Joyful Chapter
Joyful Chapter
Joyful Chapter Senior Living is a residential Chinese senior care home located in South San Francisco. It specializes in providing care for elderly Chinese individuals, offering a familiar environment and culturally relevant services. The facility provides around-the-clock staffing and personalized care to help residents maintain their dignity and skills.
52-bed community Rank #1131 / 1658Bed count — State benchmarkedThis home is ranked 1131st out of 1658 homes in California for bed count. Shows this facility's certified or reported bed count compared to other California SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
15 years in operation Rank #492 / 1487Years in operation — State benchmarkedThis home is ranked 492nd out of 1487 homes in California for years in operation. Shows how long this facility has been in operation compared to other California SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 61 / 100 Rank #1014 / 2093Walk Score — State benchmarkedThis home is ranked 1014th out of 2093 homes in California for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceMay 11, 2011
CountySan Mateo
State License TypesLicensed by the State of California
Joyful Chapter is legally operated by The Next Chapter, Inc., and administrated by Robert Wong.
Visitor PolicyVisitation Hours: 10:00am – 7:00pm Daily
Admission CriteriaElderly individuals age 60 and over, both ambulatory and non-ambulatory
Minimum Age60+
Specific Programs24/7 Supervision, Nutritious Meal Preparation, Companionship, Conversation, Protective Supervision for those with Impaired Judgment, Help with Daily Grooming, Bathing Assistance, Wardrobe, Dressing Assistance, Help with Ambulation, Bed-bound Assistance, Mobility Assistance and Transferring, Respite and Adult Day Care
Touring HoursSunday 9:00AM - 5:00PM; Sunday 9:00AM - 5:00PM; Sunday 9:00AM - 5:00PM; Sunday 9:00AM - 5:00PM; Sunday 9:00AM - 5:00PM
Food DescriptionThe dining program caters to Chinese dietary needs and features a variety of Chinese dishes.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Since 2021 · 5 years of data
1 citation
8 total visits
1 complaint visit
4 official inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.
8 points above the California average for nursing homes (81/100)
Inspection score: 89 out of 100. Letter grade B+. 8 points above the California average for nursing homes (81/100)
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. California state average
Overall vs. CA average
0 Worse
No metrics in this bucket.
1 At Avg
Metrics at California average:
• Official inspections (at CA avg) 6 Better Metrics better than California average:
• Total citations (90% below)
• Citations per year (90% below)
• Citations per inspection (97% below)
• Total visits (50% below)
• Complaint visits (92% below)
• Other visits (57% below)
• Official inspections (at CA avg) 6 Better Metrics better than California average:
• Total citations (90% below)
• Citations per year (90% below)
• Citations per inspection (97% below)
• Total visits (50% below)
• Complaint visits (92% below)
• Other visits (57% below)
Latest Inspection
April 22, 2026
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 1 | 10 | This facility has 90% fewer total citations than a typical California nursing home (1 vs. CA avg 10).↓ 90% better |
|
Citations per year
Average citations per year since 2021.
| 0.2 | 2 | This facility has 90% fewer citations per year than a typical California nursing home (0.2 vs. CA avg 2).↓ 90% better |
|
Citations per inspection
Average citations per inspection.
| 0.1 | 3.3 | This facility has 97% fewer citations per inspection than a typical California nursing home (0.1 vs. CA avg 3.3).↓ 97% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 8 | 16 | This facility has 50% fewer total visits than a typical California nursing home (8 vs. CA avg 16).↓ 50% better |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 1 | 13 | This facility has 92% fewer complaint visits than a typical California nursing home (1 vs. CA avg 13).↓ 92% better Rank #210 / 1397 Complaint visits — State benchmarked This home is ranked 210th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 3 | 7 | This facility has 57% fewer other visits than a typical California nursing home (3 vs. CA avg 7).↓ 57% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
Financial Assistance for
Nursing Home in California
Joyful Chapter is located in California.
Here are the financial assistance programs available to residents in California.
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Frequently Asked Questions about Joyful Chapter
Who is the owner of Joyful Chapter?
The legal owner and operator of Joyful Chapter is The Next Chapter, Inc..
Is Joyful Chapter in a walkable area?
Joyful Chapter has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Who is the administrator of Joyful Chapter?
Robert Wong is the administrator of Joyful Chapter.
How many beds does Joyful Chapter have?
Joyful Chapter has 52 beds.
Has Joyful Chapter had any recent deficiencies or citations?
Joyful Chapter has had 1 recently reported deficiency.
Are there photos of Joyful Chapter?
Yes — there are 15 photos of Joyful Chapter in the photo gallery on this page.
What is the phone number of Joyful Chapter?
(650) 678-8663 will put you in contact with the team at Joyful Chapter.
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