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Ensuring comfort and worry-free living, Karolwood Gardens in Portsmouth ensures a fun-filled and nurturing lifestyle. The elegant home ensures that residents don’t have to worry about living alone by encouraging them to engage with others and enrich their knowledge and expand their vibrant social life. Karolwood Gardens allows its residents cultivate a habit where daily living is done with purpose, vitality, and connection.
Residents immerse in active senior engagement found in enriching activities, healthy and nutritious dining, social gatherings at spacious common areas, quiet time in lounge areas, maintaining a healthy lifestyle through fitness classes, and cozying up with a good book in the library. Surely, resident will discover endless opportunities to build a comfortable lifestyle that suit your interests.
Lower than the Virginia average: 85.7%Karolwood Gardens Portsmouth is administrated by Rachel Ford.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 100 | 32 | This facility has 213% more total deficiencies than a typical Virginia assisted living residence (100 vs. VA avg 32).↑ 213% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 20 | 6.4 | This facility has 213% more deficiencies per year than a typical Virginia assisted living residence (20 vs. VA avg 6.4).↑ 213% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.2 | 2.3 | This facility has 83% more deficiencies per inspection than a typical Virginia assisted living residence (4.2 vs. VA avg 2.3).↑ 83% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 24 | 14 | This facility has 71% more total inspections than a typical Virginia assisted living residence (24 vs. VA avg 14).↑ 71% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 19 | 9 | This facility has 111% more inspections with violations than a typical Virginia assisted living residence (19 vs. VA avg 9).↑ 111% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 79% | 64% | This facility has 15 percentage points higher inspection violation rate than a typical Virginia assisted living residence (79% vs. VA avg 64%).↑ 15% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 11 | 7 | This facility has 57% more total complaints than a typical Virginia assisted living residence (11 vs. VA avg 7).↑ 57% worse |
|
Complaints per year
Average complaints per year since 2021.
| 2.2 | 1.4 | This facility has 57% more complaints per year than a typical Virginia assisted living residence (2.2 vs. VA avg 1.4).↑ 57% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on October 6, 2025, cited a deficiency for failing to obtain criminal history record reports on or prior to the 30th day of employment for certain staff members. Earlier inspections showed a pattern of deficiencies primarily related to building maintenance, cleanliness, medication administration, staff training, documentation, and compliance with criminal history record requirements. Complaint investigations mostly found unsubstantiated allegations, though some substantiated issues involved resident care, building conditions, and staffing in the special care unit. Enforcement actions included violation notices but no fines, immediate jeopardy findings, or license suspensions were listed in the available reports. The facility’s record shows ongoing challenges with regulatory compliance, with some recurring themes but no clear trend of improvement or worsening in recent inspections.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Pets Allowed
Housing Options: Suite / 1 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
5.8 miles from city center
Estimated distance in miles from Portsmouth's city center to Karolwood Gardens Portsmouth's address, calculated via Google Maps.
— 1.93 miles to nearest hospital (The COVE - Center of Veterinary Expertise)
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Karolwood Gardens Portsmouth is located in Portsmouth, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Autumn Care of Portsmouth |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Portsmouth (Midtown) | 105 | Yes | 72 | Suite / 1 Bed | - | 90.5% | - | - | - | - | - |
| Commonwealth Senior Living at Churchland House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Portsmouth (West Norfolk Road) | 80 | No | 15 | Suite / 1 Bed | Mr. Luke Peterson | 87.5% | 14 | 92.9% | 7 | 38 | 2.7 |
| Karolwood Gardens Portsmouth |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Portsmouth (Bon Secours Way) | 75 | Yes | 69 | Suite / 1 Bed | Rachel Ford | 56.0% | 24 | 79.2% | 11 | 100 | 4.2 |
| Mayfair House Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Portsmouth (Park View) | 55 | No | 84 | Suite / 1 Bed | Tina Botdorf | 47.3% | 12 | 91.7% | 4 | 52 | 4.3 |
| Emily Green Shores Assisted |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Portsmouth (Midtown) | 39 | No | 13 | Suite / 1 Bed | Ms. Veronica Drewery | 53.8% | 14 | 78.6% | 8 | 25 | 1.8 |
Karolwood Gardens Portsmouth is in the Bon Secours Way neighborhood of Portsmouth.
Karolwood Gardens Portsmouth has a walk score of 69. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Karolwood Gardens Portsmouth's license expires on May 31, 2026.
Karolwood Gardens Portsmouth's occupancy is 56%.
Rachel Ford is the administrator of Karolwood Gardens Portsmouth.
Karolwood Gardens Portsmouth has 75 beds.
Karolwood Gardens Portsmouth has had 24 recently reported deficiencies.
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