Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (90% of admissions), and a typical Medicaid stay runs around 5 - 6 months.
Lakeside Alf Operations, LLC is a licensed assisted living community managed by Nyema Jackson in Henrico, Virginia, providing a residential setting for long-term care, dementia services, and short-term rehabilitation. The community currently supports approximately 17 residents with a 70-bed capacity, which represents a low occupancy rate of about 24%. Since this is significantly below the Virginia state average of 85.7%, families searching for placement in the greater Richmond area will find immediate availability.
The regulatory record for this community reflects a positive trend in compliance and oversight, with a total of eight inspections, which is fewer than the state average of 14, and half of those visits resulted in violations. Over its entire history, the community has recorded 11 total deficiencies, a number notably lower than the Virginia average of 32. During the most recent inspection on June 4, 2025, only one deficiency was identified related to an unsigned and undated service plan, which was corrected immediately during the visit.
Maintenance needs, storage of hazardous materials, and documentation gaps have also been cited in previous inspections, yet two separate complaint investigations in 2023 and 2024 were found to be unsubstantiated. With no record of fines, license suspensions, or findings of immediate jeopardy, the community demonstrates a stable commitment to state standards.
A wide range of care services, including skilled nursing support and 24-hour staffing provided by licensed nurses and CNAs, are offered, along with an on-site rehabilitation gym, which assists those recovering from medical procedures or managing functional changes. Specialized programming is also available for those requiring dementia care. To ensure a comfortable lifestyle, the community includes amenities such as a library, a beauty and barber shop, pastoral support, and transportation services. Outdoor spaces like the patio garden and recreation area also provide opportunities for relaxation and social engagement in a supportive environment.
Lakeside Alf Operations, LLC is well-suited for older adults seeking a smaller, more intimate setting with consistent nursing oversight or memory care. Due to its modest resident population, families can expect a high level of personalized attention from the staff. With a combination of post-acute recovery support and cognitive care, this community is a compelling option for families in the Richmond area exploring senior care options.
Lakeside ALF Operations, LLC is administered by Nyema Jackson.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
| 78 | 32 | This facility has 144% more total deficiencies than a typical Virginia assisted living residence (78 vs. VA avg 32).↑ 144% worse |
|
Deficiencies per year
| 11.1 | 4.6 | This facility has 141% more deficiencies per year than a typical Virginia assisted living residence (11.1 vs. VA avg 4.6).↑ 141% worse |
|
Deficiencies per inspection
| 9.8 | 2.3 | This facility has 326% more deficiencies per inspection than a typical Virginia assisted living residence (9.8 vs. VA avg 2.3).↑ 326% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
| 8 | 14 | This facility has 43% fewer total inspections than a typical Virginia assisted living residence (8 vs. VA avg 14).↓ 43% better |
|
Inspections with violations
| 4 | 9 | This facility has 56% fewer inspections with violations than a typical Virginia assisted living residence (4 vs. VA avg 9).↓ 56% better |
|
Inspection violation rate
| 50% | 64% | This facility has 14 percentage points lower inspection violation rate than a typical Virginia assisted living residence (50% vs. VA avg 64%).↓ 14% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
| 2 | 7 | This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better |
|
Complaints per year
| 0.3 | 1 | This facility has 70% fewer complaints per year than a typical Virginia assisted living residence (0.3 vs. VA avg 1).↓ 70% better |
State average N/A
Last Health inspection on Aug 2024
State average N/A
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
52 of 73 citations resulted from standard inspections; 7 of 73 resulted from complaint investigations; and 14 of 73 came from combined inspections (standard and complaint).
State average: N/A
State average: N/A
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
5,963 contractor hours this quarter
| Certified Nursing Assistant | 79 | 119 | 198 | 29,255 | 92 | 100% | 8 |
| Licensed Practical Nurse | 40 | 9 | 49 | 12,105 | 92 | 100% | 8.3 |
| Physical Therapist | 17 | 0 | 17 | 5,342 | 92 | 100% | 6.4 |
| RN Director of Nursing | 19 | 0 | 19 | 4,039 | 92 | 100% | 8.5 |
| Registered Nurse | 13 | 10 | 23 | 3,750 | 92 | 100% | 8 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 2,713 | 74 | 80% | 7.8 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,635 | 92 | 100% | 7.7 |
| Physical Therapy Assistant | 4 | 0 | 4 | 1,108 | 83 | 90% | 7 |
| Mental Health Service Worker | 2 | 0 | 2 | 989 | 66 | 72% | 8 |
| Qualified Social Worker | 2 | 0 | 2 | 950 | 72 | 78% | 7.4 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 949 | 69 | 75% | 7.7 |
| Speech Language Pathologist | 2 | 0 | 2 | 706 | 83 | 90% | 5.3 |
| Physical Therapy Aide | 2 | 0 | 2 | 609 | 72 | 78% | 4.9 |
| Dietitian | 1 | 0 | 1 | 523 | 66 | 72% | 7.9 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 472 | 60 | 65% | 7.9 |
| Nurse Aide in Training | 1 | 0 | 1 | 115 | 16 | 17% | 7.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
3% of new residents, usually for short-term rehab.
7% of new residents, often for short stays.
90% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Lakeside ALF Operations, LLC from 2012–2024, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 01/2024.
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (90% of admissions), and a typical Medicaid stay runs around 5 - 6 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
2125 Hilliard Road, Henrico, VA 23228
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The information below is reported by the Virginia Department of Social Services and Department of Health.
| Lakeside ALF Operations, LLC | NH HC MC NC | Henrico | - | 70 | - | 34 | - |
| The Summit | NH AL HC IL MC | Lynchburg (Enterprise Drive) | - | 50 | A+ | 56 | 1 Bed / 2 Bed |
| Brandermill Woods Healthcare Communities | NH AL IL MC | Midlothian (Brandermill) | - | 91 | - | 4 | Apartment / Cottage / 1 Bed / 2 Bed / 3 Bed |
| The Blake at Charlottesville | NH AL MC RC | Charlottesville | - | 130 | - | 28 | Studio / 1 Bed / 2 Bed |
| The Devonshire Senior Living | NH AL IL MC RC | Hampton (Coliseum Central) | - | 61 | - | 63 | Studio / 1 Bed / 2 Bed |
Lakeside ALF Operations, LLC has a walk score of 34. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, Lakeside ALF Operations, LLC's license expires on July 31, 2027.
Lakeside ALF Operations, LLC's occupancy is 24%.
Lakeside ALF Operations, LLC is registered as a for-profit in VA.
Nyema Jackson is the administrator of Lakeside ALF Operations, LLC.
Lakeside ALF Operations, LLC has 70 beds.
Lakeside ALF Operations, LLC has had 8 recently reported deficiencies.
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