 449 | 1 Bed / 2 Bed | Ms. Laura D. Glasscock |
91.3%
Facility
91.3%
VA AVG
70.8%
Rank
#34 / 297 | - | 17 | 41.2%
Facility
41.2%
VA AVG
64.3%
Rank
#104 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 26
Facility
26
VA AVG
32
Rank
#214 / 332 | 1.5
Facility
1.5
VA AVG
2.3
Rank
#166 / 332 |
| Journeys Crossing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Elkton | 40
Facility
40
VA AVG
98
Rank
#326 / 371 | No |
50
Facility
50
VA AVG
44
Rank
#176 / 449 | - | Brian Phelps |
72.5%
Facility
72.5%
VA AVG
70.8%
Rank
#150 / 297 | - | 10 | 60%
Facility
60%
VA AVG
64.3%
Rank
#183 / 332 | 2
Facility
2
VA AVG
7
Rank
#110 / 332 | 15
Facility
15
VA AVG
32
Rank
#168 / 332 | 1.5
Facility
1.5
VA AVG
2.3
Rank
#166 / 332 |
Journeys Crossing has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Journeys Crossing's license expires on November 26, 2025.
Journeys Crossing's occupancy is 73%.
Brian Phelps is the administrator of Journeys Crossing.
Journeys Crossing has 40 beds.
Journeys Crossing has had 10 recently reported deficiencies.
Yes — there are 5 photos of Journeys Crossing in the photo gallery on this page.
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